Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia@support.facebook.com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Tue, 16/05/2023 - 12:25am — Hassaan jamil (not verified)

Account remove please

Sobia ijaaz profile
This profile has been removed to Facebook because. Its account used to blackmailing perpose and harsment issue
Today i need your help
Administration department
Please remove this profile and
Banned this account

Mon, 15/05/2023 - 1:48pm — sameer T ibrahim (not verified)

I can't login my fb account

Please help me. Someone hacked my facebook, changed all the info. I am unable to get in!

Thank you,

Thu, 27/07/2023 - 5:13pm — Anup Mukherjee (not verified)

unbolock

my facebook acount unbolck plese

Mon, 15/05/2023 - 11:50am — Jatin (not verified)

My account was hacked

My account was compromised on 10th of may and someone have changed my password, email, phone number and add a new mail id and phone number. Now i am unable to retrieve my account

Sun, 14/05/2023 - 10:04pm — sameer T ibrahim (not verified)

I can't login my fb account

Hai

Before two day's i can't login my account iam forget mail id and phone number i thing some one hacked... Pls help me to recived my fb account

Thanks

Sat, 13/05/2023 - 7:44pm — Gàúràv sârrâf (not verified)

My account was hacked

My account was compromised on 10th of may and someone have changed my password, email, phone number and add a new mail id and phone number. Now i am unable to retrieve my account

Sat, 24/06/2023 - 6:44pm — Sandeep Yadav (not verified)

My Facebook account was

My Facebook account was hacked and number,email changed by hacker please deactivate my account

Thu, 22/06/2023 - 2:54pm — Prashant Patil Shatavaji (not verified)

My fb account not opened

My account is not opened and why

Sun, 18/06/2023 - 11:45am — Devang Solanki (not verified)

My account hacked

My account hacked is account block kardijye plig

Wed, 14/06/2023 - 11:33pm — Prakash (not verified)

Hack

Account hacks

Sun, 04/06/2023 - 6:29pm — Deepika kothari (not verified)

Hacked ,locked profile password changed

My account was compromised on 1st April someone named suraj kumavat hacked the account and changed password, profile,and , name and I also have contact of his

Fri, 02/06/2023 - 6:15pm — Kuni sahu (not verified)

My I'd hack please recover my account please help

Sir I have forgotten my facebook account password
and the number from wrich facebook is created
is also last and my phone is also lost new when
I try to recover account in new phone we don't
recognise your devic this error come berow I have
given complete
information along with my government details please
give my new phone access to my account

Facebook link https://www.facebook.com/gudu.sahu.5686?mibextid=ZbWKwL

Old password..... im1Kuni

Old facebook nam... Kuni sahu

Old namber... 8763647---

Thu, 01/06/2023 - 3:45pm — pramod (not verified)

my account was hacked

My account was compromised on 28of may and someone have changed my password, email, phone number and add a new mail id and phone number. Now i am unable to retrieve my account

Sun, 28/05/2023 - 11:03pm — Nilam salave (not verified)

My account using for any anather person

Account is close

Sat, 27/05/2023 - 1:53pm — Kavinkumar (not verified)

To regain access to my account

Tue, 23/05/2023 - 4:50pm — Vijaya Babu (not verified)

My account hacked

This is my mothers phone April/2/2023 my mother's phone was hacked please help get back my account

Tue, 23/05/2023 - 12:38pm — Lucky Lucky (not verified)

Account recovery

Sun, 21/05/2023 - 10:17am — Prakash (not verified)

My account got hacked

Hello TEAM,

I Deleted my account past 3 months, but now someone hacked and sending unwanted messeges to my friends. Could you please delete my account.

