I have raised the issue regarding smoking and burning smell of Washing machine spinning time..in this regard I have raised the ticket number . Washing Machine is in under warranty, it is not completed 4 years. The technician has visited the office and without checking properly, simply he is doing the business of selling the items and he has informed to purchase and install the belt Rs 3800/- and Rs 2500/- for water filter , then only he will replace the drum. The said item is not giving warranty also. My washing machine is in warranty and without checking fully and insisting for purchase this item, then only replace the drum. Whether drum is good condition or not also not checked. By asking to show the message, ticket was also closed..without attending the problem.

IFB service is very bad, while coming for attending the complaint demanding the amount by way of selling the spare parts. Not giving proper information and insisting for purchase the items without giving any warranty/guarantee, if we are not ready to purchase there items, they will not attend/ inspect the problem. It is like day rubbery.

My problem not solved, worst worst worst worst service. I will definitely inform to everybody don't go for IFB .

I hv email my complaint on 22/4/2024 after detailed conversation with ur CC executive who could not help me despite of my all telephonic conversation since lodging my complaint for washing machine.My machine was under warranty period. I hv purchased it on 22/10/2020.The technician taken Rs 3750/ for replacement of suspension of drum @825/suspension plus 450/-for service charges.It is extortion of customer and breach of warranty.Authorities pl look into the matter seriously

A complaint was made to repair the washing machine on 1.9.23 and it was informed that the complaint will be attended within twenty four hours. However, till date 5th September it has not been attended. During this period we called 3-4 times and it was told that complaint has been escalated and will be attended on Monday for sure. However, till today, Tuesday, no information. Very poor after sale serilvice.. Think many times before purchasing IFNB machine.

One more thing I would like add they call many times for providing free service just to sell their powder and other products. Be careful.

Technician has not attended the complaint properly and closed the complaint himself and informed lodged the complaint again. Behaviour of technician and official is very rude. They are harassing the customers and taking the time to resolve the complaint more than 5 days.

Yesterday I bought new ifb machin. The service team promised me that today installation will be done. Today I and my family in excitement waited whole day, but no one came. One person in agra called me and told me that he will come, thrice I spoke to him but in the evening when whole day gone, he denied services very rudely. I spoke to his senior through dealer who as well not heard me. Not shown any regret or sorry. Very pathetic service. Please do not go for IFB, VERY WORST AFTER SALES SERVICE.

I Purchased the ifb front load washing machine but thing is whenever u ask for installation team not at all ready, they are saying one reason wil cl after some tym but they didn't call..

Customer care also not supporting properly

washing machine repair standard 4 day is not yet arrived in Tiruppur

If you looking for washing machine service center in Coimbatore an Chennai. We are the leading washing repair and service provider all major brands

look at this site https://doktika.com/actos-contac_cold

worst service providers. no service in moradabad ... only want sell there products but not at all concern about the service and follow up of the product

Hello IFB team,

With huge frustration ,I am forced to write this mail after several follow ups for the last 3 months .I am using IFB Elite Plus VX ID 7.5 KG which I had purchased on 12.06.19 (Refer attached invoice and warranty card). After few days usage, the washing machine become mal-function and had tried to contact the customer care after continuous follow up they come and cleared the issue.After few days the machine become completely dead and we informed the customer care same way after several follow up through phone,one day they came and found that motor has gone, they suggested to replace the motor.After 2 months of follow up they came with Motor and installed in the machine but the machine was not working after fixing. Again we contact the concern person on 30th sep 2020 and their service manager promised to us they will replace the machine by another model of the same price with in a week but no action taken yet.

Sorry to say we already disappointed with your customer relation. so we would like you to request take a necessary action as soon as possible.otherwise we will file a complaint in the consumer court against to your company improper service and warranty policy.

Thanks and regards
Jaseem A.V

Hello i am new user and i would to ask you, How to disable avatar?

Its been almost 3 months my washing machine is not working ...every day we call for complain ... No body is send for service.
This is my worst experience of IFB Service center ...
Also we have AMC ...there is no point for AMC if we are not getting good service.... I suggest please should not buy IFB ... its just name but no good service

I m using Ifb washing machine there is a problem of water leakage ND customer care no. Is not responding I have try several times plz solve my problem

Almost 10 days following up my complaint and no response.Worst customer care and service.

My washing machine under AMC too.

Shri Hari Enterprises ,west Velachery. Chennai600088 vide bill no 4338dt 21/05/2020 replaced the shock observer for Rs3500/ whereas the price is only Rs1800/. Please arrange to refund the excess amount.
Hope you will honestly follow & solve the problem.A line of reply is expected if you are honest.
Thanks,
R Sundararajan

Very worst service Performance.. feeling irritating.. before service of machine working normally. Service dealer called me your machine under free service. After service water leakage problem.. not working properly.. service dealers in Pondicherry very worst..

By viewing the complaints raised by various customers on IFB washing machine and its service, its really waste of time to give a complain against my washing machine . so i decided to go for local technician. so finally the IFB is going to be declined.

On 4/11/19, I have received a mail depicting that AMC of my washing machine is going to expire this month. As i have been transferred from kota to Jaipur since last four years and don't have amc papers. so i want the exact date of its expiry and someone to check before expiry of the amc. moreover someone may explain the amc for future.

I purchased a ifb washing machine three years back .from start we complained about its problem but every time we were told about voltage being low .since pst one week it's not starting.we registered a complaint at local service centre in jhansi .and were given a no.210 but it's been a week and even after daily reminders nobody has turned up to repair our machine. I hope u take strict action against ur local service centre and plz attend our complaint

I have purchased ifb machine on 25/10/19 from reliance anand. Though it is above 10 days no one come for the demo schedule. Even demo man do not receive the call. Very disappointed with the service.

