Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia [at] support [dot] facebook [dot] com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Tue, 09/03/2021 - 4:53pm — Mannu sarraf (not verified)

Account has been temporary locked

My account is temporary locked .i want toh unlocked my fb account .pls..

Sat, 28/11/2020 - 7:54am — Vishal Singh (not verified)

My account has been disabled

There was a COVID-19 survey on my fb acc. I did as per instructions and didn't break any t&c of fb but besides these my acc. Was disabled and it shows that it will take longer than usual. I don't know only my acc was disabled like this. I want it to be enabled coz it was linked with my games and many other applications.

Wed, 30/12/2020 - 5:09pm — abhishek tiwari (not verified)

Account disable

Sat, 12/12/2020 - 1:19pm — Anonymous (not verified)

did it get solved?

Sat, 28/11/2020 - 7:51am — Vishal Singh (not verified)

My account has been disabled

Sun, 22/11/2020 - 1:41pm — SHISHU PAL (not verified)

my account hacked

respected sir ,
my facebook account have been hacked before two days.i will try many time to delete my account but hacker change my mail id. i have unable to deactiwated account.
so please help me out of this problem .

Fri, 20/11/2020 - 7:00pm — Akash jaat (not verified)

My id is blocked by you because I am hange my password more time

Please open my Facebook account because I have urgent open my account please do fast.

Sun, 13/12/2020 - 3:23pm — Abhipandey (not verified)

Account blocked

My facebook account is blocked plese open becuse i urgent my account please do fast

Fri, 20/11/2020 - 2:44pm — Ram Kalyan bairwa (not verified)

My Facebook account disable I

My Facebook account disable I don't know why my account is disabled please active my Facebook account my account is very important for me I use my account more than 6 years Please resolved my problem there is my mistake I am sorry for my mistake please please open my account. Thank you, Facebookteam...

Fri, 20/11/2020 - 9:37am — RAVI DAHIYA (not verified)

Please open my disable account

Hello please open my disable account In my account important Photo,chat all my childhood memories I can try every thing to review my id but i can't

Thu, 19/11/2020 - 5:13pm — Mansoor Ahmad Dar (not verified)

Account disabled

Dear sir/mam
With due respect want your attention, my account had been disabled as i am using my Facebook account from 2016 and it had never happened before i don't know the reason behind why my account has been disabled actually my younger brother was using my account also so he might had done something wrong and i am really unaware about so my humble request to your Excellency is please resolve this issue as soon as possible I'll assure you it won't happen again. Thank you

Thu, 19/11/2020 - 5:00pm — Mansoor Ahmad Dar (not verified)

Account Disabled

Dear sir/ mam with due respect i want your attention please because my account has been disable and i really don't know the reason because my account was used by my younger brother as well he might had done some thing wrong i am totally unaware about what had happened why you had disabled my account so it is my humble request to you highness please resolve this issue i will assure you it won't happen again.

Tue, 17/11/2020 - 1:56pm — Lalit Chaudhary (not verified)

My account not open

sir that's my 12 year old account and i m not doing anything wrong about anyone or any community issue but my fb account stop working and ask for atach ur photo I'd and I upload it but still my account is not working please help me out of that please start my account as soon as possible.
And My fb username is lalitchaudhary1989 [at] gmail [dot] com
Please this is very important to me.

Fri, 08/01/2021 - 9:43am — Anonymous (not verified)

My account not opened?

Dear
Sir
Im Prashanth Gunde please open my Account
Some problem in account not open so please give the solution

Thank you Sir

Tue, 01/12/2020 - 1:42am — Gourav singh (not verified)

Submitted by Gourav Singh

Submitted by Gourav Singh (not verified)
My Facebook account disable I don't know why my account is disabled please active my Facebook account my account is very important for me I use my account more than 6 years Please resolved my problem there is my mistake I am sorry for my mistake please please open my account. Thank you, Facebookteam...

