Grievance Redressal

Level 1

You can raise your query regarding EMI schedule, Facility Type, Processing Fee and / or any other charges or any other concern related to the product to authorised representatives of the Company as below.You are requested to address all your grievances at the first instance to the Grievance Redressal Officer.The contact details of the Grievance Redressal Officer are:

• Grievance Redressal Officer (between 10:00 to 7:00 from Monday to Saturday)
  Ms. Meghana Shah
  Address: Finnovation Tech Solutions Private Limited, No.143 A,
  Second Main Road, Mahadevpura, Bengaluru - 560016
  Contact: 080-44292200
  Email: help [at] kreditbee [dot] in

Level 2

If you did not receive a response from the Grievance Redressal Officer within 14 (fourteen) days of making a representation, or if the you are not satisfied with the response received from the Grievance Redressal Officer,contact the Nodal Officer:

• Mr. Puneet Oberoi (between 10:00 to 7:00 from Monday to Saturday)
  Address: Finnovation Tech Solutions Private Limited, No.143 A,
  Second Main Road, Mahadevpura, Bengaluru - 560016
  Contact: 080-44292233
  Email: grievance [at] kreditbee [dot] in