Fri, 12/05/2023 - 1:42pm — md.faisal sharif (not verified)

Account restricted

Dear Facebook sir, I don't even know how to explain my problem I am not very experienced in this If I have done anything wrong by mistake please forgive me this time I verified my National ID today Please solve all the problems on my Facebook ….. Dear Facebook sir, Please save me from this problem. I don't ask anything from you.I will be really grateful to you guys, I don't know if this could be by mistake or how it happened, I really don't know much about facebook. Sir please reply me the problem please,,

Sun, 18/06/2023 - 1:17pm — Soma sarkar (not verified)

I locket my fb account

I want my old FB I'd i could not open my I'd so please kindly help me for my old I'd Facebook

Sun, 04/06/2023 - 6:52pm — Hussain (not verified)

Account restricted, pages restricted

In my account when opening the pages by scrolling down after five news this disappearing with in some second. this defects may rectified

Sun, 07/05/2023 - 1:50pm — Rikhi ram sahu (not verified)

ACCOUNT LOCKED AN LOCK MY ACCOUNT

Submitted by Daniel (not verified) on Fri, 7,05,2023 -1:48pm
This account verse the email address has used by me for a very long time but suddenly on the 6,11,2021 I got a lock information till now my account as not been unlocked I have give all information partending to me yet they refuse to unlock it please I neg them Facebook security team and all facebook team please unlock my account with this email address.rikhirasahurikhiramsahu.com thank.

Fri, 16/06/2023 - 6:39pm — Pon Vel (not verified)

My account hacked

Plz recover my account

Sun, 28/05/2023 - 8:13pm — Sohelshaikh (not verified)

Please help please my account

Please help please my account open please sir

Fri, 12/05/2023 - 8:55am — Bijay mandi (not verified)

My account unlock

Ami anak din dhora Facebook use korchi ata amar personal account please amar account taa unlock koro please.

Thu, 01/06/2023 - 3:01pm — Mukesh nishad (not verified)

Hindi

Empty comment

Fri, 05/05/2023 - 7:35pm — Tanmoy Sarkar (not verified)

My account has been hacked

My account has been hacked
Submitted by Leon (not verified) on Sun, 05/05/2023 - 2:38.Pm
Hello I am sorry for my bad eanglis I have a problem my acount was hacked on Friday he changed all my information as well as email and he delited my phone number as well as all my devices that I loged in whit so I can not access it facebook wants my ID photo amd when I send it they sey its to blury and I send it again and they say the same thing I dont know what to do I dont want to loose all my mamoris whit my family that I made pleas help me

Sun, 18/06/2023 - 11:21pm — Ramlal jakhar (not verified)

Mera Facebook account hake kr

Mera Facebook account hake kr liya h

Thu, 15/06/2023 - 1:20pm — Alpesh Raval (not verified)

Please my account recover

My account is hack no my not my access please my account recover

Sun, 04/06/2023 - 7:04pm — Hiren Desai (not verified)

My FACEBOKK ACCOUNT HACKED

Hello facebook team my facebook account hacked on 04-06-2023 and mobile number was changed by hacker i can’t open facebook account please stope my facebook account

Sat, 13/05/2023 - 6:15am — Rahul Sharma (not verified)

Don't login my I'd

Forgot password

Wed, 17/05/2023 - 4:39pm — R Pranesh (not verified)

My account password wass reset link

Please send me reset my password

Fri, 05/05/2023 - 10:20am — Manoj sharma (not verified)

My I'd hackd

Sir my fb account is hacked it is my passion I'd sir my I'd recorded my account is number and email is changed

Sat, 03/06/2023 - 9:47pm — Ashwini Rathod (not verified)

My fb page hacked Plz how to recovery

Thu, 04/05/2023 - 5:16pm — Harsh thakur (not verified)

Meri ID kyon lock ki unlock karo

Ham email id vagaira sab dal rahe hain tab bhi meri id kyon log Kiya unlock karo

Tue, 02/05/2023 - 11:04am — Nisha Mishra (not verified)

Mere nam se fake ac chal Raha hai

Mere nam se fake ac chal Raha hai sir please close karva dijiye please sir mera nam Nisha Mishra hi sir

Thu, 15/06/2023 - 11:18pm — Nibha kumari Rohit Kumar (not verified)

Fake account

Lari ko blackmale kar raha hai is id se sir is id ko jald se jald block kare

Thu, 06/07/2023 - 2:51pm — Puja saikia (not verified)

I want block my fack fb acount

I dont know who use my acount and why.he is blackmail me regularly.so i want block my fack fb acount.