Tue, 17/11/2020 - 3:28am — Azad pandit insan (not verified)

My personal account was disable

Hello sir I'm real user of this account. Your security system by mistake Disabled my Personal facebook account and You have disabled my account due to against Facebook Community Standards. But I'm provide you all identity with is enough to reopen my Facebook account i hope you look my appeal and open my Facebook account as soon as possible, Thanks.

Sat, 14/11/2020 - 6:03pm — deepak prakash vaishnav (not verified)

account hacked

RESPECTED SIR/MADAM,
I WOULD LIKE TO INFORM YOU THAT MYSELF Deepak prakash vaishnav AND MY FACEBOOK ID IS deepakprakash.vaishnav.3 AND FACEBOOK LINK. SIR, SOMEONE HACKED MY FACEBOOK ID AND HE CHANGES ALL THE RECOVERY CONTACT NO. AND MAIL ID. DUE TO WHICH NOW I AM NOT LOGIN MY ACCOUNT. AND WHEN I HAVE CLICKED FORGET PASSWORD THEN THE MAIL WAS SENT TO HACKER MAIL ID WHICH WAS UPDATED BY HACKER.
SIR, PLEASE TAKE ACTION AGAINST HIM.PH NUMBER

WITH WARM REGARDS.

deepak prakash vaishnav

Wed, 11/11/2020 - 2:34pm — mohammed ithrees (not verified)

Account password is not memory

Submitted by mohammed ithrees (not verified) on Sun, 11/11/2020 - 2:35pm.
My Facebook account disable I don't know why my account is disabled please active my Facebook account my account is very important for me I use my account more than 3 years Please resolved my problem there is my mistake I am sorry for my mistake please please open my account. Thank you, Facebook team. I have a more than 89,000 followers. My facebook account is restricted. Please open it.....

Tue, 03/11/2020 - 12:45pm — Anonymous (not verified)

Re activation of disabled account

My account ( leaderguy1XXXXXXXX )was disabled during Covid period and I was asked to upload my identity. I uploaded my identity on the same day and i was responded with message that due to Covid verification may take time. after that it was permanently disabled .

Sun, 01/11/2020 - 3:35pm — Vinay Pandey (not verified)

Account Restricted. Please reopen it.

My Facebook account disable I don't know why my account is disabled please active my Facebook account my account is very important for me I use my account more than 3 years Please resolved my problem there is my mistake I am sorry for my mistake please please open my account. Thank you, Facebook team. I have a more than 89,000 followers. My facebook account is restricted. Please open it.....

Fri, 27/11/2020 - 9:24am — Anubhav jain (not verified)

Anubhav jain

My Facebook account disable I don't know why my account is disabled please active my Facebook account my account is very important for me I use my account more than 10 years Please resolved my problem there is my mistake I am sorry for my mistake please please open my account. Thank you, Facebook team.

Thu, 12/11/2020 - 3:37pm — Obedullah (not verified)

Job

Hi mera naam obedullah hai mera Facebook id band ho Gaya hai sar aap chalu kar dijiye please thank you

Thu, 29/10/2020 - 3:25pm — Amandeep singh (not verified)

my account is not working

sir that's my 13 year old account and m not doing anything wrong about anyone or any community issue but my fb account stop working and ask for atach ur photo I'd and I upload it but still my account is not working please help me out of that please start my account as soon as possible

Mon, 19/10/2020 - 3:11pm — Dr Pugam Mara (not verified)

Account Disabled

My account got disabled by mistake,
i tried malny times uploading my id but it does'nt work.
...Please i beg youuuuu ,bring back my account....pleaseeeee

Mon, 10/05/2021 - 10:29am — जोखी जाट (not verified)

My Account has been dissable

My account got disabled by mistake,
i tried malny times uploading my id but it does'nt work.
...Please i beg youuuuu ,bring back my account....pleaseeeee

