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Bangalore Metro Rail Corporation (BMRCL) Contact No.

Updated on Saturday, 30 November 2024 - 9:47am
Organization: 
Toll free Number(s): 
  • 1800 4251 2345 (For Contact Support)
All India Number(s): 
  • 080-2296 9300 (Contact Support)
  • 080-2296 9301 (Toll Free Helpline)
Website: 
Official Website

Email

  • contactus [at] bmrc [dot] co [dot] in (Contact Support)
  • travelhelp [at] bmrc [dot] co [dot] in (For Travel Related Queries)

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Important Links

Contactless Smart Cards

  • Contactless Smartcards are available for Rs.50/-.
  • To recharge of smart card by payments of Rs. 50/- and (Max Rs.3000- Contactless Smart Cards (CSC))
  • Return the valid pass after your journey and get a refund of Rs 50 from any Motro Customer Service Centre.

Officers Contact

Sr No. Designation Service Contact No.
1 Director (Project and Planning) Civil Construction, Underground and
Tunneling, Utility shifting,
Station constructions etc.		 080-22969206
2 Director (RSE) Rolling Stock, Electrical,
Signalling and Telecommunication		 080-22969231
3 Chief Vigilance Officer Aware matters related to BMRCL 080-22969387,
Email: nkbarnawal [at] bmrc [dot] co [dot] in, cvo [at] bmrc [dot] co [dot] in
4 General Manager (Land Acquisition) Land acquisition, rehabilitation 080-22969396
5 Chief Public Relations Officer RTI Act 080-22969300
6 Those who want to get more information about the Bangalore Metro Rail Project under the Right to Information Act - 080-22969200, 080-22969400
7 Asset Development and Liaison Division Retail outlets 080-22969280, 080-22969274
Email: pd [at] bmrc [dot] co [dot] in
8 Metro travel related questions For any complaints related to stations/security issues/ travel/recharge/tokens, passengers may contact OandM Dept. 180042512345, 080-25191091
Email: travelhelp [at] bmrc [dot] co [dot] in
9 Manish-Line 1. Srinivasamurthy-Line 2. Lost and gained Manish - 8277889988.
Srinivasamurthy - 080-25191232,
080-22162232

Address

Bangalore Metro Rail Corporation Limited,
3rd Floor, BMTC Complex, K.H. Road,
Shantinagar Bangalore - 560 027

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Comments

Mon, 18/12/2023 - 4:50pm — Anonymous (not verified)

Need direct train from nagasandra to whitefield

Hello,

We need direct metro train from nagasandra to whitefield, by this way we dont need to change metro at mejestic, also there will be leas crowd.

Sun, 17/07/2022 - 8:26pm — Anonymous (not verified)

Complaint against rude behavior

In chruch street metro station the ticket counter is very rude. He has no manners to talk ..Action should be taken

Sat, 16/10/2021 - 4:39pm — Shilpa (not verified)

In majestic metro station

In majestic metro station there is no change so without change we can't give you the ticket they told is this how metro people is working and where the rule has been written that if the customer has no change then we can't get the ticket. 15th October 2021 11:30 this incident was happened please take the necessary action about this please stop this kind of misbehaving.