My washing machine is not working properly, garments are not drying fully, moreover a rubber socket which
is fitted with tap , broken out several times I told your men to replace it, but still that rubber socket has not been replaced. I would request you to please arrange to replace that socket immediately

I have a front loading senorita washing machine. The door is not closing so have till now registered four complains with toll free number. They just say sorry everytime. Last time when I showed my displeasure they gave me Goa service centres contact. Repaetedly called them but no reply. Tried again next day where they promised to send technician. It's 48 hrs no one visited and again called them number of times but no reply. Really fed-up with them. Hope you will intervine and solve this.

Respected sir/madam

This is the third mail am sending regarding your free service. I believed that IFB is the leading brand both in product as well as in customer service and satisfaction but now i came to know it is wrong. If you people circulate my contact number for free service campaign it is your responsibility to clear the problem which is created because of it. From 21/6/2019 I am escalating this issue to your customer service people but still I dint receive proper response from your side. I am sure that your service person Mr.kubendran is from perambur MAYILAN enterprises. Please take some kind of action regarding this issue.

Dear sir/Madam.

since my washing machine is not working since from 3 days. i had raised a complaint in the customer care. but no one reported to me with phone or any media for the service.
i had got the technical team member Mr. Naveen phone number (XXXXXXX1266) and contacted him for query. with out pre communication and repairs to my machine he has closed the ticket . if i asked why means....?.
with some attitude and carelessly he told me to raise a another ticket , is this the way to communicate with the customer. don't you guys know about the customer satisfaction.

Really i had come across many brand but such worst experience in IFB brand only. your technicians are good in communication but their superiors are very lazy and careless team.

Hi, Iam using Senorita FX washing machine for past 6yrs. I have AMC covered till Apr/2020. Machine has suddenly stopped working and when reported they say they can't take the complaint as the previous issue(raised before an year) ticket is not closed. I don't get that point if it is not closed they have to followup to close it or they can directly close it. Because of this the problem is not attended. What is the use of me to take AMC? There is no senior manager in IFB because whenever requested customer care to re-direct the call the senior manager then don't have that facility it seems. How old is the system they are using as there is no SLA for the ticket raised and the new issue cannot be registered and can't even route the call to senior manager. Either try to resolve the issue or please cancel the AMC and refund my amount so that i can trash the washing machine and go for a better product from a different company.
Complaint no : 1002199740XXX

hi sir. i have purchased 7 kg ifb washing machine last three month before. but still not demo & installation is not taken me because of i have changed my home now . now i need free demo & installation . but i have tried customer call but they are not response please need help me.
thanks murugan pl

I have bought a washing machine last dated 5/11/2018
But no one can coming to install them at our home
No one can answer properly
What I can do in few days my job will be started full day
I am first time user I don't know how to use it
I have done a mistake to buying a ifb washing machine

I have bought a washing machine last dated 5/11/2018
But no one can coming to install them at our home
No one can answer properly
What I can do in few days my job will be started full day
I am first time user I don't know how to use it
I have done a mistake to buying a ifb washing machine

IF ANY ONE GIFT ME A IFB WASHING MACHINE , IMMEDIATELY I RETURN THIS PRODUCT
BCZ IFB SERVICE IS VERY BAD

I lodged complaint for repair on 14th September 2018 and in touch to ifb continuously persuing on telephone emails and by other means but of no use.

Regarding the washing machine repair
As I send a query about this issue last month
So the technician was came he told me there a belt problem
So the machine is in varenty
So he just told to us I place order for belt
When it comes I ill make a call to u
But, one month comlet ed
The technician is not contact with us
So plz go through this

Washing machine is not working properly for the last one week kindly send your engineer urgently

Worst company ever. My washing machine is not working from last 1 year. We have been complaining about it on the customer care, they assure us but no person come for its repair. The company is not doing anything to solve our problem. Kindly solve the problem.

An unsatisfied customer.

I bought an IFB front load 7 kg machine from Belgaum after 2 months its start button was not functioning properly we complained they did some quick fix after several follow-ups.
Again the machine is down and we have been chasing the local service centre and the toll-free nos are never reachable its a very bad quality machine and the service is worst after 20 days they came back with the part and now saying some knob is missing. The machine was inspected by the wrong technician 4 times IFB for electical problem they sent a mechanical tech as pre them I guess they are fooling us.
My suggestion to all is Never buy this machine

Dear Sir,
i am using IFB Washing Machine and Micro oven, but now i am very much disappointed with your service 10 months back my waching machine was repaired by your people after calling them several times. Even now also my WM is not working and called your customer care and send Mr. Vijaya Kumar, he came and examined and said he don't have some tools to repair and he will come tomorrow, this happend on 26/07/2018 and today is 30/07/2018 he didn't turned up. He won't pick up the phone also. Even Service Incharge Mr. Prabhu also wont answer to my calls. i don't what to do so please arrange some other person to service my Washing Maching.

Hemavathi D N
No.171, 4th Cross, NGEF Layout,
Sanjayanagar,
Bangalore-94.

once you purchase the machine no one is attending your complaint. Service dealer and customer care peoples give you phone numbers of concern peoples, who is not responding to your calls for so many days. I am now thinking to throw this machine away. Please consider all these things while purchasing IFB.

sir iam using ifb washing machine sanorita VX 6Kg 800RPM. the warrenty period is over now. no it is not working. when ever open the message is AC Hi so what can I do?