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Finnair Customer Care No. 0124-467 1111
Updated on Monday, 10 February 2025 - 10:38am
Organization:
Finnair Toll free Number(s):
- 1800 102 1233 (For Customer Support, Mon-Fri, 9:30am-5:30pm, Sat, 9:30am-1:30pm)
All India Number(s):
- 0124-467 1111 (For Reservations, Mon-Fri, 9:30am-5:30pm, Sat, 9:30am-1:30pm)
Website:
Official Website IVRS Menu: 0124-467 1111
- Press 1: For Reservations
- Press 2: For Sales
- Press 3: For Account
- Press 4: For Management
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Important Link
Lost / Damage / Delayed Baggage Procedure
- For any query/complaint related to Lost / damaged / delayed baggage you can call at the 18001021233
- You have to report any damaged baggage within 7 days
- If your Lost / Damage / Delayed Baggage is still not located within 3 days, you can fill this Form
- For more information Please Read
Refund Procedure
- For any query/complaint related to refund/cancellation you can call the customer support number
- The refund claim must be made within 3 months from the original departure date and within 6 months from the original departure date in case of death.
- You can apply for refund by filling the online refund application Form
- For more information Please Read
India Office
4091-92, 4Th Floor,
Vipul Square B-Block,
Sushant Lok, Phase - I
Gurgaon 122002 Haryana, India
Global Contact Details
| Sr No. | Locations | Contact No. |
|---|---|---|
| 1 | Argentina | +54 11 5274 1600 |
| 2 | Australia | +61 272 020 161 |
| 3 | Austria | +43 720 022 149 |
| 4 | Belgium | +32 25 88 16 66 |
| 5 | Canada | +1 647 946 9431 |
| 6 | Chile | +54 11 5274 1600 |
| 7 | China | +86 216 031 4544 Email: greaterchina@finnair.com |
| 8 | Czech Republic | +420 228 881 733 |
| 9 | Denmark | +45 69 91 80 00 |
| 10 | Estonia | +372 6 682 400 |
| 11 | France | +33 1 8288 2405 |
| 12 | Germany | +49 693 73 00007 |
| 13 | Greece | +30 21 0934 1500, +30 21 0934 1501 |
| 14 | Hong Kong, China | +852 21270560 Email: greaterchina@finnair.com |
| 15 | Hungary | +36 14453722 |
| 16 | Iceland | +358 9 818 0800 |
| 17 | Indonesia | +6221 521 0432 Fax No.: +6221 521 0585 |
| For More Details | ||
International Cargo Contact Details
| Sr No. | Service | |
|---|---|---|
| 1 | Network tracing | cargo.tracing@finnair.com |
| 2 | Claims | cargo-claims@finnair.com |
| 3 | Industry affairs (SPA agreements) | cargointerline@finnair.com |
| 4 | Cargo Customer Service | cargo.customerservice@finnair.com |
Comments
oversize bag
Hi I am travelling economy from new delhi to stockholm. I have with me a painting packed size 90 x 77 x 10 cms. weight 12 kgs. Do i have to pay extra for this size or would this count in my checked bag since i am not carrying any other luggage.
Bringing Pets to India from Finland.
Hello, I have a pet of around 13kg, which I am planning to bring to India via a direct Finnair flight from Helsinki.
What is the policy for bringing pets to India?
It is very critical information I couldn't get it online, if someone can guide me to some regulations, that would be really appreciated.
Thank you.
No show for Onward journey
I have booked my ticket Delhi-Helsinki-Munich , Gotenberg-Helsinki -Delhi (PNR No. 54Y9ND). But due to unavoidable situations I went to Gotenberg vis Zurich. As I am not able to use my onward reservations ( Delhi-Helsinki-Munich), would you please allow me to use my return tickets from Gotenberg to Delhi.
Ticket
Hello sir i booked my ticket from india to germany on 28 march 2020.but unfortunately i doesnt fly due to corana virus .so after 1 month i cancel my ticket .but local distributer gave me only 20600 rs but actually price is 24500 on booking time he deducted my rupees and i also booked extra luggage with 4652 rupess he also not paid this money . So plz help and tell me about this .
Ticket copy
Dear sir I am travel in your airline last year 13 July 2019 Delhi to Helsinki and Helsinki to milan I want that ticket copy for some kind purposes please send me pdf file to my mail I am waiting for your reply
Name Gurmeet Singh Dhaliwal
Passport Number N43963051
Thank you
Lost
I left my bag in the flight while coming from helsinki to delhi, is there any way that i can get it back ? Please let me know
Enquiry about student discount
Hi sir,
Please help me with my doubts. I am from India. I want to travel from Mumbai to Dublin/cork in ireland
1. Is there any student discount?
2. Is there any special baggage allowance?
3. What would be the price of tkts on the date Aug 28/29.
Please respond as soon as possible
Thanks and Regards
Can a French citizen get there pet dog to India
Hi this is regarding my friend who is a French citizen who wants to get her pet dog to India on her vacation she wants to know what is the procedure and what are the documents required as well as who to contact to get this done your help on this matter will be highly appreciated
Student Baggage
I have booked a flight from Helsinki to Kuopio on August 9th. I am an International student coming from India. I was wondering how much would be the total baggage space for students? As till Helsinki I have been offered 45 kgs in checked and cabin bag space. Hope you could let me know
Accumulation of Award Points by Finnair
BHUPENDER DADWAL ,
Membership No: xxxxxxxxx ,
Existing Award Points: 15,000
PRATIMA DADWAL ,
Membership No: xxxxxxxxx ,
Existing Award Points: 15,000
We are desirous of accumulating many more Finnair Award Points and then subsequently use these at a later date.
Both of us have already booked our next Flights with Finnair on 20 June 2018 from Delhi to London (via Helsinki) and on 03 July 2018 from Rome to Delhi (via Helsinki).
You are requested to kindly add these points to our respective Accounts. There is no response to the emails sent by us so far.
Thanking you
Student baggage allowance
I have a flight from New Delhi to Berlin with a layover in Finland. I have booked a Finnair flight. I am a student who is moving to Berlin. Could you please tell me what is the baggage allowance for students.