Ekart Logistics Customer Care

Support For

Contact

  • Go to official website, Know More option is given in center, click on the link and find more details.

Track Order

  • Go to official website, Track Order option is given in top most corner, click on the link and enter your shipment No.

Frequently Asked Qusetions

Offices Address

Sr No. Office Name Address
1 Registerd Office Tower 5(A,B,C), Embassy Tech Village,
Bengaluru, Karnataka - 560103
2 Corporate Office Buildings Alyssa, Begonia And Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru KA 560103

Social Sites

Comments

Grievance regarding the return pick up.

There were 3 attempts of return pickup by the ekart logistics but the issue is that the delivery agent refuses to accept the package with invalid reasons and additionally the agent did not co-operate accordingly and misbehaved. There will be another pickup attempt tommorow, therefore it is a sincere request to the authorities to make sure that the pickup is successful without any inconvenience. So to add unwanted to lodge a misbehavioural complaint agent the delivery agent.
Package information -
AWB No. FMPC4566894673
REG - E-Kart Logistics OD433697624303438100

Not received product

They didn't give my product

Fake product delivered...

Fake product delivered...

Hi, I ordered 2 cargo pants

Hi,
I ordered 2 cargo pants but I received used pants. Pls return the parcel and return the money
Tracking ID:
SSIC1112568598

RAGA WOMAN WATCH

I had ordered a RAGA WOMAN WATCH WITH ORDER NO WT20855. The box was delivered to me after paying rs 1550. After opening it was something else. I telephoned to the delivery boy but he told me that he DOSENT KNOW. But no body replied. I requested him to give me the detail of supplier. But no responce. I request you to look in to the matter. It is giving a bad name to your company. Refee ... with tracking ID NBCC3001764216 from NimbusPOST PRIVATE LIMITED delivered today.
Kindly look in to it.

ORDER

dear ekart

your delivery person not a good guy he is not deliver my order from 13march .ekart is evryday sending me a msg for out od delivery massage but in evening self made not deliver order .today a delivery person come to me deliver order when he came he demanding me extra money for exchange old phone .this is not right for our business .and self made order cancel order ...i have some flipkart phone reset app screen shot these taken me after going delivery person.

Flipkart Update: We are looking into your concern with order OD333846465172457100 and will resolve it by 20 Mar, 5:33 PM. Track Issue: http://fkrt.it/FLPKRT/czZlP4NNNN

regard
dinesh kumar

Wrong product

Delevery boy ne paise le liye or wrong product mila .or mujhe undelivered ka msg aaya
Treiking number GLAC0008955369 ye h

Complaint

Regarding delay in my order delivery by Ekart

Wrong adn Damage product

I ordered a pair of cargo pants, but the wrong and broken item arrived. I want my money back. I placed a purchase with FashionCore, but the number on the bill was unreachable. Please provide me with the Ekart customer service number. I also have video proof.

Received old cloths

Hi ,

I hope this is a right platform to raise the customer ticker, I ordered two cargo pants from one of the website I came across on instagram , I am sharing the shipment details here also , Cargo_Craft_BN : J-14 , sector 5 , DSIIDC , Bawana, New Delhi, Delhi 110039

I did not received my expected cargo pants in fact they packed some old jeans

Paid Total 1000 rupees to them.

Let me know , what is the way so that I can get my money back.

Courier Not received

Flipcart Delivery not received
Delivery of Tracking ID: MYSP1214324742 which was to be delivered on 12/03/2025 still not received by me., Kindly revert earliest.

I recieved an wrong product,

I recieved an wrong product, refund my money back

Complain

I had ordered 3 shirt 598 rs but I got only 2 and that was also not same as I shaw it then I want to return but not taken return available

Courier Mount Abu Note

Courier Mount Abu Note sarvise

Delivery of a consignment

I had ordered a 360 degree moving faucet. The box was delivered to me after paying rs 500. After opening it was something else. I telephoned to the delivery boy but he told me that he will check and revert. But no body replied. I requested him to give me the detail of supplier. But no responce. I request you to look in to the matter. It is giving a bad name to your company. Refee- Rotatable Filter Faucet B... with tracking ID NMSC5000992551 from Nimbus will be delivered today.
Kindly look in to it

Hi, I ordered 2 cargo pants

Hi,
I ordered 2 cargo pants but I received used pants. Pls return the parcel and return the money.

