L & T Finance Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800 258 7702 (For Micro Loans Queries, Mon-Sat 9am - 6pm )
  • 1800 2000 400 (For L& T Mutual Fund Queries)
  • 1800 102 7796 (For infra bond)
All India Number(s): 
  • 022-6212 5000 (General Queries)
  • 7264 888 777 (Two-Wheeler/Farm Equipment Finance/Consumer Loans, 9am-6pm all days)
  • 91580 04777 (SME Finance/Housing/Real Estate Finance, 8.30am-6.30pm all days)

Emails

  • customercare [at] ltfs [dot] com (Two-Wheeler/Farm Equipment Finance/Micro Loans)
  • customerservice [at] ltfs [dot] com (For SME Finance/Housing/Real Estate Finance)
  • Investor [dot] line [at] lntmf [dot] co [dot] in (For L and T Mutual Fund Queries)
  • bonds [dot] helpdesk [at] linkintime [dot] co [dot] in (For Infra Bonds)

Important Links

Grievance Redressal

Level 1

  • If you have any Query please call to Customer Support Number given above.
  • Customers can register their complaint by writing to:
    Email: customercare [at] ltfs [dot] com/ customercaresme [at] ltfs [dot] com / customercaresme [at] ltfs [dot] com
  • Customers can also register their Complaint the nearest branch

Level 2

  • If Customer is not satisfied with the resolution then, customers can contact to
    Head GRO /Grievance Redressal Officer/Nodal Officer at:
  • Head-GRO:-
    Ph: 022-62125237
    Email id: headgro [at] ltfs [dot] com
  • You can raise a grievance through Self Help Options
  • Grievance Redressal Officer:-
    Ph (GRO) :1800 1020476,
    Email id (GRO) : gro [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance, Consumer Loan)
    gro-housing [at] ltfs [dot] com (For Housing Finance, Real Estate Finance )
  • Nodal Officers:-
Region Area of Operation Details of the Nodal Officers
Mumbai Maharashtra, Goa, Gujarat, Madhya Pradesh,
Chhattisgarh, Union Territories of Dadra and
Nagar Haveli, Daman andDiu.

Mr. Pragnesh Patel,
Regional Manager
Branch Office: 1st Floor, Unit No 101 and
104, Ratnaraj Spring, Nr. Navrangpura Bus
Stand Navrangpura -380015.
8655994737
pragnesh [dot] patel [at] ltfs [dot] com

Kolkata West Bengal, Sikkim, Odisha, Assam, Arunachal
Pradesh, Manipur, Meghalaya, Mizoram, Nagaland,
Tripura, Bihar and Jharkhand
 Mr. Sumit Kumar Mishra,
Regional Manager Branch
Office: 428/3818, Jaydev Nagar.
Bhubaneshwar - 751002.
8655994734
sumitkumar [dot] mishra [at] ltfs [dot] com
New-Delhi Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab,
Union Territory of Chandigarh Himachal Pradesh,
and Rajasthan and State of Jammu and Kashmir.

Mr. Jayant Moharana,
Regional Manager Branch
Office: 5th Floor, DCM Building, 16, Barakhamba
Road, Connaught Place, New Delhi 110001.
8655808899
jayantmoharana [at] ltfs [dot] com

Chennai Tamil Nadu, Andaman and Nicobar Islands, Karnataka,
Andhra Pradesh, Telangana, Kerala, Union Territory
of Lakshadweep and Union Territory of Puducherry.
Mr. R Mukesh Rao,
Regional Manager
Branch Office: KGN Towers, No. 62, 5th Floor,
Ethiraj Salai, Egmore, Chennai – 600105.
8655994735
RMukeshRao [at] ltfs [dot] com

Level 3

  • If Customer is still not satisfied with the Resolution of level 1 and level 2 then, customer can
    contact to Principal Nodal Officer at:
  • Principal Nodal Officer:-
    Ph(PNO): 18001038712
    Email id : pno [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance,Consumer Loan)

Level 4

  • If Customer is still not satisfied with the Resolution/ complaint is not resolved within a period of one month,
    the customer can appeal to Reserve Bank of India by lodging a compliant.

