Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia@support.facebook.com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Fri, 02/08/2024 - 3:52pm — बप्पा नाथ (not verified)

Recover my Account

Dear Facebook sir/mam
I have a problem my fb account is hacked
he changed my mobile number,
and email id
I can't access my account I want my recover account please help me sir

Sat, 02/11/2024 - 10:56am — Suhail (not verified)

Meri id kisi or ka number nhi hat rha

Please sir helpme mere account me se number add he par vo hat nhi rahe kuch karo

Mon, 26/08/2024 - 6:40pm — Gaurav Jaat (not verified)

Recover my account

My account has been hacked please help me my account recover

Fri, 23/08/2024 - 8:10am — JEFF (not verified)

I've never worked with a more reliable recovery agent than Angelina. After hearing great reviews, I messaged META's talented hacker Angelina on Instagram @ ANGELINA_CHRISTOPHER1738. She promised to retrieve my account, and within 24 hours, that happened. I advise you to get in touch with her if you require immediate and effective help recovering access to your account. She can be reached also on EMAIL via; AngelinaChristopher1738@gmail.com.

Wed, 31/07/2024 - 9:02am — Tejvinder singh (not verified)

For marketplace problem

There is no marketplace on my Facebook account, I have tried a lot, I have reported this problem many times, but in response, I have once again requested that I need a marketplace, please.

Mon, 29/07/2024 - 10:21am — Kamil Shaikh (not verified)

HACKED I'D NAME: parvej

HACKED I'D NAME: parvej baba
HACKED ID MOBILE NUMBER: 886654XXXX
Dear sir/mam my FACEBOOK id was hacked few months ago. l was little bit busy thats my I didn't contact with FACEBOOK now I have to RECOVER my id so please you can help me out I have my photos to on my account which is hacked. So eff you can help me out please.

Wed, 18/12/2024 - 4:54pm — Rehmat guraya singh (not verified)

The I'd was hacked by someone

The I'd was hacked by someone plz recover my account

Sun, 25/08/2024 - 8:40pm — Aman roy (not verified)

I have forgotten my id

I have forgotten my id password and my SIM has fallen due to which I am not able to change the password. Please help.

Sun, 28/07/2024 - 3:18pm — Jeet kumar (not verified)

My cover photo has been put

My cover photo has been put by a boy named Jeet Pandey whom I do not know. I want my photo deleted from his Facebook account. Please help me.

Fri, 26/07/2024 - 12:38pm — Sanchay Das( আবির দ্য বয়) (not verified)

Reels video upload nehi ho raha hai

Sir maera real name Sanchay Das, or mera facebook mai name hai আবির দ্য বয়/abirtheboy. Mera facebook bahot dis se reels video upload nehi ho raha hai. Bahot din se yea problem ho rha hai. Jis karon ke liye mai video upload nehi kar pata hu. So please kindly my problem solved you. Please si.... thank you facebook team.

Wed, 24/07/2024 - 11:50am — Raja Ansari (not verified)

My ol disable

Please return my ol facebook account please

Thu, 19/09/2024 - 11:43pm — Farhan (not verified)

Eneble my account

Sir my personal facebook account is disabled sir my account eneble

Thu, 19/09/2024 - 11:35pm — Farhan (not verified)

My account disabled

Sir mera account disabled kar diya gaya hai jabki mane ase kuchh bhi galat nhi post kiya hai mera account eneble karne ki kripya kre

Thu, 08/08/2024 - 12:32am — Uday yadav (not verified)

Blocked account

My account blocked so plzz sir unblock this account is uday yadav

Tue, 16/07/2024 - 7:29pm — Faizan Abbasi (not verified)

Dear sir or miss I cannot

Dear sir or miss I cannot access My Facebook account when I open it enter phone number and password, than show you r usually not use this phone, use this phone for a while to access your account. This is about 4 to 5 month same issue please fix it

Thu, 11/07/2024 - 3:19am — Noah Cruise (not verified)

Facebook users are expressing

Facebook users are expressing frustration over extended account outages following a glitch, with some turning to a cyber security consultant named Chloe Williams for help. Williams, known for assisting others in regaining access to their accounts, has been recommended by individuals facing similar issues on Twitter. Despite initial doubts, users who contacted Williams via email (chloe.consultant1@gmail.com) or Instagram (Chloe_consultant) reported successful account recoveries, praising her as a legitimate and effective professional in the field.

