Magicpin Customer Care

Updated on Thursday, 22 December 2022 - 4:02pm

Organization:

magicpin.in

All India Number(s):

75101 75101 (Call/WhatsApp Support)
0124-401 0021 (Another Support)

Website:

Official Website

Email

care [at] magicpin [dot] in (Customer care)
partner [at] magicpin [dot] in (Partner)

Important Links

Office Location

City	Address
Gurgaon Office	Samast Technologies Pvt Ltd, Plot - 379 & 380, Sector - 29, Near IFFCO Chowk Metro Station Gurgaon - 122001
Bangalore Office	152,5th main, sector-7,Near axis bank, HSR Layout, Bangalore
Pune Office	4 Lavendar, Runwal Srushti, Opp Mauli Petrol Pump, Behind Manhatten Near Talwalkar Gym, Baner, Pune, Maharashtra 411045
Mumbai Office	Trade Square, 404, A Wing, Next to Fab Hotels, Sakinaka, Andheri East, Mumbai – 400072

Social Sites

Comments

Mon, 21/10/2024 - 10:35pm — Anonymous (not verified)

Money is debated and order is

Money is debated and order is not received two times repeat same.and money also not refunded.dont make any payments though this application

Mon, 14/10/2024 - 7:53pm — Anonymous (not verified)

Order placed but not delivered yet

my order was placed on 13 of October showed placed successfully in magicpin but the owner refused and told me that there was no order of you i want my refund

Fri, 04/10/2024 - 10:07am — Krishna Gupta (not verified)

Order not recieved

My order not delivered. Refund my money

Sun, 28/07/2024 - 8:53pm — Anonymous (not verified)

Order delivery

I have ordered through magicpin but the delivery guy is refusing to deliver
ONDC_434541fT3QpE kindly help.

Fri, 26/07/2024 - 3:53pm — Mohit (not verified)

Restaurant not preparing food and not getting refund

I ordered 4 pizzas from Domino's yesterday but it is still showing in process . Domino's told me that there is no order of yours. I want refund of that order as soon as possible

Sat, 23/03/2024 - 4:51pm — Lavkesh (not verified)

I have successfully referred 20 people and on 20 referral their is the reward of Amazon coupon of amount of 1000 but your company cheated us.
Now magipin is saying that you have voileted policy.
During referral time I was also getting proper reward but for final referral magipin is giving.
My magicpin account has mobile no 913792xxxx.

Sat, 30/12/2023 - 9:15pm — Vikas kumar (not verified)

My payment got deducted but

My payment got deducted but order not placed

Thu, 05/10/2023 - 9:26pm — Dhiraj waghmare (not verified)

Complain about not getting delievary

I have ordered my order more than hour ago and I still haven't got my delivery.

Wed, 25/09/2024 - 9:59pm — Shivani Singh (not verified)

Delivery boy complain

My food got delayed. First, the hotel delayed it, then the delivery boy did, and now the food hasn’t arrived. On top of that, I had an argument with the delivery boy. This was the first time I used Magic Pin, and I doubt I’ll be able to use it again.

Mon, 20/05/2024 - 4:20pm — Shahid shaikh (not verified)

Not getting order

Wed, 04/10/2023 - 11:10pm — Nivedita (not verified)

Payment issue

My payment is deducted but my order is not confirmed by the shop owner yet

Sat, 27/07/2024 - 3:16pm — Mani Verma (not verified)

Cancel order and not received money

Plz refund my payment

Sun, 01/10/2023 - 10:04pm — Anonymous (not verified)

Fraud delivery boy marked

Fraud delivery boy marked order delivered but I am not received my order and the customer service are very poor return my money or nhi to my order wapas do

Sun, 17/09/2023 - 3:52pm — Maitreyi (not verified)

Product returned…refund processed….magic pin voucher money not r

I had purchased the souled store voucher from the magic pin…I returned the product because of size issue…the souled store has processed the refund but it is not reflecting as my magic pin voucher even after 10 days…please do the needful

Wed, 06/09/2023 - 2:11pm — Krutik Jayswal (not verified)

Transaction Failure refund issue

Sun, 23/07/2023 - 2:34pm — Anonymous (not verified)

Payment issue

The payment was make and about was deducted but the restaurant did not receive any mone we had to pay extra and twise.

