GAIL India Customer Care No. 1800 123 121 111

Organization: 
Toll free Number(s): 
  • 1800 123 121 111 (For Customer Support)
All India Number(s): 
  • 011-2618 2955 (For Customer Support)

IVRS Menu: 1800 123 121 111

  • Press 1: For emergency situation such as fire, leakage or low gas supply
  • Press 2: For new CNG connection and information related with connection 
  • Press 3: For customer service

Emails

  • info [at] gail [dot] co [dot] in (For General Query)
  • gailcgdhelpline [at] gail [dot] co [dot] in (For Queries related to City Gas Distribution)

Important Links

City Gas Distribution Offices

Sr. No. Location Contact No. Email Address
GAIL (India) Limited
1 Kordha(Bhubaneshwar) 0674-2742375, 0674-2742376 kausikdas [at] gail [dot] co [dot] in ,Kordha - CGD,
2nd floor, Block -1, Office Complex BMC Bhawani Mall,
Beside ONGC Office, Shaheed Nagar Bhubaneswar (Odisha) - 751007
2 Cuttack 0671-2309301, 0671-2309401 ssathpathy [at] gail [dot] co [dot] in Cuttack - CGD Plot No. 10-3-CM 1205/C
Opposite SIMS College, Sector-10, Cuttack, Odisha - 753014
3 East Singhbhum(Jamshedpur) 8987670901 gaurishanker [at] gail [dot] co [dot] in LIC- Jeevan Prakash Building, Bistupur, Jamshedpur, East Singhbum, Jharkhand-831001
4 Ranchi 0651-2481434, 0651-2411055 s [dot] angamuthu [at] gail [dot] co [dot] in Ranchi CGD Mecon Head Office
Complex, Vivekanand Chowk, Doranda, Ranchi, Jharkhand-834002
5 Patna 0612-3500980, 0612-3500981,
0612-3500982
sinhaak [at] gail [dot] co [dot] in Patna -CGD 6th Floor, Indira Bhavan Near
Hartali More, Patna, Bihar - 800001
6 Varanasi 7268071339, 9335941381,
9650503792, 0542-2965529,
0542-4101237
sushil [at] gail [dot] co [dot] in Varanasi CGD CGS - CNG Mother
Station Bhagwanpur, Harhaua Varanasi, Uttar Pradesh - 221105

Inquiry Contact Details

Sr. No. Department Contact Email Address
1 Petrochemicals Corporate office 0120-2446400,
0120-4862400
gailpmg [at] gail [dot] co [dot] in GAIL (India) Ltd 10th Floor, Jubilee Tower B-35 and 36,
Sector - 1 Noida (U.P.) - 201301
2 Procurement 0120-2515353,
Extn.: 1140
gptc [at] gail [dot] co [dot] in GAIL (India) Ltd., PARC Building Plot No. 24,
Sector-16 A. Noida - 201301
3 GAIL Polymer Technology
Center
0120- 2515353
Ext.: 1140
gptc [at] gail [dot] co [dot] in GAIL (India) Ltd., PARC Building Plot No. 24, Sector-16
A. Noida - 201301
3 Public Information 011-26172580 nk_subarno [at] gail [dot] co [dot] in -
4 Corporate Retail Marketing Group - coretail [at] gail [dot] co [dot] in GAIL (India) Ltd 10th Floor, Jubilee Tower
B-35 and 36, Sector - 1 Noida (U.P.) - 201301
5 Pata Production Plant 05683-282045 - GAIL Pata, Dist. Auraiya U. P.
6 Marketing Services Group 05683-230020 - GAIL Pata, Dist. Auraiya U. P.
7 Business Development 011-35722509 skishore [at] gail [dot] co [dot] in -

Zonal Offices

S/No. Location Designation Contact No. Email Address
North Zone
1 NCR General Manager 0120-2446400,
0120-4862400
k [dot] priyadarshi [at] gail [dot] co [dot] in,
bmajumdar [at] gail [dot] co [dot] in
14th Floor, Jubilee Tower,  B-35 and 36, Sector-1,
NOIDA, Uttar Pradesh - 201301
2 Chandigarh General Manager 0172-2722135 akash [at] gail [dot] co [dot] in,
umar [dot] jan [at] gail [dot] co [dot] in
Udyog Bhavan Annexe Building 18 Himalaya Marg Sector 17 Chandigarh - 160017
3 Jaipur Chief General Manager 0141-2230347,
0141-2230698,
0141-2230617
sanjaychauhan [at] gail [dot] co [dot] in,
rahul [dot] choudhary [at] gail [dot] co [dot] in
GAIL Vihar Sector-6 Vidhyadhar Nagar,
Jaipur, Rajasthan -302023
4 Lucknow Chief General Manager 0522-4159666,
0522-4005080,
0522-2204065
ak [dot] singh [at] gail [dot] co [dot] in,
aganguly [at] gail [dot] co [dot] in
3rd Floor, Fortuna Tower 10, Rana Pratap Marg,
Lucknow, Uttar Pradesh - 226001
5 Bhopal Chief General Manager 0755-6620132 rkumar_abu [at] gail [dot] co [dot] in,
Rupeshks [at] gail [dot] co [dot] in
8-Mapple High Street (2nd Floor), Opp. Aashima Mall, Hoshangabad Road, Bhopal, Madhya
Pradesh - 462026
South Zone
6 Hyderabad Chief General Manager 040-27149500 brathod [dot] tripathi [at] gail [dot] co [dot] in,
dnagesh [at] gail [dot] co [dot] in
Module No.105, NSIC Business Park
Kamala Nagar, Dr. A.S. Rao Nagar
ECIL(P.O.), Hyderabad, Telangana- 500062
7 Bengaluru General Manager 080-46244120 SM02287 [at] gail [dot] co [dot] in,
bzo [dot] pc [at] gail [dot] co [dot] in
“Swan”, 2nd Floor, #323, Kodigehalli Main Road,
Sahakar Nagar, Bengaluru, Karnataka - 560092
8 Chennai General Manager 044-28292176 , 044-28292179,
Extn: 9, 415
_rajiv [at] gail [dot] co [dot] in,
ashok [dot] k [at] gail [dot] co [dot] in
Chennai 5th Floor, 'Kuppu Arcade'
New No.4 (Old No.60), Venkatanarayana Road, T Nagar, Chennai, Tamil Nadu -600017.
East Zone
9 Bhubaneswar General Manager 0674-2975073 s [dot] voleti [at] gail [dot] co [dot] in,
a [dot] jagati [at] gail [dot] co [dot] in
702, NSIC-IMDC Building, IDCO Plot no. 6, Block-D, Mancheswar Industrial Area, Bhubaneswar - 751010
10 Kolkata Chief General Manager 033-46039990
puskar [at] gail [dot] co [dot] in,
m [dot] saha [at] gail [dot] co [dot] in
A Block, 2nd floor 22, Camac Street
Kolkata - 700016
11 Guwahati Chief General Manager 0361-2733099 m [dot] khandelwal [at] gail [dot] co [dot] in,
h [dot] nanda [at] gail [dot] co [dot] in
5th Floor, Megha Plaza, Basistha Chariali,
Guwahati - 781029, Assam
West Zone
12 Ahmedabad General Manager 079-26586692,
079-26586693,
079-26586694
anantkhobragade [at] gail [dot] co [dot] in,
n [dot] parmar [at] gail [dot] co [dot] in
809, Sakar-II, Opp. Town Hall, Near Ellisbridge,
Ahmedabad - 380006
13 Mumbai General Manager 022-27581201 vivekw [at] gail [dot] co [dot] in,
shafi [at] gail [dot] co [dot] in
GAIL Bhawan, 2nd Floor Plot No 73, Road No 3 Sector 15,
CBD Belapur Navi Mumbai - 400614
For More Offices, Please read