Sat, 08/05/2021 - 12:40am — B Prâvëêñ (not verified)

My account is mistakely disabled

Plz reply me fast
You are mistakely disabled myaccount
Submitted by Dr Praveen (not verified) on Wednesday, -28/04/2021 2:25PM
My account got disabled by mistake,
i tried malny times uploading my id but it does'nt work.
...Please i beg youuuuu ,bring back my account....pleaseeeee

Thu, 06/05/2021 - 9:44am — Vinayaka lucky Virat (not verified)

My personal Facebook account

My personal Facebook account was disabled please help me

Wed, 18/11/2020 - 9:48pm — Swapnil Zambre (not verified)

We received your information

We received your information*If we still find that you're not old enough to be on Facebook, your account will remain disabled. This is because your account doesn't follow our Terms of Service.**We're always looking out for the security of people on Facebook, so until then you can't use your account.

Wed, 18/11/2020 - 9:17pm — Pooja Kumari (not verified)

My fb account hack

My fb account hack sarakari id proof mang raha hai pooja kumari k name se sarkari id proof nahi hai mere pass mera Ankaj kumar hai mera sarkari id adhar card hai pan card hai

Mon, 10/05/2021 - 6:51pm — Khan saab (not verified)

Password problm

My FBI account not log in

Wed, 18/11/2020 - 11:14am — Gautam Anand (not verified)

My account has been Desible

My account got disabled by mistake I tried many times uploading my I'd but it doesn't work please i beg you bring back my account please

Wed, 18/11/2020 - 11:05am — Gautam Anand (not verified)

My account has been Desible

Dear Facebook team my account was Desible for my sum violent.plz unblock my Facebook account next time I carefully

Wed, 05/05/2021 - 6:54pm — Sandesh Desale (not verified)

My account has been desible

my account has become disabled, it has to be opened.

Wed, 05/05/2021 - 6:53pm — Sandesh Desale (not verified)

My account has been desible

my account has become disabled, it has to be opened.

Sat, 14/11/2020 - 2:37pm — Abhishek Jaswal (not verified)

My I'd was not working

Tue, 03/11/2020 - 2:28pm — Kamal Joshi (not verified)

Memorialized account

Why Facebook Memorialize My Account I am Still Alive, Facebook Received mail before 6 days still I don't get any positive reply from facebook

My account is Memorialized , I am still alive facebook doing irrelevant thing I am totally in depressed ,I will complaint against facebook, why facebook blocked my account without my approval, I already shared my ID proof but still my account is Locked.
Please reactive my account.

Mail sended to facebook from rkeventXXXXXX
Mail Id.

Tue, 27/10/2020 - 6:39pm — Shubham Thakur Rajput (not verified)

Shubham Thakur Rajput

My Facebook account is disconnected is the my mistakes my account open in my very important my account

Tue, 13/10/2020 - 3:06pm — Suriya king (not verified)

RESPECTED SIR/MADAM, I WOULD

RESPECTED SIR/MADAM,
I WOULD LIKE TO INFORM YOU THAT MYSELF SADDAM KHAN AND MY FACEBOOK ID IS SURIYA KING AND FACEBOOK LINK. SIR, SOMEONE HACKED MY FACEBOOK ID AND HE CHANGES ALL THE RECOVERY CONTACT NO. AND MAIL ID. DUE TO WHICH NOW I AM NOT LOGIN MY ACCOUNT. AND WHEN I HAVE CLICKED FORGET PASSWORD THEN THE MAIL WAS SENT TO HACKER MAIL ID WHICH WAS UPDATED BY HACKER.
SIR, PLEASE TAKE ACTION AGAINST HIM.PH NUMBER

WITH WARM REGARDS.