Officers Contacts

Name Designatiion Contact No. Email Address
Ms. Apurva Rathod Company Secretary
and Compliance Officer
022-62125000 igrc [at] ltfs [dot] com L&T Finance Holdings Limited6th Floor,
Brindavan, Plot No. 177, C.S.T Road,
Kalina, Santacruz (East), Mumbai –
400 098, Maharashtra, India
Ms. Apurva Rathod Nodal Officer N/A secretarial [at] ltfs [dot] com 6th Floor, Brindavan, Plot No. 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai - 400 098, Maharashtra, India

Form Center

Registered Office

L and T Finance Ltd 15th Floor,
PS SRIJAN Tech Park, Plot No 52,
Block DN, Sector-V, Salt Lake City,
Kolkata – 700 091, District 24-
Parganas North
Ph: 022-62125000
Fax: 022-62125398

Corporate Office

Brindavan Building, Plot No 177
Vidyanagari Marg, CST Road
Kalina Santacruz (E)
Mumbai 400098

Social Sites

Comments

bank imposes a bounce fine

Why the bank imposes a bounce fine on me even after the emi has been paid before the due date? Plz justify
My emi date 3rd of Every month but I also paid may month emi on 23 April through planet apps in advance..even after that bank I was fined 531 for ACH debit return charge.

Loan statement wrong

I have took a bike loan from your estimated organization where the sales man wrote down my loan details like my loan tenure, loan emi amount everything but now your statement shows me extra one emi. Amount 1762/-already I paid 36emis amount with 2201/-.now tell me why my loan tenure increased???

Statement closed bill.

Dear,

My Consumer loan account number co2210220301xxxx is ,I need loan account statement for urgent.

Thank you

Regards
Manish chaurasia

Urgent Statement

Dear,

My two wheeler loan account number is 4446381,I need loan account statement for urgent.

Thank you

Regards
anita

NOC

PLEASE SHARE EMAIL ADDRESS OF TECHNOPOLIS , KOLKATA OFFICE FOR NOC RELATED MATTER.

Sar mene lon chuka diya hai

Sar mene lon chuka diya hai phir bhi aapki ki kampni ne raet of dal diya hai

Consumer loan

Dear sir

Call from so many l&t officers is getting regardig loan witbout any documents. They said they will supply 1 lack. Is this fraud.

DON'T CHEAT MONEY I WAS FELT CALLING TO L & T GUYS

Dear team ,
Have a good day
My self RAMKUMAR ( loan no 4569371) writing letter regarding I took a two wheeler loan in your esteemed organisation on Feb 2019 and from the date
I paid my EMI as per the notified date without fail, Moreover, during the corona pandemic you're offered morotoriam (that is i never heared before) i wrongly selected and i requested to cancel that offer via e- mail immediately within a day, but to your team has denied.let's come to the point , after I tried to reach many times to customer support but no response, November 2020 Was my last EMI date then why you guys deducted 968 rs on 3rd december without my permission this is in tolerate one. after i tried multiple time to reach your customer care i feel exhausted the Chennai customer care office guy speaking like road side robbers . secondly, your company very keen on steal valued your customer money.if i am not wrong check your office review status
So kindly refund my 968 rupees as you deducted 3rd December as soon as possible
otherwise i will carry forward to my complaint to your senior management level ..
Regards
RAMKUMAR muthuramalingam

wrongly phone number updated

hi team,

my phone number has been wrongly updated on the name of roopa f as i have received a message of her loan today.

poor customer care service

poor customer care service

worst financial company

Hello guys,

don't take any loan through L & T , because i have purchase Honda Activa 125 6g on finance in corona march month , for September 2020, i already paid my EMI through Paytm, but still they have auto deducted September month EMI from my account without information me. when i want to contact on given number on site not able to reach, so please do n't go through this financial company, as per my experience.