Nodal Officers Contacts

Sr No. Name Of Office Nodal Officer/Email Id Designation Link Nodal Officer / Email Id Designation Address Offices Covered
Corporate Nodal /Link Nodal Officer
1. Project Directorate, Corporate Office, New Delhi sk [dot] gupta [at] gail [dot] co [dot] in Ch. General Manager (Candp)
ak [dot] jha [at] gail [dot] co [dot] in
General Manager (Oandm- Cmg) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 All Departments Under Projects Directorate In Delhi And Ncr
2. Marketing Directorate, Corporate Office, New Delhi aagarwal [at] gail [dot] co [dot] in Ch General Manager (Mktg.-Rlng) jayanta [dot] naskar [at] gail [dot] co [dot] in General Manager (Mktg- Coordination) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 All Departments Under Marketing Directorate In Delhi And Ncr
3. Bd Directorate, Corporate Office, New Delhi ap04683 [at] gail [dot] co [dot] in Ch General Manager (Cspa And Ca)
amitabh [dot] ranjan [at] gail [dot] co [dot] in
General Manager (Corp.Strat.Plngandadvocac) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 All Departments Under Bd Directorate In Delhi And Ncr
4. Hr Directorate, Corporate Office, New Delhi devkumar [at] gail [dot] co [dot] in Ch General Manager (Hrd)
bkkullu [at] gail [dot] co [dot] in
General Manager (Hr-Pander) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 All Departments Under Hr Directorate In Delhi And Ncr
5. Finance Directorate, Corporate Office, New Delhi s [dot] mishra [at] gail [dot] co [dot] in Cgm (Fanda) sksinha [at] gail [dot] co [dot] in Ch General Manager (Fanda) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 All Departments Under Finance Directorate In Delhi And Ncr
Zonal Office Nodal /Link Nodal Officer
6. Zonal Office , Ncr-Noida nirbhaykumar [at] gail [dot] co [dot] in Dgm (Mktn-Ng)
bmajumdar [at] gail [dot] co [dot] in
Dgm (Mktg-Pc) 6Th Floor, Jubilee Tower, B 35 -36, Sector 1 Noida Ncr Zonal Office
7. Zonal Office, Hyderabad sm [dot] basha [at] gail [dot] co [dot] in Gm (Mktg-Ng) rajanna [at] gail [dot] co [dot] in Cm (Fanda) Module No.105, Nsic Business Park, Kamala Nagar, Dr. A.S. Rao Nagar, Ecil(P.O.), Hyderabad - 500062 Hyderabad Zonal Office And Amravati Branch Office
8. Zonal Office, Kolkata m [dot] saha [at] gail [dot] co [dot] in Gm (Mktg.-Ng) aumik [at] gail [dot] co [dot] in Dgm (Mktg.-Retail) Gail (India) Limited, Kolkata Zonal Office, 6Th Floor, Marbel Arch Building, 236B, Ajc Bose Road, Kolkata-700020 Kolkata Zonal Office
9. Zonal Office, Ahmedabad mkhdavda [at] gail [dot] co [dot] in Ch Manager (Mktg-Ng) sanakhan [at] gail [dot] co [dot] in Ch Manager (Mktg-Gas) 809,Sakar-Ii, Near Ellisbridge, Opposite Town Hall, Ahmedabad-380006 Ahmedabad Zonal Office
10. Zonal Office, Bhopal bk [dot] rao [at] gail [dot] co [dot] in Dgm (Mktg-Ng) sanjay [dot] gupta [at] gail [dot] co [dot] in Chief Manager (Mktg-Retail) Gail(India) Ltd., Bhopal Zonal Office, 8, Maple High Street, Opp. Aashima Mall, Hoshangabad Road, Bhopal (Mp) 462026 Bhopal Zonal Office
11. Zonal Office, Chennai vkathiresan [at] gail [dot] co [dot] in Ch Manager (Mktg-Pc) ksenthil [at] gail [dot] co [dot] in Ch Manager (Mktg-Ng) Gail(India)Limited, 4/60, 5Th Floor, Kuppu Arcade, Venkat Narayana Road, T.Nagar , Chennai -600017 Chennai Zonal Office
12. Zonal Office, Bhubaneswar parimalmandal [at] gail [dot] co [dot] in Dgm (Mktg-Ng) akpradhan [at] gail [dot] co [dot] in Cm (Mktg-Ng) Ginger Hotel, Jaydev Vihar, Bhubaneswar, Odisha-751013 Bhubaneswar Zonal Office
13. Zonal Office, Chandigarh s [dot] arora [at] gail [dot] co [dot] in Gm (Mktg.-Ng) spandher [at] gail [dot] co [dot] in Ch Manager (Mktg-Ng) Udyog Bhawan Annexe Building, 18, Himalaya Marg, Sector 17, Chandigarh -160017 Chandigarh Zonal Office
14. Zonal Office, Lucknow AV02741 [at] gail [dot] co [dot] in Dgm (Mktg) shaileshb [at] gail [dot] co [dot] in Cm (Mktg - Ng) Fortuna Tower 3Rd Floor, 10 ,Rana Pratap Marg , Near Sikander Bagh Crossing, Lucknow. Pin - 226001 Lucknow Zonal Office
15. Zonal Office, Jaipur sameer_chandawat [at] gail [dot] co [dot] in Ch Manager (Mktg-Pc) nvashishta [at] gail [dot] co [dot] in Ch Manager (Mktg-Ng) Gail Bhawan, Sector-6, Vidhyadhar Nagar Jaipur-302023, Rajasthan Jaipur Zonal Office
16. Zonal Office, Mumbai anurag [dot] arora [at] gail [dot] co [dot] in Dgm (Mktg-Ng) harshadwasnik [at] gail [dot] co [dot] in Dy General Manager (Mktg-Ng) Gail Bhawan, Road No-3, Plot No-73, Sec- 15, Cbd Belapur, Navi Mumbai, 400614 Mumbai Zonal Office
17. Zonal Office, Bengalaru rs02796 [at] gail [dot] co [dot] in Cgm(Marketing) sundar [at] gail [dot] co [dot] in Dy General Manager (Mktg- Pc And Retail) Gail India Ltd. #323, Swan, Kodegehalli Mian Road, Sahakar Nagar-560092 Beguluru Zonal Office
18. Zonal Office, Guwahati h [dot] nanda [at] gail [dot] co [dot] in Dgm(Mktg-Pc) djgogoi [at] gail [dot] co [dot] in Ch Manager (Mktg-Ng) Gail(India) Limited, Advika Building, 2Nd Floor Nr Surkeshwar Mandir 87, M G Road Po Panbazar, Guwahati Guwahati Zonal Office
Regional Office/Unit Nodal /Link Nodal Officer
Ed -Northern Region :
