Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia [at] support [dot] facebook [dot] com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Sat, 18/07/2020 - 6:09pm — Anonymous (not verified)

Sir meri id Riya gupta ke

Sir meri id Riya gupta ke name se hkal band ho gai h sir plese is ko chalo kar sir plese nhi to m susit kar lugi

Sat, 18/07/2020 - 4:06pm — Timi MeRo FucHhi Goll (not verified)

Unable to login due to security issue

Hi Team,

I am unable to login my facebook account due to security issue. I lost my both mobile number, that's why unable to get 6 digit code.
My mobile number some other person perches.

I have only my Gmail account details.

Please help for rest my facebook account password.

Regards
Timi MeRo FucHhi Goll

Sun, 23/08/2020 - 10:12pm — Ramdeen srivash (not verified)

Mobile mein OTP Nahin Aata

Shriman Ji mobile mein OTP Nahin Aata Jab Facebook kholte Hain

Sun, 23/08/2020 - 10:09pm — Ramdeen srivash (not verified)

Mobile mein OTP Nahin Aata

Shriman Ji mobile mein OTP Nahin Aata Jab Facebook kholte Hain

Fri, 07/08/2020 - 10:53pm — Pradeep Singh (not verified)

Logging issue

Don't send code my mobile number

Fri, 17/07/2020 - 4:53pm — Raju Roy (not verified)

My Personal Account Was Disabled

Sir, my account was record a video Yourself Issue problem, I record my real Face video For three angels facebook capture my 3 different angels pictures and recored my video But Don't Open My account. Please sir, unlocked my account
My Name Raju Roy , My date of birth , 25/06/1997, Sir please Open my account as soon as possible because his my real account. Thanks facebook team

Fri, 17/07/2020 - 4:20pm — Social activist collectively (not verified)

Enable my account from disable status

Respected sir,

We are from non profit organization,
In case if you are failure not to enable my account than ,we will run campaign against facebook,
You are simple collecting the information and disabling our account ,

Make sure we are from non profit organization,

Kindly do needful for us,
Plz enabled our face book account from disabled to enabled,

Thanks

Fri, 17/07/2020 - 4:14pm — Raj sisodiya (not verified)

Enable my fb account

Respected sir,

This is to inform you that ,I am using following fb account ,
My fb account is rajsisodiyasocialactivist [at] gmail [dot] com.

Incase if your are failure not to gain my account back,than I wl go against supreme court of india ,

You are simple damage the human violence ,
I m going go to file the FIR against mark zuckerberg and face book team,

It's my humble request plz give back my account,

Thanks,

Fri, 17/07/2020 - 8:25am — Waseem ahmad (not verified)

My facebook hack

My facebook hack and hacker change my namber and e-mail hacker blcakmail me pls help me

Wed, 15/07/2020 - 3:12pm — nilesh chauhan (not verified)

Didn't get the code for login on Facebook account

My login id as nileshazmi95 [at] gmail [dot] com
I am trying to login after entering the password interface told that will send u the otp on your mobile but i didn't receive any text plz help me in this what can i do
I also trying that will get that otp on registered mail but there is no option

Wed, 15/07/2020 - 1:16pm — Pooja sharma (not verified)

Band ho gya hai

Covid 19 ke bat rHa account open ni ho rahi hain plzzz chek sir

Wed, 15/07/2020 - 1:11pm — Dil kash (not verified)

हमारी फेसबुक नहीं खुल रही है

सर हमारी समस्या यह है | की हमने फेसबुक apps को delet कर दिए थे हमने फिर से instrol किये थो फेसबुक loging नहीं हो रही है और otp नहीं आ रही है | मोबाइल नंबर फेकेबुक पर डाले थे वही है समस्या का निदान कीजिये धन्यवाद

Fri, 21/08/2020 - 1:56pm — Sachin Katwal (not verified)

Skip password phone number email

हमने अपनी फेसबुक लॉगआउट कर दी थी अब में इसका पासवर्ड भूल गया हूँ और जो नंबर रजिस्टर है वो नंबर भी नहीं है मेरे पास

Wed, 15/07/2020 - 12:22pm — Tanvi chaudhary (not verified)

Account hacked and i not get otp

Hlo sir plss help to recieve the otp my acc.hacked and the was change the password and my account is deactivated.....