Mon, 08/07/2024 - 7:15pm — Harshit Soni (not verified)

My account should be unlocke without any number gmail and identi

Hello Dear Facebook Team Sir My Facebook Account Has Been Locked I want to unlock my account but I am
getting Confirm Your Identity or Get A Code By Email option please give me Another Option so that i can unlock my account Thank you

Full Name : Harshit Soni
Gmail : rameshbab701@gmail.com
Number :XXXXXX6345
Country : India( Fatehabad )

Mon, 22/07/2024 - 11:40pm — lalit roy (not verified)

unlock account

Hello dear Facebook team
My Facebook account has been locked and i get the option of get a code by email but unfortunately I can't access email due to some reason so I want to change my email address otherwise give me other option

Add email - lk877177@gmail.com

Thu, 29/08/2024 - 8:26pm — Priya (not verified)

Hello dear Facebook team My

Mon, 15/07/2024 - 7:58pm — RamAnonymous (not verified)

Dear Facebook Team, My

Dear Facebook Team, My Facebook account has been locked and not getting unlock because its showing Get a Code on your phone problem. This account is very important for me. So, i request to Facebook give me a other option like get a code on my phone or get a code on my email option to recover my account. Please help me to unlock my Facebook account.
Thanks Facebook team.
Account name = ramprakash golakoti
Email = ramprakashgolakoti@gmail.com

Account locked Date = 05-02-2024
Old Number / Email:ramprakashgolakoti@gmail.com
New Number / Email:grp2k5@gmail.com
Server = India
Request = Please change my option and help me to unlock my account
Problem otp is not coming

Fri, 28/06/2024 - 5:34pm — Gumnaam Rana (not verified)

I'm getting audio in the video playing

Since last 5 months I'm not getting voice in the playing videos

Tue, 25/06/2024 - 3:03pm — Anonymous (not verified)

Unblock my account

My facebook account was hacked by some one and changed the phone number or email address on the account.

Mon, 29/07/2024 - 3:58pm — Ali Mirza (not verified)

Login

facebook team my facebook account is disabled due to some error my facebook account is not opening please recover my facebook account i am very worried i didn't know facebook policy now i will not do such mistake Gonna give me a chance thanks alimirza8077@gmail.com

Wed, 10/07/2024 - 12:04pm — Anonymous (not verified)

Account hacked

My account also hacked and my profile pic email number everything changed ... Help me to login my account

Sun, 16/06/2024 - 12:09pm — ABDUL HAMID (not verified)

Recover Fb Account

Dear Sir/ Mam My Name is Abdul Hamid
And I have a Facebook ID namely Abdul Hamid And my ID no. Was 839986xxxx
And Mail ID is hamidskmamuni@gmail.com
I think my account is hack by another person I don't know about properly
Please help me to recover my Fb Account its very important for me
I will be great full for this thank you

Sun, 16/06/2024 - 9:03am — Anonymous (not verified)

My account is restricted

Dear Facebook team,

I have been using my ID ( Upadhyay.rahul519@gmail.com ) for about 15 years. But I don't know why my ID has been restricted to 180 days. some pictures of which I am sharing with your email address. Please my Facebook account from unrestriction.
I am facing a lot of problems.
Please sir

I request you sir . Pls solve my problem as soon as possible .

Please sir.