19. Ncr Oandm jaspreet [dot] singh [at] gail [dot] co [dot] in Ch Manager (Candp) bose [at] gail [dot] co [dot] in General Manager (Oandm-Ng P/L) 3Rd Floor, Parc Building, Gti Premises, Noida, Up - 201301 All The Departments/ Maintenance Bases Under Administrative Control Of Cgm /Oic, Ncr(Oandm) Except Agartala Oandm
20. Agartala Oandm And P/L Maintenance Bases aschakma [at] gail [dot] co [dot] in Dgm (Hr) amit [dot] sharma [at] gail [dot] co [dot] in Dgm (Fanda) Gail (India)Ltd, Near Hindi Higher Secondary School, Opp. Radhanagar Bus Stand, Po-Abhoynagar, Agartala, Tripura West, Pin €" 799005 All Offices Under Administrative Control Of Oic /Gm , Agartala
Ed -Western Region :
21. Belapur,Mumbai- Oandm And P/L Maintenance Bases s [dot] gedam [at] gail [dot] co [dot] in Gm (Oandm-Ng P/L) sanjaysahoo [at] gail [dot] co [dot] in Cm (Hr) Gail Bhawan, Road No-3, Plot No-73, Sec- 15, Cbd Belapur, Navi Mumbai, 400614 All The Departments Reporting To Ed, Western Region ( Mumbai Oandm / Zonal Mktg )
22. Gpu-Usar/Pdh Pp Project Usar sh [dot] mhatre [at] gail [dot] co [dot] in Gm (Pdh-Pp Projects) rc15274 [at] gail [dot] co [dot] in Cm (Pdh-Pp Projects), Usar Pdh-Pp Project (Erstwhile Lpg Recovery Plant) Usar Post. Malyan, Talika Alibagh Disst. Raighar 402203 Pdh Pp Project Office Usar, Maharashtra
23. Gpu-Gandhar kksoni [at] gail [dot] co [dot] in Gm (Oandm-Gpu) nsprasad [at] gail [dot] co [dot] in General Manager (Oandm- Gpu) Gas Processing Unit, Gandhar, Village Rozatankaria, Taluka Amod, Dist. Bharuch Gujarat-392140 Gpu-Gandhar
Ed - Central Region :
24. Vijaipur -Oandm /Gpu/Lpg And P/L Maintenance Bases rps04536 [at] gail [dot] co [dot] in General Manager (Candp) sirole [at] gail [dot] co [dot] in Dy General Manager (Fanda) Gail Complex, Vijaipur, Dist. Guna, Mp- 473112 All The Terminals And Offices Reporting To Oic, Vijaipur , Chhainsa Compressor Station And Jhabua
25. Gpu- Vaghodia Meena_SR [at] gail [dot] co [dot] in Dy General Manager (Oandm) shivp [at] gail [dot] co [dot] in Dy General Manager (Hr) Gidc Industrial Estate, Vaghodia- 391760, Dist. Vadodara (Guj) Lpg Plant And Compressor Station Vaghodia
26. Vadodara Oandm And P/L Maintenance Base mantu [dot] kumar [at] gail [dot] co [dot] in Dgm (Hr) rameshna [at] gail [dot] co [dot] in Dgm (Candp) Gail Complex, Plot No.549/1, Ajitnagar, Akota, Vadodara All Terminals And Offices Reporting To Oic, Vadodara
27. Hazira Compressor Station And P/L Maintenance Bases ts [dot] baghel [at] gail [dot] co [dot] in Dgm (Oandm) ptrao [at] gail [dot] co [dot] in Gm (Oandm) Hazira Compressor Station, Ichhapor- Maghdalla Road, Po.Ongcl, Dist-Surat (Gujarat) Hazira Compressor Station And Silvassa Maintenance Base
28. Khera Compressor Station And P/L Maintenance Bases bpsenapati [at] gail [dot] co [dot] in Dgm (Hr) NKS02384 [at] gail [dot] co [dot] in Cm(Candp) Khera Compressor Station Gram: Chikli, Tehsil: Tarana, Dist. : Ujjain Khera Cpmpressor Station And Pithampur , Dewas Maintenance Base
29. Kailaras Compressor Station And P/L Maintenance Bases umashanker [at] gail [dot] co [dot] in Dy General Manager (Oandm-Ng P/L) prashantrathor [at] gail [dot] co [dot] in Dy General Manager (Fands) Kailaras Compressor Station, Tehsil - Kailaras, District- Morena, Madhya Pradesh, Pin:476224 Kailaras Compressor Station And Malanpur,Agra,Mathura,Dholpur Maintenance Base
30. Dibiyapur Compressor Station And P/L Maintenance Bases manishyadav [at] gail [dot] co [dot] in Ch Manager (Fanda) ajayrawat [at] gail [dot] co [dot] in Gm (Hr) Gail (I) Limited, Hvj Compressor Station, Dibiyapur, Auraiya- 206244, Uttar Pradesh Dibiyapur Compressor Station And Babrala,Aonla, Barielly,Shahjahanpur,Lucknow, Jagdishpur,Phulpur Maintenance Base
Ed - Southern Region :
31. Bengaluru-Oandm And P/L Maintenance Bases vsrinivasulu [at] gail [dot] co [dot] in Gm (Candp) csankar [at] gail [dot] co [dot] in Dgm (Hr) 323,Swan, 2Nd Floor, Kodigehalli, Main Road, Sahakarnagar, Banglore- 560092 All Terminals And Offices Reporting To Oic Bengaluru
32. Kg Basin / Rajahmundry Oandm And P/L Maintenance Bases 9971762233,
avinash [dot] k [at] gail [dot] co [dot] in
Dgm (Bis) prabhakar [dot] deevi [at] gail [dot] co [dot] in Cm (Hr) 72-2-14/A, Gail Bhavan, A V Appa Rao Road, Rajahmundry - 533103 Rajahmundry Office And Tatipaka, Vijjeswaram, Kakinada, Gudivada, Lanco Maintenace Base
33. Cauvery Basin/ Karaikal-Oandm And P/L Maintenance Bases plaxmi [at] gail [dot] co [dot] in Dy General Manager (Oandm-Ng P/L) 7382160550, vganeshbabu [at] gail [dot] co [dot] in Cm (Hr) Ist And Ii Nd Floor, A.H.M. Complex, Kamarajar Salai, Karaikal 609 602 , Puducherry (U.T) Karaikal Office And Ppcl - Terminal, Adiyakamangalam, Perungulam, Kuthalam,Ramnad Maintenance Base
34. Kochi Oandm And P/L Maintenance Bases vkmnair [at] gmail [dot] co [dot] in Dgm (Candp) 9769367364, sharikumar [at] gmail [dot] co [dot] in Dgm (Oandm-Ng P/L) Kinfra Hi-Tech Park, Off Hmt Road, Hmt Colony,Po-Kalamassery,Kochi- 683503 Kochi Office And P/L Maintenance Bases Under Kochi
Ed - Eastern Region :
35. Jhbdpl Hq And P/L Maintenance Bases gchappity [at] gail [dot] co [dot] in Dy General Manager (Oandm-Ng P/L) arvindk [at] gail [dot] co [dot] in Ch Manager (Oandm-Ng P/L) 5Th Floor, North Wing Of Eastern Block, Mecon Head Office Complex, Doranda, Ranchi, Jharkhand-834002 All Terminals And Offices Reporting To Oic Ranchi