Tue, 14/07/2020 - 11:05pm — Sagar hiteshbhai jani (not verified)

my account was disabled

dear sir please help to take my id back the Facebook team has disabled my account because of i created the business page in that if u can help me for my account then i will definitely delete that posts and images and page

Tue, 14/07/2020 - 5:29pm — Shivam bongirwar (not verified)

I can't access my facebook id

Dear sir
Mera Facebook id hack hoha hai mai mera I'd access nahi kr pa raha hu plz meri help kar do

Tue, 14/07/2020 - 10:57am — Shubham Singhal (not verified)

Unfriend problem

सर मैंने एक टाइम में 400 फ्रेंड्स को अनफ्रेंड कर दिया था इसीलिए मैं तीन-चार दिन से फेसबुक फ्रेंड्स को अनफ्रेंड नहीं कर पा रहा हूं प्लीज इस प्रॉब्लम को सॉल्व कर दीजिए मैं आगे से ख्याल रखूंगा। प्लीज जल्दी से इस प्रॉब्लम को सॉल्व कर दीजिए बहुत प्रॉब्लम आ रहा है थैंक्यू फेसबुक।

Mon, 13/07/2020 - 3:45pm — Deepak Sharma (not verified)

For unable facebook account

I was send dirty image of other person.please pardon me from when don't so again. Please my facebook account reopen

Mon, 13/07/2020 - 8:22am — shravan kumar nuka (not verified)

My FB account was disabled

Hello fb

My account was disabled since 54 hrs with out any prior notice from fb team. It states that I didn't follow community regulations but plz

I didn't do any such things..

User _id: shravankumar1055 [at] gmail [dot] com

Please help me recover my account

Tue, 07/07/2020 - 4:11pm — Saurabh soni (not verified)

Disable

I have using Facebook for 7 year. My account was disabled by your team. Please reopen my disabled I'd .

Mon, 10/08/2020 - 3:12pm — Somnath Das (not verified)

My Personal Account Has been Disabled

Dear, Sir

My real Facebook account has been disabled due to not follow Facebook Community Standards but I never do like such things and there were also my many contacts they are very important to me but from last 7 days I couldn't able to access my Facebook Account.

So please try to recover my real Facebook Account as soon as possible

Tue, 07/07/2020 - 9:03am — Narinder Sharma (not verified)

Account Diaable

My Facebook Account is Disable . I am unable to know about the reason why account is down . I had not post any kind of abusive content or any violence content . Please review my account as soon as possible.
Narinder Sharma

Mon, 06/07/2020 - 9:53pm — Shahjad alam (not verified)

account hike hoo Gaya h

Hello sir Mera name shahjad Alam h sir Mera account kese na hike kar leya h sir plzz help me sir plzz sir

Mon, 06/07/2020 - 9:09am — Nazim (not verified)

Security check

Sir mare fb par security problam ho gi h 24 ghata baad ka raha h ki code send kraga sir please jaldi baag do

Mon, 06/07/2020 - 8:51am — Sweetu akash yadav (not verified)

Facebook account disable

Sir please reopen my account please

Sun, 05/07/2020 - 4:46pm — Neeraj GuRjar (not verified)

Hacked my account

My account has been hacked my account by another person.he using abuse me and my friends photos comment and write on pic then post the pic

Sat, 04/07/2020 - 6:19pm — Aditya Nair (not verified)

Account hacked

My Facebook account got hack i cant even recover it. I guess it was done by some third party website. Please help me recover my acc. Tried all the steps for recovery availabl. The hacker is using my acc to login into my private social apps and all. Please help me asap. My Facebook username is chikuaditya.4618

Sat, 04/07/2020 - 5:50pm — Peeush Paliwal (not verified)

My Facebook Account Is Disabled

Hello Facebook team please help me last 8 days my account is disabled so please reopen my account fast i am used facebook last 10 years i have facing this problem first time and i am very upset for that so please help me fast..
Thanks.

