Kenya Airways Customer Care No.

Website:

Official Website

Global Support

+254-20-3274747 (For support & queries)
+254-71-1024747 (For Enquiries)
+254-70-5474747 (Whatsapp Support)

Email

customer [dot] relations [at] kenya-airways [dot] com (For global support & queries)

Important Links

Branch Offices (India)

Location	Phone No.	Email	Address
Mumbai (Town Office)	022-67986798 Country Manager: 022-67986701 Ticketing & Reservation: 022-67986798 Station Accountant : 022-67986711	reservation [dot] india [at] kenya-airways [dot] com nirmala [dot] murzello [at] kenya-airways [dot] com (Finance Related)	Kenya Airways PLC 215 Atrium Units 316/317, 3rd Floor, C Wing, Andheri Kurla Road, Chakala, Andheri (East), Mumbai 400 093 Office Timings: Mon-Fri : 09:30 - 17:45 Sat & Bank Holidays: 09:30-16:00 Sunday closed
Mumbai (Airpot Office)	022-66859335 022-66859336 022-66859344 022-66859345 Duty Officer: 9821026835	Customer Relations: customer [dot] relations [at] kenya-airways [dot] com Duty Officers: kqbomkt [at] kenya-airways [dot] com Operations: kqbomow [at] kenya-airways [dot] com Baggage: delayedbaggae [dot] bom [at] kenya-airways [dot] com	Airport Office Kenya Airways PLC W8-3101, Level 3 West Pier, T2 Chhatrapati Shivaji Maharaj International Airport. Mumbai - 400 099 Telefax : 022-66859340
Bangalore	080-22244761 Fax: 080-22218081	kqblrsales [at] globalaviationindia [dot] com	Global Aviation Services Pvt. Ltd C4/C5, First Floor, Devatha Plaza 131/132, Residency Road, Bangalore 560 025
Calcutta	033-40017300 033-40017301	res [dot] ccu [at] ajantagroupindia [dot] com sales [dot] ccu [at] ajantagroupindia [dot] com	Ajanta Travel Pvt.Ltd, Room no 24A/2, Calcutta
Ahmedabad	079-26585077 079-26586077 079-26582735 Fax: 079-26585007	roopkanta [dot] amd [at] ajantagroupindia [dot] com	Ajanta Travels Pvt. Ltd 6, Harikrupa Shopping Centre Behind City Gold, Off Ashram Road Ahmedabad 380 009
Cochin	0484-2368233 0484-2350544 0484-2351091 Fax : 0484-2361467	cok [at] globalaviationindia [dot] com	Global Aviation Services Pvt. Ltd 2A Oxford Business Centre Sreekandath Road, Cochin 682 016
Chennai	044-42959631 044-42959633	paxmaasales [at] globalaviationindia [dot] com paxmaa [at] globalaviationindia [dot] com	Global Aviation Services Pvt. Ltd Global House, 733, Anna Salai Chennai 600006 Fax : 044-42959656
Hyderabad	040-23240756	hyd [at] globalaviationindia [dot] com	Global Aviation Services Pvt. Ltd 5-9-58/A/203 2nd Floor Gupta Estate Basheerbagh, Hyderabad
Nepal	+977-14220245 +977-14252995 9841268422 Fax : +977-14221180	Bthapa [at] president [dot] com [dot] np suchitra [at] president [dot] com [dot] np poonam [at] president [dot] com [dot] np	President Travel & Tours Durbar Marg, Kathmandu, Nepal Ctc Person-Suchitra Gautam
Bangladesh	+88-02-9882273 +88-02-9882274 Fax: +88-02-9881337	arif [at] saimongroup [dot] com wazir [at] saimongroup [dot] com	National Travel Bureau Saimon Centre House 4A, Road 22 Guishan Commercial Area Dhana 1212, Bangladesh

Head Office

Kenya Airways Head Office
Airport North Road, Embakasi
P.O. Box: 19002 - 00501
Nairobi, Kenya (24 Hours)
Tel : +254 20-3274747
Mobile : +254 711024747

Social Sites

Comments

Mon, 18/12/2023 - 1:35pm — vishva patel (not verified)

Hi, my sister and I are trying to get into contact with Kenya Airways India as we have not yet received our luggage. The calls are not going through or no one is picking up and our emails are getting blocked. It has been 10 days now and we have not received our luggage. We have visited for a wedding and all my essentials are in the luggage. Please could we get some assistance on this matter.

Wed, 21/08/2024 - 2:15pm — kiran (not verified)

Bag Item Missing

Dear Sir,
I traveled From Nampula to Mumbai on 15.08-2024 and i Receive My bag but I did not receive Some my language From Bag. So,Please Help Me and Find Out My language.

I attached My Ticket and Tag number

Thanks & Regards
Kiran

India Customer Care