SADDAM KHAN
West Bengal,suri

Fri, 09/10/2020 - 8:56am — Parvez Hossain Mondal (not verified)

My Account Is Disable

Sir my Facebook account is not open I think it's disable now. Please resolve my problem I don't know why my account is get disable. I never misused my account and my Instagram id is also not open because I linked my Instagram id with Facebook. Please resolve my problem as soon as possible. My account is not login previous 3 month's. Thank you

Thu, 08/10/2020 - 8:31pm — Ankur Goyal (not verified)

account disabled

Submitted by Ankur Goyal, 08/10/2020 - 12:38 pm.

My Facebook Account Disabled I do not know why my account is disabled Please activate your Facebook account. My account is very important to me. I use my account for over 12 years. Please solve my problem. Please open my account. Thanks, Facebook Team,

Sat, 21/11/2020 - 5:27pm — Nitin yaduvanshi (not verified)

My facebook account disabled

My facebook account disabled i do not know why my account is disabled please activate your facebook account my account is very importent to me i use my account for over 10 years plzz solved my problem plzz open my account thanx fb team

Wed, 14/10/2020 - 6:49am — Ashish Mishra (not verified)

Disabled

Hi, somebody hacked my account and Facebook Account now Disabled, I do not know why my account is disabled Please activate my Facebook account. My account is very important to me. I use my account for over 23 years. Please solve my problem. Please open my account. Thanks, Facebook Team,

Wed, 07/10/2020 - 9:49pm — Faraz siddiqui (not verified)

My account has been disable

Fri, 06/11/2020 - 9:53pm — Anonymous (not verified)

disabled please active my

disabled please active my Facebook account my account is very important for me I use my account more than 10 years Please resolved my problem there is my mistake I am sorry for my mistake please please open my account. Thank you, Facebook team

Wed, 14/10/2020 - 6:13pm — Salman f khan (not verified)

Disable account

Sir my parsonal account is disable plz sir turn it again my account thank you

Tue, 06/10/2020 - 12:07pm — Shahnawaz (not verified)

Sir my acount is disable

Sir my acount is disable please recour my fb account

Tue, 20/10/2020 - 7:28pm — Notyboyrajsingh (not verified)

Login problem

Sir my facebook account disable please sir help reopen my personal account please sir help

Mon, 05/10/2020 - 6:27pm — DEV PRAJAPATI (not verified)

SOMEONE HACKED MY ACCOUNT

RESPECTED SIR/MADAM,
I WOULD LIKE TO INFORM YOU THAT MYSELF DEV PRAJAPATI AND MY FACEBOOK ID IS dev.prajapati.714655 . SIR, SOMEONE HACKED MY FACEBOOK ID AND HE CHANGES ALL THE RECOVERY CONTACT NO. AND MAIL ID. DUE TO WHICH NOW I AM NOT LOGIN MY ACCOUNT. AND WHEN I HAVE CLICKED FORGET PASSWORD THEN THE MAIL WAS SENT TO HACKER MAIL ID WHICH WAS UPDATED BY HACKER.
SIR, PLEASE TAKE ACTION AGAINST HIM.

WITH WARM REGARDS.

DEV PRAJAPATI,
MATHURA, UTTAR PRADESH

Thu, 26/11/2020 - 10:31am — Audubar chandanshive (not verified)

Someone hacked my account

You will be foud out those persons so they are use my account.

Wed, 28/10/2020 - 8:24am — Sonu (not verified)

My account hacked

I wanted to get back my account.somebody hacked my account and changed phone no , password and email.my account is Sonu Runmachine.

Wed, 04/11/2020 - 3:57pm — Rocky Mondal (not verified)

I wanted to get back my

I wanted to get back my account. Somebody hacked my account and changed phone no, password and email. Please give my account.

