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Japan Airlines Customer Care No. 1800 102 4135

Updated on Thursday, 8 February 2024 - 5:09pm
Organization: 
Toll free Number(s): 
  • 1800 102 4135 (English Language)
  • 1800 103 6455 (Japanese Language)
All India Number(s): 
  • 022-2283 3136 (Mumbai Office Contact No.)
  • 033-2252 1160 (Kolkata Office Contact No.)
International Numbers: 
+81-6-7633-4129 (International Call Charges Apply / Japanese)
Website: 
Official Website

Important Links

India Offices Information

Sr No. Location Contact No. Address
1 Jalandhar
(International Ticketing Available
/ General Sales Agent)		 0181-4600164
0181-2234573		 Onkar Travels (P) Ltd.
Lally Niwas Opp. Hansraj Stadium,
G.T.Road, Jalandhar, India
2 Kolkata (Calcutta)
(International Ticketing Available
/ General Sales Agent)		 033-22521160
033-22521161		 Onkar Travels (P) Ltd.
3C, Diamond Chambers 4,
Chowringhee Lane Kolkata
700 016 West Bengal, India
3 Mumbai (International
Ticketing Available / General
Sales Agent)		 022-22833136
022-22844245		 Onkar Travels (P) Ltd.
911,( '9th Floor) Raheja Centre,
Nariman Point, Mumbai 400 021
Maharashtra, India.

Global Offices

Reservations and Information / JAL Mileage Bank Center

Sr No. Language Contact No. Timing
1 Japanese 1800-103-6455, +81-6-7633-4129
(International Call Charges Apply / Japanese)		 Daily 05:30-15:30*
2 English 1800-102-4135 Daily 05:30-18:00 (Saturday / Sunday close at 15:30)
3 Putonghua 1800-102-4135 Daily 05:30-15:30
4 Cantonese 1800-102-4135

Monday - Friday 06:30 - 15:00
(Closed on Saturday, Sunday and Public Holidays in Hong Kong)

Head Office

Nomura Real Estate Bldg.,
2-4-11 Higashi-Shinagawa,
Shinagawa-ku, Tokyo

Social Sites

Comments

Wed, 19/10/2022 - 12:40pm — Ravindra Cavale (not verified)

Impossible to cancel ticket !

Last four days been trying to cancel a flight tkt Bengaluru-Tokyo-Bengaluru booked thru JAL online (Delhi Office), it is so frustrating ! The site says cannot cancel online have go thru 1800-102-4135 , nobody responds .Now my call on hold for one hour !
Gosh finally after one hour I got a response .........cancel charges INR 10,500/-, hope the refund comes in a week as promised .
Why oh why cant they simplify things , I am at my wit's end.....

Tue, 05/07/2022 - 11:22pm — Aravind (not verified)

Unable to canel the ticket

Hello,

I am unable to cancel the ticket booked through the website. No one is responding from the call center too. Please help me cancel the ticket and process the refund.

Tue, 14/04/2020 - 7:43am — Lalit joshi (not verified)

About ticket

Hello and good morning sir my flight is 1st May 2020 the flight no is JL30 boing no 787-9 reference no QECWCQ can I now what about my flight is't on schedule or cancil please provide me the right information I am waiting.
Thanking you.

Sat, 23/11/2019 - 6:05pm — Amarjeet singh (not verified)

Enquiry

Dear sir,I booked ticket from Delhi to vancour Canada,with lay over of 11.30 hours and 18 hours while return journey at Narita airport.i want to know do I need transit Visa for that. My onward journey is from same terminal.
Reply soon.
Thanks

Thu, 04/07/2019 - 8:13pm — Rajesh Singhi (not verified)

rescheduling of flight ticket booked through make my trip

Dear JAL, Can we request you for rescheduling of a air ticket which has been booked through an agent make my trip. Or we need to process this through make my trip only?

Thanks

Thu, 07/02/2019 - 6:24pm — ISSAKA HAMISS (not verified)

enquirer

Am a Ghanaian national holding Canadian ETA visa two years will like to fly with Japanese airline from Tokyo japan pass through Montreal Canada i will spend one week in Canada before going to Ghana
i hope my request will meet your kind and consideration
Best regards

Issaka Hamiss