IVRS Menu: 0124-6555 555
- Press 1 - For Dhani Loan or Wallet Related Enquiry
- Press 2 - For Dhani Stores
Email
- support [at] dhani [dot] com (For General Query)
Important Link
Return/Refund
- If you have any query with product, than you can return your product through app and website
- You can raise your query on 'My Order's section in app
- Your refund amount will be credited to your account within 3-7 business days.
- For more info please read
Grievance Procedure
Level 1
- If you have any query/complaint, then you can contact to the nearest branch of DLSL Or email at support [at] dhani [dot] com.
Level 2
- If your query/complaint is not solved within 7 working days then you can lodge a complaint through help line no. 0124-6555555 (8am - 8pm) or email at grievance [at] dhani [dot] com.
Level 3
- If your complaint is not resolved within 15 working days, then you can contact to the principal nodal officer:
Ph. 0124-6037111
Email: nodal [at] dhani [dot] com
Address:
Dhani Loans and Services Limited Concept Tech
Park Building, Plot No. 422 B, Udyog Vihar, Phase-4, Gurugram- 122016
Level 4
- If you are still not satisfied will the resolution provided by the above levels or if your query is not solved within 30 days, then you can contact NBFC Ombudsman or you can lodge the complaint through CMS Portal
Registered Office
1/1 E, First Floor,
East Patel Nagar,
New Delhi-110008
Corporate Office
S.No. |
Area |
Address |
1 |
Mumbai |
One International Centre (Formerly IFC),
Senapati Bapat Marg, Elphinstone Road,
Mumbai – 400 013 |
2 |
Haryana |
5th Floor, Plot no. 108, IT Park, Udyog Vihar,
Phase-1, Gurugram, Haryana-122016 |
Social Sites
Comments
Please refresh my money
Sir i ordered on dhani which i cancelled because of extending delivery date but they didn't refund me and also saying that we refunded your money please help me
Froud h shani wale pls don't use this application
Bsdk this application is not capable to provide a good service pls don't use anyone
Fraud
March April May EMI leni thi jo ki March mein hi card mein pending dekha kar le li gyi or uske baad card bhi block kr Dia... CHOR COMPANY YAKE NUMBER KI mujhe nhi chahiye card tera apne pass rakh krde block ja
Is dhani app bahut hi farod
Is dhani app bahut hi farod ha customer services achi nhi ha our company ke customer cear nambar par bhat nhi ho pati
Chor company
Is chor company ka malik kon hai
24 month ka loan liya tha jo pura ho gaya fir bhi 5 emi aur mang raha h sala
Bhikhari hai kya
My dhani app and card block
Ye problem 10 din se aa rha hai.. juske karan me pement nahi kar pa rha hu…agar Dhani freedam card ke taraf se mujhe extra charj liya gaya to me pement nahi karunga.. or agar notice bheja gaya mere pass.. to me upbhogta form me complain karunga.. so plz urgent solve my problem
Sar mujhe apna yah account
Sar mujhe apna yah account band karna hai kripya main ka call back Kijiye main bahut Pareshan hun jald se jald call back kijiye