IIFL Home Finance Customer Care No.

All India Number(s): 
  • 1860 267 3000 (For Contact Support)
  • 73044 47444 (For WhatsApp Support)

IVRS Menu: 1860 267 3000

  • Press 1 : Home loan and secure business and loan against property
  • Press 2 : Gold loan
  • Press 3 : Digital personal loan
  • Press 4 : Insurance loan
  • Press 5 : business loan

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Important Link

Grievance Redressal

Level 1 :

  • If you have any query/complaint then you contact to 18602673000.
  • If your query is not resolved within 7 days, then you can raise a query online and you can also contact to Grievance Redressal Officer,
    Email : gro [at] iiflhomeloans [dot] com , itgro [at] iiflhomeloans [dot] com
    Address : IIFL Tower, 98, Udyog Vihar, Phase-IV,
    Near Maruti Gate no-3, Gurgaon, Haryana -122016

Level 2 :

  • If you did't received response within 15 days or if you are not satisfied by the above mention Grievance Redressal Officer then you can contact to Nodal Officer
    Email : no [at] iiflhomeloans [dot] com
    Address : IIFL Tower, 98, Udyog Vihar, Phase-IV,
    Near Maruti Gate no-3, Gurgaon, Haryana -122016

Level 3 :

  • If their is no response and if you are not satisfied by the nodel officers, then you can contact to details given below.
    Email : crcell [at] nhb [dot] org [dot] in
    Address : National Housing Bank, Department of Regulation and
    Supervision, (Complaint redressal Cell), 4th Floor, Core-5A,
    India Habitat Centre, Lodhi Road, New Delhi- 110003
  • You can also lodge your complaint online through National Housing Bank

Office Address

SrNo. Office Address
1 Corporate Office IIFL Home Finance Ltd Plot No. 98, Udyog Vihar Phase IV, Sector 18, Gurgaon, Haryana 122015
2 Registered Office IIFL House, Sun Infotech Park, Road No. 16V,Plot No. B-23,MIDC, Thane Industrial Area, Wagle Estate, Thane, Maharashtra, India - 400604

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