S.No. | Office | Enquiry No. |
---|---|---|
1 | ISBT TutiKandi Shimla | 0177-2657326 |
2 | ISBT Kashmiri Gate, Delhi | 011-23868694 |
3 | ISBT Sec 43, Chandigarh | 0172-2668943 |
4 | ISBT TutiKandi Control Room | 0177-2658765 |
S.No. | Bus stand | Phone No. |
---|---|---|
1 | Nahan |
01702-222512 |
2 | ISBT Kashmiri Gate, Delhi |
011-23868694 |
3 | ISBT Tutikandi, Shimla |
0177-2656326 |
4 | Solan | 01792-226040 |
5 | Rampur |
01782-233131 |
6 | Rohroo | 01781-240014 |
7 | Taradevi | 0177-2659795 |
8 | Shimla Local | 0177-2658925 |
9 | Recongpeo | 01786-222444 |
10 | Shimla Rural | 0177-6537563 |
11 | Keylong | 01900-222245 |
12 | Kullu | 01902-222728 |
13 | Mandi | 01905-235538 |
14 | Sarkaghat | 01905-230079 |
15 | Sunder Nagar | 01907-262252 |
16 | Bilaspur | 01978-222554 |
17 | Hamirpur | 01972-222893 |
18 | Una | 01975-223938 |
19 | Dehra | 01970-233111 |
20 | Nalagarh | 01795-223076 |
21 | Palampur | 01894-230250 |
22 | Chamba | 01899-222210 |
23 | Dharamsala | 01892-224903 |
24 | Pathankot | 0186-2226966 |
25 | Baijnath | 01894-263053 |
26 | Chandigarh | 0172-2668943 |
S.No. | Booking Office | Phone No. |
---|---|---|
1 | Ghumarwin | 01978-255248 |
2 | Chuwari | 01899-266347 |
3 | Banikhet | 01899-254280 |
4 | Jassur | 01893-226150 |
5 | Kangra | 01892-260219 |
6 | Jawalaji | 01970-222305 |
7 | Manali | 01902-252323 |
8 | Karsog | 01907-222587 |
9 | Joginder Nagar | 01908-222061 |
10 | Lakkar Bazar | 0177-2655765 |
11 | Chopal | 01783-260330 |
12 | Theog | 01783-238246 |
13 | Kotkhai | 01783-255213 |
14 | Arki | 01796-220004 |
S.No | City | Contact No | Address |
---|---|---|---|
1 | Shimla | 0177-2658765, 0177-2656326 |
H.R.T.C., Advance Reservation Counter, ISBT Tutikandi, Shimla |
2 | Shimla | - | H.R.T.C., Advance Reservation Counter, Near Scandal Point, The Mall, Shimla Time: 11:00am to 7:00pm |
3 | Shimla | - | H.R.T.C., Advance Reservation Counter, Old Bus Stand, Shimla |
3 | New Delhi | 011-23868694, 011-23863473 |
H.R.T.C., Advance Reservation Counter No. 9 & 10, 1st Floor, ISBT Kashmiri Gate, New Delhi-110 001 Time: 6:00am to 9:30pm |
4 | New Delhi | 011-23329122 | H.R.T.C. Advance Reservation Counter, Himachal Bhawan Camps,Mandi House, New Delhi Time: 10:00am to 5:00pm ) |
5 | Hamirpur | 01972-222893 | H.R.T.C.,
Advance Reservation Counter, Bus Stand, Hamirpur |
6 | Haridwar | 01334-222781 | H.R.T.C.,
Advance Reservation Counter , Bus Stand, Haridwar |
7 | Chandigarh | 0172-2668943 | H.R.T.C., Advance Reservation Counter , ISBT Sector 43, Chandigarh |
8 | Dharamsala | 01892-224903 | H.R.T.C. Advance Reservation Counter, Bus Stand, Dharamsala |
9 | Dharamsala | 01892-221750 | H.R.T.C. Advance Reservation Counter , Bus Stand, Mecleodganj |
10 | Kangra | 01892-260219 | H.R.T.C., Advance Reservation Counter , Bus Stand, Kangra |
11 | Manali | 01902-252323, 01902-251624 |
H.R.T.C., Advance Reservation Counter , Bus Stand, Manali |
12 | Kullu | 01902-222728 | H.R.T.C., Advance Reservation Counter , Bus Stand, Kullu |
S. No. | Designation | Officer Name | Telephone Office | EPBAX Number |
|
---|---|---|---|---|---|
1 | Honble Deputy Chief Minister |
Sh. Mukesh Agnihotri. | 0177-2621581 R : 0177-2623280 |
652 | - |
2 | Officer On Special Duty | Sh. Dhanvir Singh Thakur. HAS (Retired) |
0177- 2621581 Mb: 9418043066 |
752 | - |
3 | Sr.Pvt.Secretary | Sh. Alaudin Mohammad | 0177-2621581 Mb: 9816062176 |
