Jupiter Money Customer Care No. 86550 55086

All India Number(s): 
  • 86550 55086 (For Contact Support, Mon-Sat, 9am-7pm)

IVRS Menu

  • Press 1 : To identify yourself with your jupiter saving account number and date of birth.
  • Press 2 : To identify yourself with your registered phone number and date of birth.

Email

  • contact [at] jupiter [dot] money (For Contact Support)
  • support [at] jupiter [dot] money (For General Query)

Important Links

Complaint Related To Banking/Loans

Level 1

  • For any query/complaint, you can contact at 8655055086 or mail at support [at] jupiter [dot] money .
  • If your query is not resolved, then you can also contact to the Grievance officer details given below:
    Email: grievance [at] jupiter [dot] money
    Address: Jupiter HQ, 456, 17th Cross Rd, Sector 4,
    HSR Layout, Bengaluru, Karnataka 560102
  • Your query will be resolved within 5 working days from the date of complaint lodged .

Level 2

  • If your query is still not resolved, then you can also contact to the nodal officer details mentioned below:
    Contact No.: 0484-2866511
    Email: grievanceescalations [at] federalbank [dot] co [dot] in
    Address: The Federal Bank Ltd.,
    2nd Floor, Municipal Building, Aluva, Ernakulam,
    Kerala, India, 683101
  • For complaints related to loans, you can also contact to the nodal officer detail given below:
    Email: nodalofficer [at] jupiter [dot] money
    Address: Amica Financial Technologies Private Limited,
    Jupiter HQ, 456, 17th Cross Rd, Sector 4, HSR Layout,
    Bengaluru, Karnataka 560102

Level 3

  • If you are not satisfied with the resolution give, then you may also approach to the principal nodal officer details given below:
    Contact No.: 0484-2626366
    Email: support [at] federalbank [dot] co [dot] in
    Address: The Federal Bank Ltd.
    Federal Towers, Aluva, Ernakulam, Kerala, India, 683101

Level 4

  • If you are not satisfied with the resolution given in the above levels, then you can also contact on the details given below:
    Address: Reserve Bank of India,
    4th floor, Sector 17, Chandigarh, 160017
    RBI Contact Centre - 14448
  • You can also lodge your complaint online through Complaint Management System (CMS) Portal .

Registered Office

Amica Financial Technologies Private Limited
3rd Floor, Viraj Building, Above HDFC Bank,
Khar West, Mumbai - 400052.

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