Thu, 25/05/2023 - 11:59am — Subhadip bag (not verified)

Sir please chak mara account

Sir please chak mara account neme sa fack account chal raha sir please chak

Account ka neme -- Subhadippoly bag
Ai account chala raha sir please chak

Sun, 30/04/2023 - 12:30pm — Jitendar Singh (not verified)

Profile

Dear Facebook team my account program for security reasons my account has limited access to the site for days
Thanks

Sun, 30/04/2023 - 9:18am — Rupa karmakar (not verified)

Stars

Hello Facebook team,

I have an issue regarding to star Monetization.. I have completed eligibility Criteria but still showing you're not eligible, Please review and solve this problem as soon as possible.

Thanks for

Dear Facebook team.

Sat, 10/06/2023 - 1:32pm — MADHUSMITA RAJBONGSHI (not verified)

Star monetization

Stars
Submitted by madhusmita Rajbongshi (not verified) on 10/6/2023
Hello Facebook team,

I have an issue regarding to star Monetization.. I have completed eligibility Criteria but still showing you're not eligible, Please review and solve this problem as soon as possible.

Thanks for

Dear Facebook team.

Wed, 06/03/2024 - 11:40pm — Alok soni (not verified)

Star monetization issue

dear facebook team.
my star option is not on even though
have more follwers but the star option is not on please review my account
star monetization | thank you facebook team

Thu, 27/04/2023 - 10:23pm — MANJIT ROY (not verified)

my account has hacked

MERA ACCOUNT HACK HO GYA HAI.
ACCOUNT KA NAME, NUMBER, EMAIL SAB CHANGE KAR DIYA GYA H MAI LOGIN NHI KAR PA RAHA HU
PLEACE HALP
THANK YOU

Tue, 25/04/2023 - 9:25pm — LeeAnn (not verified)

Hacked, I can't get in

Please help me. Someone hacked my facebook, changed all the info. I am unable to get in!

Thank you,
LeeAnn Bellnap

Sat, 22/04/2023 - 11:00am — Jitendra Singh (not verified)

Id hacked

My id full name is below..
Jitendra Negi Machkandi Wale,

Mon, 19/06/2023 - 1:16pm — Snehal Satpute (not verified)

Hacked

Respected sor plz help me my facebook id hacked my contact no remove this id not forgated plz

Thu, 20/04/2023 - 2:49pm — Anonymous (not verified)

Anonymous Friends

In my account it shows total friends as 65. But if I see list of the friends it shows only 10. I couldn't see who are those other 50 friends. How to find them and see or unfriend.

Wed, 12/04/2023 - 6:48pm — Anonymous (not verified)

Block of my account

As my account has been blocked. Kindly recover the same. I have submitted my ID having proof of my name and photo but still my account is not unblocked. Kindly consider my request

Wed, 07/06/2023 - 2:16pm — Manoj SIngh (not verified)

Someone haked my Facebook A/c

Wed, 12/04/2023 - 4:21pm — Sandip (not verified)

Not getting Password reset code.

i am unable to loging my facebook account. when i try to reset my password it, not getting two way authentication code on my mobile phone or mail id.

Wed, 12/04/2023 - 10:11am — Prem pal verma (not verified)

Page not show

Mera Facebook page mere Facebook app mein so Nahin ho raha na main us per Koi reels Dal Pa raha hun aur na hi usmein Kuchh change kar pa Raha hun page Facebook per dikh raha hai per uska koi bhi access mere pass nahin hai please please please help me sir

Wed, 12/04/2023 - 12:18am — Saurabh singh (not verified)

Recovery

R/sir,
My self Saurabh Singh (id- jewcsmt@gmail.com) my account is locked and it's asking to submit my photo ID card
Sir, I had submitted my Identity Card several times Once i submitted aadhar card, you refused to giv permission to use my Facebook account then I again submitted my another identity card i e. Driving licence you again refused to use my Facebook account.
Sir, you are kindly requested to please give me permission to use my Facebook account.
Thanks.

