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IIFL Samasta Finance Customer Care No. 1800 120 8868

Updated on Tuesday, 28 November 2023 - 12:24pm
Toll free Number(s): 
  • 1800 120 8868 (For Contact/Complaint)
All India Number(s): 
  • 080-4291 3500 (For Contact Support)
Website: 
Official Website

IVRS Menu: 1800 120 8868

  • Press 1 : For group loan.
  • Press 2 : For dairy cattle loan.
  • Press 3 : For secure and unsecure loan.
  • Press 4 : For product loan.

Email

  • customer [dot] care [at] iiflsamasta [dot] com (For General Query)

Important Links

Grievance Redressal Procedure

Level 1

  • If you have any query/complaint, then you can contact to the Branch Manager/Field Team at Toll-Free No.: 18001208868 or email at customer [dot] care [at] iiflsamasta [dot] com.
  • You can also lodge your complaint through Customer Grievance Form.

Level 2

  • If your complaint/query is not solved by the Branch Manager/Field Team, then you can contact to the State Nodal Officer.
    Sr.No. Areas State/Regional Nodal Officers Phone No. Email
    1 Andhra Pradesh V Vinod Kumar 7331116600 vinodkumarv [at] iiflsamasta [dot] com
    2 Arunachal Pradesh Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com
    3 Assam Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com
    4 Bihar Bhasker Kumar 6203167633 bhasker [dot] kumar [at] iiflsamasta [dot] com
    5 Chattisgarh Subham Nayak 7381851696 subhamn [at] iiflsamasta [dot] com
    6 Goa Harisha K 7411219084 harishak [at] iiflsamasta [dot] com
    7 Gujarat Priteshkumar Gohel 9998058876 priteshkumar [dot] gohel [at] iiflsamasta [dot] com
    8 Harayana Naveen Sharma 8387858836 Naveens [at] iiflsamasta [dot] com
    9 Jharkhand Padma Lochan Paul 7856011161 lochan [at] iiflsamasta [dot] com
    10 Karnataka Harisha K 7411219084 harishak [at] iiflsamasta [dot] com
    11 Kerala Tamilarasan NV 7639556900 tamilarasannv [at] iiflsamasta [dot] com
    12 Madhya Pradesh Lokesh Sakle 9685226586 lokeshrs [at] iiflsamasta [dot] com
    13 Maharashtra Shailesh Walavalkar 8975584035 shailesh [at] iiflsamasta [dot] com
    14 Orissa SUKDEV DAS 7008175915 sukadevd [at] iiflsamasta [dot] com
    15 Pondycherry John william A 8870225893 johna [at] iiflsamasta [dot] com
    16 Rajasthan Naveen Sharma 8387858836 Naveens [at] iiflsamasta [dot] com
    17 Tamil Nadu John william A 8870225893 johna [at] iiflsamasta [dot] com
    18 Telangana V Vinod Kumar 7331116600 vinodkumarv [at] iiflsamasta [dot] com
    19 Tripura Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com
    20 Uttar Pradesh Abhijeet Haldar 9140211425 abhijeet [at] iiflsamasta [dot] com
    21 West Bengal Abhishek Bhattacharjee 7979805009 abhishekb [at] iiflsamasta [dot] com

Level 3

  • You can also contact to the Principal Nodal Officer
    Contact No.: 080-42913591, 8792913128
    Email: nodalofficer [dot] cgrm [at] iiflsamasta [dot] com.

Level 4

  • If you did not receive any response within 15 days of lodging the complaint ,then you can contact to the Microfinance Industry Network (MFIN) at Toll-Free No.: 18001021080 or email at customercomplaint [at] mfinindia [dot] org.
  • If you did not receive any response within 30 days, then you can also lodge your complaint through NBFC Ombudsman/ CMS Portal.

Corporate Office

IIFL Samasta Finance Limited,
#73, 2nd Floor Lalbagh Road Next
To KIA Motors Bangalore 560027. Karnataka.

Registered Office

IIFL Samasta Finance Limited,
110/3, Lalbagh Main Road, Krishnappa
Layout, Bengaluru 560027, Karnataka, India.

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