JEE Main Helpline No.

Organization: 
All India Number(s): 
  • 011-6922 7700 (General Query)
  • 011-4075 9000 (Alternate General Query)

Helpdesk

For any transaction related queries/ inquiry, please contact at

If Paying using SBI Bank

Level Name Contact No. Email
1 Helpdesk 1800 4253 800 dgmsc [dot] cc [at] sbi [dot] co [dot] in
2 Helpdesk3 8026599990 sbi [dot] 05222 [at] sbi [dot] co [dot] in
3 Customer care 1800 112 211 agmcustomer [dot] lhodel [at] sbi [dot] co [dot] in
4 Through SMS 8008202020 --

If Paying using Canara Bank

Level Name Contact No. Email
1 Helpdesk 022-61060524
8700098336
7428206788
9535293631
pgsupport [at] billdesk [dot] com
dssronoida [at] canarabank [dot] com
cb18688 [at] canarabank [dot] com
2 Complaint Managemen
t Services
022-61060524
8700098336
7428206788
9535293631
pgsupport [at] billdesk [dot] com
dssronoida [at] canarabank [dot] com
cb18688 [at] canarabank [dot] com
3 Customer care 022-61060524
8700098336
7428206788
9535293631
pgsupport [at] billdesk [dot] com
dssronoida [at] canarabank [dot] com
cb18688 [at] canarabank [dot] com
4 Through SMS 022-61060524
8700098336
7428206788
9535293631

If Paying using HDFC Bank

Level Name Contact No. Email
1 Shri Vikram Singh 9799810080 vikram [dot] singh4 [at] hdfcbank [dot] com
2 Shri Ripon Bhattacharjee 9625031697 ripon [dot] bhattacharjee [at] hdfcbank [dot] com
3 Shri Amit Singh 7428869770 amit [dot] singh26 [at] hdfcbank [dot] com

If Paying using ICICI Bank

Level Name Contact No. Email
1 Vikas Dwivedi 9599533577 support [dot] nta [at] ingenico [dot] com
2 Risheb Sharma 9873919949 risheb [dot] sharma [at] icicibank [dot] com

If Paying using PAYTM

Level Name Contact No. Email
1 Shailesh 0120-4789525 education [dot] support [at] paytm [dot] com
2 Ambreen Fatma 0120-4789526 education [dot] support [at] paytm [dot] com

Address

NSIC-MDBP Building
First Floor,Okhla Industrial Estate
New Delhi-110020

Social Sites

Comments

Our servers are facing a

Our servers are facing a temporary technical problem. We regret the inconvenience caused.

Please Login again after some time WHAT I HAVE TO DO

Transaction problem

I have done the transaction on on jee main april 2020 form
But the step 3 is incomplete
Money has been deducted from account
But at the site their is incomplete payment

Payment

Dear sir.I have completed 3 steps in jee mains after that i have paymented amount but still it is showing not paid.In my bank account it has debitted

Payment issue

Sir I had first done the 3 step of payment and the amount of 500 has been detected but not showing that it is complete so I had email u on given email address he or she had replied me that I would get the refund in 7-10 days already 10 days has been passed no refund has been debited

wrong caste

iv entered wrong caste as im general and had given OBC....is that a problem

Fees payment problem

Sir i have paid my jee fees but the website shows that i don't paid my fees. But i have received a message from my bank account that the money is dedicated

confirmation mess

Dear sir,I have fill up the entire form but at the time of step no- 3, I have done the payment but after the payment the next step or window is not coming not going to display,
But from my account balance is Deducted.
so What Can I do please suggest.

confirmation mess

Sir me step 3 krte time bank account se fee cut hogi but confirmation mess will not be come sirr plzz me

Issue in payment

Sir i have payed my fee using a debit card. The amount Rs.900 (inr) for both paper 1&2 was deducted from the bank. But my jee application shows that i did not pay the amount yet. Please help!

The no are not working they

The no are not working they are either switch offed or they are not picking
picking

Related to payment

Sir payment karna ka bad ma bhe payment nahi dikha raha hai or two time i can payed due to error show
Can help this is application no

error in transaction

i have filled form for jee mains 2019. transaction took place from my account but form is still unregistered.what should i do?

Payment problem

Iam done my payment the money deduct from my account but the web site is showing present payment has not completed please solve this problem

about help line

none of the helpline numbers given above are working
i have tried to call it 4 to 5 times but its either switched off or busy
i have paid my fees but the website shows that i didn't pay and i received a message from my bank that the money is deducted

transaction debited

i have paied my fees.but some server problem step3 is not completed.but trnsaction debited.but I have received message from bank as amount is deducated

Why do you people even have the helpline no .

I have tried registering for second paper for the last couple of days and still server problem persists not to mention at the most critical time and why bother posting the helpline number.

Single parent adopted child mother name problem

Sir
Iam vineet yadav . I am adopted by my legal father as he is un married. In 10 mark sheet i have blank space in mother name and now i am not able to fill the online form because it require a name and cant be leave empty.
So what can i don now.

Correction fee

Sir what will be the produre and amount for changing name in jee mains paper 2019

Not able to fill the online form for JEE main examdue to server

Sir,
As mentioned in the subjectline, evertime I try to fill the form online from last 4-5 days, I get the message that Our servers are facing a temporary technical problem. We regret the inconvenience caused. Please try again after some time.
Please help to save our time. Thanks
Regards
Basant

Hi Basant, We were also

Hi Basant,

We were also facing the same issue from the past 5-6 days . But somehow, the issue got resolved after making the slight changes in Candidate Name. If the Candidate name is too long, it is not accepting and throwing the same error.
Ex:- XXXXXXXXXX XXXX XXXXXXXXX.
Reduce this Name to XXX XXXXXX.
It will accept it. Just try this and check if it helps you or not.

Thanks,
Pavan.

It is showing temporary inconvienience for the past few days

Sir,

How can we change Candidate's name when it is 23 characters long inlieu of X marks sheets? I am trying to register for past 7 or 8 days.Please help me to resolve this issue as soon as possible.

Sir I have some correction to

Sir I have some correction to be done in the form . I have not paid the fees yet . Can I fill it again ?

eligibility

sir 10th &12th MA Mara 3year ka gape hai too Kay Mai form fill kar saktay hai please sir reply..

To know point of JEE main form

Sir, plz tell me about place of class 12th/qualifying exam schooling.

Jee main spot round refund money

Sr mra jee main spot round ka paisa wapas ni aya h ....mujhe koi seat provide ni kya gya ..fr bhi abhi tk paise wapas ni aye h ....plzzz sr ap btaye kb tk mra paisa wapas aa jayga

Sir Iam studying in cvr

Sir Iam studying in cvr college telangana first and can i write jee mains 2019 after my 1st year engineering

Name problem in jee mains form how too correct them

Sir/Mam i filled my name jee mains form is sadhna because same name in adhar card but in my other document name is SADHNA DIWAKAR than i m done the correction in adhar card than how to correct the name in jee mains form becoz counselling registration started thn face some problem so plzz help me what can i do??

Query about rank

Sir my st rank is 18835 am I qualified jee mains or not?

To join in B.arch/B.planing

How to join in B.arch/B.planing I got 131 marks in Jermaine paper 2 and got 2587 rank

Display omr scanned on website

Sir please display my omr scanned copy on website because my marks is unexpected exceptionally low.it is below my cut off.if you send omr scanned through speed post then it takes very long time,then how I will register for my jee advance.please understand my problem and try to solve it as soon as possible.