752 | - |
4 | Managing Director, IAS | Rohan Chand Thakur | 0177-2656106 Fax- 0177-2656586 |
11 | mdhrtc [at] gmail [dot] com |
5 | Spl. PS to Managing Director |
- | 0177-2656106 | 12 | - |
6 | Executive Director | - | 0177-2657320 | 14 | edhrtc [at] gmail [dot] com dmtrahrtc [at] gmail [dot] com |
7 | F.A. & C.A.O. | Suresh Kumar Bhardwaj | 0177-2658825 | 21 | facaohrtc [at] gmail [dot] com |
8 | General Manager (Admin & Legal) |
Rajesh Chauhan | 0177-2811468 | 16 | dmadmhrtc [at] gmail [dot] com |
9 | General Manager (Operations) |
Pankaj Singhal | 0177-2814076 | 8 | dmhqhrtc [at] gmail [dot] com |
10 | General Manager (Tech.) | Sandeep Dewan | 0177-2658829 | 17 | dmtechhrtc [at] gmail [dot] com |
11 | General Manager (IT&CP) | Pawan Mahajan | 0177-2812753 | 20 | dmithrtc [at] gmail [dot] com |
12 | Incharge,Control Room, Shimla |
- | 0177-2657326, 0177-2806587 |
- | |
13 | HRTC Inquiry/Helpline Shimla |
- | 0177-2657326, 0177-2658765 Mb: 9418000529 |
- | helplinehrtc [at] gmail [dot] com |
S.No. | Designation | Office | Telephone No. | Bus Stand | Work Shop | Email ID |
---|---|---|---|---|---|---|
1 | Divisional Manager | DO Shimla-4 | 0177-2812328 | - | - | dmsmlhrtc [at] gmail [dot] com |
2 | Manager Technical | BBU Parwanoo | 01792-233136 | - | 01792-233136 | roprwhrtc [at] gmail [dot] com |
3 | Divisional Manager (Tech) |
DW Taradevi | 0177-2830139 | - | - | dwsmlhrtc [at] gmail [dot] com |
4 | Asstt. Manager Store | DW Taradevi | 0177-2831325 | - | - | |
5 | Traffic Manager | Delhi | 011-23863474, 011-23868694 |
- | - | cbadlhhrtc [at] gmail [dot] com |
6 | Regional Manager | Nahan | 01702-223206 | 01702-222512 | 01702-222213 | ronhnhrtc [at] gmail [dot] com |
7 | Regional Manager | Solan | 01792-230219 | 01792-226040 | 01792-230813 | roslnhrtc [at] gmail [dot] com |
8 | Regional Manager | Rampur | 01782-233049 | 01782-233131 | 01782-233780 | rorprhrtc [at] gmail [dot] com |
9 | Regional Manager | Rohroo | 01781-240196 | 01781-240014 | 01781-240043 | rorhrhrtc [at] gmail [dot] com |
10 | Regional Manager | Taradevi | 0177-2830363 | 0177-2659795 | 0177-2830018 | rotdvhrtc [at] gmail [dot] com |
11 | Regional Manager | Shimla Local | 0177-2647295 | 0177-2658925 | 0177-2647403 | rolochrtc [at] gmail [dot] com |
12 | Regional Manager | Recongpeo | 01786-222162 | 01786-222444 | 01786-222162 | rorpohrtc [at] gmail [dot] com |
13 | Regional Manager | Shimla Rural | 0177-2647562 | 0177-6537563 | 0177-6537562 | rorurhrtc [at] gmail [dot] com |
14 | Regional Manager | Karsog | 01907-222587 | - | - | roksghrtc [at] gmail [dot] com |
15 | Regional Manager | Nerwa | 01783-264264 | - | - | ronerwahrtc [at] gmail [dot] com |
S.No. | Designation | Office | Telephone No. | Bus Stand | Work Shop | Email ID |
---|---|---|---|---|---|---|
1 | Divisional Manager | DO Mandi | 01905-235154 | - | - | dmmndhrtc [at] gmail [dot] com |
2 | Manager Technical | DW Mandi | 01905-235153 | - | - | dwmndhrtc [at] gmail [dot] com |
3 | Regional Manager | Keylong | 01900-222445 | 01900-222245 | 01900-222458 | roklghrtc [at] gmail [dot] com |
4 | Regional Manager | Keylong at Kullu | 01902-224730 | - | - | roklghrtc [at] gmail [dot] com |
5 | Regional Manager | Kullu | 01902-222452 | 01902-222728 | 01902-222595 | rokluhrtc [at] gmail [dot] com |
