• In case of any complaint or query pertaining to any Transaction/s, the tag member may contact either by calling on customer care at 18001031222
• If your FASTag lost/Stolen Or complaint is regarding of any incorrect amount debit, call at Equitas Small Finance Bank Fastag Call Centre number to register your complaint and also can register your complaint at Equitas Small Finance Bank Branch.

NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza. You can simply dial 1033 from Mobile/Landline for the following issues:

• Toll Plaza not accepting FASTag
• Toll Plaza not able to read FASTag
• Toll Plaza not supporting monthly pass
• Other Toll Plaza level complaints

In case of harassment/misconduct/discourteous/rude behavior of toll collection staff :

• Your complaint is to be lodged with respective project directors at the Toll Plaza. Email at etc [dot] nodal [at] ihmcl [dot] com or call on toll free number 1033.