Indian Railways Customer Care No. 139

Organization: 
Toll free Number(s): 
  • 139 (Railway Enquiry / For All Public Grievances)
  • 138 (Customer helpline number )
  • 182 (For All Security Related Issues)
  • 1512 (All India Railway Helpline Number, All states - 24X7)
  • 1098 ( Lost/Missing Child Help)
  • 1323 ( E-Catering/Book Meal)
  • 155210 (Anti Corruption Vigilance helpline)
  • 1800 11 132 (Another No. For Security Helpline)
  • 1800 111 139 (For Suggestions/Grievances Related Services)
  • 1800 111 321 (Another No. For Suggestions/Grievances)
All India Number(s): 
  • 97176 30982 (Feedback and Suggestions through SMS)

IVRS Menu: 139 (RailMadad)

  • Press 1: For urgent medical or security emergency.
  • Press 2: For enquiry like checking PNR status or Train schedule.
  • Press 3: For complaint.
  • Press 4: For refund and cancellation.
  • Press 5: For facilities for divyang and women with special need.
  • Press 6: For corruption and bribery concern.

Install App

Important Links

For Any Complaint or Suggestions

Sr No. Name Contact Number Services
1 Toll Security Helpline Number 1800-111-322 and 182 Provide speedy assistance to passengers in the event of thefts, harassment, pick pocketing or other criminal incidents on rail premises. 
2 Toll Free Customer helpline number 138  The helpline will address complaints relating to cleanliness, food and catering, coach maintenance, medical emergency, linen etc.
3 Toll Free Telephone No. 1800-111-139 and 1800-111-321 For suggestions/grievances relating to catering services (Overcharging, Food Price, Less Quality etc.) on Indian Railways.
The facility is available 24×7 on these numbers.
4 Railway Enquiry Customer Care Number 139 (Chargeable) For PNR enquiry, Accommodation availability, Fare enquiry, Current train running position, IRCTC relevant information including information through SMS.

Rail Enquiry on SMS 139

Sr No. Service Name Keywords
1 PNR Enquiry SMS "PNR <10-digit PNR number>" to 139
For example:PNR 1234588956
2 Train Arrival/Departure Enquiry SMS "AD<Train number> < Station STD code>"
For example:AD 12852205
3 For Accommodation Availability SMS " SEAT<Train number><DOJ** ddmmyy> <Station from:STD code> <Station to:STD code><class><Quota>***"to 139
For example: SEAT 12561 020611 0542 0271 SL G
4 Fare Enquiry SMS "FARE<Train number> <DOJ** ddmmyy> <Station from: STD code> <Station to: STD code> <class> <Quota>***" to 139
For example: Fare 12561 020611 0542 0571 SL G
5 Train Time Table SMS "TIME<Train number> to 139
For example: TIME 14034
6 Train Name/Number SMS "TN<Train Name> or TN< Train number>" to 139
For example: TN Kalka Shatabdi or TN 14034

Railway Utilies Mobile And SMS No.

Sl. No. Purpose of SMS SMS format SMS to be sent to

1.

For Reserved Ticket Berth Status Enquiry

IRPNR <10 digit PNR No.>

Example : IRPNR 1234568888

139

2.

For Train Arrival/Departure Enquiry

AD <Train Number> <Station STD Code>

Example : AD 12859 022

139

3.

For Accommodation Availability

SEAT <Train Number> <DOJ : ddmmyy> <Station from : STD Code> <Station to : STD code> <Class> <Quota>

Example : SEAT 12561 010712 0542 0571 SL G

139

4.

For Fare Enquiry

FARE <Train Number> <DOJ : ddmmyy> <Station from : STD Code> <Station to : STD code> <Class> <Quota>

Example : FARE 12561 010712 0542 0571 SL G

139

5.

For Train Time Table

TIME <Train Number>

Example : TIME 12301

139

6.

For Train Number/Train Name

TIME <Train Number> or TN <Train Number>

Example : TN 12301

139

7.