Sat, 04/07/2020 - 1:35pm — Chandan Tiwari (not verified)

Camplan

Sir mera I'd chandan tiwari se hi or mera I'd bnd ho gya hi ,,is me srkari dstawej mag rha hi plese help me

Fri, 03/07/2020 - 8:36am — Anonymous (not verified)

Reopen disable account

I am using facebook for 7-8 years but now my account was disabled.please enable my account

Thu, 02/07/2020 - 9:35pm — Chintu chauhan (not verified)

My facebook is disabled go to community center

sir my facebook is not open in this 3 month... my name on facebook is chintu chauhan and my id is Akhilesh7day [at] gmail [dot] com
plz review my account sir

Thu, 02/07/2020 - 8:01pm — Arbaz Khan (not verified)

Sir my account is disabled I have submitted my proof

My account is disabled from 20 days pls do the need full

Thu, 02/07/2020 - 5:07pm — Shradha mehrotra (not verified)

Acc got closed by fb

I have using Facebook for 12-13 year. My account has been disabled by your team on 2nd of july 2020.Please reopen my disabled I'd

Thu, 02/07/2020 - 3:20pm — SaifAli Momin (not verified)

Requesting to enable my account

Dear Sir/Madam i am SaifAli Momin requesting you to please enable my facebook account with a name SaifAli Momin as it were disabled from the last couple of days Please help me to enable it please

Wed, 01/07/2020 - 10:26am — Gyan Ratna Tiwari (not verified)

My account is disabled

Sir
Why my account is disabled. I show my I'd and valid mobile.

Mon, 29/06/2020 - 9:28am — S.A.Ajins (not verified)

Please unblock my original ID

Hello sir,

Ajins my original name and this is my original ID, I'm send my original identity so please remove my ID

Please quickly remove my ID in unblock please sir.

Thanks sir.

Fri, 26/06/2020 - 9:25am — SUDHANSHU TIWARI (not verified)

my account has been disabaled

Dear,Sir
yesterday i am using facebook,but at afternoon one message in my phone,for identify and then night 8 o'clock PM my account has been disabaled. plz check that fast sir.

Wed, 24/06/2020 - 6:50pm — Muhammad salman (not verified)

My account is hacked

Hi sir my account is hacked
Please recover my account

Wed, 24/06/2020 - 3:06pm — Shivani (not verified)

My account deactivated why?

Sir Mera fb account ko band kar diya why?

sv0773370 [at] gmail [dot] com

Mon, 22/06/2020 - 11:14pm — Ashish sharma (not verified)

Complaint for account hacked

Hello sir someone is hack my facebook acount he change my number password and mail id can you help me please

Mon, 22/06/2020 - 6:59am — Vineet kumar (not verified)

Facebook Account

Sir mera facebook Account Kisi ne diactivate kr diya hai jiski
I'd
Password Juhi@123
Hai plz sir activate my account plz sir support me

Tue, 04/08/2020 - 1:06am — Alok Singh (not verified)

My FB account id not login ,so please help me sir .

Please help me sir , my Face book account not login .

Tue, 28/07/2020 - 4:10pm — Suraj Beniwal jaipur (not verified)

My Facebook account name Suraj Beniwal Jaipur has been banned pl

Sir
My Facebook account name suraj Beniwal Jaipur please open kare

Sun, 26/07/2020 - 8:55am — Rakesh basak (not verified)

Disable profile

Help me

Thu, 23/07/2020 - 12:52pm — Sai k (not verified)

Please sir help kardo please

Sir mera facebook Account Kisi ne diactivate kr diya hai jiski
I'd sai143swt [at] gmail [dot] com
Password saibalajj
Hai plz sir activate my account plz sir support me

Thu, 16/07/2020 - 8:36pm — Khan bhai (not verified)

Reviewing Your Information May Take Longer Than Usual

Dear sir my Facebook account we received
your information problem please back open
my Facebook account i am very sad please sir
solve my problem please cheak it i am waiting