Regards,
Amrendra

Yesh u say right I also face

Yesh u say right I also face these issues I have paid my emi of this month but they cut the same amount in my account...

Complaint against representative for micro finance loan

I take micro loan n ur company kanai branch villupuram district Tamil Nadu upto Feb 2020 I paid (22 month)it properly n march month due I pay my due via phone pe app to ur representative contact no .that time amount not transferred to that person .from that time onwards ur representative name jaisankar & kalaimani talk n worst word to my younger daughter 10 yrs old .n march 20 I file complaint to customer care till now u didn't take any action .same guy kalaimani tdy came and using vulgar words so I to talk Avan .ur encouraging ur representative aa sir .I want branch manager no .who gave rights to them to talk like thz .till 6 month u didn't take any action . hereafter I won't pay any due to ur .I need justice for me .don't encouraging these type of representatives its not gud sir if u didn't take any action me .me and my family members only attempt suicide I think ur company expecting thz.

I need to know the statement of my lone

Sir, I need to know statement of my lone .my I'd is 4149867 . kindly send me as soon as possible

I think one 9f the worst

I think one 9f the worst website never seen waste didn't open at any cost and one more thing at least there is no application how to check my lone status

Statement

Hi, Sir/Madam,
I am Sk Rajes Ali, my load account number is 4618816 and installment is 2358/-.
So, pls send me outstanding loan amount. It is very urgent.

complaint for extra charges.

Dear sir / madam

I would like to request statement copy for my purchase of (Activa 5g) loan no:4407370.
please send me my all detail and statments. then i will pay my balance amount.
And i was complain for police station,because your female caller is very abusive.
thanks...

Extra charges without any loan

My loan amount is completed is 2019 Oct but company will be make the extra charges.

recovery of double EMI on quarterly basis

Sir,
Your area manager and all staff members of your office, their behavior is so bad. on the day of 10 Jul 2020, I speak with your company area manager (Sikar) about my refund amount due to deducted through Bank & collect by hand your staff. I humbly requested you sir to give necessary direction yo your staff to manage their responsibility and duty.

Two wheeler EMI Statement

Pls my two wheeler loan statements sent me my email id

Moratorium till August

Hi i want to opt morotorium for my motor loan till august. My loan number is 4654930.my Vehical number is Ka05 KS0780. i have not missed any EMI toll now. I avail this option for me now. I have got moratorium for April and May.

Moratorium toll August

Hi i sant toh opt morotorium toh mujhe motor loan toll august. My loan number is 4654930.my Vehical number is Ka05 KS0780. i have not missed any EMI toll now. I avaidh this option for me now.

loan account statement

Dear,

My two wheeler loan account number 3255006, I need loan account statement for urgent.

Thank you

Regards
Biswajit Dalui

Loan EMI statement

Dear sir,

Please send my loan EMI statement urgent. My loan account no.3435907, account Name. Rupesh Rajesh Machhi.

Please send urgently mail me statement.

emi

सर मैं अभी मेरा जो यह में है वह में भर नहीं सकता हूं क्योंकि अभी मेरे पास इतना अमाउंट नहीं है तो कृपया मेरे को और समय मिल जाए तो अच्छा रहता है मैंने आपको कॉल किया है कांटेक्ट भी किया है लेकिन वह कुछ आपके वहां से कॉल रिसीव नहीं हो पा रही है किसी वजह से तो मतलब में मैसेज इसलिए भेज रहा हूं कि मेरे को थोड़ी सी अवधि मिल जाए तो बहुत अच्छा रहेगा और मेरे मोबाइल से मैसेज भी नहीं हो रहा है यश का तो इसी रिकॉर्डिंग में आपको मेल कर रहा हूं सर थैंक यू

i want to change my registered mobile mumber

How to talk with the customer care ,,toll free number is not valid,,plz send me a valid number ,,i want to know my all details about my loan ,,,,so i want to change my registerd phone number,,,