36. Jlpl Hq, Pumping Stations, P/L Maintenance Base , Jaipur sheewshankar [at] gail [dot] co [dot] in Gm (Rimg) sudhir [dot] sharma [at] gail [dot] co [dot] in Dy General Manager (Vigilance) Gail Bhawan, Sector-6, Vidhyadhar Nagar Jaipur-302023, Rajasthan All Offices And Pumping Stations Under Oic,Jaipur
37. Vspl Hq, Pumping Stations And P/L Maintenance Bases s [dot] patta [at] gail [dot] co [dot] in Dy General Manager (Lpg P/L Oandm) madanklade [at] gail [dot] co [dot] in Ch Manager (Hr) Gail (India) Limited, Dispatch Terminal, Sheela Nagar, Bhpv Post, Behind Vikas College, Port Road, Visakhapatnam - 530012. All Offices And Pumping Stations Under Oic,Vizag
38. Pata Petro-Chemical Complex skmishra [at] gail [dot] co [dot] in Cgm (Candp) akjain [at] gail [dot] co [dot] in Cgm (Fanda) Gail Petrochemical Complex, Pata, Auraiya (U.P.)- 206241 All Offices Under Oic Pata
39. Gti, Noida asheesh [at] gail [dot] co [dot] in General Manager (Training) dkhatri [at] gail [dot] co [dot] in Dgm(Training) Plot No. 24, Sector-16 A, Noida €" 201301, Up All Departments Under Oic, Gti, Noida
40. Cgd, Bhubaneswar kausikdas [at] gail [dot] co [dot] in Gm (Cgd) amitabh [dot] ghorai [at] gail [dot] co [dot] in Dgm (Cgd) Ginger Hote, Opposite Nalco Hq, Jayadev Vihar,Nayapalli, Bhubaneswar Cgd Bhubaneswar
Corporate Functions Nodal /Link Nodal Officer
41 Corporate-Bd subhanjan [at] gail [dot] co [dot] in Dgm (Bd) kschauhan [at] gail [dot] co [dot] in Sr Manager (Bd) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Bd Functions
42 Corporate-Bis dbbiswas [at] gail [dot] co [dot] in Gm (Bis) ujjowal [at] gail [dot] co [dot] in Dcm (Bis-Ps) 15/16Th Floor , Jubli Tower , Noida Corporate Bis Functions
43 Corporate-Comm. rupeshkr [at] gail [dot] co [dot] in Dgm(Cc) gdas [at] gail [dot] co [dot] in Cm(Cc) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Comm Functions
44 Corporate-Candp txalxo [at] gail [dot] co [dot] in Gm(Candp) sandeep [dot] sharma [at] gail [dot] co [dot] in Cm(Candp) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Candp Functions
45 Corporate-Cgd vkapoors [at] gail [dot] co [dot] in Gm(Cgd) manishmate [at] gail [dot] co [dot] in Cm(Cgd) 8Th Floor , Jubli Tower , Noida Corporate Cgd Functions
46 Corporate-Csr d [dot] kumar [at] gail [dot] co [dot] in Dgm(Csr) anjali [dot] sood [at] gail [dot] co [dot] in Cm(Csr) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Csr Functions
47 Corporate-Eandp vikramjit [at] gail [dot] co [dot] in Cm(Eandp) sknayak [at] gail [dot] co [dot] in Dgm(Eandp) 16Th Floor , Jubli Tower , Noida Corporate Eandp Functions
48 Corporate-Fin And Treas. amit [dot] parashar [at] gail [dot] co [dot] in Dgm(Fanda) sushilgupta [at] gail [dot] co [dot] in Dy General Manager (Fanda- Treasury) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Fin Functions
49 Corporate-Gail-Tel mahesh [dot] singh [at] gail [dot] co [dot] in Dy General Manager (Gailtel) ramesh [dot] kumar [at] gail [dot] co [dot] in Dy General Manager (Gailtel-Tm) 11Th Floor , Jubli Tower , Noida Corporate Gail Tel Functions
50 Corporate-Hr And Security lksaluja [at] gail [dot] co [dot] in Gm(Hr-Admin) caleb [at] gail [dot] co [dot] in Dgm(Security) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Hr Functions
51 Corporate-Mktg-Igs roshan [at] gail [dot] co [dot] in General Manager (Mktg- Int. Lng) anurag [dot] sharma [at] gail [dot] co [dot] in Ch Manager (Mktg-Shipping And Intl Lng) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Mktg Igs Functions
52 Corporate Mktg-Ng kumar [dot] komireddy [at] gail [dot] co [dot] in Cm(Mktg-Ng) shsingh [at] gail [dot] co [dot] in Dgm(Mktg-Ng) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Mktg Ng Functions
53 Corporate Mktg-Pc prashant [dot] kapoor [at] gail [dot] co [dot] in Dy General Manager (Mktg-Pc) ashish [dot] saxena [at] gail [dot] co [dot] in Ch Manager (Mktg-Pc) 10Th Floor , Jubli Tower , Noida Corporate Mktg Pc Functions
54 Corporate Mktg-Retail vivek [dot] mittal [at] gail [dot] co [dot] in Dgm(Mktg-Retail) naresh_gupta [at] gail [dot] co [dot] in Dy General Manager (Mktg-Retail) 10/12Th Floor , Jubli Tower , Noida Corporate Mktg Retail Functions
55 Corporate-Project mkkataria [at] gail [dot] co [dot] in Gm(Projects) renu [dot] sinha [at] gail [dot] co [dot] in Dgm(Projects) 18Th Floor , Jubli Tower , Noida Corporate Project Functions
56 Corporate-Pd asureshbabu [at] gail [dot] co [dot] in Dgm(Pd) hari [dot] om [at] gail [dot] co [dot] in Cm(Pd) 7Th Floor , Jubli Tower , Noida Corporate Pd Functions
57 Corporate-Randd lmaurya [at] gail [dot] co [dot] in Gm(Randd) tpyuvaraj [at] gail [dot] co [dot] in Dgm(Randd) Plot No. 24, Sector-16 A, Noida €" 201301, Up Corporate Randd Functions
58 Corporate-Ra r_kannan [at] gail [dot] co [dot] in Dgm(Ra And Trans) ravindra [dot] deshmukh [at] gail [dot] co [dot] in Ch Manager (Mktg-Ra) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Ra Functions
59 Corporate-Law venkatesan [at] gail [dot] co [dot] in General Manager (Law) nikita [at] gail [dot] co [dot] in Ch Manager (Law) 16,Bhikaji Cama Place, R K Puram, New Delhi- 110066 Corporate Law Functions

