Department of Ex-Servicemen Welfare Contact No.

Organization: 

Important Links

Officers Contacts

Sr No. Name Designation Contact No. Email Fax Office Address
1 Shri Rajnath Singh Raksha Mantri (Defence Minister) 011-23012286, 011-23019030 011-23015403 104, South Block, New Delhi-110011
2 Shri Alok Kumar Tiwari Private Secretary to Raksha Mantri 011-23019030, 011-23012286 rmo [at] mod [dot] nic [dot] in 011-23018285 105, South Block, New Delhi-110011
3 Shri Prabhat Kumar Tripathi OSD to Raksha Mantri 011-23012286, 011-23019030 011-23015403 102-G, South Block, New Delhi-110011
4 Shri Krishnendra Pratap Singh OSD to Raksha Mantri 011-23012286, 011-23019030 011-23015403 102-G, South Block,New Delhi
5 Shri Amarendra Tiwari Additional Private Secretary to Raksha Mantri 011-23012286, 011-23019030 rmo [at] mod [dot] nic [dot] in 011-23015403 107 South Block,New Delhi
6 Shri Ajay Bhatt Raksha Rajya Mantri (Minister of State for Defence) 011-23792128, 011-23794621 mos-defence [at] gov [dot] in 011-23016255 114-A, South Block, New Delhi-110011
7 Shri Sushil R. Gaikwad Private Secretary to Raksha Rajya Mantri 011-23792128, 011-23794621 mos-defence [at] gov [dot] in 011-23016255 112B, South Block, New Delhi-110011
8 Shri P K Suresh Additional Private Secretary to Raksha Rajya Mantri 011-23794621, 011-23792128 mos-defence [at] gov [dot] in 011-23016255 111-A, South Block New Delhi
9 Shri Vijoy Kumar Singh, IAS (PB:90) Secretary (ESW) 011-23792913 secyesw [at] nic [dot] in 011-23792914 5-A, South Block New Delhi-110011.
10 Shri Ramesh Chander Senior PPS to Secretary (ESW) 011-23792913 011-23792914 100, South Block New Delhi-110011.
11 Shri V. Shankar PPS to Secretary (ESW) 011-23792913 011-23792914 100, South Block New Delhi-110011
12 Dr. Pudi Hari Prasad Joint Secretary (ESW) 011-23011804 jsesw [at] nic [dot] in 011-23015933 99-A, South Block New Delhi-110011.
13 Shri Sanjay Sharma PPS to Joint Secretary (ESW) 011-23011804 011-23015933 94, South Block New Delhi-110011.
14 Maj Gen Sharad Kapur Director General, Resettlement 011-26192351 011-26171456 West Block-IV, R.K. Puram, New Delhi-66.
15 Smt.Sushma Tully PS to Director General, Resettlement 011-26192351 011-26171456 West Block-IV, R.K. Puram, New Delhi-66.
16 Maj Gen Manoj Natarajan MD (ECHS) 011-25684846 mdechs-mod [at] nic [dot] in Army Headquarters, AG's Branch Maudelines, Delhi Cantt.
17 Hav R S Verma PA to MD (ECHS) 011-25684846 Army Headquarters, AG's Branch Maudelines, Delhi Cantt.
18 Cmde H.P. Singh Secretary, Kendriya Sainik Board 011-26192361 secyksb-mod [at] nic [dot] in 011-26192362 West Block-IV, R.K. Puram, New Delhi-66.
19 Shri Baldev Singh PS to Secretary, Kendriya Sainik Board 011-26192361 011-26192362 West Block-IV, R.K. Puram, New Delhi-66.
20 Dr. P. P. Sharma OSD (WE & IC) 011-23015772 osd-we-ic [at] desw [dot] gov [dot] in 237, ‘B’ Wing, Sena Bhavan, New Delhi-110011
21 Shri Kunal Tyagi PA to OSD (WE & IC) 011-23015772 241, ‘B’ Wing, Sena Bhavan, New Delhi-110011
22   DS (Pen/Legal) 011-23793290 dir-pdgr [at] desw [dot] gov [dot] in 236 ‘B’ Wing, Sena Bhavan, New Delhi-110011
