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City Union Bank Customer Care No. 044-7122 5000
Updated on Wednesday, 12 February 2025 - 12:32pm
Organization:
City Union Bank(CUB) Toll free Number(s):
- 1930 (For Online Financial Fraud)
- 1800 309 1442 (For Credit Card Queries/Complaints)
All India Number(s):
- 044-7122 5000 (For Call/Whatsapp Support)
- 044-4816 3640 (For Transaction Verification)
- 92781 77444 (Missed Call For Balance Enquiry)
- 92781 77555 (Missed Call for CUB Wallet)
Website:
Official Website IVRS Menu : 044-7122 5000
- Press 2 : If you are a non-atm customer.
- Press 3 : To report a lost or stolen atm card.
- Press 4 : To know our new product rates and offering.
- Press 5 : To speak to an agent.
Emails
- customercare [at] cityunionbank [dot] com (For General Query)
- nri [at] cityunionbank [dot] com (For NRI Services)
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Important Links
SMS Service
- To block your UPI,Net/Mobile banking Send SMS BLOCK [Customer ID] to 9281056789 from your registered mobile number
Grievance Redressal Procedure
Level 1
- If you have any query/complaint, then you contact at 044-71225000, or you can also fill this Grievance Form.
Level 2
- If you are not satisfied by the resolution provided in level 1, then you can contact to the Grievance Officers by emailing at complaints_grievances [at] cityunionbank [dot] in .
Sr.No. Department Name Designation Contact No. Address 1 Deposit Products & Service Charges Sri. V. Gopalakrishnan General Manager Planning & Development 0435-2402322 No.24 B, Gandhi Nagar, Kumbakonam-612001 2 Loans & Advances, Personal & SME Banking Sri. K. Jayaraman General Manager 0435-2402322 No.24 B, Gandhi Nagar, Kumbakonam-612001 3 Rural/Agricultural Banking Sri. R.Lakshminarayanan General Manager 0435-2401622 No.24 B, Gandhi Nagar, Kumbakonam-612001 4 Information Technology Related Service Sri. V. Venkatasubramanian Deputy General Manager 044-28297903 II nd Floor, 706, Anna salai Chennai-600 006 5 FEMA & Forex Operations Mr. T. V. Suresh Assistant General Manager International Banking Division 044-48685593, Extn 26 48, Mahalakshmi Street T.Nagar Chennai-600 017 6 TUF Audit Services Sri. S. Rajam General Manager Advances Department 0435-2402322 No.24 B, Gandhi Nagar, Kumbakonam-612001 7 Credit Card Related Services Sri. V. Sivakumar Deputy General Manager 9360079602 IInd Floor, 63-A CP Ramaswami road,
Abiramapuram, Chennai-600 018
Level 3
- If you are still not satisfied by the resolution provided by the Grievance Officers, then you can contact to the Principal Nodal Officer.
Designation: Senior General Manager
Contact No.: 0435-2402322
Email: complaints_grievances [at] cityunionbank [dot] in
Fax No.: 0435-2431746
Address: Inspection Vigilance and Audit City Union Bank Ltd.,
No.24 B, Gandhi Nagar, Kumbakonam-612001
Level 4
- If your complaint still not resolved by PNO , you may write to the RBI Ombudsman or you can lodge your complaint online through Complaint Management System (CMS) Portal.
Form Centre
Offices Address
| Sr No. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Registered Office | 149, T.S.R (Big) Street, Kumbakonam - 612 001. Thanjavur Dist., Tamil Nadu, India. |
|
| 2 | Administrative Office | 0435-2402322, 0435-2401622, 0435-2402412 Fax No.: 0435-2431746 |
"Narayana", No. 24-B, Gandhi Nagar, Kumbakonam - 612 001. |
| 3 | Customer Call Center | 044-71225000, 7299075077, 7299075078, 7299075079, 7299075080, 7299075081, 7299075082 | Premier Trade Center, 2ⁿ Floor, No.1/55, Mayiladuthurai Main Road, Ullur, Kumbakonam - 612 001. |
Comments
Bad service your caller no
Bad service your caller no reply only transfer call other other no reply thanx
Fastag helpline
Very Nice. Complete information about City union bank customer care. You can know about
City Union Bank Fastag Customer care - www.fastagportal.com/city-union-bank-fastag-recharge-charges-helpline/
Request for charge back of tranfer due to theft(I already regist
I had already registered a complaint on 4th November and your branch didn't take any action even after giving police complaint copy they told that the money will be reimbursed in 15 days and nothing happened.Please read that complaint again.
My account number is cub xxx983858 delhi karolbagh branch. Day before yesterday i lost my mobile in a function and my phone pe account was compromiced with the password stored in notes. Someone had misused my account and there is a theft (Transfer) of rs. 1000 to an another account named arunpandiyaraj b with phonepe account/phone number +9163855 36435xx (May be as a trial transaction). Since i found my mobile was missing and alerted everyone locking the entrance, the theif had put my mobile in bathroom and i found it by searching. Later by yesterday i came to know about the theft of money in my accountbthrough message and phonepe history. Please do help me to revert the transaction with transaction number is p1911011119309387615398xx. Please revert my money and take necessary action against this thief named arunpandiyaraj b (With phonepe account number +91 63855 3643xx5)
request for rental in cub pos machines
respected sir, madam
i have a pharmacy and using your swiping machines. comparatively with H D FC BANk and
ICICI BANKS, etc you bank charges more for pos machines. we pay only rs 350 pm for pos machines
whereas ur charges are more than 1200 rupees pm it comes. so i request u to consider the above said
fact and intimate the result please.