To Spot/Locate Train

Example: SPOT <Train Number> or LOCATE <Train Number>

Example: SPOT 12561 or LOCATE 12561

139

8.

For all the above

HELP or RAIL  

139

9.

For asking meal service

MEAL <10 digit PNR No.>

139

10.

For Tracking Your Freight Consignment

FNR <11 Digit FNR>

8860622020

11.

For cleaning of coaches during run of train itself
under On Board Housekeeping Service (OBHS) $

CLEAN <10-digit PNR number>

 

58888 

12.

For Lodging Complaints

Standard decent Message

9717630982

13.

For Security of travelling passengers specially lady travellers

Standard decent Message

182

1800-111-322 (Voice)

14.

For medical emergency, food/catering etc. & Suggestions

Standard decent Message

138

(Voice & SMS)

15 If a person does not have a smart phone then he can simply type ERAILHELP <a custom message> and send it to 56161

Coach Cleaning Request

Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number :

CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE SMS to 58888 or 9200003232

Sr No. Service Keywords
SMS Between 6:00 am to 10:00 pm
1 For Coach Cleaning PNR <Space><10 Digit PNR><C>
2 For Linen PNR <Space><10 Digit PNR><B>
3 For Watering PNR <Space><10 Digit PNR><W>
4 For Disinfection PNR <Space><10 Digit PNR><P>
5 For Electrical & AC PNR <Space><10 Digit PNR><E>
6 For Mech. Repair PNR <Space><10 Digit PNR><R>

Freight Operation Information System (FNR)

Zonal Railways Contacts

Sr No. Railway Contact Details
1 Central Railway
2 East Central Railway
3 Metro Railway Kolkata
4 North Central Railway
5 North Eastern Railway
6 North Western Railway
7 North East Frontier Railway
8 Northern Railway
9 South Central Railway
10 South East Central Railway
11 South Eastern Railway
12 South Western Railway
13 Southern Railway
14 West Central Railway
15 Western Railway

For Public Grievances Redressal 

It is a web-based portal that allows citizens to lodge grievances against public authorities in India and states. For complaints related to any departments, you have to contact Centralized Public Grievance Redress and Monitoring System (CPGRAMS) .

Railway Board Directorates

Social Sites

 


Comments

Rajdhani Turing into worst train to travel

I’m travelling by Rajdhani 12434

Coach: Highly dirty, don’t even feel like stepping in it’s so unhygienic, I had to request the attendants to cleaning it paying 10k for the tickets

Food: They served uncooked rotis and salt less dal

Toilet: Stinking and completely blocked. I had to call the attendants to clean it every time as the entire coach is stinking.

And the best part is I’m requesting the attendants to get it cleaned and they are like it’s not our fault it’s the fault of Indian Railways that they are not getting the coaches upgraded.
Not sure who is to help me with this but I lost 10K travel by this train.
Duronto and Garibrath are far better trains as compared to this one.

Vande Bharat food - stale smell ( Bangalore to Hyderabad)

I am travelling to Hyderabad in vande Bharat from Bangalore. Dry vegetable which was served on this train today had a stale smell and the person who was serving denied it whereas even co passengers admitted that food smelt stale.

Currently i am traveling from

Currently i am traveling from Vadodara to Beas through 12925 train and our sleeper seats are converted as general seats because no management was there. Lots of people gets in the train without any tickets. because they even know noone will ask them for the same. I am having 6 confirm seats still our seats rushed with 5-6 persons. Who will look into it. No one here to look into this issue not even TC not even any security person. I would request higher authority to look into this matter otherwise noone feel safe to trevel in such trains and we all ladies were not feeling safe.

Inconvenience

Some people came and sat on my seat, I let him sit but after the inconvenience caused to me, when I asked him to please go and sit somewhere else, he is refusing to go, I think maybe he has a general ticket and He came and sit on my seat in the sleeper coach.

