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Havells Water Heaters/Geyser Customer Care No.
Updated on Wednesday, 27 November 2024 - 12:53pm
Company Name:
Havells Toll free Number(s):
- 1800 103 1313 (For Customer Support)
- 1800 110 303 (For Cutomer Care Center)
All India Number(s):
- 080-4577 1313 (Customer Care No.)
- 080-4577 5666 (Lloyd Customers Support)
- 0120-333 1000 (For Support)
- 0120-333 2000 (For General Queries)
- 97117 73333 (For Whatsapp Support)
Website:
Website IVRS Menu 1800 110 303 / 1800 103 303 / 080-45 77 1313
- Press 1: For Whatsapp
- Press 2: For SMS Service
- Press 3: To Speak to Customer Care Representative
Emails
- customercare [at] havells [dot] com (Product Complaints)
- galaxy [at] havells [dot] com (For havells galaxy inquiries)
Install App
Important Links
Return/Refund And Cancellation Procedure
- If you have any Query/Complaint regarding return and cancellation, then you can contact 080-45811290 (8am-8pm , Mon-Sun) or email at ecom [dot] support [at] havells [dot] com
- In case of any damage/mismatch/missing, you can a return your product within 24 hours from the time/date of delivery.
- The refunded amount will be credited in your account within 7-10 working days, via the same method.
- If your complaint is still not resolved, then you can contact to Grievance Officer via mail at grievance [dot] officer [at] havells [dot] com .
- For more information about return, refund and cancellation, please read .
Offices Address
| Sr No. | Office | Contact Details | Address |
|---|---|---|---|
| 1 | Registered Office | - | 904, 9th Floor Surya Kiran Building K.G. Marg Connaught Place New Delhi - 110001 |
| 2 | Corporate Office | 0120-4771000, marketing [at] havells [dot] com, Fax: 0120-4772000 |
QRG Towers, 2D, Sec- 126, Expressway Noida - 201304 UP (India) |
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Comments
Havells gyser is givining electric shock while using
Havells gyser is givining electric shock while using
Pathetic customer service
Pathetic customer service
water heteter not working fine
Dear sir,
Water heater not working, 5 months back back only perchesed,
This is ver bad,
Your technician came and find out the iusse,he told don't have part to repair, we are still waiting 10 days over, no one came,
You're recmonded service support krishnamurty is not pic the call per pose fully,
So I am requesting resolve the iuuse as soon as possible.
Geyser not working
I tried to call toll free no but no response, I am from Kashmir my geyser is not working from last 2 months , please help me in solving this problem
Havells gyser is givining electric shock while using
The water heater is giving electric shock.
Worst customer care and faulty product
I have worst experience with havells customer care... I bought havells schenzo geyser but it is not functioninh... Even its not started... When I contacted to customer care... Them their repeated answer is... We log in your complain and technician will visit shortly
Havelles puro Geyser water heater not working
Pls repair as early as possible. But staff sending Saturday or Sunday.
Kindly give me the number on
Kindly give me the number on which you have tried calling.
FAULTY GAS GEYSER
THE GAS GEYSERS OF HAVELLS ARE WORST AND THEY ARE MANUFACTURING WORST PRODUCT. THE CUSTOMER SUPPORT IS ALSO PATHETIC AND MOREOVER CALL CENTRE EVERY TIME ASSURE YOU TO ESCALATE OF ISSUE BUT THE ISSUE ESCALATE DOWNWARDS. I WOULD SUGGEST GO FOR LOCAL BRANDS AS THIS IS PATHETIC EXPERIENCE FOR GAS GEYSERS SINCE THIS HAVELLS PRODUCT NOT EVEN LAST 3 MONTHS FROM DATE OF PURCHASE.
Repairing of enstinion havells gyser
My havells gyser needs repairing.please do needful.this is urgent.gautam
Havell geyeser leakage
Mr. Shiv of Una Distt. Himachal Pardes of Havells plumber has attended my complaint of less hot watercomining after many calls. But leakage from hot side stated after Mr. Shiv left and we filled in the water. Again I call mr. Shiv to attend. He promised to come What never came and not taking my calls.
Faulty Geyser and worst service ever
WORST Company EVER. We were sold a faulty piece that was never tested. It was installed in April end and when we used it last month (as winters just arrived) it did not work as it is broken. We registered the complain two weeks ago and a technician showed up stating that the piece is faulty and need replacement. He promised to come back to resolve the issue. He never showed up and we found out that our case was closed as resolved. We had to reopen the complain and another technician was sent (a different one this time). He stated the same story and said the geyser is faulty and need serious repairs. We were like its a new purchase and never been used and needs serious repairs/replacement. The second technician never showed up either after promising to resolve the issue. I had to call third time on the toll free number. The CS agent suggested that a senior engineer has been assigned on our case on priority and will replace the geyser asap. Its been 2 days and nothing has been done. I called back this morning and if nothing is done by EOD today I will take this case to consumer court.
I seriously recommend not to buy any products from Havell. This is a clear case of cheating and the company customer service does nothing but fake promises.
I want to purchase plug
I want to purchase
Havells plastic 16A 30 ma PRCD plug Top (white)
For 3 pieces please contact me on e-mail
Water heater problem
I purchased horizontal water heater for external kitchen but within few days it’s start leaking even we have not turn it on once .
Havells Gas geyser
I am also expirencing defect in the product and I have complaint the customer care 4 times but no technician is arrived. It's since nearly 20 days that I had registered complaint.
Some technician is asking for the 4 digit code without repairing and visiting at home. And customer service people is also giving false promises. This is the case of cheating.
This is the worst service ever.
WORST CUSTOMER CARE AND
WORST CUSTOMER CARE AND PRODUCT!!!
11 GEYSERS WE PURCHASED FOR OUR NEW HOME AND NONE OF THEM WORK
MUST HAVE SERVICE DONE IMMATERIALITY OR REMOVE ALL YOUR GEYSERS FROM OUR HOME AND REPLACE IT WITH OTHER BRAND WATER HEATERS THAT WORK.
Geyser Water Heater is NOT working
We have been on hold with your customer care office fo the past 3 days. None of our Geysers are not working, 9 of them in a brand new home. We need immediate attention.
Water Heater not switching on
My Geyser purchased from you in October has stopped working. It is not switching on. Please visit my residence to resolve the issue.
104B Shipra Suncity, Indirapuram, Ghaziabad
Installation of Havells geyser
It's almost 3 days over we took delivery of Havells Monza storage water heater and no one has turned up to install the geyser.its really disgusting
Geyser not functioning
Geyser not functioning i think heating element not functioning.
Worst customer care
Hi,
I have worst experience with Havells customer care. They don't bother for post sales service. I am going to consumer court for not providing the service.
I called customer care 25-30 times but no response. I posted all call recording with customer care on social media also to expose there customer service.
Thanks,
Pradeep
Water heater
Water heater no working