23   PS to DS(Pension/Legal) 011-23793299 235, ‘B’ Wing, Sena Bhavan, New Delhi-110011
24 Shri Jayakrushna Sahu DS (Pen/Policy) 011-23015650 011-23015650 135, ‘B’ Wing, Sena Bhavan, New Delhi-110011
25 Shri Diwakar Kumar PA to DS Pension/Policy) 011-23015650 226, B Wing, Sena Bhavan, New Delhi-110011
26 Shri Tirth Ram DS (Pension Grievances) 011-23010244 ds-pg [at] desw [dot] gov [dot] in 116, ‘B’ Wing, Sena Bhavan, New Delhi-110011
27 Shri Tirth Ram DS (Res-I) 011-23010244 ds-pg [at] desw [dot] gov [dot] in 116, ‘B’ Wing, Sena Bhavan, New Delhi-110011
28 Shri Raj Kumar DS (Res-II) 011-23015529 director-res2 [at] desw [dot] gov [dot] in 011-23015529 237A, ‘B’ Wing, Sena Bhavan, New Delhi-110011
29   PS to DS (Res-II) 011-23015529 011-23015529 235, ‘B’ Wing, Sena Bhavan, New Delhi-110011
30 Shri Sanjay Rawat US (Pen/Legal-I) 011-23015021 us-pen-legal1 [at] desw [dot] gov [dot] in 225A, ‘B’ Wing, Sena Bhavan, New Delhi-110011
31 Shri Mukesh Kumar US (Pen/Legal-II) 011-23792076 us-pen-legal2 [at] desw [dot] gov [dot] in 232, ‘B’ Wing, Sena Bhavan, New Delhi-110011
32 Smt. Suman Sharma US (Res-I) 011-23793365 us-res1 [at] desw [dot] gov [dot] in 221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
33 Shri Harish Chandra Arya US (Pen/Policy) harishc [dot] arya [at] nic [dot] in 236, ‘B’ Wing, Sena Bhavan, New Delhi-110011
34 Shri B. L. Meena US (Pen/Policy) 011-23012973 us-pen-pol [at] desw [dot] gov [dot] in 221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
35 Shri V. Giridharan US (I&C) 011-23012593 us-ic [at] desw [dot] gov [dot] in 228, ‘B’ Wing, Sena Bhavan, New Delhi-110011
36 Shri Vinay Pratap Bahadur Singh US (Res-II) 011-23012675 us-res2 [at] desw [dot] gov [dot] in 231, ‘B’ Wing, Sena Bhavan, New Delhi-110011
37 Shri N K Panda US (WE/ECHS) 011-23014946 us-we [at] desw [dot] gov [dot] in 221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
38 Shri Alok Nigam US (Pension Grievances) 011-23013627 uspg-mod [at] nic [dot] in 225, ‘B’ Wing, Sena Bhavan, New Delhi-110011
39 Shri Pradeep Kumar Sahu SO (Res-I) 011-23793365 221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
40 Smt. Shukla Ghosh SO (Pension Grievances) 011-23013627 227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
41 Smt. Shukla Ghosh SO (Pension Grievances) 011-23013627 227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
42 Shri Sarveshwar Mishra SAO (Pen/Policy) 011-23012973 222, ‘B’ Wing, Sena Bhavan, New Delhi-110011
43 Shri Chaitanya Biswas AO (Pension Grievances) 011-23013627 227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
44 Shri Manoj Kumar Bhatia SO (Pen/Legal) 011-23793365 221 ‘B’ Wing, Sena Bhavan, New Delhi-110011
45 Shri C.H. Rathor SO (WE) 011-23014946 220, ‘B’ Wing, Sena Bhavan, New Delhi-110011
46 Shri Manjeet Kumar SO (Pen/Policy) 222, 'B' Wing, Sena Bhavan, New Delhi-110011
47 Shri Amit Kumar AAO (Pension Grievances) 011-23013627 227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
48 Dr. Pudi Hari Prasad Joint Secretary (ESW) 011-23011804 jsesw [at] nic [dot] in 011-23015933 99-A, South Block New Delhi-110011