Complaint against Railway management

Currently i am traveling from Patiala to delhi through 14508 train . After Ambala station my sleeper seats are converted as general seats because no management was there. Lots of people gets in the train without any tickets. because they even know noone will ask them for the same. I am having 2 confirm sets still my seat is rushed with 5-6 persons. Who will look into it. No one gere to look into this issue not even TC not even any security person. My seat number is SE1 , SE2. My name is Akshay Sharma. I would request higher authority to look into this matter otherwise noone feel safe to trevel in such trains

About all toilet incharge taking money only for urinal

Sir, I am traveling from oune to miraj. I went for urinal. Toilet incharge is taking money even on board " urinal is free" is written. So kindly request to take action against all toilet incharge.

Complaint against Accomodation

Iam booked a ticket from Kannur to Trivandrum.Train no.16345
Train 6 hours late due to some issues.
I enquired here kannur railway station for retiering rooms.
They are not willing to give the room because of cleaning issues.
Then what is the need of these rooms,
is this for only railway staffs?

No Blanket, No Linen, No Pillow

Sir,
Travelling in 12311 from Sonipat to Kalka B2/28, PNR No. 622418xx55 Now reached Chandigarh. Journey almost completed. No ticket checker come. No Blanket, No Pillow, No Linen provided. Please suggest action against coach attendant.

Pallavan Reserved coach filled with unreserved passengers

. Express 12605 today 14/08/2023 coach D10 seats filled with unreserved passengers. Unable to use toilet by senior citizens
Ex D 98

Complaint regarding filled S5 coach with unreserved passanger

I am Gourav Singh . I have brought 2 ticket in last 2 journey with 1 week in train no 14712 S5 coach. During the journey no one TC came in coach for checking tickets . All the coach filled with u reservations passengers like general coach.
Too much crowd in coach.
Very bed experience of journey
Totally wastage of money.
I request to railway plz improve it

Train late for more than 2 hrs

12813 Howrah Tata steel running late more than 2hrs on 5/8/2023.This train left Howrah station after 7:30 pm.I asked cause of late at inquiry but no response given.Waiting more than 2 hrs for a train to start from its starting station is horrible things.Railway services getting worse day by day.

Train late - more than 4 hours it’s horrible

I don’t why train is late more 4 hour, this is really irritating to wait for train more 4 hour at night time.train time is displaying wrongly
Still waiting a train like fool . Dear government we paying our hard money as tax so make improvements in train time. I don’t have word to say.

Your complaint number 139 still not working.
This is not way to work.

Train:14115 Name: DADN PRYJ

Train:14115
Name: DADN PRYJ EXP
Coach: S5
Seat:4

A woman sat in our reserved seat and is not moving.Please help.

Train no. 12466 coach B4

Train no. 12466 coach B4 Ranthambore express is full of general ticket people. TT is assigning them slips and allowing them to sit in the 3AC coach. Please do the needful. We are travelling with family together after 4 years. Reserved seats 3 months back. Not for this inconvenience. Do the needful as soon as possible

Reserved compartment look unreserved in vaigai train

I booked and travel in vaigai superfast express from Madurai to Chennai Egmore on 10/07/2023 in D11 coach seat 76 77.
No ticket checker come to check the passengers travelled. The coach has filled with unreserved passengers The passage & toilets are blocked. So many senior citizens are affected.

reservation coach having unreserved candidate

Hi date 27/6/23 train no 16535 coach no S1 seat 71 unreserved candidate bad argument with me for seat acquire even he dony have reserve still he talk non sence pls do needful

To much rush on Sleeper class coach

Train no 12168 coach S3

Why TC did not checked the ticket of every passenger. Lots of general people are traveling with this coach . Reservation people are facing lots of problems to go toilet

reservation coach having unreserved candidate

Hi date 27/6/23 train no 16535 coach no S1 seat 71 unreserved candidate bad argument with me for seat acquire even he dony have reserve still he talk non sence pls do needful

Unreserved peoples are in reserved coach

One of my friend Miss Arpita Patra is travelling on Bhubaneswar weekly sf express (20895). Many unreserved peoples are seating at her seat after she denied. Please do the needful. Train is so crowd. Even a person can't go to toilet. 

