Toll free Number(s):
- 1800 2121 212 (For Customer Service, Mon-Fri, 10am-7pm)
All India Number(s):
- 022-6611 6040 (Missed Call No. For Product Query)
- 022-4927 5499 (For General Enquiry)
- 88796 88110 (For Claim Related Queries)
IVRS Menu: 1800 2121 212
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- Press 1: To Buy Or Get More Information About Regarding A New Policy
- Press 2: If You Are An Exisiting Edelweiss Life Insurance Customer
- Press 3: If You Wish To Become An Edelweiss Life Insurance Advisor
Emails
Important Links
For Claim Process
Grievance Redressal
Level 1:
Level 2:
- If your query is not resolved within 15 days then you can contact to the Grievance Officer via calling at 022-71013322 (Mon-Fri, 10am-7pm) or emailing at GRO@edelweisslife.in
Level 3:
- If you are not satisfied with level 1 or level 2 then you can contact at following details
Toll Free No.:
155255, 18004254732
Email: complaints@irdai.gov.in
Address: Insurance Regulatory and Development Authority of India(IRDAI)
Policyholder's Protectionand Grievance Redressal Department - Grievance
Redressal Cell. Sy.No.115/1, Financial District,
Nanakramguda, Gachibowli, Hyderabad - 500032
- You can also lodge your complaint online through IRDAI Portal Or Council for Insurance Ombudsman (CIO) Portal.
Registered / Corporate Office
6th Floor, Tower 3,
Wing 'B',
Kohinoor City, Kirol Road,
Kurla (W), Mumbai 400070
Fax No.: 022-71004133
Social Sites
Comments
Stop payment of my ECS From My Bank Account
Dear Sir/Madam,
This is Umesh Manohar Kadam and my policy Number is 003612015E. As i have already surrendered My Insurance policy to your insurance company at Borivali Branch Mumbai, i have a request please do not receive any cash from my bank account as i have already surrendered & tomorrow is my due date, so please i request u to send a standing instructions to my bank to stop payment from there side as edelewiese tokio has already received my policy documents and no more payment us receiving by your side. Please do not send any request to my bank for make u any payment of ecs. I hope u'll accept my request on high priority basis.
Thanking You.
Umesh Manohar Kadam