Email

• customerservice [at] apollomunichinsurance [dot] com

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Branch Locator

Fax

0124-4584 111

Grievance Redressal

Level: 1

The customer can send his grievance to either in writing or through official website/ E-mail/ Fax/Letter/Courier

If your complaint remains unresolved within 3 bussiness days, you can further contact

Level: 2

All grievances from walk-in customers (only Fridays) will be acknowledged

In case there is no revert on your query within 2 weeks, the customer will have the right to
approach the Head of Grievance

In case of no revert or the insured is not satisfied with the reply, he/she has right to approach
other forums

Level: 3

GRO
Grievance Redressal Cell
Apollo Munich Health Insurance Co. Ltd.,
Central Processing Center
iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405,
Udyog Vihar, Phase – III, Gurgaon-122016,
Tel. No.: 0124-4584320;
Fax: 0124 – 4584111
Email: GRO [at] apollomunichinsurance [dot] com

Level: 4

Insurance Ombudsman

IRDA Grievance Call Center
Toll Free Number: 155255,
Email ID: complaints [at] irda [dot] gov [dot] in

Corporate Office Address

Registered Office Address

Apollo Hospitals Complex
Jubilee Hills, Hyderabad
Andhra Pradesh500033

Customer Service Address

Apollo Munich Health Insurance Company Ltd.,
iLABS Center, 2nd and 3rd Floor,
Plot No. 402-405, Udyog Vihar, Phase- III
Gurgaon- 122016, Haryana

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