Name - Arpita Patra

S2/22

Very Bad facility in First Ac of kumbh express

Hello,
I m traveling in 1st class in 12369 kumbh express, cabin and coach is very old, but it is private cabin so no problem for this, but bathroom too much dirty, flush not working, no water in washroom, no cleaning. Too much smell in wash room and others area, no wash besin out side of washroom, just for hand wash we have to go in washroom there no water.
Every time We going in 3ac for using bathroom and wash besin

Used bedroll

Travelling with shivganga from new delhi to varanasi. Coach no B4. All bedsheets are in used cindition. Complaint with attendent, but no action coz he is helpless having entire used lot .

Train raninig timely

Very poor service h hamre relwe ki koi bhi train kabhi time se nhi chalti chahe din ho ya rat bus kiraya bas badhate rahte h or koi service nhi h itna kharab rahega to hamari ya hamare Desh ka kya hoga Samy bahut mahatv purn h fir bhi hamare Desh m kisi ko koi fark nhi padta isi ki wajah se hamre yha koi bhi vikas nhi hota na ho kabhi hoga ydi isi tarike se raha m abhi train no.12854m Safar kr raha hu joki bhopal se durg chalti h y train katni South se new katni jaction 2 ghnte se khadi h

Unreserved passengers

Train no 12876 neelanchal express compartment S4 is full of undeserved passengers. Kindly look into this problem as soon as possible

Reserved compartment full of unreserved passengers

Train no- 18626 Hatia patna purnea court Express compartment B2 is full of unauthorized passengers. Kindly look into this problem as soon as possible.

Reserved department full from unreserved passengers

I am travels from ganga satluj express 13308 from ludhiana to ayodhya ji and i am suffering from the unsatisfaction from railway and their stafs because all unreserved passengers are allowed to reserved coach and we faced the issues in the compartment and uncomfortable

No water in toilets

I am travelling in Howrah Hyderabad East coast express A2 coach. After paying a good amount for Second AC there is no water in the flush tanks. The tap water is available but no flush has water. How does the railway expect the people to travel. People are forced to use the toilet without water. There is still a half day left to reach Hyderabad. How should we manage in the morning when all will be using toilets in full flow without the flush tanks not working?

Complaint

Sir
Sultan pur special ex. (04263-04264) is not going from Sultanpur to Varanasi. Please slove this problem.

Complaint against pay and use toilet

Hello,

The pay and use toilet near platform no.17 is charging Rs.5 from every person using the urinal while as per the price chart displayed there, the urinal service is free.

I also tried to communicate with the RPF at the enterance but he couldn't help me.

Kindly look into this asap and do the needful as the people working there are behaving like goons for the money saying, "jisko bolna hai bol de" which is a question mark on the credibility of railway station management and also the law and order.

Regards,
Sashi Das

Passenger related

Hi,i am travelling from bhuj dadar exp. 16 may 3.39 train no 20907, S5 cabin berth 1 and 4 .
With us one family is also travelling having 6 kids with them. Making so much nuisance in train , shouting like seating in their home. When i ask them to reduce the noise as its.distrubing they replied we will.not reduce ,, will remain same , as if u have prob change ur seat. And one of them talks very irrespectibly and male of this family was seating without shirt in public and using abusive language with family. I hope this kind of passenger related issues who r disturbing to others without any shame can be solved in travelling . There should be a kind of process to take.care of.this. ..
Thnks

Train late by 6 hours- always

Why Indian railways not maintaining scheduled time.. train no 12503 hamsafar express avarage late by 6 hours.. never it comes on time. Why Indian railways giving time chart for trains.. you can check this train status of last 6 months always late by 6 hours..

Because of the slack time in

Because of the slack time in schedule

Please Help !!!