Wed, 15/07/2020 - 6:31pm — Veer Singh (not verified)

Account disabled

Sir my account has disabled by other person and how can re open same id

Wed, 15/07/2020 - 11:20am — Kevalmakwana (not verified)

My Account Disabled

Hello sir please my help my Account Disabled reopen Account

Mon, 13/07/2020 - 8:24am — shravan kumar nuka (not verified)

Bro..did they recover ur

Bro..did they recover ur account

If so tell me what u did

Fri, 03/07/2020 - 2:22pm — Gowtham (not verified)

Recover id

I lost my Facebook account because of some hackers I submitted my I’d proof for to activate my account but still not get my id please support me for open my Facebook account

Sat, 20/06/2020 - 7:56am — Anonymous (not verified)

Disable account

I have using Facebook for 12-13 year. My account was disabled by your team. Please reopen my disabled I'd .

Wed, 05/08/2020 - 12:30pm — JCI BHARATPUR ROSHNI (not verified)

Open my disabled FB account which has been disabled by your team

Please enable or open my FB account.. it's my humble request to you..
My age is 23 not less than 13...
I'm waiting for your positive response please open my account

Tue, 04/08/2020 - 12:28pm — Anonymous (not verified)

Meri fb account kiss na hack Kar liya ha please help me

Meri fb Ka account Kisi na hack Kar liya ha please help me

Sun, 02/08/2020 - 1:00pm — Tushar mogha (not verified)

My Facebook ID has been disabled

Sorry my ID mistak for help my ID recovery

Wed, 29/07/2020 - 4:47am — rockzackranu (not verified)

Account disebal

This is my original Facebook account.my Facebook account was disabled by mistakes. please review my identity.i can't contact my family and friends. please Activate my Facebook account. Thank you

Sun, 26/07/2020 - 8:52am — Rakesh basak (not verified)

Disable profile

Please refresh my profile

Thu, 23/07/2020 - 12:50pm — Sai k (not verified)

My account is disabled

Hello sir I'm real user of thia account your security system by mistake disable my personal Facebook account and you have disabled my account due to Facebook comment standard. But I prove my all identity with is enough to response my Facebook account i hope you look my appeal and open my Facebook account as soon as possible thanks.

Mon, 20/07/2020 - 7:36pm — Jay Dutt Sharma (not verified)

Facebook disabled my account

my account was disabled by instagram and facebook. But i haven't violate any of their policies. They dont justify why my account has been disabled. I have alot of data on my id . Help me to recover my account

Mon, 20/07/2020 - 10:16am — Rishabh khesari lal yadav (not verified)

Disabled my acount

Mera account disabled ho gya hai

Sun, 19/07/2020 - 10:06pm — Anonymous (not verified)

My Facebook account has been disabled

Mila Kiya account bapas

Sun, 19/07/2020 - 9:41pm — Santosh sinha (not verified)

Sar mera facebook account

Sar mera facebook account Band Ho Gaya Hai Sar call DJ please ke liye main aapse mafi Mangta hun main dubara se Galti Ko Nahin ho raha hun ga please sar

Fri, 17/07/2020 - 4:33pm — Maheshmahi (not verified)

My Facebook account was disabled

Sir my Facebook account is real and has been disabled without any reason plz restore it as soon as possible because I have done nothing wrong which may harm your platform

Wed, 15/07/2020 - 1:04pm — Rãvì kümâr (not verified)

My personal account was disabled

Hello sir., My account is in review and it show Reviewing your information may take longer than usual I uploaded my real photo or I'd card picture and screenshot but dont unlocked my account Please sir reopen my Facebook account this my personal facebook account. Thanks

Sun, 12/07/2020 - 2:11am — Hemant raj (not verified)

My FB account heck

Plz help mera FB account kisi be hack kr liya or mere pic or family pictures ke sath khilwar kr rh h

Sat, 11/07/2020 - 7:21pm — Vikash Kumar jaiswal (not verified)

