ISBT Kashmere Gate Enquiry No. 011-2386 0290

Toll free Number(s): 
  • 1800 11 8181 (helpline)
All India Number(s): 
  • 011-41 400 400 (contact support)
  • 011-2386 0290 (ISBT Kashmere Gate Enquiry)

Emails

  • ccc [at] dtc [dot] nic [dot] in (Contact Support)
  • dtcpc [dot] delhi [at] nic [dot] in (Complaints - Bus/suggestions)

Important Links

Install App

Enquiry Counters

Description Number
Maharana Pratap ISBT at Kashmere Gate, Delhi 011-23860290
Swami Vivekanand ISBT at Anand Vihar, Delhi 011-22148097
Vir Hakikat Rai ISBT at Sarai Kale Khan, Delhi 011-24358343
Estate Manager/ Kashmiri Gate 011-23860323
Estate Manager/ Anand Vihar 011-22143783
Estate Manager/ Sarai Kale Khan 011-24355897

Control Room Contact No.

Control Room Telephone No.
East Control Room 011-41177485,
8744073242,
011-22114500,

Email : rmeast [at] dtc [dot] nic [dot] in
West Control Room 011-25871250,
8744073247, 

Email : rmwest [at] dtc [dot] nic [dot] in
North Control Room 011-27199807,
8744073243. 

Email : rmnorth [at] dtc [dot] nic [dot] in
South Control Room 011-26119081,
8744073246,
011-26118836

Email : rmsouth [at] dtc [dot] nic [dot] in
Road Safety Cell 8744073265,
8744073266

Email : dcgm-rsc [at] dtc [dot] nic [dot] in
dtcroadsafetycell [at] gmail [dot] com
Intelligent Command &
Control Center (HQ) :
011-23370209,
011-23370210,
011-23370217,
011-23370422
Central Complaint Cell 8744073229,
011-23370304,
8744073248
Parent Article: 

Comments

Bus service from terminal 3

Dear sir
Sir I want to inform you that I have been denied to travel on Delhi gov bus plying from terminal 3 till domestic light near terminal 1.
Iam so sorry to inform you but those people who are seating at terminal 3 for bus information they were not behaving properly with ladies and they were saying its better not to give tickets to ladies as for them it's free of cost.
And those conductors and drivers are also not behaving properly whatever comes to their mouth they were saying. As we are not supposed to pay it doesn't mean that they will talk to us in a bad way.
Kindly brief your team, it's Delhi government rule as its not our an individual choice.
I hope you will understand how difficult it is to face such arrogant and ignorant people.

Ticket related

Hi sir,
Is there and pre booking system ticket to travet... I want to go panchkula from noida so can you help me to get information

Regarding high price of eatbles and cold drink

Sir myself sandeep. I reached at isbt to catch a bus for bhiwani. I ask a cold drink and price he told me for every drink is 5 rs more. When i ask him about his name and shop no he denied to tell and say do whatever you can do nothing is going yo happen with me. I an shocked by his behaviour. His shop no may be 33 i guess bit not sure but yaa his shop is excatly infront of gate no 40 of isbt.
I hope a strict action will be taken against him and hoping for fast reply and action because they are earning 5 rs more ftom each customer without bill.

Mugging incident at ISBT Delhi

Very sad to inform that there are such frequent cases in the Capital city, but no action taken.
My son's mobile phone was snatched at the Kashmere gate Bus Depot by a biker and he sped away with the phone.
This incident occured at 5.55am today. My son is new to the city. It was told to him that there are many such cases.
I would like to question the authorities that are there no CCTV cameras installed in that area? As Bus stands and railway stations are important locations.
Or they are installed, but only for show?
Will the authorities help to retrieve my son's phone? Or just ignore it as a stray incident!!!
Just had a first hand experience of how unsafe our capital city is!