I m travelling in S1, Ranikhet Express (15013)
5-6 people are abusing and making nuisance please help i m with my family i m not feeling safe here!

But not refund received

Hello,

I am travelling in S1-53 (on 23-Feb-2023) (PNR-9641 009 33O) compartment of Train No 12295.

The train is running full. Since this is next to the Unreserved compartment, many unreserved passengers are travelling and there is no mechanism to control this. There is no presence of RPF and Ticket Examiner was also not available.

Kindly help us travel safe.

I am surprised to find such a scenario in South Railways, which is suppose to be the best in Indian Railways.
Please consider our plight and do the needful. Thanks!

Reserved compartment full of unreserved passengers

Train no 18047 vascodagama-amaravati express compartment S8 is full of undeserved passengers. Kindly look into this problem as soon as possible

Train no 12628 KARNATAKA EXP

Train no 12628 KARNATAKA EXP
compartment S4 is full of undeserved passengers. Kindly look into this problem as soon as possible

Yes same case for 12827

Yes same case for 12827

Railway complain

The contact no. which are provided are all either invalid, switch off Or unreachable. It means that we citizens are fooled by providing false informations.

Hello, I am travelling in

Hello,

I am travelling in S1-53 (on 23-Feb-2023) (PNR-4863 806 989) compartment of Train No 12295.

The train is running full. Since this is next to the Unreserved compartment, many unreserved passengers are travelling and there is no mechanism to control this. There is no presence of RPF and Ticket Examiner was also not available.

Kindly help us travel safe.

I am surprised to find such a scenario in South Railways, which is suppose to be the best in Indian Railways.
Please consider our plight and do the needful. Thanks!

Disturbance due to unreserved passengers in reserved compartment

While traveling from Chennai Egmore to Madurai on 18.2.2023 by VAIGAI Express (S8) some of the unreserved passengers were travelling in the reservation compartment and do mischievous behaviour to the reserved passengers. There were no RPF or State Railway Police to control them.
Administrative authorities should take steps to control these things.

Rpf and police are ther to

Rpf and police are ther to take salary not to work and solve problems

No water in toilet and Ac is not working

Hello Sir,

Train no.-(03357) A2 coach (2nd Ac)
Please do something because no water in toilet and also Ac is not working please do something as soon as possible. We also tell the TC and care taker before 3 hours but till now they did nothing about it.
Thank you.

Regards
Vikram kumar

LOCO PILOT MISTAKE

My mother was travelling from Kanpur to Pune and I came to station for dropping her out . The train name and number is Lucknow Pune Express(11408) ,DATE-29/12/2022,TIMING-8:20AM-8:30AM. Ijust want to say the train speed on the platform was beyond limit..I got badly injured due to high speed of the train and apart from it 4 other people also got injured due to loco pilot mistake. One of them got head injury and because of which he suffered seizure.Their was a incharge at the back side of train compartment whose was waving flag his name is Mukesh Jhargripa (jhasi) and one rpf was also there but he also did not take any action
SIR IT'S MY REQUEST FROM YOU TO LOOK INTO THIS MATTER.

Southern Railways - not feeling safe in Train to Nagercoil

Hi,

I am travelling in S-12 (on 23-DEC-2022) compartment of Train No 12689; There is no presence of RPF and Ticket Examiner was also not available. With all the festive holidays this train is running full.

Toilets were occupied by Homosexuals and women in the compartment are not able to use them. Since this is next to the Unreserved compartment, many unreserved passengers are travelling and there is no mechanism to control this. Kindly help us travel safe.

I am surprised to find such a scenario in Southern Railways, which is suppose to be the best in Indian Railways.
Please consider our plight and do the needful.Thanks!

Lost or missed my wallet in train.

I have lost my wallet during journey. In wallet my documents are there, along with money and train ticket.
Please help me to find out my wallet. All the important docs are there inside the purse.

Thank you
Hk Gour.