Sat, 03/10/2020 - 8:27pm — PRANAV KUMAR (not verified)

My Facebook account disable I

Wed, 30/09/2020 - 7:19pm — Deepak Rewari (not verified)

Open My Account

Tue, 29/09/2020 - 8:12pm — Chandranshu Dwivedi (not verified)

My account is not login

Tue, 29/09/2020 - 12:03pm — Deepak jaiswal (not verified)

account disable

Tue, 06/10/2020 - 9:15am — Brijesh chauhan (not verified)

Disable my account

My account reviews have been blocked. I gave my selfie photo to prove my account, but today is going to be a long time, somehow my account is not open, I hope you will open my account and through this we request you to open an account.

Fri, 25/09/2020 - 4:38pm — Amit kumar (not verified)

My Facebook account disable I

My Facebook account disable I don't know why my account is disabled please active my Facebook account my account is very important for me I use my account more than 9 years Please resolved my problem there is my mistake I am sorry for my mistake please please open my account. Thank you, Facebook team

Fri, 25/09/2020 - 3:36pm — kavendra raghuwanshi (not verified)

my account has hacked any and change email or password

my account has hacked any and change email or password please help my id kavendraraghuwanshi

Mon, 21/09/2020 - 6:41am — Shivam Mishra (not verified)

My fb account is disabled.

Plese it is connected to other locations also and somone elese is ysing it i need to recover my db account

Mon, 05/10/2020 - 2:19pm — Dårshäñ rëddy (not verified)

Account has been disabled

Please open my face book

Mon, 05/10/2020 - 2:17pm — Dårshäñ rëddy (not verified)

Account has been disabled

Please open my face book

Sun, 20/09/2020 - 5:12pm — nagar Mandak (not verified)

My account has been closed

please open my account..
My account disable any reasons my Facebook account very important and longer time old.
Please reopen my account it's very important.

Thanks

Sun, 20/09/2020 - 3:38pm — Nawab shivam katare manepura (not verified)

I am unable to like and comment

I am not able to react to anyone's picture, Sir, I request you that you will be very pleased if you improve it.

Fri, 13/11/2020 - 9:14am — Masud Ali (not verified)

Like comment problem

Dear sir like comment problem

Sat, 19/09/2020 - 8:03pm — Anonymous (not verified)

My account has been disabled

My account has been disabled since 17sept 2020 please reopen my account

Sat, 19/09/2020 - 10:01am — Dhaval Rajgor (not verified)

My fb account is disabled and isn't available

Please recover my account and u can't search my account please fix it

Sat, 19/09/2020 - 9:11am — NIRAJ MAHUR (not verified)

My facebook account has been

My facebook account has been desabled please recover again

Fri, 18/09/2020 - 1:48pm — Anonymous (not verified)

Desable account

Thu, 17/09/2020 - 11:19pm — Arun kapoor khatri (not verified)

Mera account spacial memories me chla gya hai

Mere do account spacial memories me chle gye hai koi mere account ke sath ched khani kr rha hai or usne Facebook ko ye btaya hai ki me mar chuka hu
Please mere account ko shi krne ki karpya kre

Sun, 13/09/2020 - 2:16am — K sai vamsi Krishna (not verified)

My Facebook was hacked

Please my account was hack please recover my account I want my account back please sir
Please sir I want my account that is very important that Facebook attached to free fire account please sir give that account sir

Wed, 18/11/2020 - 7:35pm — Apurba Mandal (not verified)

Account hack

Hi sir,
my Facebook account Email & password change without my Permission.
sir i think my account was hack. please help me sir

Sun, 13/09/2020 - 1:01am — sumit mahato (not verified)

OTP

My OTP not received my number please give the OTP in my number

Sat, 12/09/2020 - 7:16pm — Yogesh rajput (not verified)

My Facebook Account is

My Facebook Account is disabled 15days ago. Please recover my facebook account.