Mon, 26/08/2024 - 6:55pm — Khushboo (not verified)

Extra amount

jitna price dikha reh h uska 2 guna jyda pay Krna padh rha h

Mon, 06/11/2023 - 8:51pm — Vishal (not verified)

We have paid 2 times but any order didn't replaced

Thu, 25/05/2023 - 1:39pm — Vishal (not verified)

Online order not good service

Hii my name is Vishal I m customer magicpin app.. first time I use online delivery order.. totally very bed experience.. i received pizza too much late after that I open my my pizza box so I saw pizza with ants.. so food waste money waste

Fri, 29/12/2023 - 7:50pm — Ark (not verified)

I have ordered a 9 inches

I have ordered a 9 inches mushroom pizza from the spicy food restaurant sector 6 gurugram haryana and they gave me a smaller pizza of 6 inches.. Packing was so poor stuff was totally mashed.. Poor topping there is no enough cheese and mushroom while I ordered a 9"mushroom pizza. Please take action.. Why you keep this type of restaurant...

Mon, 17/04/2023 - 8:42pm — Tiyasha Ghosh (not verified)

Money deducted but order not confirmed

I've made my payment for veggie moburg 1+1 for 57/- but even after making payment there're not showing any confirmation of my order. My money has been deducted from my account but my order hasn't been confirmed. Plz help

Tue, 28/03/2023 - 2:19pm — Vandana Kathuria (not verified)

Order not received

I have ordered a Kurta set via Magic pin through Myntra but I am unable to track my order.The details are as under:Kindly look into the matter asap.My magic pin transaction id is:25968121871353001c.

Thu, 29/09/2022 - 7:06pm — Mahesh Phadtare (not verified)

Order not delivered. Not refund

Maine magicpin se mad over donut ka order kiya tha. Order pick up kiya dunzo ke pritam jaiswar 8850934xxx. Magicpin app pe dikha raha hai eta 5min. Maine 5 minut bad check kiya to order cancelled dunzo ke rider ko call kiya to bolta hai order cancelled hai isliye store me returned kiya fir mad over donut mai call kiya to pata chala order returned nahi hua hai fir dunzo ke delivery boy pritam jaiswar ko conference me liya fir bolta hai magicpin se call aya tha order na dene ke liye na hi customer ko na hi mod ko aur uper se bolta hai magicpin ko call karo. App me to magicpin no hi nahi hai aur na hi issu listed hai. Isliye yaha pe likh raha hu mere pass sabhi ki call recording bhi hai. Abhi muze kya karna chahiye jisse mere paise wapas mile? Help me.

Sun, 25/09/2022 - 1:02pm — Arvind (not verified)

Voucher code and pin not received

I have purchased on magicpin application Flipkart voucher payment done but not received my voucher code and pin

Fri, 23/09/2022 - 11:56pm — Soumava Chakraborty (not verified)

Order Not received No call received from delivery boy

My order not been received till one hr no delivery person available then suddenly said delivery person try to reach but not able so order cancelled and not refunded.so it is a fraud and do not place order through this.order number FOUR FOUR SEVEN TWO NINE NINE THREE FIVE

Fri, 15/07/2022 - 7:39pm — Ritesh (not verified)

Thieves

Worst and most pathetic application i have ever used. Again a disappointed service.

The delivery boy was so rude and he did not even deliver the food but marked it as delivered. The guy did not pick the call for 1 hour and when i asked restaurant to call, the guy denied to give me the order.

Rudest customer service agents

Mon, 27/06/2022 - 8:23pm — Anonymous (not verified)

My order was not delivered

Worst app, uninstall this app, this app is not delivering orders anymore, a saale gallu dabbulu teeskunaru kaani respond avvatledu

Wed, 23/02/2022 - 1:12pm — rahul (not verified)

app bad performance

2nd time delevery problem cash pay no return no delevery no rritain amount

Thu, 09/12/2021 - 10:26pm — Tanishka choudhary (not verified)

Worst app that just steal

Worst app that just steal your money. Fraud app. Whoever is reading ds review is requested to not download ds app. And very important don't book anything from ds app. It just take your order & payment & whenever we ask for order cancellation they simply cancel it and when ask for refund payment their workers put your number in black list and did not give your payment back & STEAL YOUR MONEY. I m very disappointed with ds app. And uninstalled this app & ask my family to uninstall it. FRAUD APP

Sat, 27/08/2022 - 12:00pm — Anonymous (not verified)

fraud magicpin

yes its happened with me also ,they never give response I was sent many messages or mails but they are failed to give response , magicpin really Worst app and worst company .

Tue, 02/11/2021 - 3:27pm — Akhilesh (not verified)

Ticket Open since Oct without any resolution

I and my referral had followed all TnCs for the Referral program however still not received my Referral reward from Magicpin.

Have followed up multiple times and this ticket - 1623517 is open for the same since Oct.