BED ROLL

Sir... i am travelling with 14 of my family members from pune to Trivendram in 3AC by train number 16381.
So please let me know bed rolls are supplied there or we have to purchase

Mobile,laptop and light not working

I started my journey from H.Nizammuddin dated 09 Dec 22 with train no. 22634 with coach B1 seat no. 55 but Tilly today morning on 10 Dec 22 ,all the facilities including light,laptop and movie charging not available. I had made a complain also but Nobody came from night to till today.

No Response from TTE or RPF

I have sent two messages , to send RPF or TTE.Train 12703 Falknuma express still at Vizag Junction,S6 compartment full of all unreserved category passenger, toilets ways are blocked, woman and senior citizen unable to move.Still no response for SMS sent to 9717630xxx
I am still hoping someone will come , train just started after 30 mins stay..

Uts ricket refund

The AC train has nt and it is nt allowing to cancel the ticket as the train time has passed. I am nt able to cancel the ticket and the person seating at the counter said it cant be done as the time has passed. It is nt fair as the train has not arrived.

Charging point not working

Hii dear,

I am traveling in train no. 02570 NDLS to GKP and seat no. is S3 56 and charging point is not working please have a look in to this matter,

Regards,
Santosh kumar

Unreserved peoples in reserved coach

Hi,

I was travelling in Train#22151 ERS PNBE EXP on 21 Oct-2022. I had reservation in SL1 coach from Pune
I had tough time to get into coach while the train stopped in Pune. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.

There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.

I am sure the train is still with the same number of passengers as most of their destination is final point.

Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.

Regards,
Nikhil

Unreserved peoples in reserved coach

Hi,

I was travelling in Train#22151 ERS PNBE EXP on 21 Oct-2022. I had reservation in SL1 coach from Pune
I had tough time to get into coach while the train stopped in Pune. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.

There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.

I am sure the train is still with the same number of passengers as most of their destination is final point.

Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.

Regards,
Nikhil

UTS

Very Good Morning
I have Seasonal Pass From Bokaro Steel City To Ranchi. When i go for renew that ticket they told me to go and renew it through ATVM machine.
When I complete all process and also complete payment. I get blank Tickets.
And Then i go to counter and told then my problem. They answer me that i am not able to help you. Due to which, I am facing lots of problem.Please help me.

Ac not working in 3'rd AC coach

I'm travelling in 19325, AC isn't working in the coach B6.. this is not excepted, since i got in train AC NOT COOLING THE COUCH AS I PAID FOR AC COACH AND YOU CHARGED FOR AC SERVICES BUT AC COOLING IS BAD AS Hot coach is smelling also no blanket provided by the guy he said blanket is over i have to check the availability. This is also bad experience because as per guidline they have to provide blanket to each and everyone after resume the servics Kindly check immediately and resolve...

ABOUT LATE ARRIVAL OF KRISHNA EXPRESS

DAILY ADILABAD TO TIRUPATI TRAIN KRISHNA EXPRESS IS RUNNING LATE.WE HAVE BOOKED ACCOMDATION IN TIRUPATI.ITS BECOMING PROBLEM BY LATE OF TRAIN.PLZ LOOK INTO THE MATTER OF RUNNING KRISHNA EXPRESS ON TIME

Unreserved passengers in reserved

Hi,

I was travelling in Train#22669 ERS PNBE EXP on 2-Oct-2022. I had reservation in SL5 coach from Nellore.
I had tough time to get into coach while the train stopped in Nellore. The coach(es) were so full and had bitter experience in getting into it. The ordeal not stopped there. There were around 5-6 passengers sitting on every berth including upper which pose severe safety to all passengers.

There was no sight of TC or other enforcement from Railways to check the occupancy. I managed to sit at corner like 6th passenger on lower berth. The compartment was very noisy and not able to move my legs as every corner is either with a passenger or luggage spread. Women passengers had a tough time to walk to washroom as the area as well occupied with passengers.

I am sure the train is still with the same number of passengers as most of their destination is final point.

Hope railways look into it and enforce such that passengers who reserve tickets can board, seat, travel comfort and alight easily.