Bussiness Centres Contacts

Sr. No. Location Designation Contact Email Address
1 Pata Executive Director (Pc-O and M) 05683-282356 ajay [dot] tripathi [at] gail [dot] co [dot] in Gail (India) Limited, Po-Pata, Auraiya,
Uttar Pradesh 206241
2 Vijaipur Executive Director (O and M-Cr) 07544-274444 praveerkumar [at] gail [dot] co [dot] in Gail (India) Limited, P.O. Gail Complex,
Vijaipur Distt. Guna (M.P) 473112
3 Vadodara Ch General Manager (O and M-Ng P/L) 02668-267340 satishsaini [at] gail [dot] co [dot] in,
oiccellvadodara [at] gail [dot] co [dot] in
Gail (India) Limited, G.I.D.C. Industrial Estate,
Vaghodia-391760, Distt.-Vadodara(Gujarat)
4 Hazira Ch General Manager (O and M) 0261-2290300 dsengupta [at] gail [dot] co [dot] in Gail (India) Limited, P.O. Ongc Nagar,
Surat - 394518, Gujarat, India
5 Raipur - - - Gail (India) Limited, 2Nd Floor, Forum Business Centre,
Bhatagaon, Raipur, Chhattisgarh - 492015

Vigilance Officers Contact

S.No Designation Phone No. E-mail Address
1 Chairman and Managing Director 011-26102077 cmd [at] gail [dot] co [dot] in
GAIL (India) Ltd.
16, Bhikaiji Cama Place
New Delhi- 110066
2 Chief Vigilance Officer 011-26194153 cvogail [at] gail [dot] co [dot] in
GAIL (India) Ltd.
16, Bhikaiji Cama Place
New Delhi-110066
3 Superintendent of Police (ACB) 011-24363460 hobacdel [at] cbi [dot] gov [dot] in
Central Bureau of Investigation
CGO Complex, Block No. 4, Ist Floor
Lodhi Road, New Delhi-110023
4 Secretary
Chief Vigilance Commissio
- -
Satarkta Bhawan, Block-A
GPO Complex, INA
New Delhi -110023

