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Havells Fans Customer Care No.

Updated on Wednesday, 27 November 2024 - 12:52pm
Company Name: 
Toll free Number(s): 
  • 1800 103 1313 (For Customer Support)
  • 1800 110 303 (For Cutomer Care Center)
All India Number(s): 
  • 080-4577 1313 (Customer Care No.)
  • 080-4577 5666 (Lloyd Customers Support)
  • 0120-333 1000 (For Support)
  • 0120-333 2000 (For General Queries)
  • 97117 73333 (For Whatsapp Support)
Website: 
Website
Havells Fans

IVRS Menu 1800 110 303 / 1800 103 303 / 080-45 77 1313

  • Press 1: For Whatsapp
  • Press 2: For SMS Service
  • Press 3: To Speak to Customer Care Representative

Emails

  • customercare [at] havells [dot] com (Product Complaints)
  • galaxy [at] havells [dot] com (For havells galaxy inquiries)

Install App

Important Links

Return/Refund And Cancellation Procedure

  • If you have any Query/Complaint regarding return and cancellation, then you can contact 080-45811290 (8am-8pm , Mon-Sun) or email at ecom [dot] support [at] havells [dot] com
  • In case of any damage/mismatch/missing, you can a return your product within 24 hours from the time/date of delivery.
  • The refunded amount will be credited in your account within 7-10 working days, via the same method.
  • If your complaint is still not resolved, then you can contact to Grievance Officer via mail at grievance [dot] officer [at] havells [dot] com .
  • For more information about return, refund and cancellation, please read .

Offices Address

Sr No. Office Contact Details Address
1 Registered Office - 904, 9th Floor Surya Kiran Building K.G. Marg
Connaught Place New Delhi - 110001
2 Corporate Office 0120-4771000,
marketing [at] havells [dot] com,
Fax: 0120-4772000		 QRG Towers, 2D, Sec- 126, Expressway Noida - 201304 UP (India)
Parent Article: 
Havells India Customer Care No. 1800 103 1313

Comments

Mon, 26/07/2021 - 1:46pm — Rajib (not verified)

Celling fan problem

I bought a new celling fan,
Celling fan noise problem and bad
service service man.

Mon, 26/07/2021 - 1:40pm — Rajib (not verified)

Celling fan problem

Celling fan noise problem and bad service service man.

Mon, 07/09/2020 - 2:13am — Anonymous (not verified)

complaint again llyod ac

i dnt knw literally from where to start.. but i spend 33000 on llyod ac in may 2020 n it got repaired 3 4 times.. till now... 6 months b ni hue hai .. please let me if product hi kharab h boht mushkl se koi middle class apni savings se invest krta or fr esa result milna is not good.. may i know where should I file my complaint

Fri, 05/07/2019 - 7:05am — Sanjoy Narzary (not verified)

information about your product

Sir, I bought a new ceiling fan and i was also given guarantee card for the same. But when i went for its replacement due to due to some king of problems with the fan, the shopkeeper got it repaired without replacing it. So, I don't understand the reason why I was given guarantee card and what it actually means by that card.

Sun, 09/08/2020 - 9:44am — Bimlesh Kumar Singh (not verified)

Compline

Our mascot electric board has gone bad and our calcium light has gone bad that's why I'm putting compilation.

Sat, 15/06/2019 - 5:22pm — Anonymous (not verified)

ITS HIGHLY RECOMMENDED PLEASE

ITS HIGHLY RECOMMENDED PLEASE DON'T PURCHASE ANY PRODUCT OF HAVELLS. CUSTOMER CARE GIVING FALSE PROMISES OF COMPLAINT RESOLUTION BUT NEVER RESOLVED.

Sun, 03/11/2019 - 1:57am — Anonymous (not verified)

Worst service is given by

Worst service is given by havels they do not service the appliances they promised warranty for. I made a big mistake purchasing a havells product and swear to god i would not repeat the same mistake ever.

Sun, 14/04/2019 - 8:27pm — Vijay Singh (not verified)

Silling fan

Dear sir we need quotation for 50 fans size of 48 inch.

Sun, 14/04/2019 - 8:00pm — Vijay Singh (not verified)

Silling fan

Dear sir we need quotation for 50 fans size of 48 inch.

Thu, 14/03/2019 - 4:46pm — Somjit Amrit (not verified)

Pathetic service - Service is outsourced to providers who do nou

I had regretfully purchased Havell's fan - remote controlled , 3 number . From the date of purchase the remote controlled fans do not work .
One lodges the complaint - no commitment from the call center when the call will be addressed . The standard note is within 24 to 48 hours some one will call .The call if at comes from an outsourced service provider the complaint details would have to be again given . Then the first thing which will be asked is when was it purchased , provide the bill copy . Poor quality technicians come and do not solve the problem and leave the premises saying someone else would come .

Really tiered of the poor quality service . i would urge folks not to fall in a trap of sleek advertisements etc of Havells .

Pathetic service , aggressive sales by dealer !!

Sorry state .