6 | Regional Manager | Mandi | 01905-235152 | 01905-235538 | 01905-235202 | romndhrtc [at] gmail [dot] com |
7 | Regional Manager | Sarkaghat | 01905-230077 | 01905-230079 | 01905-230078 | rosgthrtc [at] gmail [dot] com |
8 | Regional Manager | Sunder Nagar | 01907-264587 | 01907-262252 | 01907-262487 | rosnghrtc [at] gmail [dot] com |
S.No. | Designation | Office | Telephone No. | Bus Stand | Work Shop | Email ID |
---|---|---|---|---|---|---|
1 | Divisional Manager | DO Hamirpur | 01972-224485 | dmhprhrtc [at] gmail [dot] com |
||
2 | Regional Manager | Bilaspur | 01978-222418 | 01978-222554 | 01978-222552 | roblphrtc [at] gmail [dot] com |
3 | Regional Manager | Hamirpur | 01972-222326 | 01972-222893 | 01972-222892 | rohprhrtc [at] gmail [dot] com |
4 | Regional Manager | Una | 01975-223577 | 01975-223938 | 01975-223009 | rounahrtc [at] gmail [dot] com |
5 | Regional Manager | Dehra | 01970-233198 | 01970-233111 | 01970-233319 | rodhrhrtc [at] gmail [dot] com |
6 | Regional Manager | Nalagarh | 01795-223147 | 01795-223076 | 01795-223020 | ronlghrtc [at] gmail [dot] com |
S.No. | Designation | Office | Telephone No. | Bus Stand | Work Shop | Email ID |
---|---|---|---|---|---|---|
1 | Divisional Manager | DO Dharamsala | 01892-226915 | - | - | dmdslhrtc [at] gmail [dot] com |
2 | Manager Technical | DW Jassure | 01893-226204 | 01893-226150 | 01893-226304 | dwjsrhrtc [at] gmail [dot] com |
3 | Regional Manager | Palampur | 01894-230576 | 01894-230250 | 01894-235283 | roplphrtc [at] gmail [dot] com |
4 | Regional Manager | Chamba | 01899-222250 | 01899-222210 | 01899-223430 | rochbhrtc [at] gmail [dot] com |
5 | Regional Manager | Dharamshala | 01892-222855 | 01892-224903 | 01892-222143 | rodslhrtc [at] gmail [dot] com |
6 | Regional Manager | Pathankot | 0186-2220376 | 0186-2226966 | 0186-2220088 | ropkthrtc [at] gmail [dot] com |
7 | Regional Manager | Baijnath | 01894-263055 | 01894-263053 | 01894-262411 | robjnhrtc [at] gmail [dot] com |
8 | Regional Manager | Nagrota Bagwan | 01892-250270 | - | - | ronagrotahrtc [at] gmail [dot] com |
S.No. | Designation | Office | Telephone No. |
---|---|---|---|
CBA, ISBT Sec 43, Chandigarh | |||
1 | - | Chandigarh | 9417424319 Bus Stnad: 0172-2668943 Email: cbachdhrtc [at] gmail [dot] com |
CBA, Dhalli, Shimla | |||
2 | - | Shimla | 0177-2647939 |
Control Room | |||
3 | ISBT, Tutikandi Shimla | Shimla | 0177-2657326 |
Booking Office | |||
4 | Ghumarwin | Bilaspur | 01978-255248 |
5 | Chuwari | Chamba | 01899-266347 |
6 | Banikhet | Chamba | 01899-254280 |
7 | Jassur | Kangra | 01893-226150 |
8 | Kangra | Kangra | 01892-260219 |
9 | Jawalaji | Kangra | 01970-222305 |
10 | Manali | Kullu | 01902-252323 |
11 | Karsog | Mandi | 01907-222587 |
12 | Joginder Nagar | Mandi | 01908-222061 |
13 | Lakkar Bazar | Shimla | 0177-2655765 |
14 | Chopal | Shimla | 01783-260330 |
15 | Theog | Shimla | 01783-238246 |
16 | Kotkhai | Shimla | 01783-255213 |
17 | Arki | Solan | 01796-220004 |
HRTC Head Office,Shimla-3
Fax No. : 0177-2802717
EPBAX : 0177-2658031, 0177-2658032
Comments
Regarding food charges
Sir today I was traveling from hamirpur to Shimla. The bus stoped at Ambika dhaba near Chamakari Pull Solan. The owner of that dhaba charged 40 rs. for single prantha.why HRTC empanelled this dhaba in the list where the rates are so high... Moreover the daily news paper shows that in empannled dhabas rate will be low...