Lone satment

I have my two Wheeler lone l&t finace lone a/C no 4385808 how many months paid lone full satment please send me

Statement

All statement

Loan statement

Loan no 33X6852 plz send my statement

Two wheeler loan

I have my two Wheeler lone l&t finace lone a/C no 4000527 how many months paid lone full satment please send me

Lone statement

My lone number38747495

loan account statement

Dear Sir/Madam

I want to know how many EMI left . My loan account no .3504352.
My Vehicle No: WB20AX7116. Hero Super Splendor.
It's Urgent...
Please Reply?

Loan statement for my two wheeler

Dear,

My two wheeler loan account number is 4446381,I need loan account statement for urgent.

Thank you

Regards
anita

Two wheeler loan statement

Hi, My two wheeler Loan A/C no-3907659 I need the loan Account statement urgent, kindly send the copy to above mail I'd...

N.o.c

Dear sir/mam
I have lost my loan agreement no. And my no. Pls provide my loan agreement no. Pls

NOC

Sir mere tractor ki eml pure ho chuki hai 2020 mai mujhe NOC nikalwani hai kota L&T office mai jata hu to bahane bnate hai mujhe NOC ki jarurat hai plz solution

I want my loan statement

Dear Sir/Madam

I want to know how many EMI left . My loan account no .3349842

Lone statement

Dear sir
May two wheeler lone account no 3689681need lone satatment for urgent
Thank you

Krishna Kumar Pathak

My EMI Statement

I want my two wheeler EMI statement.. please forward my email ...Loan Account no-3982225

Loan Statement

I have two Wheeler loan from L&T Finance. My loan Account number is 3947597.I want loan account statement and how much i paid and how much amount is balance on me. Please send this on my email Id abhikar78 [at] gmail [dot] com.

Cbil not closed correctly

Hi sir Loan Ac no : 2291590

After paying all dues, in cbil mentioned not paid & also comment as loan has been settled. Due to this I was not all to get any further loan.

This Complaint has been raised in local Coimbatore office by July 2019. But still not resolved. Please help to resolve.

Emi pending

Hi myself Khundrakpam Somen Singh I have taken two wheeler loan from L&T Finance so I can't pay my Emi on time from June 2019 till date due to some family problem my mother is got cancer. I got letter from L&T finance regarding this my loan no is 4238289 Monthly Emi is 3307 now I got one letter mention that pls pay pending amount immediately sum of Rs 65,837 including late fees and bounce charges my question is I m not able to pay this amount at 1 time so my request is can I pay this pending amount by 3 months pls suggest me some option pls reply me in my mail id somen [dot] ningthouja1 [at] gmail [dot] com

Emi stement

I want my Emi stement for agreement no. 3757535

EMI status

I need my emi Statment

Details

Dear,

I need my two wheeler loan number is A/c 4309580.I need loan account statement for urgently.

Thank you

Request for Co-operation for this month.

I have two Wheeler loan from L&T Finance. My loan Account number is 3454942.I want loan account statement and how much i paid and how much amount is balance on me. Please send this on my email Id royashim111 [at] gmail [dot] com.
sir please let me know that can pay two instalment together one november and one is december, i will pay 7th december together, is it possible or not?

please suggest me. only for this month. from December EMI will paid regular basis.

Thank you
Ashim Roy

I LOST MY LOAN NUMBER

PLEASE GIVE ME MY LOAN NUMBER

Loan number

Sir I forgot my loan number for this bike number plz send me the loan number bike number is TN 70 AA 8218

Loan penalty paying problem how to pay

Loan penalty I want to pay....but online its not possible..my loan I'd is blocked not open..2876346...so please call back ******4829

my two wheeler loan complete.

