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Bata Customer Care No. 72899 00000

Updated on Wednesday, 14 August 2024 - 12:19pm
Organization: 
Toll free Number(s): 
  • 1800 419 2282 (For Customer Care)
All India Number(s): 
  • 72899 00000 (For Customer Service, Mon-Sun, 10am-8pm)
  • 78752 92929 (Missed Call No.)
  • 70426 67003 (For WhatsApp Support)
  • 74286 33346 (Alternate WhatsApp Support)
Website: 
Official Website

IVRS Menu 72899 00000

  • Press 1: If you are a customer
    • Press 1: For concern related to replacement or return
    • Press 2: For courier related issues or order status enquiry
    • Press 3: For concern related to refund
    • Press 4: For shoe enquiry
    • Press 5: For order cancellation
    • Press 6: For product related enquiry
    • Press 7: For concern related to loyalty, reward and invoice
    • Press 8: For concern related to purchase from other ecommerce platforms
    • Press 9: For website related enquiry
  • Press 2: If you are calling from store
    • Press 1: For pause approval

Email

  • in-cutomer [dot] care [at] bata [dot] com (For Customer Care)

Important Links

Grievance Redressal

  • If you have any Query/Complaint, then you can email at customer [dot] service [at] bata [dot] com .
  • If your Complaint is not resolved by the above information within 5 days, then you can email at cx-india [at] bata [dot] com .
  • If your Query is still not resolved within 10 days, then you can contact to Head of Customer Service at headcx-india [at] bata [dot] com .

For Exchange/Claim

  • If you have any query regarding exchange/claim, then you can contact at 7289900000 or email at in-cutomer [dot] care [at] bata [dot] com .
  • You can exchange your product within 30 days from the date of purchase.
  • If the article or selected size of product is not available at the store, then refunded amount will be credited in your account within 90 days.
  • For more information about exchange and claim, please read .

Address

Bata India Ltd.
418/02, Bata house Sector 17,
Opposite MDI Gurugram - 122001, Haryana India.
Contact No.: 96505 72000 (For WhatsApp Support)

Social Sites

Related Links: 

Comments

Wed, 15/06/2022 - 11:54am — Anonymous

Lethargic and absolutely rude

Ms, Ritu / Mr. Praveen / Hello Bata India,

I am sorry to say but it looked like Bata India didn't want to take any action. Bata India being lethargic and absolutely rude while talking to customers is trying to prolong the simple issue.

For my below query, I had to call customer care several times in the last 1 week to check on the status and was shocked to hear that you did not even have the information on the pick-up. Though you have arranged for the pick up of the return and you are asking me to send the acknowledgement of the pick up. Can you not track and get the update from the courier team rather than asking customers.

I want this issue to be resolved ASAP as there is a considerable delay from Bata India and can't wait for another 4-5 working days.

Regards,
Ramesh.

Sun, 18/07/2021 - 12:37pm — Ashish Dhunna (not verified)

Complaint

Product quantity is very low

Fri, 17/07/2020 - 12:38am — Sachin Tyagi (not verified)

Shoes quality very low...

Shoes ki quality itani kharab h ki 1 week me hi shoes ka shole aur ledar ki papti nikal ne lagi...