Tue, 02/11/2021 - 9:13am — SHUBHAM RAJ (not verified)

Regarding of refund

If I have canceled my order,but not get the refund? How much time will get refund

Mon, 22/08/2022 - 11:21am — Nikhil (not verified)

Mera refund abhi tak nhi aaya

Mera refund abhi tak nhi aaya toh please mujhe mere order refund amount transferred kr do

Tue, 06/09/2022 - 7:54pm — Anonymous (not verified)

Fraud MagicPin

Same here...Fraud MagicPin

refund not received yet

Thu, 06/01/2022 - 4:46pm — Tejas Jadhav (not verified)

Refund my money

Rolls Over mania order chicken dum biryani & paneer Roll cancelled order I want my ₹209/-

Sat, 02/12/2023 - 3:27pm — Karan Dolui (not verified)

Missing chicken and bad quality

I ordered chicken biryani but only rice is given, rice is not properly boiled.thats why refund my money

Thu, 03/03/2022 - 11:43pm — Bhushan patil (not verified)

Payment refund

My order confirmation bar dilevary not available piz my payment refund

Fri, 22/10/2021 - 9:19am — Advocate Monika (not verified)

Cheater

Fake company...never deliver order ..even not refund money... many times I mailed them .........chor chor chor

Sat, 02/01/2021 - 5:01pm — Ashi Sandilya (not verified)

I didn't receive my voucher or money back.

I had a very bad experience with the app. I bought this voucher for Rs. 450 and I didn't receive my voucher. Neither did they return my money back.

Mon, 09/10/2023 - 2:54pm — Abhishek (not verified)

My gift voucher already using problem

This Abhishek I am purchasing magicpin gift voucher but voucher already using problem

Sat, 20/11/2021 - 3:26pm — Anonymous (not verified)

voucher issue

my money debited from bank but not received voucher

Fri, 16/09/2022 - 8:09pm — Mahadev Nalawade (not verified)

Voucher not resive

I m buying max gift voucher bt there is not showing

Sat, 04/09/2021 - 12:56pm — Anonymous (not verified)

Can you receive refund id

Fri, 24/12/2021 - 11:07pm — Naresh (not verified)

Refund money

I ordered as per shown menu in app. But merchant don't send item and not cancel my order and Refuge to refund money

Sat, 20/11/2021 - 3:27pm — Anonymous (not verified)

voucher issue

No received refund id

Sat, 03/10/2020 - 2:13pm — Anonymous (not verified)

Yesterday we have a bad

Yesterday we have a bad experience with magicpin.last day we have purchase a voucher of 2000 rupees.for this we can pay 1100 rupees by card and payment payed successfully showing in app. But the voucher is not showing in my transection due to we lossed 1100 rupees. A bad thing by magicpin staff is there is no one can take any action against my complane.

Sat, 23/04/2022 - 3:56pm — Dipika (not verified)

Refund issue

I have orderd food and it has been cancelled from there end and they have refunded but it has not initiated in my account.. and there is nothing to report them

Wed, 14/06/2023 - 4:51pm — Aakash (not verified)

My order not be received

please give me my money back

Thu, 29/10/2020 - 1:45pm — Anonymous (not verified)

Flpkart Gift voucher not generated but money debited

Same thing happened with me. Tried to purchase Flipkart Gift Card Voucher worth Rs 1000 but Magicpin App got hanged and money got debited. Nothing is shown in the transaction history. It seems either there is problem in Magicpin App or Company has shut the shop.

Wed, 02/09/2020 - 6:12pm — Anonymous (not verified)

Register my shop

I want to register my shop .so I want to talk megicpin customer care give me phone number

Wed, 28/10/2020 - 1:30pm — Anonymous (not verified)

We brought the voucher but

We brought the voucher but they not coming we do complaint to police I'm brought the boat hear phone when they come tell me

Tue, 01/09/2020 - 9:26pm — Adwaiit (not verified)

Rider not assigned

Its been 2 hour
I have not received my order
Due to magic pin cannot assign rider
Nor i can cancel my order.
Such a pathetic platform for delivery

Thu, 03/02/2022 - 3:46pm — Anonymous (not verified)

pizza

I have not received my order

Fri, 31/12/2021 - 5:15pm — Amaan (not verified)

I have not received my order

I am oder 5 Wendy's burgers ride was cancelled I will pay money from patyam after 1hour not received money

Fri, 28/08/2020 - 2:05pm — care@magicpin.in (not verified)

Non receipt amount from vendor.

Dear Sir / Madam,

I have ordered lunch from Subhra Pure Veg, Sector-12, Kharghar, Navi Mumbai but Vender canceled my order and I get message from bank that money deducted from my account. nor I didn't get the money refunded. Kindly do the needful from your end. The Transcation / payment receipt also attaching for your reference.

Regards.
Shivarajan I.S.

Mon, 17/08/2020 - 6:39pm — Pratham (not verified)