Sat, 26/09/2020 - 10:26pm — darshan parmar (not verified)

my fb use not plz

my fb not use plz

Sat, 12/09/2020 - 7:13pm — Yogesh rajput (not verified)

Sir my personal account is

Sir my personal account is disabled so please I request you that's reapen my disable account

Fri, 11/09/2020 - 12:06pm — Bhupesh panigrahi (not verified)

My facebook account has memoriesed

Please help me mera Facebook account remembering ho gaya hai plz help me

Fri, 11/09/2020 - 11:55am — NIRAJ NIMJE (not verified)

facebook account disabled

somebody hacked into my facebook account and now it is disabled. please look into it.my account was disabled by i facebook. But i haven't violate any of their policies. They dont justify why my account has been disabled. I have alot of data on my id . Help me to recover my account

Thu, 10/09/2020 - 2:28pm — Ak Sherwal (not verified)

My fb account is disabled

Hello sir,
On 28 Aug. 2020 my personal Facebook account (Ak Sherwal) was disabled which was very important for me. They said I did not follow your community standard. Sir according to me I don't done anything wrong with my facebook account but still if there is something I don't know. Please tell me what was my mistake I will improve it. That account is very important for me.

Thank you

Thu, 10/09/2020 - 1:31pm — Sai venu (not verified)

My account has been disabled

Hello sir my account has been disabled mistalely one day ago please reopen my account it is my humble request

Wed, 09/09/2020 - 5:45pm — Abhishek Singh Gurjar (not verified)

Account disabled

Dear Sir/Mam

My Facebook account has been disabled please recover it fast

Sun, 27/09/2020 - 4:05am — Anonymous (not verified)

Not possible, Kindly create

Not possible, Kindly create NEW with different email ID and Number

Wed, 09/09/2020 - 4:13am — Anonymous (not verified)

Please open my Facebook

Tue, 08/09/2020 - 4:44pm — preeti (not verified)

facebook boosted ad not display in ad manager after payment

sir,

I have facebook business account, on 7-9-2020 i have create one video ad, on payment window i have write all the details of payment(i.e credit card) but after that my ad not display in ad manager window list.

Preeti

Mon, 07/09/2020 - 8:18pm — Bhushan kadwadkar (not verified)

My account was disable

My account was disable form 3days please help me . I wanted recover my account please help me

Mon, 07/09/2020 - 4:08pm — Rahul gupta (not verified)

My account Disabled

I have using fbk 7year.my account hase been Disabled.i have alot of my data my id.help me to reacver my account..

Sun, 06/09/2020 - 10:35pm — Aapka Khan (not verified)

फेसबुक लाइट का कोड भेजने हेतु मेरा फेसबुक ब्लॉक हो गया है

मेरा फेसबुक ब्लॉक हो गया है कन्फर्मेशन कोड मांग रहा है लेकिन मुझे कोई कोड नहीं मिल पा रहा है कृपया कोड खींचकर मेरी फेसबुक लाइट को चालू करें यह आईडी मेरे लिए बहुत जरूरी है धन्यवाद

Sat, 07/11/2020 - 1:09pm — विवेक गौड़ अतरौलिया (not verified)

My Facebook has been blocked

My Facebook has been blocked asking for confirmation code but I cannot find any code please pull the code and turn on my facebook light, this id is very important for me thank you

Sat, 05/09/2020 - 3:34pm — Nk (not verified)

Facebook account is hacked

Sir,
My facebook account is hacked and I am not able to recover it back I have linked an app with my account which contains some precious information but that is also hacked please help me to get my account back.
Hacker has changed linked phone number and email address although when I click on no longer have access to these it does not give me option to change my email.
What kind of service is this another person is accessing my account and even being it my account I am not able to login that why???
Please help me sir to get back my account.
Thanking you.

Sat, 05/09/2020 - 1:04am — Vikrant b auti (not verified)

Missing my log in number an my password forgot please help me si

Please

Fri, 04/09/2020 - 11:00am — Kamal Kishor (not verified)

Disable my account

This is my original Facebook account.my Facebook account was disabled by mistakes. please review my identity.i can't contact my family and friends. please Activate my Facebook account. Thank you