Bus is late due to driver sickness
Bus is late 30 40 minutes to due to driver sickness
Hi sir today bus no Hp63 6645
Hi sir today bus no Hp63 6645 start una to baddi special at 11am. After some time checker coming in bus and found conducter not cut the tickets of one passnger. After that checker stop the bus and take to dabba at bungga saheb. After 45 minutes he do the lunch. But due to this many passanger not joining her company.because bus is late due to bus checker lunch.can you please share her lunch is important ya passanger
Complaint about bad behaviour of ticket counter hamirpur s stand
sir, 10oct 2019 time around 3.50 pm..
sir mujhe palampur jana tha bus late ho gyii thi.. or jab maine counter par pucha ki palampur wali bus aaegi ya nii.. kb tk aaegi.. tab jo enquiry counter par baithe the wo bolte bhar dekh lo lgi h ya ni.. maine bola sir mai kaafi time se khda hu or bus ni aae abi tak to bnda bolta to mai kya kru bhar dkho h ya ni m kch ni bta skta... whatsapp chla rhe baith k koi kch puche to bat krne ka trika b ni inko.. sir service achi ni de skte kam se kam bnde to manners wale rkho.. kisi ko urgent b ho skta h.. reply to acha hona chaeye.. baki sarkari department kya umeed kar skte.. bat tak krne ni aati
Bad experience
Dear sir,
This is very bad to share that today on 04/10/19 I'm am travelling with hrtc Sarkaghat depot bus no HP 28A 7362 from kharar to nangal i have take this bus from kharar at 8:00 am after 45 minutes driver stop bus at nasib dhaba at bharatgarh round about half an hour I am working in private company and I am getting late to reach destination. So kindly look in to matter that after 1 hour driver and conductor stop busses unnecessary.
ur water is too baad nd led tv is not working
realy baad service
Bad Behaviour of Driver
Dear sir/mam
My name is Abhi I want to tell you that your department bus no HP67 3693 DRIVER is not Good in behavior, I am asked question for regarding seat available and time they melee with me why because I am comman man of this country.driver can't perform well duty please take action against him or I want to go in police
Date 15August2019
Place Chandigarh bus Stand 43
Rude behaviour of bus conductor and not giving the tickets
Sir,
I want to draw your kind attention that bus no. HP53A 1969 the conductor and driver both are very rude in behaviour we are waiting for the bus since 4:05pm and bus arrived at 4:20. But the conductor was there since 4:05. I was in queue on 1st no he refused to give tickets. Bus was from baijnath to Dehradun. I wanted two tickets for kalamb. But he refused to give tickets saying that ‘madam pehle dehradun ki sawari local Sawari baad me’. Later he justified his action by saying that ‘majri chowk ki sawari b betha le.’ He misbehaved with me . Sir we are aware of the article 15 and reservation for ladies seat in the hrtc buses. Even I have the recoding for the conversation. We want you to take strict action against them we will file a written Complaint also but for this complaint we want the response.
