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Hong Kong Express Airways Customer Care No.
Updated on Monday, 7 February 2022 - 5:30pm
Organization:
Hong Kong Express Airways
Website:
Official Website Global Contact No.s
- +852 6450 7068 (WhatsApp Support, 8am - 8pm)
- +852 3191 6638 (Travel Insurance Query, Mon-Fri, 9am - 5:30pm)
- +852 3702 7616 (Group Travel, Mon-Sat 9am - 7pm)
- +852 2180 2120/ +852 2180 2122 (Baggage Services, 7am - 11pm)
Emails
- customer [dot] care [at] hkexpress [dot] com (Customer Support)
- HKEtravel [dot] hk [at] chubb [dot] com (Travel Insurance Query)
- hke [dot] groupdesk [at] hkexpress [dot] com (Group Travel)
- bagsvcs [at] has [dot] com [dot] hk (Baggage Services)
Install App
Important Links
- Feedback Form
- Chat Support
- Web Check-In
- Customer Support Portal
- Frequently Asked Questions
- Manage Booking
- Baggage Claims
- Payment Query
- Special Assistance
- Cancellations & Refunds
- In case flight is delayed or cancelled
- For Baggage, Seats & Meals
- In case booked duplicated flights
- In case unable to travel
Global Contact Support
| Country | Contact Details | Working Hours |
|---|---|---|
| Chinese Mainland | +86 029 6879 1368 | 9am - 6pm, (Local Time) |
| Thailand | +66 2634 2552 hkexpress_th [at] waa [dot] co [dot] th |
Mon-Fri 8:30am - 5:30pm |
| Taiwan, China | +886 277 516 587 hkexpress [at] xinflight [dot] com |
Mon-Fri 9am - 6pm |
| Japan | +81 120 427 730 | 9am - 6pm, (Local Time) |
| Korea | +82 808 775 393 | 9am - 6pm, (Local Time) |
| US | +1 833 569 2316 (Toll Free within US) |
8am - 8pm |
Travel Agent Enquiry
| Country | Working Hours | |
|---|---|---|
| Hong Kong | hke-sales [at] hkexpress [dot] com | Mon-Fri 9am - 5:45pm |
| Chinese Mainland | cn [dot] sales [at] hkexpress [dot] com | Mon-Fri 9am - 5:45pm |
| Japan | jp [dot] sales [at] hkexpress [dot] com | Mon-Fri 9am - 5:30pm (Local Time) |
Comments
Layover time
I have a layover time of 22 hrs at honkong then I have ho express flight to hiroshima ..should I need transit Visa of hongkong if I stay at airport premises only