Public Informations Officers Contacts

ACPIOs Officers

S No. Jurisdiction (Location/Region) Email Address
1. Abu Road ast04801 [at] gail [dot] co [dot] in
Booster Station National Highway-14, P.O.Khadat Distt.:Sirohi, Abu Road, Rajasthan-307026
2. Agartala (incl. Lakwa Terminal) pk [dot] biswas [at] gail [dot] co [dot] in
Near Hindi Hr. Sec. School Opp. Radhanagar Bus Stand P.O. Ahbhoynagar Agartala-799 005 (Tripura West)
3. Agra And Kailaras region
(incl. Mathura, Ferozabad, Malanpur)
jp [dot] gaur [at] gail [dot] co [dot] in
Kailaras Compressor Station Village- Rithonia, Kailaras
Distt.-Morena-476224 (MP)
4. Ahmedabad ZO anantkhobragade [at] gail [dot] co [dot] in
809, Sakar II, Building Near Ellis Bridge
Opposite Town Hall Ahmedabad : 380 006 Gujarat
5. Bengaluru region (including
Bengaluru-SV2B, Chitradurga, Hosur, Hubli ,
Kolhapur, Singasandra, Salem and Zuari-Goa)
josethomas [at] gail [dot] co [dot] in
'SWAN' 2nd Floor 323, Kodigehalli Main Road
Sahakar Nagar,Bengaluru-560092
6. Bengaluru ZO rs02796 [at] gail [dot] co [dot] in
'SWAN' 2nd Floor 323, Kodigehalli Main Road
Sahakar Nagar,Bengaluru-560092
7. Bhopal ZO rkumar_abu [at] gail [dot] co [dot] in
S-F-16, Mansarovar Complex, Hoshangabad Road, 11th Floor,
Bhopal- 4620016
8. Bhubaneswar region
(including Angul, Dhamra,
Jaipur, Jaharsuguda, Paradip Cuttack and Rourkela)
kvgsrinivas [at] gail [dot] co [dot] in
Jagdishpur-Haldia-Bokaro-Dharma Gas Pipeline Project Office,
612, Utkal Signature, Pahala, NH-5,Bhubaneswar-752101
9. Bhubaneswar CGD
(including Cuttack CGD)
kausikdas [at] gail [dot] co [dot] in
GAIL (India) Limited Jagdishpur-Haldia-Bokaro-Dharma
Gas Pipeline Project Office, 612, Utkal Signature,Pahala,
NH-5, Bhubaneswar-752101.
10. Bhubaneswar ZO s [dot] voleti [at] gail [dot] co [dot] in
GAIL (India) Limited Unit DCB016, Upper Ground Floor, DLF
Cybercity, IDCO Infopark, Chandaka Industrial Estate, Patia,
Bhubaneswar-751024
11. Chandigarh ZO akash [at] gail [dot] co [dot] in
Udyog Bhawan, Annexe Building, 18, Himalaya Marg. Sector-17C,
Chandigarh- 160017
12. Chennai ZO ashok [dot] k [at] gail [dot] co [dot] in
New No. 4 Old No. 60, 5th Floor, Kuppu Arcade,
Venkatara Rayana Road, T Nagar CHENNAI- 600 017
13. Chennai ( Including KKMBPL, Tamil Nadu region) lsomasundaram [at] gail [dot] co [dot] in
New No. 4 Old No. 60, 5th Floor, Kuppu Arcade,
Venkatara Rayana Road, T Nagar CHENNAI- 600 01
14. Cherlapally yogeshgautam [at] gail [dot] co [dot] in
LPG Receiving Terminal , Vill. Rampally, IDA PHASE-III Cherlapally, Hyderabad-500080
15. Chhainsa rk [dot] Singh [at] gail [dot] co [dot] in
Chainsa Compressor Station Tehsil-Ballabhgarh
Distt.-Faridabad- 121004(Haryana)
16. Dibiyapur (including
associated terminals)
jpathak [at] gail [dot] co [dot] in
HVJ Compressor Station, P.O. Dibiyapur
Dist: Auraiya-206244 Uttar Pradesh
17. G Konduru gd [dot] vasu [at] gail [dot] co [dot] in Lpg Booster Station Vill. And Mandal-G.Konduru
Krishna District Andhra Pradesh Pin: 521 229
18. Gandhar a [dot] majumdar [at] gail [dot] co [dot] in
LPG Recovery Project, Village- Rozatankaria, Taluka-Amod,
Distt. Bharuch-392 140 (Gujarat)
19. GTI Noida Including SDI Raebareli pk [dot] dey [at] gail [dot] co [dot] in
Plot No 24, Sector 16A NOIDA-201301
Gautam Budh Nagar (UP)
20. Guwahati ZO m [dot] khandelwal [at] gail [dot] co [dot] in
GAIL-Guwahati Zonal Office, 2nd Floor Advika,87, M.G.Road,
Panbazar Guwahati, Assam-781001
21. GTI-Jaipur lp [dot] jaiswal [at] gail [dot] co [dot] in
GAIL GTI Jaipur Sector- 6, Vidhyadhar Nagar,
Jaipur- 302039, Rajasthan
22. Hazira (including Silvassa) dsengupta [at] gail [dot] co [dot] in
Hazira Compressor Station, Ichhapor-Maghdalla Road
PO:-ONGC-394518, Distt:-Surat(Gujarat)
23. Hyderabad ZO d [dot] sinha [at] gail [dot] co [dot] in
Hyderabad Zonal Office, Module No: 105, 1st Floor, NSIC-EMDBP Building, Kamalanagar, Dr. A S Rao Nagar, ECIL (P.O),
Hyderabad-500062
24. Jaipur region sanjaychauhan [at] gail [dot] co [dot] in
Zonal CGM GAIL India Ltd. GAIL Bhawan, Sector- 6,Vidhyadhar Nagar, Jaipur- 302039, Rajasthan
25. Jaipur ZO sanjaychauhan [at] gail [dot] co [dot] in
GAIL- Jaipur Zonal Office GAIL Bhawan, Sector- 6,
Vidhyadhar Nagar, Jaipur- 302039, Rajasthan
26. Jamnagar (including Vadinar) brijeshchaudhary [at] gail [dot] co [dot] in
LPG Dispatch Terminal, RPL-RRTF Areas Moti Khavdi, P.O. Digvijaygram Distt.-Jamnagar-361140
27. Jamshedpur-CGD gaurishanker [at] gail [dot] co [dot] in
Jeevan Prakash Building, Bistupur Main Road, Bistupur,
Jamshedpur, Jharkhand-831 001
28. Jhabua prabuddha [dot] majumdar [at] gail [dot] co [dot] in
Jhabua Compressor Station, Gaylar Kalan,
Jhabua- 457661 (M.P.)
29. Kandla smbhatt [at] gail [dot] co [dot] in
GAIL (India) Ltd., GAIL Kandla Office Mithi Rohar
Gujarat-370240
30. Karaikal (including associated terminals) selvaraju [at] gail [dot] co [dot] in
1st And 2nd Floor, AHM Complex, 164, Kamarajar Salai,
Opp. to Uniqcon Plaza, Karaikal-609602.
Ph: 04368-220949/50/51/52
31. Khera (including associated terminals) avinashbauskar [at] gail [dot] co [dot] in
Khera Compressor Station Village-Chikali, Chikali-Khera Road,
Tehsil.-Tarana, Distt.-Ujjain
32. Kochi region (including Kochi,
Kochi ZO, Mangalore, Palakkad,
Eloor DT, Kozhikode, Kannur, Manglore)
viju [dot] m [at] gail [dot] co [dot] in
GAIL (India) Ltd., Kinfra Hi-Tech Park, GAIL-HMT Colony Road, HMT Colony P.O. Kalamassery, Kochi 683 503, Kerala
Tel: 0484 2983210-12
33. Kolkata ZO puskar [at] gail [dot] co [dot] in
GAIL(INDIA)LTD. Marble Arch. 6th Floor, Unit no 602, 236B, AJC Bose Road, Kolkata- 700020
34. Kolkata srmondal [at] gail [dot] co [dot] in
4th Floor, Finance Centre, CBD Action area-II, Mother's Wax Museum Building, Opposite to ECO Park, New Town, Kolkata: 700156
35. Loni (including Madanpur Khadar, Bhondsi,
Piyala and associated terminals)
pradeep [dot] pancholi [at] gail [dot] co [dot] in
C/O Indian Oil Corp. Ltd., LPG Bottling Plant,
Near Kalindi Kunj, Madanpur Khadar,Delhi

36. Lucknow ZO aganguly [at] gail [dot] co [dot] in
3rd Floor, Fortuna Tower 10, Rana Pratap Marg LUCKNOW- 226 010
37. Mansarampura (including Ramgarh) vk [dot] singhal [at] gail [dot] co [dot] in