Complaint against bus conductor behaviour
Priyanka saklani
Village dabrehal post
office chimnu tehsil
Joginder nagar district
Mandi 176120
Phone no 73035xxxxxx
Date:- 10/07/19
Regional manager of HP transport
Sarkaghat
Sub:- complaint against bus conductor or driver.
Sir
I want to draw you kind attention towards the rude and irresponsible behaviour of both the drivers and the bus conductors with the commuters.
A bus belong to the sarkaghat depo and the bus no is HP 281478 which I confirm from joginder nagar bus stand . I want to complaint about the bus conductor behaviour.I have been 13 days to traveled by hp transport and my dropping point were the same as I wanted to get down but he said this isnt a station . He start to argue with me in a very illiterate way he has no manners how to talk with the passenger mainly with a ladies. Conductor he spoke like a uneducated person may be he was recruited by under a quota system or he got his job by someone else recommendation I said this because if he is getting his job by own hard work he knows very well how to behave with people's or he has a spoken manners. His behaviour at that time was very unkind, unfriendly, irrispectful . That conductor needs to learn some etiquettes which is their parents forgot to teach him You should provide a some etiquettes training for your conductor or driver's before recruiting them. That conductor I don't think isn't safe for passengers i m very sure some day he will be in a jail because of that behaviour.
When was I stepped down from the bus the driver immediately moved a bus what if I fell down or injured at that time who was responsible for that situation. If that wasn't a station it's ok I was ready to get down on other station but he can spoke that thing politely or in a mannered way. I m mantioning a ticket image you could check below:-

Bus route : sarkaghat to Pathankot.
Boarding point :- dabrehal
Ticket number :- 237104
Dropping point :- badyada
Time:- 07:38:32 am
Date :- 10/07/19
I hope you would take a strict action against this kind of behaviour. I would appreciate your immediate attention to this matter. I eagerly looking forward your reply.
Thanking you
Yours faithfully
Priyanka saklani.
Complaint against bus conductor behaviour
Priyanka saklani
Village dabrehal post
office chimnu tehsil
Joginder nagar district
Mandi 176120
Phone no 730355xxxx
Date:- 10/07/19
Regional manager of HP transport
Sarkaghat
Sub:- complaint against bus conductor or driver.
Sir
I want to draw you kind attention towards the rude and irresponsible behaviour of both the drivers and the bus conductors with the commuters.
A bus belong to the sarkaghat depo and the bus no is HP 281478 which I confirm from joginder nagar bus stand . I want to complaint about the bus conductor behaviour.I have been 13 days to traveled by hp transport and my dropping point were the same as I wanted to get down but he said this isnt a station . He start to argue with me in a very illiterate way he has no manners how to talk with the passenger mainly with a ladies. Conductor he spoke like a uneducated person may be he was recruited by under a quota system or he got his job by someone else recommendation I said this because if he is getting his job by own hard work he knows very well how to behave with people's or he has a spoken manners. His behaviour at that time was very unkind, unfriendly, irrispectful . That conductor needs to learn some etiquettes which is their parents forgot to teach him You should provide a some etiquettes training for your conductor or driver's before recruiting them. That conductor I don't think isn't safe for passengers i m very sure some day he will be in a jail because of that behaviour.
When was I stepped down from the bus the driver immediately moved a bus what if I fell down or injured at that time who was responsible for that situation. If that wasn't a station it's ok I was ready to get down on other station but he can spoke that thing politely or in a mannered way. I m mantioning a ticket image you could check below:-

Bus route : sarkaghat to Pathankot.
Boarding point :- dabrehal
Dropping point :- badyada
Time:- 07:38:32 am
Date :- 10/07/19
I hope you would take a strict action against this kind of behaviour. I would appreciate your immediate attention to this matter. I eagerly looking forward your reply.
Thanking you
Yours faithfully
Priyanka saklani.
