Bangalore Metro Rail Corporation (BMRCL) Contact No.

Organization:

Bangalore Metro Rail Corporation(BMRCL)

Toll free Number(s):

1800 425 12345 (For Contact Support)

All India Number(s):

080-2296 9300 (Contact Support)
080-2296 9301 (Toll Free Helpline)
81055 56677 (For Ticket Purchase)

Website:

Official Website

Email

contactus [at] bmrc [dot] co [dot] in (Contact Support)
travelhelp [at] bmrc [dot] co [dot] in (For Travel Related Queries)

Important Links

Contactless Smart Cards

Contactless Smartcards are available for Rs.50/-.
To recharge of smart card by payments of Rs. 50/- and (Max Rs.3000- Contactless Smart Cards (CSC))
Return the valid pass after your journey and get a refund of Rs 50 from any Motro Customer Service Centre.

Officers Contact

Sr No.	Designation	Service	Contact No.
1	Director (Project and Planning)	Civil Construction, Underground and Tunneling, Utility shifting, Station constructions etc.	080-22969206
2	Director (RSE)	Rolling Stock, Electrical, Signalling and Telecommunication	080-22969231
3	Chief Vigilance Officer	Aware matters related to BMRCL	080-22969387, Email: nkbarnawal [at] bmrc [dot] co [dot] in, cvo [at] bmrc [dot] co [dot] in
4	General Manager (Land Acquisition)	Land acquisition, rehabilitation	080-22969396
5	Chief Public Relations Officer	RTI Act	080-22969300
6	Those who want to get more information about the Bangalore Metro Rail Project under the Right to Information Act	-	080-22969200, 080-22969400
7	Asset Development and Liaison Division	Retail outlets	080-22969280, 080-22969274 Email: pd [at] bmrc [dot] co [dot] in
8	Metro travel related questions	For any complaints related to stations/security issues/ travel/recharge/tokens, passengers may contact OandM Dept.	180042512345, 080-25191091 Email: travelhelp [at] bmrc [dot] co [dot] in
9	Manish-Line 1.	Lost	8277889988.
10	Srinivasamurthy-Line 2.	Lost And Found	080-22162232

Refund Procedure

If you have any query/complaint then firstly you have to call 180042512345 or email at contactus [at] bmrc [dot] co [dot] in
You can cancel your QR ticket for a refund before entry. But no refund is available if they enter the AFC gate or if the ticket is not canceled within one day.
The refunded amount will be credited in your account within 7 days.
For more information related to Refund Procedure please read

Address

Bangalore Metro Rail Corporation Limited,
3rd Floor, BMTC Complex, K.H. Road,
Shantinagar Bangalore - 560 027

Social Sites

Comments

Mon, 18/12/2023 - 4:50pm — Anonymous (not verified)

Need direct train from nagasandra to whitefield

Hello,

We need direct metro train from nagasandra to whitefield, by this way we dont need to change metro at mejestic, also there will be leas crowd.

Sun, 17/07/2022 - 8:26pm — Anonymous (not verified)

Complaint against rude behavior

In chruch street metro station the ticket counter is very rude. He has no manners to talk ..Action should be taken

Sat, 16/10/2021 - 4:39pm — Shilpa (not verified)

In majestic metro station there is no change so without change we can't give you the ticket they told is this how metro people is working and where the rule has been written that if the customer has no change then we can't get the ticket. 15th October 2021 11:30 this incident was happened please take the necessary action about this please stop this kind of misbehaving.

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