IPS Mansharampuram Post Niwaru, Jhotwara,
Jaipur-302012 (Rajasthan)
38. Mumbai region (including
Dabhol, RCF Thal, Pune, Panvel, Tarapur and associated terminals)
selvan [at] gail [dot] co [dot] in
Central Construction Office DUPL Project, MTNL Telephone Exchange Building 2md floor, Opp. CBD Belapur Rly Station Sector-11, Belapur,
Navi Mumbai-400614
39. Mumbai ZO sb04955 [at] gail [dot] co [dot] in
GAIL Bhawan, Plot No. 73, Road No. 3, Sector-15, CBD Belapur,
Navi Mumbai-400 614, Maharashtra.
40. Nagpur (MNJPL Project including Raipur) fmmahajan [at] gail [dot] co [dot] in
Rana House Complex, 3rd Floor, 100 East High Court Road, Ramdashpeth, Nagpur 440010.
(Phone 0712-2996402)
41. Nasirabad sranjan [at] gail [dot] co [dot] in
Near Dilwadi village, Nasirabad Kishangarh Road, Nasirabad,
Ajmer-305601
42. NCR (including associated terminals) rkSingh [at] gail [dot] co [dot] in
Plot No 24, Sector 16A NOIDA-201301,
Gautam Budh Nagar (UP)
43. NCR ZO rk [dot] singh [at] gail [dot] co [dot] in
KUMAR PRIYADARSHI GM (Mktg) w.e.f. 01.08.2014
Plot No.35-36, Sec-1 Noida. 201301
44. Noida (including projects at Haridwar and Jammu) deveshvarshney [at] gail [dot] co [dot] in
Noida Plot No.35-36, Sec-1 Noida. 201301
45. Pata rs [dot] velmurugan [at] gail [dot] co [dot] in
Pata Petrochemical Complex, Distt: Auraiya (U.P),
PATA- 206 241
46. Patna-CGD sinhaak [at] gail [dot] co [dot] in
1st Floor, Indira Bhawan, Near Hartali More
Patna- 800001
47. Rajahmundry (including associated terminals) kvsrao [at] gail [dot] co [dot] in
A.V.A Road, Rajahmundry-533103
48. Ranchi and all O And M locations of JHBDPL in Jharkhand and West Bengal ds02275 [at] gail [dot] co [dot] in

5th Floor, North Wing of Eastern Block, Mecon Head Office Complex, Doranda, Ranchi, Jharkhand-834002.
49. Ranchi-CGD s [dot] angamuthu [at] gail [dot] co [dot] in
5th Floor, Eastern Wing Mecon Head Office Complex
Doranda, Ranchi-834002 Jharkhand
50. Siliguri, Barauni Guwahati BGPL and Bongaigaon raich [at] gail [dot] co [dot] in
BGPL- Project Office, 5th Floor, Megha Plaza,
Basistha Chariali, Guwahati- 781 029, Assam.
51. Samakhiali abc04548 [at] gail [dot] co [dot] in
DGM (O And M-LPG P/L) Intermediate Pumping Station,
KM Stone 270, National Highway- 15, Vill And P.O-Lakadia, Distt- Kutch, Gujarat- 370145
52. Usar (PDH-PP Plant) anup [dot] gupta [at] gail [dot] co [dot] in
LPG Recovery Plant,
USAR, Alibag,Raigad-402 203
53. Vadodara (including associated terminals) satishsaini [at] gail [dot] co [dot] in
Near Manisha Circle, Old Padra Rd. Vadodara- 390 015,
Distt-Vadodara (Gujarat)
54. Vaghodia ak [dot] gupta [at] gail [dot] co [dot] in
GIDC Industrial Estate, Vaghodia- 391760, Gujarat
55. Varanasi (including all O And M sites at Gaya, Sindri, Patna, Gorakhpur And Durgapur) sp02387 [at] gail [dot] co [dot] in
GAIL (India) Ltd, Unit No.501, 5th Floor S-8/107,
Sharda Estate Varanasi Trade Centre Maqbool Alam Road,
VARANASI 221002
56. Varanasi-CGD sushil [at] gail [dot] co [dot] in
GAIL (India) Ltd, Unit No.501, 5th Floor S-8/107,
Sharda Estate Varanasi Trade Centre Maqbool Alam
Road, VARANASI 221002
57. Vijaipur including associated terminals dsd04504 [at] gail [dot] co [dot] in
GAIL Complex, Vijaipur, Distt.- Guna-473112 (MP)
58. Vizag (including associated terminals) lsrao [at] gail [dot] co [dot] in
Exim Park, Behind Vikas College, Opp. Ayyappa Swami Temple
Sheela Nagar, POST BHPV, Vishakapatnam-530012
59. Vizag (SAPL Project) rajarao [at] gail [dot] co [dot] in
Exim Park, Behind Vikas College, Opp. Ayyappa Swami Temple
Sheela Nagar, POST BHPV, Vishakapatnam-530012

