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ElasticRun Customer Care No.

Updated on Monday, 10 July 2023 - 4:41pm
All India Number(s): 
  • 020-2740 2430 (Contact Support)
Website: 
Official Website

Email

  • contactus [at] elastic [dot] run (Contact Support)

Offices

Location Address
Pune (Headquarters) 2nd floor, Wonder Cars Arena Building,
Sr. No. 165, Near Kokane Chowk,
Pimple Saudagar, Pune Maharashtra- 411027
Bengaluru 2gether @HSR No. 11/A-12, 14th Main Road,
4th Cross Road, Sector 5, 1st Sector,
HSR layout, Bengaluru, Karnataka 560102

Social Sites

Comments

Wed, 11/09/2024 - 12:29pm — Anonymous (not verified)

Delivery agent sending abuse

Delivery agent sending abuse voice message in WhatsApp when I am unable to pick his call. This is only reason I'm not ordering anything from meesho

Wed, 14/08/2024 - 8:39pm — Anonymous (not verified)

Worst delivery partner.

Worst delivery partner.

Tue, 06/08/2024 - 3:46pm — Anonymous (not verified)

Worst Delivery agency

Lack of Communication: The delivery agents have consistently failed to answer phone calls or respond to messages. Effective communication is crucial for ensuring timely and accurate deliveries, and this lack of responsiveness has caused significant inconvenience.

Automatic Parcel Rejection: On several occasions, parcels have been automatically rejected without any prior notification or attempt to contact the recipient. This practice is unacceptable as it disrupts the delivery process and delays the receipt of important items.

Delayed Deliveries: There have been multiple instances of delayed deliveries, often without any explanation or update on the status of the shipment. Timely delivery is essential for maintaining customer satisfaction and trust.

Unprofessional Behavior: Some delivery agents have exhibited unprofessional behavior, including rude interactions and a lack of willingness to assist with delivery issues. This negatively impacts the overall customer experience.

Improper Handling of Parcels: Parcels have arrived damaged or in poor condition due to improper handling by the delivery agents. Ensuring the safe and secure transportation of goods is a basic expectation that has not been met.

Failure to Follow Instructions: Specific delivery instructions provided at the time of purchase have frequently been ignored. This includes leaving parcels in designated safe places or adhering to preferred delivery times.

Mon, 09/09/2024 - 2:25pm — Govind singh (not verified)

Service very very bad

Service very very bad

Tue, 30/07/2024 - 2:35pm — Komal varshney (not verified)

M00491703045 WHERE IS MY

M00491703045 WHERE IS MY COURUER , and why delay very bad service

Fri, 12/04/2024 - 7:39am — Anonymous (not verified)

Delivery issue

Delivery man was not ready to deliver my product on door step and he was only 5-10m distance from my place and he was very rude and when i told him to deliver at my doorstep he refused and said he cancelled the delivery and now package is returned to supplier.

Thu, 21/12/2023 - 2:02pm — Adhira (not verified)

Haven't recieved my order yet

I have order from meesho on 12th of December but haven't received the order yet the delivery guy called me to deliver the item on 17 th but I wasn't available at that time and now he is said he has given my item to the supplier. Could you please revert back as soon as possible and deliver my product by today itself.

Fri, 02/06/2023 - 9:51am — Honey (not verified)

How can the delivery boy return my order to supplier

I have ordered a product on 24/may/23 It supposed to be delivered on 1st june but i got call from the delivery boy on 29th may but i was unable to answer the call right after 10 min i called back him he lifted the call and said he will come but not trying to deliver the order from 3 days and he returned the order to the supplier I hate this type of behaviour of the delivery boy and the elastic run

Fri, 02/06/2023 - 9:50am — Honey (not verified)

How can the delivery boy return my order to supplier

I have ordered a product on 24/may/23 It supposed to be delivered on 1st june but i got call from the delivery boy on 29th may but i was unable to answer the call right after 10 min i called back him he lifted the call and said he will come but not trying to deliver the order from 3 days and he returned the order to the supplier I hate this type of behaviour of the delivery boy and the elastic run

Wed, 10/05/2023 - 12:45pm — Anonymous (not verified)

I applied for replacement of

I applied for replacement of my order from meesho app. My product was shipped on 17th April,2023 but till now (10/05/23) i cannot recive my product.

Tue, 25/04/2023 - 10:52pm — Munde (not verified)

I ordered from meesho,it has

I ordered from meesho,it has been shipped, it is showing in Thane since 10 days, when will my parcel arrive?

Mon, 24/04/2023 - 11:06pm — JANHVI BAGHEL (not verified)

I ordered from meesho in 17

I ordered from meesho in 17 April and they hand over to courier at 18th april ...
Parcel was transit from Thane on 20 April and almost 4 days passed they stilled in Thane ?? I want my parcel fast I have to go out of state please give me atleast expected date...

Mon, 20/03/2023 - 12:52pm — Huma Ali (not verified)

Regarding DELIVERY issue

Hi ElasticRun team,
This is Huma one of a customer of elasticrun.
I have ordered some product through Meesho which would have to be delivered by elasticRun but seems the agent has delivered it to wrong address.
My product starus is showing as delivered although I haven't received the product yet. Kindly take action asap.

Thu, 15/06/2023 - 11:15pm — Rajalakshmi (not verified)

Product not delivered

Arriving Today: Hi Rajalakshmi, your Womens cotton with AWB: ER035374223 is out for delivery! Use Delivery Code to receive package.

Product not delivered.the delivery person used abusive statement

Fri, 11/08/2023 - 7:01pm — Vinay sahu (not verified)

Sir mera saman Mujhe deliverd

Sir mera saman Mujhe deliverd nhi karaya gaya delivery boy n rakh liya plZ Sir help kRiye delivery boy n mera number block m laga diya plZ Sir help