Thu, 13/06/2024 - 12:20pm — Ramchandra sahani (not verified)

Hacked my My account

My facebook account was hacked by some one and changed the phone number or email address on the account.
I have submitted my ID having proof of my name and photo but still my account is not unblocked. Kindly consider my request

Wed, 24/07/2024 - 11:02am — Debasis Deba (not verified)

My account hacked

Sir i am don't know who hacked my account please sir help me how i am found my account

Fri, 09/08/2024 - 11:03am — Sujal patni (not verified)

Pls help me My Facebook

Pls help me
My Facebook account is hacked and my private photos and video

Sat, 08/06/2024 - 11:17am — Bharat Bhushan Bansal (not verified)

My account is locked

My facebook account is locked till 31may 2024, I used many ways to unlock it but I failed, I also provide adhaar card detail to confirm and try many times but my account is closed till now plz solve my problem and unlock it
Thanks
Account Name- b.b.bansal
D.o.b- 17-07-1989

Fri, 07/06/2024 - 4:16pm — Rajendra Ghorpade (Atharv Pub.) (not verified)

posts sharing issue

My Facebook posts removed form page why ?
Please see my posts. These are not breaking community rules...
i want to promote my page but facing so may issues...
pls solve my quarries

Sun, 02/06/2024 - 4:29pm — amar dhakad (not verified)

my group is close

I have to complain about my Facebook group whose name is 'meraa ghar'. No kind of violence or community standard has been seen in my group, but still my group has been banned from your side. Please open it as soon as possible.

Thu, 30/05/2024 - 11:15am — Arman khan (not verified)

Send code via sms not showing

Send code via sms number not showing my account number and Gmail find your account not find my account plzz solved my problem

Thu, 18/07/2024 - 12:27pm — Anonymous (not verified)

WhatsApp verification code not showing

Dear sir ma'am please send your number WhatsApp verification code for Facebook login

Tue, 28/05/2024 - 11:27am — Karan Singh (not verified)

My account is hacked

My account has been hacked by someone,so please take action about my account.Hacker has changed my gmail and it's password and disabled the account changed the Gmail and I didn't share any OTP or clicked on any link ...
Pls help there are my personal information and chats on that account

Profile:Karan Singh

DOB: July 15 2004

Sun, 01/09/2024 - 11:58pm — Akshay sangwan (not verified)

Hack my account by someone

Dear sir/mam
Dear sir/mam mera fb account kisi n hack kr liya hai .m job krta tha eisliye mujhe kafi time baad pta chala,

Usne mera password, email or mobile no. Change kr diya hai.
Us I'd m meri chat or photo hai .
Us I'd m abhi b meray photos hai jo mne post kiye hue h . Mera purana phone b kahraab ho chuka h . Meri insta I'd abhi b us I'd m show ho rhi h.

Plz help me to recover my old hacked account.

Tue, 04/06/2024 - 2:28pm — Anonymous (not verified)

Did it got recovered? I have

Did it got recovered? I have the same issue, how to solve it?

Sat, 25/05/2024 - 4:01pm — Abhay chandra saundiyal (not verified)

Fb band krni he

Sir kisi meri id heck kr di or gandi gandi video bej raha he

Sat, 25/05/2024 - 9:07am — Tiger (not verified)

My account is hack

Thu, 23/05/2024 - 5:42pm — Jamshed alam (not verified)

hacked

dear facebook,
Has he hacked my Facebook ID? Name, mobile number and email id. The cow of the clouds please help me.
my facebook id - Jamshed.alam1992
Mobile no. XXXXXX8858
Email ID jamshed.medhaj@gmail.com

Sat, 19/10/2024 - 6:08pm — SOMIR UDDIN (not verified)

Hacked

My Facebook account is hacked=

Wed, 22/05/2024 - 3:09pm — Balamurugan (not verified)

i forgot my fb password so, please retrive my fb account

Hi sir/mam,
Recently i am forgot my facebook password and i have my old password are fb so please retrive my fb account . my Account name: Darksun and my
my email address are ms.balamurugan2633@gmail.com

Mon, 29/04/2024 - 10:29pm — Ravindra Pawar (not verified)

Account hacked

Myself Ravindra Pawar my Facebook account has been hacked since one month from 25 March 2024 and hacker uploading unwanted things which are about the against the fb community standards so I want to permanently delete the account as early as possible

Sat, 20/04/2024 - 12:15pm — Anonymous (not verified)

Lovely amar

Someone hacked my Facebook account

Pls. Recover my account.