Somjit

Wed, 12/06/2019 - 11:05am — Anonymous (not verified)

you are right bro i am also

you are right bro i am also stuck here same problem but no one hear my problem by havells

Thu, 23/07/2020 - 6:38pm — Raminder Singh (not verified)

Ceiling fan problem

Service provided by Havells is very poor. I purchased 3 ceiling fans in Feb 2020. One of these started giving problems. On my complaint a technician visited my house but was not able to resolve the issue. He wasted my 3 hours. Now again I complaint 3 times in respose to which every time they told me that a reminder has been sent but no one turned up till now. My complaint is still pending. Very pathetic condition.
In future I am not going to purchase any Havells product.

Fri, 09/08/2019 - 7:57pm — Naman (not verified)

I hve experienced the same

I hve experienced the same problem. The engineer came once and said he will replace the motor. He never came back. Have complained twice after that. But no call from anyone. And nobody is bothered about the complain. My remote fan is not working from last 25 days.

Sat, 08/12/2018 - 3:02pm — NJ (not verified)

Prompt Customer Service

Reported problem in Havells Ceiling Fan through Customer Care. Complaint was registered and service was completed in 18 hours. Appreciate customer service.

Tue, 11/06/2019 - 4:39pm — Manikant mishra (not verified)

Wall Mounted FAN not working

Dear sir
we have purchase some approx 7 wall mounted fan from your authorised dealer. but 2 fan is not working.please send your engineer for checking ASAP

Fri, 07/12/2018 - 4:27pm — Subham (not verified)

Exhaust Fan pathetuc quality and super pathetic service.

Dear Sir,
Its a humble reuest you exit the fan market because your exhaust fans are of cheap quality stuck with your brand. I have been calling the customer care everyday for past one month to get it repaired under the warranty, but you guys not bothered to resolve and waiting for expiry of warranty period. All that you are saying is sheer bitter lie. Please refund my money else i would initiate a proceeding for supplying defective goods, under privisins of consumer protection act. You better replace my product else be ready to cough up legal expense for the case.
Hope it makes clear to you.

Thanks

Mon, 05/11/2018 - 9:44am — N Venkateswara Rao (not verified)

Wall Mounted fan - burnt out

We purchased three wall mounted fans from Metro Hyderabad in Aug 17.
One fan bearing serial no. 02FL65102880 Model Swing Platina sweep 400mm the coil burnt out all of a sudden. Request initiate replacement as the same is under guarantee and let us know from whom the exchange can be effected. The fan is fitted at home with the following address: 257/2RT LIGH, Vijayanagar Colony, Hyderabad - 500057. Thanking you. NV Rao.

Mon, 05/11/2018 - 9:42am — N Venkateswara Rao (not verified)

Wall Mounted fan - burnt out

We purchased three wall mounted fans from Metro Hyderabad in Aug 17.
One fan bearing serial no. 02FL65102880 Model Swing Platina sweep 400mm the coil burnt out all of a sudden. Request initiate replacement as the same is under guarantee and let us know from whom the exchange can be effected. The fan is fitted at home with the following address: 257/2RT LIGH, Vijayanagar Colony, Hyderabad - 500057. Thanking you. NV Rao.

Wed, 25/07/2018 - 9:17pm — Maxcool (not verified)

Exhaust fan

Dear sir this exhaust fan is not good so pls call your enginer in my home fast....pls do fast sir
Address:- super market main please can you call me my number I'm working for your answer dear sir

Sat, 07/07/2018 - 12:05pm — PRAHALAD SHARMA (not verified)

SOUND FROM FANS

I purchased fans in last month. Since installation typical sound from Fan is disturbing. we have complained on toll free many times. no body turned up as yet. one time even the message of satisfactory closure of complaint was sent to.

My Contact address: CA Prahalad Sharma, 9 A Bramsthali, Opp Shrigaud Chartrawas, New Colony, Dungarpur.

Tue, 22/05/2018 - 4:48pm — Sukhdeep singh (not verified)

About ceiling fan

I registered a complaint of my ceiling fan on 4-5-2018 .after that I call many times at toll free no but no response. I feel very disappointed that there is no any response to me . No body contact me.

Sun, 20/05/2018 - 10:43pm — NeerajAnonymous (not verified)

Complaint havells galaxy jslandhar cantt star electric company

Sir we purchase 2 wall fan platina high speed rate me 2350/- Jalandhar city galaxy milap chowk platinz high speed company sale man told me rupees 2200/- sir why are diff galaxy to galaxy

Mon, 07/05/2018 - 8:41pm — Vishal Prasad (not verified)

Fan kharab hai

Sir
Mera stand fan kharab ho gya hai.wo bahut jada awaj karta hai.par chalta nahi hai.aapse request hai ki ushe banane ke liye koi mishtri available karwaye jald se jald.

Mon, 26/02/2018 - 3:30pm — Samir Sarkar (not verified)

Khanna Electrical sale out defective Havells Ceiling Fan ?

Dear Sir/Mam,

Please let me know the status of my call no.HB250393 dated 25-Feb-2018.
What is reason for delay to provide the service ?
What is expected time for provide the service ?

Note : Khanna Electrical, Govindpuri, Kalkaji, New Delhi-110019 sale out defective Havells Ceiling Fan 56" with 2 years guarantee card.

Thanks & Regards,
Samir Sarkar

Mon, 26/02/2018 - 2:37pm — Samir Sarkar (not verified)

Ceiling Fans

My call no.HB250393 have still pending ?
Let me know the reason for delay ?
Expected time for provide the service ?