Regards,
Shyam

In Sleeper class general ticket caring person are traveling

Sleeper class travelers are facing problem, because of general ticket person are traveling in sleeper class , ticket collector is also helpless in this situation, we argue with TC but he has told us that you have give complaint against them in online portal ,we are requesting u to take care of thos traveler who are traveling without sleeper class ticket,they should be published as soon as possible,and plz don't make sleeper class has a general class , India railway

Issue of transgender behaviour

This was an unacceptable behavior from Indian Railways,
Please strictly action for transgender he is wrong comments passed and misbehaving for my family,
Nd im nt givens money for transgender then he is abbuse for my family so please strictly action fr her

Train no 11061
Train name jaynagar exp
Date 21st September 2022

Complaint abt AC not working in train

I'm travelling in 17488, AC isn't working in the coach B6.. it's the second time since we got in train. Kindly check immediately and resolve...

Ac not working.

My train no-15065
Gkp panvel express

Coach no.- B-4
Journey date - 21/08/2022

AC is not working please help urgently.

No water in S5 17225 , toilet

No water in S5 17225 , toilet

Lien and bed roll

Sir,
I am traveling in tutari express tonight ,are you provide bed rolls or not ?
Kaushik bhatt

Charging point not working

S2,77 charging point not working

Water leakage from roof

There is huge water leaked from roof in 18237.
Need to repair immediately. because we are unable to sit in seats. all three seats affect due to this issue. need your valuable response ASAP ... my PNR number is XX05412100. please clear this ASAP.

money refund

i cut my ticket 26/05/2022 in irctc official website in RAC but i cancel my ticket before 2 day but my money not to be deposit orginal payment mode so plzz i request fastly add my money in paytm account
thank you

linen not provided

travelling by 20805 on 17th may . i received a sms by irctc that in your train bedding linen is started . so i didnt carry the same . but while travelling i come to know that it is not available .. so annoyed by train service .. if they not yet started then why they send sms . i will carry it by myself . without bedding it is so difficult to travel .. too worst experience

Fans in Bogie are not working

Fans in Coach NO S4 Train NO 12940 are not working.
It's very time. Please start the fans immediately.

Need a chance of rail root

Raja rani express

We need the normal railway root from Nilambur road NiL to Thiruvananthapuram Central TVC almost more than 1000 passenger use that train now you have changed that to bloody deadend kochuveli conjunsted area without any bus or other fecilities,so we need that old rail root please change that or make a survey of that train need by that passengers and make a desition

Electricity releated problem

TRAIN No. 18237 chattisgarh express S5 seat no .3 and 6 charging point is not working. Please solve the problem.

Seat Occupied illegally by Other Passengers in GODAN EXPRE

Some Passenger have misbehaved with Female passenger in Train and not allowing them to sit instead of having their reservation, Train No. & Name : 11056/GODAN EXPRESS
Departed from Nashik Road (NK) at around 11:10am today 28th Feb'21
Seat No : D1 (92 to 97)
Called Police there but Even RPF has not done any effort to tell them anything
Take urgent action

Unreserved passenger not letting a girl sit in her reserved seat

2 passengers in train number 22664 seat number 63 of coach s6 havung an rac ticket not letting a girl sit on her confirmed seat 64 and making new rules and quarreling with the passengers all around and making a train whole mess.
Request @railmindia to take an action at this immediately since the girl is in trouble and cannot move due to her knee pain

Charging Point

Train No 22222 Rajdhani Exp. Seat No B7-33,34,34 Charging is not working

Electricity repair

Dear Sir,
Train main charging point kharab hai. Or phone main charge nahi hai. Train no. 12397 Mahabodhi Express B1 63

Seat Occupied from Other person Bag

Dear sir

Me Ankleshwar se Amalner 02655 coach no D1 me apni seat par baithane aaya, par do logone unka bag mere Seat ke pass rakha hai aur mere kahne ke baad bhi bag utha nahi rahe hai, Bag uthane ke liye bola to bhi baat ko Ignore kar rahe hai. Mujhe Train me Baithe huye 30 minutes Ho gaye hai aur koi TC bhi nahi aaya abhi tak,

Please do the needful, This very poor service in Reservation Faculty. This is not Acceptable.