Thu, 11/04/2024 - 10:38pm — Sheila (not verified)

My account is hacked

Dear Sirs,

My Facebook account 'Sheila Kapoor' was hacked on April 8, 2024. The person, who is located in Nigeria, has changed my mail id and phone number to his. So I cannot even access my account to change the mail id or password. When I try to access the FB account and click on 'forgot password' I get a reply that the code will be sent to his mail id, which is shaua@landmeel.nl.

I also created another FB account with the same name and credentials as the older one. I have been trying to delete this account to avoid confusion, but have had no success so far.

I seek your help in guiding me how to recover my older account without a mail id or phone number as the Nigerian has changed them to his.

Meanwhile my contacts are receiving spam requests, allegedly from me.

Thanking you,

Sheila Kapoor

Sat, 06/04/2024 - 5:05pm — Rohan (not verified)

hacked and unable to unlocked account

Fri, 17/05/2024 - 2:05pm — Sùpèrsøn tharu (not verified)

Hacked

Mera doxt ka Facebook id hacke hogaya yesterday 8.30 am KO huoothah email id vi change kardiya he hacker ne

Wed, 29/05/2024 - 9:33pm — Suchismita sarangi (not verified)

My account account is not open

Please contact me

Wed, 01/05/2024 - 12:25pm — Mubashir hassan (not verified)

My account was hacked and unblock my account

Dear:- Sir/mam please mera account recover karwa do mera account hack ho gya hai kuchh samajh nhi aa raha hai mai login bhi karke dekh liya! Please mera account recover kardo

Sat, 30/03/2024 - 2:22pm — Gurdeep (not verified)

please unlocked my Facebook

please unlocked my Facebook account

Mon, 03/06/2024 - 5:29pm — Samir patni (not verified)

Mere Bhai bahan ne mere

Mere Bhai bahan ne mere account open kiya tha lock ho gaya please Facebook Mera account unblock kar do

Tue, 14/05/2024 - 12:21pm — Yash Patel (not verified)

My account has been locked

Please my account unlock mam/sir please

Sun, 25/08/2024 - 3:27pm — Ainaj sk (not verified)

My account locked please recovery My account sir

Sir please Mera account recover karwa do

Fri, 22/03/2024 - 7:46am — Chandan kumar (not verified)

My account is hacked

Dear:- Sir/mam please mera account recover karwa do mera account hack ho gya hai kuchh samajh nhi aa raha hai mai login bhi karke dekh liya! Please mera account recover kardo !!!

Sat, 11/05/2024 - 8:10pm — Haresh vaghela (not verified)

Id hack

Dear:- Sir/mam please mera account recover karwa do mera account hack ho gya hai kuchh samajh nhi aa raha hai mai login bhi karke dekh liya! Please mera account recover kardo !!!

Fri, 13/12/2024 - 9:14pm — Bickey Pandit (not verified)

I have limited access to the side for security reasons please so

I have limited access to the side for security reasons please solve this problem
Facebook team
Profile link:https://www.facebook.com/bickey.pandit.1?mibextid=ZbWKwL
Email id._bickeypandit450@gmail.com

Wed, 22/05/2024 - 12:53pm — Sonali Kumari (not verified)

Someone use my photo or video without my permission

Kisi ne mere photo or video Bina mere permission ke fake account per upload kar diye ..

Sat, 06/04/2024 - 8:48am — Abhishek yadav (not verified)

Recovery

My account is hacked

Wed, 15/05/2024 - 1:32am — Yasir kiani (not verified)

disable account

Appeal Reference Number :

FB-8M09L90C

Dear facebook team:

Account disabled

We disabled your account

Too much activity on your account doesn't follow our Community Standards.

As it's been more than 180 days since we suspended your account, you can no longer request a review of this decision.

To learn more about the reasons we disable accounts visit the Community Standards.