My account Disable please help

Dear Facebook team
I am the real person of this account
My name is vikash Kumar jaiswal
My date of birth is 12/03/1992
I am sending you my real identy card
Which is a my real information
Please verify my information and
Unlock my account thanks
Facebook team

Tue, 07/07/2020 - 11:34am — Shailesh Bisen (not verified)

Acount disable

Sir account on nahi ho raha hai kuch help chahiye

Sun, 05/07/2020 - 6:32pm — Merayaarr (not verified)

My account was disabled

My account is not working mode and other person operate my account.so I request you close my fesbook account immediately. thank you

Thu, 02/07/2020 - 3:20pm — Aryan gavit (not verified)

My prasnal Facebook account disabled

My prasnal Facebook account disabled by mistakeli I need my prasnal Facebook account please turn at on open again
Thanks Facebook team

Wed, 01/07/2020 - 9:33pm — Kahnu Baral (not verified)

My facebook hack plz recover my facebook account

Plz help me

Wed, 01/07/2020 - 8:24pm — Rohit Rao (not verified)

Disable

Hi Facebook
I don't no how
But my account has disable. Plz restart my account

...Regards
Rohit Rao

Fri, 19/06/2020 - 11:29am — harsh Kushwaha (not verified)

my facebook account was disable

Hey team. my account has been disable.. (_aatankkk_) nd facebook name is harsh kushwaha actually my friends make a joke with me i really don't no how to do this and i m sure you are activate my account fastly ky last 4-5 year memories gonna my one mistake and a joke with my freinds i m so guilty to do this mistake its not repeat again please team this account very important my life .. please give me back my account .. i am sure you are think my mistake .. please team give me my account.. i am never repeat again

Sun, 02/08/2020 - 1:04pm — Tushar mogha (not verified)

Sir Mari ID disable ho gai ha app Mari ID ko recover kar do plea

Sir Mari ID disable ho gai ha app Mari ID ko recover karva do please help for me

Sun, 26/07/2020 - 8:46am — Rakesh basak (not verified)

Facebook

Help me

Sat, 11/07/2020 - 9:33am — sachin solanki (not verified)

Account disable

My account not found please help me

Wed, 08/07/2020 - 5:28pm — Rajesh soni (not verified)

Disable account will be start

My account is also disable please help me to get my account return my email id is rajesh74744 [at] gmail [dot] com ph no. my facebook account which have used by me more than 10 years. I need this account due to my social network demand. Please activate my account , its my humble request to you.

Thu, 18/06/2020 - 8:27pm — Komal kohli (not verified)

Hello sar mera naam komal

Hello sar mera naam komal kohli hai sar mera acoount band ho gaya hai sar meri help karo sar help plz sar

Wed, 01/07/2020 - 11:05am — Md Alauddin (not verified)

Reopen my disable account

The director
Facebook Department
Sub: Reopen my disable account.
Sir,
With reference to the above subject I want to draw your kind attention I Md Alauddin id alauddin2522 [at] gmail [dot] com Department has disabled my. So kind request to you sir please reopen my facebook account id .
I shall be highly obliged for this act of kindness.

Thu, 18/06/2020 - 8:24pm — Komal kohli (not verified)

Hello sar mera naam komal

Hello sar mera naam komal kohli hai sar mera acoount band ho gaya hai plz meri help karo plz sar

Tue, 30/06/2020 - 2:38pm — Santosh Kumar (not verified)

Disable

- 8:27pm.
Hello sar mera naam santosh kumar hai sar mera acoount band ho gaya hai sar meri help karo sar help plz sar

Thu, 18/06/2020 - 8:22pm — Gollalappa Basavaraj (not verified)

I can't access my fb account

Submitted by Gollalappa basavaraj on 10/06/2020 - 8:41pm.
sir i have phone number that
Submitted by gollalappa basavaraj on Mon, 10/06/2020 - 11:11am.
sir i have phone number that add in my fb id but i didnot get a otp for reset my account
i think my account was hacked

Tue, 04/08/2020 - 12:36pm — Aniket singh (not verified)