Dear,

I need my two wheeler loan number is T15400130518023459,I need loan account statement for urgently.

Thank you

Emi statement

Dear
May Emi statement very urgent
Plesse

Lone payment receive

Payment received

loan statement all installment

loan a/c no-4178676

LOAN STATEMENT

Dear Sir/mam

My loan account number is4332522 for two wheeler.
I need loan account statement as of date. Also let me know what is the EMI schedule.

Regards,
PRAKASH SONKUSARE

loan statement

My loan account number is 4293466 for two wheeler.
I need loan account statement as of date. Also let me know what is the EMI schedule.

I wants to my finance clearance

R/Sir/mam
My two month premium amount received by l/t collection executive by transfer through paytm but they r not to deposit my A/c so plz provide my clerance details it's urgent

Two Wheeler loan statement

I want my two wheeler loan statement urgently.agreement loan no 4106982

bike emi

hiii sir
my bike emi how many dues is ther plzz check....

for lone statement

I have two Wheeler loan from L&T Finance. My loan Account number is 3244470.I want loan account statement and how much i paid and how much amount is balance on me. Please send this on my email Id
Thank you

Two wheeler loan statment

I want my two wheeler loan statment arjent plesease
A/C- 3502937

I my bike emi stement

Plz

Two wheeler loan statement

I want loan account statement. LOAN ACCOUNT: T13310130719065614

Dear, I need my two wheeler

Dear,

I need my two wheeler loan number is 3744987 ,I need loan account statement for urgently.

Thank you

Regards
Ajay Kumar Sinha

Loan Account Statement

Dear,

My two wheeler loan account number is 3278050,I need loan account statement for urgent.

Thank you

Regards
Parag Acharekar

information about ecs

dear sir
i want to information last ecs, why bounced because i was maintained balance

Loan Statement of two Wheeler

I have two Wheeler loan from L&T Finance. My loan Account number is 4045229.I want loan account statement and how much i paid and how much amount is balance on me. Please send this on my email Id
Thank you

Two wheller lone statement

My Loan Ac no T07545260419111648 I want to know how much I had paid and how balance is to me,

twowheller

two wheller loan statemant

email ID activation request for online loan repayment

Kindly activate my mentioned email ID for loan repayment.

Loan statement

Sir mera loan ka statement mujhe chahye
Loan account No-3625226
Plz urgent

L & T (Two Wheeler Finance) Executive Worst Behavior - Reg.

Sir,

I am the customer of L & T Finance (Two Wheeler)

My SB account are some problem so every month i paid due by cash mode with in a month.

This month due (Total Pending 1 Due Only) already i said i will pay with in week but L & T executive forced me so i told i will try...

But today L & T executive called me then talked very worst words related to my masculinity etc...

Please hear attached call recorded files

Called Executive No. Eight Zero Six Seven Five One Nine Two Two One

Customer approach worst of the worst....

With Regards,
M. Kumar.

Same Problem

I am facing same problem executive talked very worst language.

WANT TO FORECLOSE THE LOAN

My loan account no 4297892 with your concern, now I want to foreclose the same at immediate effect. Please let me know the procedure for the same. If online system with you please also let me know so that I can instantly pay the balance amount stand till now. please do the needful.
Thanks & regards
S. Chatterjee
xxxxxxx769

Cheated by l and t representative

Dear gys pls dont go for the l and t finace they are cheater.irresponsible company ,worst company.the comapny representative not submitted my loan amount of jan month now he is not icking call.

Loan statement for my two wheeler loan

Dear,

My two wheeler loan account number is 3177777 ,I need loan account statement for urgent.

Thank you
Regards
Sumesh Chinkate

Loan statement for my two wheeler

Dear,

My two wheeler loan account number is 4128840,I need loan account statement for urgent.