Sat, 10/06/2023 - 2:28am — योगेश कुशवाह ग्वालियर (not verified)

Recovery

Pls sir recovery my Facebook account
Facebook account hack not leaked my mobile number and Gmail I also forget my password please recovery my account

Mon, 10/04/2023 - 10:01am — Shreyas mishra (not verified)

Unblock my fb account

Pls veryfie my fb account by phone no..
My fb account is blocked..plz help me
To unblock my account...i dont remember my d.o.b ...which is fill by me ...plz give me other option

Sun, 09/04/2023 - 8:27pm — Ankur Kumar Bansal (not verified)

Unable to login in my account

I am unable to login in my Facebook account for a long.
It need a login sms password but that not received on the mentioned mobile no

Wed, 05/04/2023 - 5:17pm — Anuj Raj (not verified)

My fb account was hacked

Sir my fb account was hacked please recovered my account please my I'd ...name ..Anuj Raj ... hacked.. person name...sumit biswas....my ... email ID..... ar2805388@gmail.com

Sun, 02/04/2023 - 5:49am — Leon (not verified)

My account has been hacked

Hello I am sorry for my bad eanglis I have a problem my acount was hacked on Friday he changed all my information as well as email and he delited my phone number as well as all my devices that I loged in whit so I can not access it facebook wants my ID photo amd when I send it they sey its to blury and I send it again and they say the same thing I dont know what to do I dont want to loose all my mamoris whit my family that I made pleas help me

Tue, 05/12/2023 - 2:09pm — Vikram saroj (not verified)

My account got hacked and I

My account got hacked and I want to recover but the Password or gmail or phone has been changed please help me to get my account

Sat, 01/04/2023 - 11:39am — Tanuj (not verified)

Account locked

Sir my account locked ago year
& I tried to submit my idd card many times but it's getting right point
Plz help me sir to unlock my account

Mon, 27/11/2023 - 4:59pm — manjunath gast (not verified)

My account locked please unlock sir

Fri, 31/03/2023 - 8:02pm — Sam Kong (not verified)

Recovery account .

Sir Instagram disabled my Facebook account .
I want to recover my account . It is my personal Facebook account .
Email - samkong2829@gmail.com
Username - Sam Kong .

Tue, 30/05/2023 - 10:05pm — Bagad Bila (not verified)

May account recovery password

May account recovery password help me

Fri, 31/03/2023 - 9:40am — Sharukh Khan (not verified)

Hacked

My Facebook account hacked please my account was permanently delete hacker my number and email ID change

Fri, 02/06/2023 - 12:36am — Raja raj (not verified)

Der sir my Facebook account

Der sir my Facebook account hacked and hacker remove my number and email

Fri, 31/03/2023 - 6:24am — Daniel (not verified)

My account locked

This account verse the email address has used by me for a very long time but suddenly on the 18th of December 2022 I got a lock information till now my account as not been unlocked I have give all information partending to me yet they refuse to unlock it please I neg them Facebook security team and all facebook team please unlock my account with this email address. Danno4sly@yahoo.com thank.

Mon, 27/03/2023 - 2:03pm — Neeru tanwar (not verified)

Account locked

Facebook team I am facing a problem with my account,my account is locked I don't know how but it's locked.
please fix it my I'd name is showing Mia that's not my name

Sun, 30/04/2023 - 3:59pm — Deepak gupta (not verified)

My mobile number is

My mobile number is deactivated so my Facebook I'd to login the unknown person so please my Facebook account permanently deactivated waiting for response please quickly to work

Mon, 27/03/2023 - 11:00am — Tahseen Junedi (not verified)

need help

Hello Team,

Please my facebook account has been hacked and my mobile no. is changed please help me out
reach me on my mail id syed_tahseen786@rediffmail.com or my number

Sun, 26/03/2023 - 12:05pm — Anonymous (not verified)

Locked Account

Hi Facebook Team,

My name is Raiden and my personal Facebook account has been locked,your security system locked my real facebook account and now, I've been having trouble retrieving it.

Sun, 26/03/2023 - 10:05am — Tushar kapoor (not verified)

Unlock my fb account

My fb account has been locked on march 24 but i am unable to unlock my account bye sending my personal id so please help me in this id (Tushar kappor) my bgmi id is this and level around 70 this id is mine you check the gmail address and unlocked my account please.

