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IIFL Finance Customer Care No. 1860 267 3000
Updated on Wednesday, 8 January 2025 - 12:25pm
All India Number(s):
- 1860 267 3000 (For Contact Support, Mon-Fri 9:30am-6pm, Sat, 9:30am-4pm)
- 022-4007 1000 (For Equity/Currency and Commodity/Spot)
- 7039 050 000 (For Support)
- 022-4151 4151 (For Technology/Trader Terminal Related Queries)
- 810 8000 847 (For Gold Loan)
Website:
Official Website IVRS Menu : 1860 267 3000/ 7039 050 000
- Press 1: For Home Loan And Secure Bussiness Loan Or Loan Against Property
- Press 2: For Gold Loan
- Press 3: For Digital Personal Loan
- Press 4: For Insurance
- Press 5: For Bussiness Loan
Emails
- customer [dot] care [at] iifl [dot] com (For Customer Support)
- reach [at] iifl [dot] com (For General Enquiry)
Install App
Important Links
Other Services
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | Customer Care | info [dot] iiflmf [at] iifl [dot] com |
| 2 | For Loans | 18602673000, 7039050000 reach [at] iifl [dot] com, reach [at] iihfl [dot] com |
| 3 | Institutional Queries | 022-46464600 info [at] iiflcap [dot] com |
| 4 | Online Services | 022-41035000 online [at] iifl [dot] com |
| 5 | Gold Loan | gold-helpline [at] iifl [dot] com |
| 6 | NBFC | cs [dot] finance [at] iifl [dot] com |
| 7 | Insurance Queries | cs [dot] insurance [at] iifl [dot] com |
| 8 | For DP related queries | dpgrievances [at] iifl [dot] com |
| 9 | For Commodities | comm [at] iifl [dot] com |
| 10 | Whatsapp Support Service | 8828609298, 8828615950, 8828615970, 8692848240, 7039418584, 7039443871 |
| 11 | NPS Queries | npsgrievances [at] iifl [dot] com |
For Loan Services
Contact No.: 18602673000, 7039050000 (Same For All)
| Sr No. | Service | Timing |
|---|---|---|
| 1 | For Gold Loan | Mon-Fri, 09:30am-6pm, Sat: 9.30am-4pm |
| 2 | For Home Loan | Mon-Fri, 09:30am-6pm |
| 3 | For Bussiness Loan | Mon-Fri , 9:30am-6pm Sat: 9.30am-4pm |
| 4 | Personal Loan | Mon-Fri , 9:30am-6pm, Sat: 9.30am-4pm |
| 5 | Loan Against Property | Mon-Fri 09:30am-6pm |
| 6 | Loan Against Secuirity | Mon-Fri , 9:30am-6pm |
| 7 | Digital Finance | Mon-Fri , 9:30am-6pm, Sat: 9.30am-4pm |
Grievance Redressal
Level 1:
- If you have any query/ complaint then firstly you have to contact to the customer support center at the details given below:
Contact No.: 18602673000, 7039050000 (Mon-Fri 9:30am - 6pm, Sat, 9:30am-4pm)
Email: gold-helpline [at] iifl [dot] com, cs [dot] finance [at] iifl [dot] com, customergrievances [at] indiainfoline [dot] com
Address: IIFL Finance Limited
IIFL House, Sun Infotech Park, Road No.
16V, Plot No. B-23, Thane Industrial
Area, Wagle Estate, Thane - 400064 - You can also fill this Request Form
Level 2:
- If your query is not resolved then you can contact to the Nodal Officer at the details given below:
Contact No.: 022-45205810, 022-68178410 (Mon-Fri 9:30am - 6pm, Sat, 9:30am-4pm)
Email: nodalofficer [at] iifl [dot] com
Level 3:
- If your query is not resolved within 15 days then you can contact to the Principal Nodal Officer via calling at 022-41035099 or emailing at pno [at] iifl [dot] com
Level 4:
- If your query is not resolved within 30 days then you can lodge your complaint online through CMS Portal. or you can visit
Toll Free No.: 14448
Address: Centralised Receipt and Processing Centre,
Reserve Bank of India, 4th Floor, Sector 17,
Chandigarh - 160017
Offices Address
| Sr No. | Office | Address |
|---|---|---|
| 1 | Registered Office | IIFL House Sun Infotech Park, Road No. 16V, Plot No.B-23 Thane Industrial Area, Wagle Estate, Thane - 400604 |
| 2 | Corporate Office | IIFL Finance Limited, 802, 8th Floor, Hubtown Solaris, N. S. Phadke Marg, Vijay Nagar, Andheri East, Mumbai - 400 069 |
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