AWB No:SSIC1112442472
ORDER DATE : 21-02-2025

Money has been collected by the delivery agent without deliverin

Money has been collected by the delivery agent without delivering the order and he is giving false information

Worst delivery agents

Complain for very poor service

My shipment was booked with order no #THS304617 Tracking ID NMSC5000920164 but from 11.02.2025 it is showing at ULUBERIA mother hub and it is not delivered to me yet

This is a very very poor service

Dishonestly demanding the OTP

I ordered a product from Flipkart which was delivered on 6th in the Amity University Gurugram, the wishmaster was asked to cancel the order but he dishonestly asked for the OTP and rather cancelling the order he confirmed it. Now I am not able to either get the refund or the product.

EKART Tracking id:

EKART Tracking id: BGSC1002948750
My parcel is slightly delayed just 10 days

ABOUT EKART

THE WORST SERVICE IN THE WORLD.

Wrong product

Wrong product i want return

Bad Logistics

Logistics People not delivering product to home
As per Logistic no extra person to deliver the product
Logistic People calling me to cancel the product

did not receive package

did not receive package Tracking ID: EMSP0000609940

Unethical ekart Delivery agents

This issue is regarding shipment with Tracking ID: FMPP2791887788.

The delivery agent associated with this order misled me by claiming to deliver the product but failed to deliver it. Around 8:24 pm , the delivery agent contacted me and i was out of town. He said he can delivery to
Apartment security and requested the OTP for the delivery. Trusting your service, I provided the OTP, only to discover later that I have not received the product.

I have always trusted Ekart Logistics for its reliability, but this incident has severely impacted my confidence in your services. Such unethical behavior from your staff is unacceptable, and I urge you to investigate this matter thoroughly.
Please address this issue on priority, provide clarity on the situation, and let me know how you intend to resolve it. Additionally, I would like either the immediate delivery of my product or a full refund.

product not received yet

Tracking id
EMHP0000028480
please let me know
when i will get my product

Wrong products delivered

EKART is worst to the core courier service.
Very cleverly has no contact no to resolve customer queries or doubt.
NO proper sender address to reach out and delivery person is also rude
Online scamming for people's fund in small or bigger amounts.

Wrong item delivered

Please exchange my order

Delivery guy abused and rudely behave

The delivery guy without coming to my location and information this guy is canceled my order and rescheduled my deluvery also so what is this type of behaviour is insulting the customer and i will never buy anything from noe onwards on flipkart this is my promise i am going post this all conversation and experience on social media like facebook, instagram. Linkedin n more ?????
We can see below screenshot this delivery guy canceled my order and i was paid online is this joke or unprofessional behaviour by deluvery guy can do it whatever he want ?? So sorry but the flipkart is very low class app and service i got i am going to switch for online buying from flipkart and if next 12 hour if i didnt got my delivery then i am going compaint in lolice about flipkart and deluvery guy both ??

Very bad behaviour and not importance of value of time

I have got a call from your corrier boy and asking your corrier boy I coming 1 to 2 hours but not coming in my place in Evening that your corrier boy type massage today not coming but your parcel is tomorrow coming but that time is my parcel is not reached at Lalkuan Lucknow Uttar Pradesh but... Still i have not received my parcel. Pl do action on your corrier boy not importance My value of times.

Wrong size product delivered

I have ordered foldable reading glasses +3 size by invoce No. 1080 .
It's delivered me on 22.12.2024 . When I check it is below my power . So kindly either send a perfect power +3 or pick up back and refund my money.
Thanks n regards
Deep Sharma
Agra

Order is missing.

I am writing to raise a serious concern regarding my recent shipment with Tracking ID: FMPP2753301809.

The delivery agent associated with this order misled me by claiming to deliver the product but failed to provide it. Late at night, when I was away from my office, the delivery agent contacted me and requested the OTP for the delivery. Trusting your service, I provided the OTP, only to discover later that I have not received the product.

I have always trusted Ekart Logistics for its reliability, but this incident has severely impacted my confidence in your services. Such unethical behavior from your staff is unacceptable, and I urge you to investigate this matter thoroughly.

