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Apollo 24/7 Contact No. 1800 572 1111
Updated on Thursday, 27 March 2025 - 2:27pm
Email
Toll free Number(s):
- 1066 (For Emergency Consultation)
- 1800 572 1111 (For Contact Support)
All India Number(s):
- 1860 500 1066 (For Customer Support)
- 080-4024 5807 (For Booking Doctor's Appointment)
- 080-4696 1890 (For WhatsApp Support)
Website:
Official Website IVRS Menu: 1860 500 1066
Select your preferred language
- Press 1: For doctor's appointment
- Press 2: For health check services
- Press 3: For any other assistance
- helpdesk@apollo247.com (For General Query)
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Important Links
Important Contact Details
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | For App And Doctor Consultancy | 080-45050479 |
| 2 | For Lab Test Assistance | 080-45572851 |
| 3 | For Diagnostics Centers | 080-48851037, 040-33442424 |
| 4 | For Alternate Customer Support | 080-45305168 |
To Book An Appointment/ Buy Medicines
- You can book appointment online via Ask Apollo or you can buy medicines online via Apollo Pharmacy
Grievance Redressal
Level 1
- If you have any query/complaint then you have to email at helpdesk@apollo247.com.
- For Corporate Inquiries/complaint, email at corporate@apollo247.org .
Level 2
- If your query is not resolved then you can contact to the grievance officers at the following details:
Email: grievance@apollo247.com (Same For All)
Timing - 10am-7pm(Same For All)
Sr No. Service Grievance Officer Contact No. 1 Online Medicines Orders Karan Sharma 080-45050410 2 Online Diagnostic Bookings Preethesh Fernandes 080-45050411 3 Doctor Consultation Bookings Sonali Dhakre 080-45050412
Return / Refund
- For any query/complaint related to return / refund, then you can contact to the customer support.
- You can return your product within 48 hours after the delivery via login to app.
- The refunded amount will be credited to your account in 5-7 working days.
- For more information related to Return/Refund Policy please read or information related to Lab Test Cancellation / Refund
Address
Apollo Healthco Limited
#19, Bishop Gardens,
Raja Annamalaipuram,
Chennai,Tamil Nadu- 600028
Tamil Nadu - 055628
Comments
Test reports for
The reports have been sent to my e mail but unable to download.
The link also not opening.
All I need is the report , spend g so much time on this seems foolish .
Please send reports as an attachment to my e mail id.
Your web services are really bad only when it comes to reports . Rest all activities seem working well ??
Ref