Thank you

Regards
awadhesh yadav

Loan statement for my two wheeler loan

Dear,

My two wheeler loan account number is 3235212 ,I need loan account statement for urgent.

Thank you

Regards
Priyanka payal

Two wheeler loan statements sent me

Pls my two wheeler loan statements sent me my email id

My loan agreement no is 3822350

Loan statement

Dear,

My two wheeler loan account number
3003882 ,I need loan account statement for urgent.

Thank you

Regards
GUNASEKAR A

Regd. Grievance Redressal on L&T

I have taken a two wheeler loan and was regular i paying the EMI & due to unavoidable circumstances, couple of EMI's bounced for which I have presented cash through the Collection Agency's for which I was given the bill which I never stored.

Even after completing all the EMI's and Left out EMS through Cash payment, I am getting call's stating one EMI is pending and ECS is being presented without authorization after the EMI Period. This is disgusting and never expected this kind of behavior from L&T Two Wheeler Finance. Appreciate to rectify your records and close the issue without further notice.

People Speak only in Hindi and they aren't ready to listen to what I am trying to say and they stick to one thing stating "Do you have the Bill Copy Presented by the Collection Agency" which i have not stored. Appreciate necessary action is initiated and stop this kind of harrassing approach / harrassing actions.

Loan statement n paid slip

I have took a vehicle loan, loan number 3607369, i had 3 months emi pending, pending amount 11457, i got a call from tell caller and they said me to pay the pending amount you'll get your bike, when i went to Lnt office to pay the pending amount, it was showing 15276 and i Dont know why i have to pay that much and they are charging 3000 extra for vehicle got seized, Lnt manager in Bangalore branch he told me to pay 18276 then they will realise my bike...
But tell caller told me that if i pay 11457 i ll get my bike.
I don't know what to do now, please help me with this

No customer service

No customer service ,in office or in call center ,I have taken ,2 Wheller load ,I have changed the last working company ,my salary account also changed ,but no body helping me to change my account ,1 ladie sitting in office not at all talking politely ,almost 6 times I went not even ,singal time I felt happy ,
No online serve to pay loan amount ,every month am paying with fine & it is effecting in my civil score

Can this massage will halp me

Can L&T management help me.

No customer service

No customer service ,in office or in call center ,I have taken ,2 Wheller load ,I have changed the last working company ,my salary account also changed ,but no body helping me to change my account ,1 ladie sitting in office not at all talking politely ,almost 6 times I went not even ,singal time I felt happy ,
No online serve to pay loan amount ,every month am paying with fine & it is effecting in my civil score

Can this massage will halp me

Can L&T management help me.

U can through paytm option

U can through paytm option the payment

loan statement for my Two wheeler loan

Dear

My loan account number is 4204276 for two wheeler.
I need loan account statement as of date. Also let me know what is the EMI schedule.

Regards,
Chhatrasinh

Late payment charge reversal request

Late payment charge reversal request (4133752)

This is Saleem Siddiqui, I had a financial problem Last month because my one of the family member was hospitalised in MAZEEDIA hospital and I could not keep available balance in my account. this is the reason that happens but there is 590rs including ( Bounce charge +Late payment charge) deducted from the bank account which is the very important amount for me. so, please please please give me a reversal of it. I promised it will not happen again and I believe I will get close this loan in the next few months, This will be a very big help for me.

Now I have arranged some amount and paid the initial amount of instalment 2288rs to your collection boy. yesterday

Kindly help me and please give me a reversal of it,

Bad service, high ROI

L&T give very bad service ,I would suggest to all my dear friends don't take any loan from this ridiculous financial company.

For EMI

My two Wheeler loan no 4123073
This is not connected my bank account
So not pay emi please help

Bike loan due

Meri bike ki emi me jama nhi kar paya meri bike leli gai h

Customer care lady loose talk and argument

Dear L & T finance team ,your toll free number attending lady Ankita is loose talking and argument every times
Please remove this rudely talking lady from your system.