Please address this issue on priority, provide clarity on the situation, and let me know how you intend to resolve it. Additionally, I would like either the immediate delivery of my product or a full refund.

Missing product & delivery boy using a bed words

Mne ek product oder kra tha ekart se aaya. H vo packaging open thi & product ka ek part missing tha then delivery boy argu kre ja rha tha & also used bad words & warning bhi deke gya h delivery boy...waste ekart logistics h delivery boy ko bhi baat krne ke tameez ni h very bad experience to ekart logistics & castomer care no. Bhi ni h enka logo ka bewakoof hi bna rhy h very bad service ekart

Different order came

I order a suit but when I opened the parcel saree was there. My order id was F3166S please try to solve it

received COD order of a product i did not order.

The order was delivered by e-kart, so they should have some information about where this order is coming from. The box did not mention a bill or further details except the address.

I did not order but received a cod order

Refund the order

Very Bad Delivery Service

My Order Reached at Courier partner Location On 14 Dec But After 4 Days It's Not Delivered By Delivery Boy. Till Status Showing Out For Delivery

Courier person was very rude

Today my order was suppose to be delivered,he called in morning and I conveyed my address. Again he called just now and was asking my address. I replied politely but he started shouting how many times should I call to ask address. I was asking him to talk calm but he was so rude. This happened today(13/12/2024) in chrompet, chennai

WRong parcel received

I recive wrong product and I want refund of it .
plsss contact to me

Complent

Ekart Vale chor hain parsal ko change kar k bhej dete hain dusra parsal

Money Fraud

I returned an item and the delivery boy from Ekart took the item from us but did not go and deposit the item with Flipkart due to which they are not returning my money

Regarding the delivery issue of the product

I ordered a product to Flipkart on 2 days express delivery on December 1st and it should be delivered on yesterday and because I have the flight ticket to go out of India Today.
But still the product didn't deliver to me....and it's showing delivery date 6 December.
Please deliver this as soon as possible
Ekart Logistics - FMPP2728995485 training id

Veri bad experience

The delivery boy have no sense how to talk. He talk like he is boss. He delivers the product on their mood. If he don't want to deliver, he never deliver. Even he challenged you that I'll not deliver to you. Do whatever you want to do. This type of attitude of a delivery boy is never accepted. Very much disappointed. Worst service, misbehave with customer. If I know the delivery boy, I'll definitely take action on him. Ekart courier is bad courier.

Payment is done but not delivered my product

Delivery partner Pressurise me to deliver the parcel in my absence in any where and he force me to give the code and i was bussy with my work and told that please delivery the parcel in a shop nearest my home but he didn't delivery there.

Delivery boys attitude was not good

Delivery boys attitude and behave not good.they shouting and using bad words etc

Delivery boys attitude was not good

Dilevery boy is not delivered my parsel at my address and he sey to you came to pick your parsal my location
My trecking id SIRC6910085787

I received wrong product

I had ordered DJI mini drone and today I got received wrong product. I am trying to connect with them but it is not going to happen

Product badal gaya

Plastic foldabel shoes rak mangvaya tha dilivery boy ne order cancel kar diya aur dusra product dekar pura paisa le gaya

WORST AND BAD SERVICES

ECART LOGISTICS VERY BAD SERVICE DELIVERY MAN ARE NOT RESPOND , MY DELIVERY ITEM TILL NOT RECD... GET ME REFUND ASAP. I THINK MY PRODUCT ARE YOUR DELIVERY STAFF KEEPING AND DIFF. ITEM DELIVERED OTHER PERSON PLS GET ME MY REFUND ASAP

Very bad behaviour of manager towards me. It was unbelievable

I am from karimganj, Assam 788710
The manager of your department is very rude and misbehave with the customer. It was unbelievable from Ekart logistic. Worst service for ever. The manager must be removed from his post.
They don't even know how to talk with an customer and running an logistics?
Unbelievable service by them

missing packge

two day before i get call for my order, which i placed from myntra. , they gave the otp for my two order but delivery agent just gave me only one product, when i ask me about my second product then he told me that i don't have the 2nd product. But when i check my 2nd order status then its marked as delivered. How is it possible, i thought is ekart delivery agent fault. I want explanation

