Home › Personal Hygiene › Dot And Key Customer Care No. 84477 04734

Dot And Key Customer Care No. 84477 04734

Updated on Wednesday, 9 October 2024 - 2:23pm
Organization: 
All India Number(s): 
  • 84477 04734 (For Customer Support, 10am-6:30pm, Mon-Sat)
  • 96749 90212 (For WhatsApp Support)
Website: 
Official Website

IVRS Menu: 84477 04734

  • Press 1 - For shipment related queries
  • Press 2 - For order related queries
  • Press 3 - For product related queries
  • Press 4: For other queries

Email

  • care [at] dotandkey [dot] com (For General Query)

Install App

Important Links

Buy Online

Refund and Cancellation

  • If you have any query/complaint related to cancellation or refund, then you can contact at 8447704734 and email at care [at] dotandkey [dot] com.
  • The refund will be processed within 7 days after the cancellation request has been acknowledged. Orders once shipped cannot be cancelled.
  • If you return your order, you need to inform within 48 hours of receipt.
  • If you made an online payment, you will get the refund within 7 days and if Cash on Delivery, you will get the refund within 14 days.
  • For more information please read.

Grievance Redressal

  • If you have any query/complaint you can contact to the officer details are mention below:-
    Name: Nidhi Poddar
    Address: 2/7 Sarat Bose Road, Vasundhara Building, 3rd Floor, Kolkata-700020, west bengal
    Emal ID: nidhi [dot] poddar [at] dotandkey [dot] com
    Contact no. : 8447704734

Social Sites

Comments

Fri, 07/06/2024 - 3:28pm — Anonymous (not verified)

Its been one week and more i

Its been one week and more i didn't got my order yet

My order id 1445726

Fri, 07/06/2024 - 2:13pm — Neha kundal (not verified)

Product related queries

I couldn’t receive my all product i have order 4 products sunscreen ,moisturiser,serum,fashwash but i only received sunscreen and free gift where my all other products

Tue, 28/05/2024 - 7:27pm — ayush (not verified)

I want to cancel my order

By mistakely i have ordered wrong product so i want to cancel my order as soon as possible

As soon as you guys will cancel my order i will order the product which i was supposed to buy

Again by mistakely i have ordered wrong product
Actually i was going to buy serums but i have ordered sunscreen so please cancel my order as soon as possible..

Sat, 01/06/2024 - 1:49pm — rashika (not verified)

wrong product

i want to change my parcel because i order buy one get one free combo and i get another product please change my order