Sat, 25/03/2023 - 12:59am — Suraj (not verified)

My fb account was hacked

My facebook account was hacked today
Hacker chenge my linked mail id and mobile number that's why I can't access my facebook account
Deleted my all deta
Also Chang my username and password
I lost my lot's of deta my photos my games who links my facebook profile and many more things
Please help me

Mon, 01/05/2023 - 7:05pm — Jojo Manna (not verified)

My fb account was hacked

My fb account was hacked. And I can't access my account.

Mon, 01/01/2024 - 9:55pm — Himanshu Mehra baniyani (not verified)

Kisi ne account ek Kiya hai

Himanshu Mera banane ke naam se account kisi ne ek Kiya hua hai use per galat post stories Laga ta hai is account ko band Kiya jaaye

Mon, 19/06/2023 - 3:55pm — vedant ghoalp (not verified)

My Facebook account is hack

My Facebook account is hack please record my account

Sat, 29/04/2023 - 12:34pm — AnonymousᏒᏗᏂᏬᏝ ᎴᏋᏋᏇᏗᏁᏗ (not verified)

Recovery my account

I tried more time wrong time password
Please recover my account

Thu, 27/04/2023 - 8:27am — Prem maurya maurya prem (not verified)

hack

Facebook account hacked

Fri, 24/03/2023 - 3:46pm — Priti Som (not verified)

Tow factor

Submitted by Priti som
I have my Facebook password so requesting the OTP from Facebook wont work because it is not what I need. it is the security code I am needing to receive from the Google Authentication App .I cannot get it because that info was never backed up and is now lost. Two-factor authentication is turned in my Facebook security settings, but I cannot get logged in to Facebook to turn it off.

Please help

Thanks

Fri, 28/04/2023 - 11:24am — Shayan hasan (not verified)

My number id

I have my Facebook password so requesting the OTP from Facebook wont work because it is not what I need. it is the security code I am needing to receive from the Google Authentication App .I cannot get it because that info was never backed up and is now lost. Two-factor authentication is turned in my Facebook security settings, but I cannot get logged in to Facebook to turn it off.

Please help

Thanks

Thu, 27/04/2023 - 11:38am — Tariq Ansari (not verified)

I forgot my password and i

I forgot my password and i enabled two factor authentication and i want to disable two factor authentication and forget to my password

Fri, 24/03/2023 - 12:01pm — Rishi (not verified)

Recover account

My facebook account was hacked please recover my account this account was very important for me my facebook id,,, https://www.facebook.com/rishi.rox.1238
Thanku

Thu, 23/03/2023 - 12:18am — Harshit tiwari (not verified)

Account locked

My name is Harshit tiwari and my mobile number is 73xxxxxx63 my email ID is harshittiwari9456@gmail.com
My account was locked since 4 may 2022
And my date of births are separate in my I'd Card and Facebook account you can verify by my mobaile number or email id
Please unlock my account

Wed, 22/03/2023 - 10:23pm — Shahil Bagdi (not verified)

Someone hacked my account and my photo and my name changed by hi

Someone hacked my account and my photo and my name changed by him.
He used a celebrity name and photo. Celebrity Mia Khalifa.

Mon, 20/03/2023 - 12:10pm — Ashok Kumar (not verified)

Account warning

Plz activate my account and solve the problem of account warning active my add on reels

Tue, 20/06/2023 - 7:19pm — M Fahim Ansari (not verified)

English

Sir My personal Facebook Account Was Restricted From Facebook Team, Sir I Don't Post Any Nudity And Any Other Content. Sir I Follow Facebook Community Guidelines. Sir I Request To U Please Recover My Facebook Account. Sir Remove Facebook Restrictions From My Account

Sat, 29/04/2023 - 2:22pm — Kishan Kumar gupta (not verified)

Warning khatm kiya jaaye.

dear Facebook team warning problem came in my personal Facebook account please solve my problem if you can

Sat, 18/03/2023 - 11:38pm — Lokesh Kumar (not verified)

SOMEONE HACK MY ID

i dont know how someone hack and change DP i am from india but The person who hacked me is from out of India. and change the passport and gmail also if you want some fine i will give you but recvoery my ID. hack reason i think i not conect the gmail sorry for that but i conncet with no. please help me sir
Thank you in advance.

Sat, 18/03/2023 - 11:29am — Shailendra Ahirwar (not verified)