Fake order recieve

I received parcel by e kart but on bill does not any shipping address and company name where I purchase.payment 1674 rupees done to e kart by phone pay. And product is fake.they know that this product is fake distribution cetre of nashik sidco why your company chitted people me

Fake product received

How can I return my order

Irresponsible delivery service

Delivery agent at Anchal, kollam dist.
I had an order and supposed to be delivered on 6th Nov. Delivery agent called and I happened tobe out of station. So i requested to deliver afternoon or next day or I will collect from their office. He said share to OTP from ekart and i shared. The bloody agent have initiated order cancellation from his side and OTP was for that. What a stupid attitude that if i am unavailable to collect the parcel in the very moment they calls, then order is cancelled
Such stupid attitude is extremely unprofessional

Delivery Boy Not Delivery my courier

Dear Team kindly check my order no is SRSC7157736242 Delivery person not Delivered my courier and Return to this courier ekart hub and wrong reason mention customer not answering the call plz Check and action I am almost 2 or 3 call but she is not answering my call very bad service provide plz my order Don't cancel and Dispatch my address as soon as possible

I ordered new dress for 2

I ordered new dress for 2 pair combo-4XL for 699 rupees per instead of it I get a very poor quality of saree so please replace my order or refund my money back as soon as possible.

Ekart Degana fraudly CHARGED RS981 for exchange of phone......

Manager of EKART DEGANA stated rupess 2600 for exchange of phone but in invoice i found it 3600
Charged Rs981 without any reason
Just the fraud he had done......

Still my product is not

Still my product is not delivered the parcel has reached 2 days ago to bangalore but you guys are changing the parcel in bangalore itself only 5 time.

I know because of sale ekart has hired less delivery boy so delivering in happenings late

Parcel not received, delivery executive not picking call

They said they'll deliver me on 28th Oct, one week has passed,neither the deliver executive is picking call, nor I have received the parcel yet. Always saying that parcel has reached your city it will be delivered today ( this thing has been said 5 times) . Now when I am calling them ,they're asking me for mobile.no and pin (the PIN which is to be entered as per given in message) but saying it is not working. What to do???

unordered delivery

i didnt order anything but i got a call saying delivery and then asked me for cancellation otp ..... what is this i dont understand

Fake

Hi all,
These are fake all people stating they are from Ekart but I have visited their hub and they mentioned this a fake website and the number these fake people have updated on this fake website is trying toh wipe customer's bank account, they will ask you to activate the order and will ask you to pay 5rs, please don't call any number because there is no direct number to call Ekart as per the update from Ekart hub manager, please don't feed these scamsters

My order has been rejected

My order has been rejected that I have ordered a shoes that from aspire collection but they said the order has been dispatched to [EKART] that I have track my order but the date has been maximum 10 days to deliver my product,that today I have seen that my product has been rejected

Delivery not received every day getting msg reschedule msg

I have ordered one product from amazehive site.this product delivery schedule with ekart.from 20 Oct getting alert for delivery but not received. I tracked that order from ekart site earlier it was showing not delivered due operational issues. After again tracking this now it's showing undelivered due to customer doesn't response.I don't what problem of these guys.
Such pathetic service.this my second incident happened with ekart.
One more happened with me in last year I have ordered glare from Myntra and returned that glare but they haven't marked as return.myntra people also confirm that it is not received.

i oredered one protuct but he

i oredered one protuct but he gives an the another product thats not worth of the money

Not getting delivery on time

To the worst delivery partner with Flipkart. Delivery agent number is switched off and Flipkart doesn't have any of their details or tracking. Worst experience with ekart and flipkart

Trying to connect with ekart

Trying to connect with ekart but ur mobile no.is switched off.

Parcel not deliverd

my parcel not delivered yet ..why and the delivery agent did not pick up my calls.

Worst service by ekart and

Worst service by ekart and flipkart

Flipkart is showing your shipment is out of delivery from 25th, today is 28th and I haven’t received my parcel on till date. Also not able to track my parcel.

Pethetic service

Since 3 days my courier is out for delivery. And the worst thing is the delivery boy is not picking up my call from last 3 days.