First Appellate Authorities

Sr. No. Existing/Notified Jurisdiction Designation Email
1 Pata Ed (Pc-O and M) ajay [dot] tripathi [at] gail [dot] co [dot] in
2 Marketing functions across GAIL Ed (Mktg- Gas) pka00268 [at] gail [dot] co [dot] in
3 Project functions (other than Petrochemicals
Complex at Pata And PDH-PP Projects at Usar)
JHBDPL (including BGPL) Project and MNJPL Project
Ed (Projects) akt [at] gail [dot] co [dot] in
4 Corporate C And P function (including Project-C And P) Ed (C and P) shalder [at] gail [dot] co [dot] in
5 Pipeline Network under NCR O And M including
CJPL, SNPL, BNPL and KMKRPL And spurlines
thereof and construction activities of LMC of NCR
Region; O And M activities of North East region (Tripura, Lakwa etc.)
Ed(O and M-Co) ss [dot] agarwal [at] gail [dot] co [dot] in
6 CGDs Ed (Cgd) hkgarg [at] gail [dot] co [dot] in
7 O And M of Eastern Region Pipeline Network including
JHBDPL, BAPL, DDPL etc.
Ed (O and M-Er) RKD02215 [at] gail [dot] co [dot] in
8 HVJ, DVPL, VDPL And GREP Pipeline Networks and
spur-lines thereof; Compressor Stataions at Hazira, Jhabula,
Khera, Vijaipur, Dibiyapur, Kailaras Chhainsa; GPU And
C2-C3 Plant at Vijaipur; Gujrat Regional Pipeline Network
Incl. Vadodara; Compressor Stataion And GPU at
Vaghodha; VAPPL project.
Ed (O and M-Cr) praveerkumar [at] gail [dot] co [dot] in
9 KG Basin Pipeline Networks, VSPL, DBPL, KKBMPL
(O And M and Construction) O And M of Karnatka,
Kerala Tamil Nadu, Andhra Pradesh, Telengana, Puducherry,
Goa, Bengaluru ZO
Ed (O and M-Sr) and Zonal Ed SM02287 [at] gail [dot] co [dot] in
10 O And M of Maharashtra Regional Pipeline Network including
DUPL, DPPL, GPU-Gandhar, RCF-Thal, etc.
Ed (O and M) and Zonal Ed vivekw [at] gail [dot] co [dot] in
11 Pipeline Network under JLPL including Ramgarh terminal Ed(O and M-Co) pk [at] gail [dot] co [dot] in
12 Corporate PD function Ed (Pd) dpnanda [at] gail [dot] co [dot] in
13 Corporate HSE function Cgm (Hse) aknaskar [at] gail [dot] co [dot] in
14 PC-CO function [including Usar (PDH-PP Plant)] Ed (Pc-Co) lbhatt [at] gail [dot] co [dot] in
15 Corporate BIS function Ed (Bis) sanjayagarwal [at] gail [dot] co [dot] in
16 Corporate GAILTEL function
Ed(O and M-Co) sanjeevkumar [at] gail [dot] co [dot] in
17 Corporate Training function And HR Policy Ed (training) devkumar [at] gail [dot] co [dot] in
18 Corporate R And D and Start-Up function Ed (R and D and Start-Up) skishore [at] gail [dot] co [dot] in
19 Corporate O And M, NGMC, CIMG, Jubilee Tower,
Noida (except PC-CO, E And P, R And D, TQM,
HSE, PD, SD, RENEWABLES)
Ed(O and M-Co) ap04683 [at] gail [dot] co [dot] in
20 Corporate HRD function Cgm(Hrd) mkbiswas [at] gail [dot] co [dot] in
21 BD And E And P Functions Ed (Bd and E and P) pchugh [at] gail [dot] co [dot] in
22 CSPA Functions And Corporate Affairs Cgm (Ca and Cspa) deepak [dot] barik [at] gail [dot] co [dot] in
23 RM And TQM Functions Ed (Rm and Tqm) h [dot] kumar [at] gail [dot] co [dot] in
24 SD Function Ed (Sd and Renewables) pchugh [at] gail [dot] co [dot] in
25 Law functions Cgm (Law) deepak [dot] barik [at] gail [dot] co [dot] in
26 Other Corporate functions not explicitly mentioned above Ed (Hr) h [dot] kumar [at] gail [dot] co [dot] in
For More Officers Contacts , Please read

CPIO/ Nodal Officer Contact Details

Sr. No. Name Email Address
1 Shri Nawal Kishore Subarno nk_subarno [at] gail [dot] co [dot] in GAIL India Limited 16 Bhikaji
Cama Place New Delhi - 110066
2 Shri Kompal Bali kompalb [at] gail [dot] co [dot] in GAIL India Limited 16 Bhikaji Cama
Place New Delhi - 110066

FAA/CPIO

Sr. No. Name Contact No.
1 Delhi Office 011-26182955
2 Noida Office 0120-2446400

Corporate Officers Contacts

S. No. Designation Contact Email
1. Chairman and Managing Director 011-26102077 sandeepg [at] gail [dot] co [dot] in
2. Director (Business Development) 011-26493194 rksinghal [at] gail [dot] co [dot] in
3. Director (Finance) and CFO 011-26165552 rk [dot] jain [at] gail [dot] co [dot] in
4. Director (Projects) 011-26493194 deepak [dot] gupta [at] gail [dot] co [dot] in
5. Director (HR) 011-26102055 ayushgupta [at] gail [dot] co [dot] in
6. Director (Marketing) 011-26182148 sanjay [at] gail [dot] co [dot] in
7. Executive Director (BD and EandP) 011-41755401 skishore [at] gail [dot] co [dot] in
8. Executive Director (HR) 011-26165603 h [dot] kumar [at] gail [dot] co [dot] in
9. Executive Director (Mktg- Shipping and INTL. LNG) 011-26182129 sbairagi [at] gail [dot] co [dot] in
10. Executive Director (FandA) 011-26165552 sashimenon [at] gail [dot] co [dot] in
11. Executive Director (CandP) 011-26190944 shalder [at] gail [dot] co [dot] in
12. Executive Director (PC-CO) 011-26189267 aknaskar [at] gail [dot] co [dot] in
13. CGM(CSPA and CA) 011-26182723 ap04683 [at] gail [dot] co [dot] in
14. CGM (Vigilance) 011-43021704 sd_sharma [at] gail [dot] co [dot] in
15. CGM(HRD) 011-26165553 devkumar [at] gail [dot] co [dot] in
16. Company Secretary 011-26170740 shareholders [at] gail [dot] co [dot] in

Offices Address

Sr. No Location Office Contact Address
1 New Delhi Gail Corporate Office 011-26172580,
011-26182955,
011-26182956,
Fax: 011-26185941
Gail Bhawan, 16 Bhikaji Cama Place, R K Puram,
New Delhi - 110066
2 Noida Gail Jubilee Tower 0120-2446400,
0120-4862400
Jubilee Tower B-35 and 36, Sector - 1 Noida
(U.P.) - 201301

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Comments

City gas connection Bhubaneswar

I applied for a city gas connection for my residence at B-1/303, New JB Nagar Maitri Vihar,Bhubaneswar. On Novemebr 2,2019, a few persons came to do installation of PNG connection without any paper. Partly work done, proper fixing of meter is yet to be done as I was told that the material required is not with them. The hole created in the wall for pipe is closed from both sides on outer part leaving inside area without filling. The workers created a lot of dust and material in Kitchen and left without removing. They said that it was not their job. There was no supervisor to look at quality of work during installation. The workers even did not have plastic for nails to fix clamps. Nails are not properly inserted and tightened. This was informed to City Gas Bhubaneswar by email at cgd_bhubaneswar [at] gail [dot] co [dot] in on same day to make installation complete as it is a risky system in house. As I did not receive any response, I sent an email reminder on December 14,2019, but till date no action is taken. on the instruction of HQ GAIL where I sent one mail, person visited my house on 5th Jan 2020 when I was away. i requested to visit on 7th Jan.2010 for work but so far no body turned up.The system is not yet operated as I had some LPG left in cylinder. and it seems the authorities in Bhubaneswar have no concern or the system is not activated for customer grievance and complaint. I have not received any paper or my money receipt from City Gas till date so, I am just not satisfied with work culture of GAIL Bhubaneswar. Kindly take appropriate action so that the system is made customer oriented and people are responsible as it is a highly inflammable system and no laxity in work be tolerated.
I need to highlight that service persons should have proper uniform and ID card and office work order while visiting customers which is not being followed by Bhubaneswar office. This is needed for safety of people and also for monitoring by GAIL Office. Online complaint system may be started
Thank you
V p upadhyay