Future Generali Life Insurance Customer Care No. 1800 102 2355

Organization:

Future Generali Life Insurance Co. Ltd.

Toll free Number(s):

1800 102 2355 (Contact Support, Mon-Sat, 9:30am-6:30pm)
1800 22 0233 (For Enquiry Related To Health And Motor Insurance Policy)

All India Number(s):

022-4097 6666 (For Contact Support)
81081 98633 (For WhatsApp Support)

Website:

Official Website

IVRS Menu:

IVRS Menu: 1800 102 2355	IVRS Menu: 1800 22 0233
First Select the preferred language Press 1: If You Are A Customer And Would Like To Know About Exisitng Policy Press 2: If You Are An Advisor And Would Like To Speak With FG Support Advisor Helpline Executive Press 3: For New Policy Application Status Or Verification Press 4: If You Wish To Know About New Product Or Services Press 5: If You Are An American Express Customer	Select Your Preffered Language Press 1: If You Are A Customer Press 2: If You Are Calling From Work Top Press 3: If You Are An Advisor Or Sales Partner

IVRS Menu: 1800 102 2355

IVRS Menu: 1800 22 0233

First Select the preferred language

Press 1: If You Are A Customer And Would Like To Know About Exisitng Policy
Press 2: If You Are An Advisor And Would Like To Speak With FG Support Advisor Helpline Executive
Press 3: For New Policy Application Status Or Verification
Press 4: If You Wish To Know About New Product Or Services
Press 5: If You Are An American Express Customer

Select Your Preffered Language

Press 1: If You Are A Customer
Press 2: If You Are Calling From Work Top
Press 3: If You Are An Advisor Or Sales Partner

Emails

care [at] futuregenerali [dot] in (For Contact Support)
senior [dot] citizens [at] futuregenerali [dot] in (For Senior Citizens Complaints/ Grievance)

Install App

Important Links

SMS Service

Send SMS To 5607003 with the below stated codes.
In case you have not registered / updated your mobile number with us then kindly do so by calling 18001022355

Sr No.	Services	SMS Code
1	Nearest Branch	NB <PIN Code>
2	Latest NAV	NAV <Policy Number>
3	Latest Fund Value	FV <Policy Number>
4	Premium Due Date	PDD <Policy Number>
5	Current Policy status	PS <Policy Number>
6	Last Premium Paid	LPP <Policy Number>
7	Premium Receipt Duplicate	PRD <Policy Number>
8	Premium Paid Certificate	PPC <Policy Number>
9	Unit Statement	US <Policy Number>
10	To Request Call Back	CM
11	Register / Update Email ID	UE <Policy Number> <New Email ID>

For Claim Process

If you have any query related to claim process then firsty you have to contact Customer Support Center Via calling at 18001022355 emailing at claims [dot] support [at] futuregenerali [dot] in or you can fill this Claim Request Form or visit your Nearest Branch
You can also fill this Claim Process Form
For More Information Related To Claim Process

Grievance Redressal

Level 1:

If you have any query/ complaint then firstly you have to contact to the customer support center via calling at
Contact No.: 18001022355 (Mon-Sat, 10am-7pm).
Email: care [at] futuregenerali [dot] in
Address:Customer Services Department Future Generali India Insurance Co. Ltd,
Unit 801 and 802, 8 th floor, Tower C, Embassy 247 Park,
L.B.S Marg, Vikhroli ( W ) Mumbai - 400083
You can also visit your Nearest Branch

Level 2:

If your query is not resolved within 15 days then email to the grievance officer at Gro [at] futuregenerali [dot] in or you can contact to the nodal officers at the details given below:

Sr No.	Designation	Email
1	Grievance Redressal team	care [at] futuregenerali [dot] in
2	Mr. Daivit Mehta	escalated [dot] complaints [at] futuregenerali [dot] in
3	Mr. Chaitanya Kapoor (GRO)	gro [at] futuregenerali [dot] in

Level 3

If you are not satisfied with level 1 or level 2 then you can contact at following details
Toll Free No.: 155255, 18004254732
Email: complaints [at] irdai [dot] gov [dot] in
Address: Insurance Regulatory and Development Authority of India(IRDAI)
Policyholder's Protectionand Grievance Redressal Department - Grievance
Redressal Cell. Sy.No.115/1, Financial District,
Nanakramguda, Gachibowli, Hyderabad - 500032
You can also lodge your complaint online through IRDAI Portal Or Council for Insurance Ombudsman (CIO) Portal.

Download Forms

Register/ Corporate Officce

Future Generali India Life Insurance Co. Ltd,
Unit 801 and 802, 8th floor, Tower C,
Embassy 247 Park, L.B.S. Marg,
Vikhroli (W), Mumbai- 400083
Fax: 022-40976600

Social Sites

Also See:

Future Generali General Insurance Toll Free No. 1800 200 233

India Customer Care