I don’t know why Flipkart is entertaining this kind of pethetic courier partner…

NOT Dilevery my product

Why Not delivered my product you are didn't contact or didn't delivered my product without contacting me why you dilivery boy said didn't respond i have didn't receive any call or message by your dilivery boy so just fault of your

courier partner issue

24/10/2024

i was orderd a product from flipkart on 19/10/24
delivery date 22 tuesday , didn’t get till today 24 thursday
courier person didn’t take my call , sometime he was on another call , sometime he was reject my call after sometime a message recived from EKART Order Rejected: MOTUL 4T Plus with tracking ID FMPC4 1 8 2 0 0 5 4 6 1 was not accepted during delivery by Ekart. For reattempt

I receive a wrong product

I recive wrong product and I want refund of it

Worst of the worst delivery service.

I have not received my product. But the status shows that it has been delivered. There is no complaint no of the ekart logistics. What to do now??? My tracking number is FFMP2624152484

Pathetic service

I have ordered Electric iron box and they assured delivery by 22nd but while ordering I did select it as 21st October and product was out for delivery. The delivery boy called me by evening twice and it was a spam number. I didn't receive the call and then tried calling the same number present on the app. There was no response from delivery agent. And then he has marked it as unsuccessful delivery within just 7 mins. But he didn't answer the calls. On the app it shows that parcel will reach me by 11 pn today. It is a prepaid order and such a careless behaviour by Flipkart and also ekart. I have contacted Flipkart and ekart say for 100 times today. But they don't bother about it. And also any how I was able to get in touch with that delivery boy he assured me that parcel will reach me today but then after calling for xxx times no answer. Very unprofessional behaviour!
Won't use Flipkart henceforth.

Damaged item returning

Delivery boy is not updated after pickup item he had repite the meny time and he was not expelen the exact problem

Product delivery delayed

Product is just being sent to random hubs, the product was in the nearest hub today morning and now it is sent somewhere else.
From 6 hours it hasnt been updated nor tried to be delivered. Always face problems while getting deliveries from ekart

Worst ever courier service

There's a replacement pick up that has been rescheduling from past one week!! No response from the agent snd flipkart shouldn't deliver its products through this inefficient ekart!!

Ekart pick up boy not coming for parcel pick up

Mere paas 14/10/2024 se pickup boy nhi aa rha. Mere 4 parcel pending handover me rkhe hai

Material not delivered

i ordered some material and the delivery date is 16/10/2024 but not delivered and the delivery is rescheduled but it reached to nearest hub 2 days back daily I'm getting sms out for delivery and not delivered today please make it deliver fast its urgent.

Return order

Product customer ko pasand nahi hai wrong colour, wrong item, inside send, dull fabric texture

Parcel stolen by delivery agent

My parcel number : FMPP2635360299 was not delivered. The delivery agent called me to get OTP but did not deliver the package.
Is there any action on such people who by nature are scammers and are part of your organisation? Will no action be taken against them?

Fake Delevery Status

Didn't even Delevery my item but they changed the status as delivered on 18th Sep, today 15th sep i have raised so many complaints but no use no solution given to me till now

Parcel yet not recieved

My parcel No FMPP2614093326 is roaming at bengalore from ganganagar hub to motherhub but not delivered yet and No call has been recieved from ekart.It is a worse service provider. Please done it hurry

this shipment is delay

My order FMPP2596440911 very long delay. Third class services.

Cancelled without information

Why cancelled without any information... eKart is making lots of loss to Flipkart
Order no. Of Flipkart -FMPP2612100605

Any body alive there ?

DELIVERY DELAYED

EPSP2467063909 i ordered a braslate it reached to nearest hub 2 days back daily I'm getting sms out for delivery and not delivered today we will deliver it in next day please make it deliver fast its urgently

Worst Delivery service

Order was showing out for delivery on 6th and today it is 9th still I did not received the order went to hub they are not at all responsive and the delivery agent picked the call and told will deliver today from last 3 days

Parcel not receive yet

Flipkart gives me 2 dates but not delivered my products it's so frustrating
FMPP2596871909
Very disappointed with ekart services

worst courier service

since 4 days they are rescheduling delivery. yet not received my courier

Not Better Service

The courier Boy response to bed and he is not come on given address. And saying to come me our location, and body language to bad. And told me he will not deliver courier. That result since 2 days they are rescheduling delivery. yet not received my courier. And not pic the call