Complaint about bad behaviour of costumer care
This is to complaint about the bad way of talking by your man using whats app on no. ××× for resolving the problem. But his way of talking us too bad. I complained him about the bus driver not stop the bus at lower khalini shimla which is marked as a bus stop but the driver did not stop the bus there for the passengers. When I complain about this on that no. over whats app he didnt take any action and when i asked him to do so then he start miss behaving and start using inappropriate words and then blocked me . But i have taken the screen shot of his conversation as a proof
Wrong information on board
I travell from sunder nagar to kangra in karsog chaunda bus then he write on board this is super fast bus but it take more time as compare to super fast bus.so kindly dont wirte wrong information on bus board
misbehave by driver and not stopping at desired location
today i travelled in one of your bus HP 64 6405. first of all i asked the driver to stop the bus at sec 6 parwanoo but he did not stop the bus and talked to me very rudely when i asked him to stop the bus. he dropped me 3 kms away at parwanoo sector 1 and i had to go 3 kilometers back in such heat and humidity and if no action is taken I will take more strict action and on higher level these government drivers had made the traveleers like beggar or what. never use hrtc busses ever. thankyou
Complaient about HRTC BUS DRIVER
Dear sir/mam
My name is anuj I am live in phanala kullu himachal Pradesh I want to tell you that you bus no HP341620 DRIVER is not Good in behavior maxim time he is drunk ,your driver can't perform well duty please take action against him or I want to go in police
Hrtc pathetic service
While I was traveling from shimla (8/4/2019) it was around 7:30 when I pic the bus from by pass
HP 14 B 2294 .After 20 minutes near taradevi I gave 2000 note to conductor for the ticket and told him that I have green card as well as ,he simply refuses that this is not applicable .again I said it is applicable from shimla to solan . He argued and said give the change either leave the bus. It was a long rute bus first time this was happening to me all passengers was looking to him even 1 said talk politely .by luck I had only change approx 63 so he used green card .I said at solan kindly give me another ticket and no issue give me balance later .he said all passengers is going to solan so not possible. When I arrived solan he said that come with change I said this is long rute bus u can't say to leave me from bus .he was saying leave the bus and get the change another bus is coming .. He was very rude I don't know why. He was harrasing me .bus was almost full .I want revert as soon as possible .
Complain against bus service
The bus running between Ponta sahib to Yamunanagar especially thats timing is 3:00pm from ponta saheb to ynr are very rude & mis behaving they never stop bus at bus stop so that passengers cannot catch it if someone runs and catch it they start fighting and never drop them at inbetween stops they always say that that's not our stop they never cooperate even with females If any authority reads these suggestions should take strict action against these people if needed i can give u written complain against them
Misbehave by driver
Good afternoon sir/ma'am...... I am an disable person..... My icard number is 38672....... Today I am traveling from Bathri to devi dehra in Pathankot - Chamba bus...... Bus number is HP-73 7828.......
Bus driver misbehave with me...... He said get out of form the bus....... I feel too embarrassed....... He even did not talk in a proper way....... When I said I filled complaint against you..... He said do whatever you want to do...... Please sir take action on this kind of driver..... So people like me not suffer anymore....... Please please please please sir it's my humble request to you
Complaint Request letter: Share my experience last midnight.
Ticket No: 079127
Date of departure: 02/01/2019
Time of departure: 20:31:05
I had very bad experience last midnight. I booked ticket from Chandigarh to THURAL. Unfortunately PALAMPUR depot of bus stuck midnight on road near by roopnagar highways which was coming to haridwar. I understand to cooperate with bus driver and conductor on mean time. They drop me to baijnath depot of bus till Sujanpur destination.
Baijnath depot of bus driver and conductor were shouting and rudeless behaviour showing on me.
Eg:- same as like as police who behave with criminal.
They were not corporative with me at midnight who drop me at UNA near by petrol pump and called me go to palampur depot of bus.
I just need an answer. I have taken the proper hrtc ticket. I never break any rule of HRTC. I'm loyal with HRTC always. Maximum staff members and people are good in HRTC. Why some HRTC staff members are not corporate with passenger's and trying to damage HRTC image in front of us.
kindly Teach and trained to driver's and conductor's how to co-operate and behave with HRTC passenger's in midnight due to emergency time and condition.
I hope you will consider my request as soon as possible
Thankfully
Driver not stop bus at Swarghat Bus stop.
Dear sir/ Madam,
My name is manoj Kumar. I had to go to Nalagarh on 06/09/2018 from Swarghat. I handed Hamirpur Baddi bus to Swarghat station but the driver not stopped the bus at the bus stop and stopped the bus 200 meters ahead, where a person was standing. The driver did not stop the bus when we ran towards the bus. Because of the driver, I could not do my duty and I had to be a victim of mental harassment.