Email

• customercare@dmifinance.in (For Customer Support)

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Important Links

• Contact Form
• Customer Support
• Frequently Asked Questions

Grievance/Complaint Procedure

Level 1:

• For any query/complaint you can contact at 022-68539500 or mail at customercare@dmifinance.in

Level 2:

• If your query is not resolved, then you can contact to the grievance officer by mailing at grievance@dmifinance.in , your query will be resolved within 5 business days.

Level 3:

• If you are not satisfied with the resolution given at level 1, then you can also contact to the grievance officer on the details given below:
  Contact No.: 08064-807777 (Mon-Sat, 9am-8pm)
  Email: head.services@dmifinance.in
  Address: Express Building, 3 rd Floor, 9-10,
  Bahadur Shah Zafar Marg,
  New Delhi -110002

Level 4:

• If your query is not resolved within 30 days then you can contact to the Department of Non-Banking Supervision at the details given below:
  Contact No.: 022-22182526
  Email: cgmicdnbsco@rbi.org.in
  Address: Mumbai Regional Office:
  Dept of Supervision World Trade Center 1,
  3rd floor, Cuff Pared, Colaba, Mumbai 400 005
  Fax No.: 022-22162768
• You can also lodge your complaint online through Complaint Management System Portal or fill this Complaint Form.

Registered Office

9-10, 4th Floor, Express Building, Bahadur Shah
Zafar Marg, Balmiki Basti, Vikram Nagar,
New Delhi, Delhi, 110002, India
Contact/Fax No.: 011-41204444
Email: dmi@dmifinance.in

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