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IIFL Finance Customer Care No. 1860 267 3000

Updated on Wednesday, 8 January 2025 - 12:25pm
All India Number(s): 
  • 1860 267 3000 (For Contact Support, Mon-Fri 9:30am-6pm, Sat, 9:30am-4pm)
  • 022-4007 1000 (For Equity/Currency and Commodity/Spot)
  • 7039 050 000 (For Support)
  • 022-4151 4151 (For Technology/Trader Terminal Related Queries)
  • 810 8000 847 (For Gold Loan)
Website: 
Official Website

IVRS Menu : 1860 267 3000/ 7039 050 000

  • Press 1: For Home Loan And Secure Bussiness Loan Or Loan Against Property
  • Press 2: For Gold Loan
  • Press 3: For Digital Personal Loan
  • Press 4: For Insurance
  • Press 5: For Bussiness Loan

Emails

Install App

Important Links

Other Services

Sr No. Service Contact Details
1 Customer Care info.iiflmf@iifl.com
2 For Loans 18602673000, 7039050000
reach@iifl.com, reach@iihfl.com
3 Institutional Queries 022-46464600
info@iiflcap.com
4 Online Services 022-41035000
online@iifl.com
5 Gold Loan gold-helpline@iifl.com
6 NBFC cs.finance@iifl.com
7 Insurance Queries cs.insurance@iifl.com
8 For DP related queries dpgrievances@iifl.com
9 For Commodities comm@iifl.com
10 Whatsapp Support Service 8828609298, 8828615950, 8828615970,
8692848240, 7039418584, 7039443871
11 NPS Queries npsgrievances@iifl.com

For Loan Services

Contact No.: 18602673000, 7039050000 (Same For All)

Sr No. Service Timing
1 For Gold Loan Mon-Fri, 09:30am-6pm, Sat: 9.30am-4pm
2 For Home Loan Mon-Fri, 09:30am-6pm
3 For Bussiness Loan Mon-Fri , 9:30am-6pm Sat: 9.30am-4pm
4 Personal Loan Mon-Fri , 9:30am-6pm, Sat: 9.30am-4pm
5 Loan Against Property Mon-Fri 09:30am-6pm
6 Loan Against Secuirity Mon-Fri , 9:30am-6pm
7 Digital Finance Mon-Fri , 9:30am-6pm, Sat: 9.30am-4pm

Grievance Redressal

Level 1:

  • If you have any query/ complaint then firstly you have to contact to the customer support center at the details given below:
    Contact No.: 18602673000, 7039050000 (Mon-Fri 9:30am - 6pm, Sat, 9:30am-4pm)
    Email: gold-helpline@iifl.com, cs.finance@iifl.com, customergrievances@indiainfoline.com
    Address: IIFL Finance Limited
    IIFL House, Sun Infotech Park, Road No.
    16V, Plot No. B-23, Thane Industrial
    Area, Wagle Estate, Thane - 400064
  • You can also fill this Request Form

Level 2:

  • If your query is not resolved then you can contact to the Nodal Officer at the details given below:
    Contact No.: 022-45205810, 022-68178410 (Mon-Fri 9:30am - 6pm, Sat, 9:30am-4pm)
    Email: nodalofficer@iifl.com

Level 3:

  • If your query is not resolved within 15 days then you can contact to the Principal Nodal Officer via calling at 022-41035099 or emailing at pno@iifl.com

Level 4:

  • If your query is not resolved within 30 days then you can lodge your complaint online through CMS Portal. or you can visit
    Toll Free No.: 14448
    Address: Centralised Receipt and Processing Centre,
    Reserve Bank of India, 4th Floor, Sector 17,
    Chandigarh - 160017

Offices Address

Sr No. Office Address
1 Registered Office IIFL House Sun Infotech Park, Road No. 16V,
Plot No.B-23 Thane Industrial Area,
Wagle Estate, Thane - 400604
2 Corporate Office IIFL Finance Limited, 802, 8th Floor,
Hubtown Solaris, N. S. Phadke Marg,
Vijay Nagar, Andheri East, Mumbai - 400 069

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Parent Article: 
India Infoline Customer Care No. 1860 267 3000