Your account has been disabled. If you have any questions or concerns, you can visit our FAQ page here.

please solve this issues and open my personal facebook account

Name : Yasir kiani

yasirkiani358@gmail.com

Sun, 28/04/2024 - 4:07pm — Mpho (not verified)

My account

I cannot lock in to my old account.

Sat, 16/03/2024 - 12:34pm — Mohammed irshad (not verified)

Fb id not login

Dear sir mera mobile change ho gaya h ab main apni facebook id login nahi kar pa raha hun

Thu, 14/03/2024 - 11:07am — Avtar Singh (not verified)

Hacked Account

Respected sir
I am Avtar singh from dhilwan (barnala)Punjab. My page date 25-12-2023 hacked my mobile number 9517XXXX41.please help me.Thanks

Sun, 12/05/2024 - 7:47pm — Raja Bosumatary (not verified)

My account is hacked

Thu, 14/03/2024 - 3:59am — PEDRO (not verified)

I nearly passed out since I

I nearly passed out since I had had my Instagram account for four years when it was hijacked and the thief altered the email and phone number associated with it. Fortunately, I found Marie_Consultancy on Instagram, a recovery agent, through a friend, and she helped me restore my account in less than two hours. I am ecstatic. You can get in touch with her at Marieconsultancyoz@gmail.com or on Instagram at Marie_consultancy if you need help. I can assure you that she is a legitimate and trustworthy person.

Wed, 13/03/2024 - 11:07am — Sweta Pandey (not verified)

Hacked my account

My account was compromised on 12march 7:33 2024and someone has changed my password, email, phone number and add a new mail id and phone number. Now i am unable to retrieve my account.

Tue, 25/06/2024 - 11:00pm — Gopal vashinde (not verified)

My account hack

Mera account hack Kiya he kisi ne me recover nhi kar pa rha hu mam please help me

Wed, 06/03/2024 - 4:52pm — MayadeviSathishkumar (not verified)

REQUEST FOR ID RECOVER

Dear Sir,
My Name is Mayadevi Sathishkumar.
I am from Tamilnadu, India.
I have a Facebook page named Maya Sathish. My Facebook page was down for a few hours yesterday night (05.03.24) due to a technical glitch with face Book.
last night when I opened my face book page it showed ok button only. when I clicked it, automatically logout from my face book.
the problem is my face book is very old. the email id (mayaasathish@yahoo.co.in) i was using that time is currently not valued. my mobile number also changed. Moreover I forgot my mobile number (old) also.
my Facebook page very important to me. Please recover my page.
I am ready to give my ID proof if anything is required to get my Facebook page.
WHAT SHOULD I DO TO GET MY FACEBOOK PAGE BACK?
ID CREATED 26/11/2010

Thanking You
Mayadevi SathishKumar

Mon, 04/03/2024 - 11:42am — Jan Gh Ir (not verified)

Request to verify my account my account can't open in my phone

My account can't open in my phone
Two factors authentication cant work and not enabled in my phone please verify it

Sun, 03/03/2024 - 11:06am — Parshant Bhadana (not verified)

Account hacked my account

Please help me sir ma bhoot tenson ma hu mera Facebook account hack ho gaya hai meri madat kro I'm youtuber mera acount rate is 60,000 se 70,000 tak hai my contact 87xxxxxx64 please help me

Sat, 02/03/2024 - 5:22pm — samad mirza (not verified)

halp plz

my facebook account hack plz help me my account recovery plz help

Mon, 02/09/2024 - 4:42pm — Shashi kumar janagam (not verified)

My account was disabled

Hlo Facebook team
I'm the actual user of this account your security system by misteke disabled my persanol fecebook account for violating community standards but i promise not to bring up any such misteke in the future. I will provide whatever identity proof is require to reopen my account. I hope you will look forward to my appeal and response as soon as possible.