Main Services/Transactions

Sr No. Services/Transactions Designation Contact No. Email Address
  Issuance of orders relating to Defence Pension Policy. Deputy Secretary (Pen/Pol), 011-23015650   Room No. 226 'B' Wing, Sena Bhawan, New Delhi - 110011.
2. Redressal of grievances received in this Department through CPGRAMS and received manually. Deputy Secretary (PG)   ds-pg [at] desw [dot] gov [dot] in  
3. Dissemination of information relating to Policy and Rules through Website. Deputy Secretary (Pen/Legal) 011-23793299 ds-pension [at] desw [dot] gov [dot] in Room No. 236 'B' Wing, Sena Bhawan, New Delhi -110011
4. Release of Central share of maintenance grant to RSBs/ZSBs OSD (Res-II) 011-23015772 director-res2 [at] desw [dot] gov [dot] in Room No. 237 'B' Wing, Sena Bhawan, New Delhi -110011
5. Release of Central Share for construction of Sainik Rest Houses. OSD (Res-II) 011-23015772 director-res2 [at] desw [dot] gov [dot] in Room No. 237 'B' Wing, Sena Bhawan, New Delhi -110011
6. Administrative & Financial matters of District Sainik Board in Nepal. OSD (Res-II) 011-23015772 director-res2 [at] desw [dot] gov [dot] in Room No. 237 'B' Wing, Sena Bhawan, New Delhi -110011
7. Approval of proposal for empanelment of Private Hospitals under the ECHS. Deputy Secretary 011-23015529 ds-res1 [at] desw [dot] gov [dot] in Room No. 237-A, 'B' Wing, Sena Bhawan, New Delhi -110011
8. Re-imbursement of medical bills above Rs.15 lakh in ECHS. Deputy Secretary 011-23015529 ds-res1 [at] desw [dot] gov [dot] in Room No. 237-A, 'B' Wing, Sena Bhawan, New Delhi -110011
9. Approval guidelines in respect of security agencies scheme, Coal loading & transportation scheme etc. Deputy Secretary 011-23015529 ds-res1 [at] desw [dot] gov [dot] in RoomNo. 237- A, 'B' Wing, Sena Bhawan, New Delhi -110011
10 Approval of DGR Training Calendar. Deputy Secretary 011-23015529 ds-res1 [at] desw [dot] gov [dot] in Room No. 237-A, 'B' Wing, Sena Bhawan, New Delhi -110011
11   Central Organization, ECHS 011-25682392 dymdechs-mod [at] nic [dot] in Maude Lines, Delhi Cantt. New Delhi-110010.
12   Directorate General of Resettlement 011-26192350 dgrindia [at] gmail [dot] com West Block-IV, R.K. Puram. New Delhi-110066.
13   Kendriya Sainik Board 011 26715250 011-26192362 secretaryksb [at] gmail [dot] com West Block IV, R.K. Puram. Wing- VII, New Delhi- 110066.

Grievance Redressal Officers

Sr No. Name of Officers Designation Contact No.
Grievances Redressal, DESW
1 Dr. P. P. Sharma OSD (WE & IC) 011-23015772
2 Director (Pension/Legal & Res-I) 011-23793290
3 Shri Sarvjit Singh Deputy Secretary (Pension Grievance) 011-23010244
4 Deputy Secretary (Res-II) 011-23015529
5 Shri A.K. Agrawal Deputy Secretary (Pension/Policy) 011-23015650
Grievances Redressal, ECHS
1 Col Rakesh Kakar (Retd) Jt Dir (S&A) (B) (Online ECHS Card)  8979800177
2 Col Jai Parkash Chahal Dir (S&A) 011-25684645, 7004600623
Other Grievances Officers Contact
1 Lt Col Deepak Bhatt Jt Dir (C&L) 011-20892332, 7091567780
2 Col Anirudh Shekhawat Dir (C&L) 011-20892332, 9217010070
3 Maj Gen NR Indurkar SM MD ECHS 011-25684846, 9971129165
4 Shri. P. Palanivel (DGR) Director (RTI & CPGRAMS) 011-26192364
5 KSB Jt Dir (Grievances) 011-26192359
Fax: 011-26192362

Redressal of Grievance

  • If you have any grievance/complaint, you can lodge your complaint through CPGRAMS portal.
  • If your complaint not resolved, then you can contact nodal authority:
    • Joint Secretary (ESW)
      99A, South Block, New Delhi
      Tel: 011-23011804
      Email: jsesw [at] nic [dot] in

RTI Officers Contacts

Sr No. Designation Contact No. Details of Reporting Officer/ Appellate Authority
1. Dy. Secretary(Pension/Policy) 011-23015650 Room No. 226, 'B' Wing, Sena Bhavan, New Delhi.
2. Director (Pension/Legal & Res-I) 011-23793290 Room No. 236, 'B' Wing, Sena Bhavan, New Delhi.
3. Director (Pension/Legal & Res-I) 011-23793290 Room No. 236, 'B' Wing, Sena Bhavan, New Delhi.
4. Director (Pension/Legal & Res-I) 011-23793290 Room No. 236, 'B' Wing, Sena Bhavan, New Delhi.
5. Dy. Secretary(Pension/Grievances)   'B' Wing, Sena Bhavan, New Delhi
6. OSD(WE&IC) 011-23015772 Room No. 237, 'B' Wing, Sena Bhavan, New Delhi,
7. DS(Res-II) 011 23015529 Room No. 237A, 'B' Wing, Sena Bhavan, New Delhi,
8. OSD(WE&IC) 011-23015772 Room No. 237, 'B' Wing, Sena Bhavan, New Delhi
9 Transparency Officer RTI
Joint Secretary (ESW)
011-23015933 99-A, South Block New Delhi-110011
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