Please look in to this matter ASAP.

Behaviour of TC

In 2021 some rude and samless people worked i. Indian railway i am travelling from jablpur to delhi by train No:-02126
I said to Tc please send cleaner to clean bathroom area and rudly said why i am say this my not duty and do agrue with me and said if you are one father son then you do anything against me and he said proudly . Kindly take action against tc of 02127

Ticket Cancelletion Issue

I have booked an E-ticket and on the day of journey, I was required to cancel the ticket on same day, but due to technical failure in IRCTC website could not get it cancelled. How will I get the refund of the ticket. Will anyone of you guide me, please.

People traveling reservation compartment without proper tickets

People occupied the reservation compartment without proper reservation, the train is crowded especially S5 train no 06250 dated 11-07-2021. I am traveling from BHP to KCG

Passanger traveling with general tickets in sleeper class

I am traveling from HDN TO RNC HERE PASSENGER ARE TRAVELING WITH GENERAL TICKET IN SLEEPER CLASS COACH NO S3

For further keep it confidential as i am travelling with my family train no 18312

Complain for not receiving bike

I have booked my bike (Bullet 350 ES) PB65AY2794 from UMB to LKO. The date of booking was 9/11/2020. But till now I have not received and even not got information regarding the same.

Refund money

Call now

Ticket

Mera name Anil hai Mai ticket wetting nikala that confirm nahi ho pata hai
Bad me tatcaal nikala fell hogya rupaya wapas nahi aaya hai help mi

Sir may yak ticket booking keya tha par mara account sha passa m

PREM CHAND YADAV mara ticket booking nahi ha pay mara account sha passa cat Gaya ha ab may Kay karu

Quarentine inquiry

Hi Team,

I want to come from guwahati to delhi anand vihar railway station with my wife and son(six month) so i just want to know will i go for 14 days goverment quarentine center??

Regarding

Of course not my dear son may the lord bless you and your family. Hope you are enjoying lockdown

Complaint related services

We are traveling from Mumbai in Fatehpur super fast train, we also said that there is no water in Sir coach but there said that give me some time we will solve issue but not any one solve prob we are travell before 1 days and there is not available water in coach And the train is also running in such a place where there is no water, sir, there is a lot of problem plus help sir

REFUND

श्रीमान जी से निवेदन हे की मेने मुंबई से कोटा जाने के लिए 11 मई को सरकार द्वारा चलाई गई स्पेशल ट्रैन में 4 टिकट बुक करवाने की कोशिश की ।
मेरा 5877 रुपये काट लिए और टिकट ख़त्म हो गए बताया। आपकी हेल्प लाइन 139 का कस्टमर केयर भी बंद हे । मेरे रुपये कैसे मिलेंगे । पैसों की बहुत तंगी हे । मदद करें । मेरा मोबाइल नम्बर हे XXX9867260189.

Train cancelled - How to get refund

Please note that the above ticket was purchased from Baruipur Railway counter.
The train has been cancelled.
Please advise how do we get the refund.

M I S S I N G

MISSING; A 72 years female mentally imbalance Mrs, Smriti kana Barman c/o Khagendra nath Barman from ALIPURDUAR , babupara Dist/ Alipurduar her no trace from 20/3/2020 from Alipurduar station.
sir, we need your kind help.

Missing mother and 2 children

Dear Sir,

My daughter along with her 2 childrens age 11 and 12 years both are males, missing from Secundrabad Hyderabad since from 4 days.

all 3 are white, and mother age is around 35 years, so pl. if you have any information share.

parcels

BILL/LT NO.0563449
KAB TAK AAYEGA MERA PARCEL

kabhi nahi

kabhi nahi