Thank you

Mon, 26/02/2024 - 12:50pm — aparesh mukhopadhyay (not verified)

FB acoount is hacked and not able to reset login ID and PW

My name is Aparesh Mukhopadhyay a have two FB account in my name attached to my mobile number. Recently someone has hacked one of my account and changed the profile photo, mobile number and email ID. I am not able to login in that account. Moreover hacker is posting obnoxious videos. Please help me deleting / disabling my hacked account

Sun, 25/02/2024 - 2:36pm — Bk Akash (not verified)

my account please tik kar do

Wed, 13/03/2024 - 4:41pm — Ram ji lal sisodiya (not verified)

My account is hacked

Mera account hack ho chuka hai na hi number show kar raha hai aur na hi Mel ID aur use ID per gandi gandi post dal raha hai aur koi please help MI

Tue, 02/04/2024 - 12:58pm — Aman Choudhary (not verified)

Id hacked

My sister was using id from 2 month after 2 to 3 days his id any one hacked any her remove my sister facebook number and he joined her number and posting bad bad thing in facebook story.my sister facebook id is.(isika choudhary).please do any thing sir all public are making fun of all my family. Please do any thing .thankful

Wed, 21/02/2024 - 2:05pm — Lucky (not verified)

Login details

Good day,

My name is Lucky Thabatha and I hereby by ask for help with regards my Facebook account password, I have been trying to reset my password but the code doesn't seem to go to my emails nor number. I really need access to my personal account and pages

Wed, 06/03/2024 - 1:33pm — Vinay kumar (not verified)

Password reset nhi ho rha hai

Tue, 05/03/2024 - 9:21pm — Miyani naynesh (not verified)

My account not opened

My account is allready log in, but this time not opened my account

Mon, 19/02/2024 - 2:17pm — Rameshwar mishra (not verified)

Account hack

My account is hack I'm not able to access the account
Plz recover my account
It's very important to me

Mon, 19/02/2024 - 11:30am — Ayansh Gulia Anonymous (not verified)

My id is hacked Hlw sir my

My id is hacked
Hlw sir my name is Rahul,
My fb account is hacked.hacker is using my account and send massage my friend is very Aabus behaviour and he video cal another hacker is call for my id and abushing talking..
My account has been hacked
My account has been hacked and dirty videos are being uploaded plz help me...
Please Resolve As Soon As Possible

Help me sir...

My Facebook name :- Ayansh Gulia
My orginal name. :- Ayansh Gulia
Help sir...
Thank you......
My account has been hacked
My account has been hacked and dirty videos are being uploaded plz help me...
Please Resolve As Soon As Possible

Sat, 09/03/2024 - 2:22pm — SIMFORIN JOSEPH CORNEL (not verified)

My account ID is hacked

My name is Simforin Joseph Cornel
With Facebook account no cornelsimforin@yahoo.com
My account checked and hackers try to send messages to my friend through my account to ask them to join Unicef challenge for the purpose of acquiring money plz help me to have my account t back

Tue, 05/03/2024 - 11:05am — Mohammedsahil abbasi (not verified)

Account hacked

Sir my Facebook account hacked
Hi saro,
This is to let you know that the email address rajff725031@gmail.com was just added to your Facebook account.
About this change
© Saturday, 2 March 2024 at 18:36
(UTC+05:30)
© Near Patna, India
-DRedmi 10C, Android

Sat, 17/02/2024 - 12:49pm — priyanshu kumar (not verified)

my accoumt has not been found

account problem issue does not weord in android phone please recover my account

Tue, 13/02/2024 - 3:38pm — Raja nath Kumar (not verified)

My Facebook account is

My Facebook account is disabled
Please recover my account

Fri, 09/02/2024 - 5:44pm — Yapee magi (not verified)

Mere account main forget

Mere account main forget Karne per mobile number show nhi ho rha he vo mobile number mere pass avvable he please help me thankyou

Mon, 12/02/2024 - 9:00pm — Muthuraj (not verified)

Hacked my account.change the number and email.

Hi Facebook team,
I Facebook account hacked unknown person.Still change the password and email.Then massenger using my account money collected sent message
.So I have been critical situation now.So believe your team . deleted the Facebook account.Muthuraj account I'd

Wed, 07/02/2024 - 6:12pm — RAUSHAN KUMATR (not verified)