I had raised a complaint because my washing machine was showing an E2 error. After 2 days, a technician (BASANT KUMAR) visited my place without any tools. He simply told me there was a cut wire, which he claimed to have fixed. He powered on the machine and asked me to pay six hundred INR. I argued with him, saying that the service charge should be Five hundred INR, and since no part was changed, I shouldn't have to pay the extra hundred INR. He told me that according to Marq policy, I had to pay extra for his time to fix the issue. I paid him six hundred INR, thinking it might be Marq company policy. He then left without properly testing the machine.
Immediately after he left, I ran a test on my machine and found that while the E2 issue was fixed, he had introduced a new issue: the water level sensor was not working, causing continuous water flow.
I called him immediately to report the issue, but he said he couldn't come back right away and would visit another day to fix it. The next day, I called again to ask for a tentative date for his visit. He told me it was not possible to give a date and that he would only fix the issue when he was in my area again.
I have some concerns and need answers from Marq:
1. Why was this kind of pathetic service provided by Marq?
2. Why are you employing technicians who do not carry any tools to diagnose the issue and do not properly fix the problem?
3. Why was I asked to pay an extra Hundred INR?
4. What is the solution you will provide for my machine issue?
5. How long do I have to wait for the technician to visit my place?
I need action on this as soon as possible. Case ID: FLRM-41JWWS-6D4HHJ-O69DA8-NMCBW2P
Dear sir marq meri Ac new hai jo warking nahi kar rahi hai jiske liye mene kai bad coustomer care me call bhi kya fir bhi hamro koi sunwai nahi ho rahi hai
Hamra aap se nivedan hai ki hamari pare sani ka samdhan kare
Ac purchased on 26 may 2024
Ac installed on 27 may 2024
Original bill for installation not received yet.
Cooling problem is there but no response from MarQ or Flipkart.
Technicians doesn't even have tools and done desi jugad.
I'm going to do FIR against MarQ and if required I'll go to court for case file.
call after 48 hours and if you have misbehaved then you need to fix it immediately. Bring a solution and we have also given the feedback and instructed anyone to take the brand company, no such company should be taken.
marq ac not working from 90 days but no one servicing my ac . no one help me. I am helpless. I contact to area manager and call him 200 time but not respond.
It is to inform you that I purchased an AC make Marq last year in April. My registered no. is xxcccc. For the last one one and half month the AC is not workings properly as firstly it was showing error F2, then I registered a complaint in this regard and the technician visit the site and opened the outdoor unit, checked the PCB and sensors but found that compressor gag was released out due to copper pipe trust of outdoor unit. They repaired the same and filled the gas and charged 3000 rs. Again after 7 days the problem again persist and showing error F6. I again registered complaint and visiting technician again open the PCB checked the connections of sensors and found that again copper pipe has brust and again they filled the gas and charged money including visit charges. After 10 days again the same problem arise and again complaint and again the same issue .pls not that this was third time. And after 5/6 days again problem arise but this time error code F5 and on complaint technician visit the site and said that there may be problem with compressor and they changed the new compresor which took around 15 days but even after changing the compressor the defect is not rectified. Again I called up the technician and they took the PCB with them and tried to repaired it but worsoned the condition of Outdoor unit causing non operational of AC. I had to bear the extreme hot weather this year just because of your worst AC upon I trusted. Pls forward this to the higher authorities to make the AC workable for long duration not just for one season. Tell me, how can you assured me not to go for other AC just throwing this one on the roadside
I m complain in your department 1st august 2023 but not any response. 01 time visit your technician but not repair my ac compressor& I m pay 510 rs .
Not any response your department please do needful
I m 5 time complain in your department but not any response. 01 time visit your technician but not repair my ac compressor& I m pay 550 rs .
Not any response your department please do needful
I have bought MarQ 1.5 ton AC On May 15. Installation from Jeeves came on 16th and installed. AC just worked for 1 day and later its not getting cooled. I raise a complaint to Flipkart and MarQ and they mentioned its in returnable time please instiate a return request. I have raise return request from FlipKart.. A technician from Jeeve's visited home and mentioned that it was wrong installation and complete gas was leaked and mentioned person who installed need to come and fix the installation problem.Two people are from Jeeve's only. Its pathetic service by Jeeve's and i dont have any option to contatc Jeeve's directly.
Flipkart customer service is horrible, i have to wait for 20 mins to get connected once we connected and explain the problem.. they will cut the phone in between and we dont have option to get to ame guy again.
Worst AC buying experience in FlipKart with branch MarQ and Especially pathetic service by Jeeves
Sir maine ek ac liya tha Jo १saal hone ka hai lekin १saal m ek v din ac cooling nhi Kiya bs complaint kiye jaa raha hoo company k log aate hai muft ki chai or biscuit kha kr chale jate jara v sarm nhi dikhti aakho m
Mai sir bahut presaan ho gaya marq k serive or ac se aapse anurodh hai yaa to ac thik kare yaa paisa de de agr aap ye v nhi kar sakte to second hand mai aap he le lo kabada k bhau de dunga itna kharab product kyu dete ho aap log ek saal mai presaan hoo koi sunta v nhi na serive acha tb se ab tk १० baar visit hua lekin thik nhi kar paya bs date pe date yaa sir aap रिप्लेसमेंट करा दो bs।
A product that stops functioning within 2 years when even the installation is done by the Flipkart Brand(Jeevs).
Your Brand (Jeevs) service is pathetic.
An error EL 01 , which is displayed in my indoor unit and outdoor unit not starting. Your technician doesn't know what to check for and what to repair.
They came twice and did absolutely nothing just opening and closing it,
Save yourself and stay away from this Brand.
I had complained to Marq about my Air conditioner two months back . It was not working properly. Jeeves team came to check the problem; and they said that compressor was damaged. They said they will request for spare part and it will come in 15 days time.
I registered complaint @27th August,2022.
Two months is getting over and still the issue is not solved. I have given my claim no. Below:
Warranty Claim: Claim Registered Successfully (CLBWR27082200638).
Your team said it will be repaired before 15th of October. No action yet. Very very pathetic service. I should have never trusted brand like MARQ.
Purchased marq washing machine 6months back and spinning stopped working
Washing process not working properly
Making lots of noise
No service responce from the customer care and technician
Purchased marq washing machine 6months back and spinning stopped working
Washing process not working properly
Making lots of noise
No service responce from the customer care and technician
14, Oct,2022 I ordered a marq 1.5 ton ac
It is totally wrost product. I'm very frustrated from this product and customercare help service is didn't help me. Marq ac is useless even than fan.
So I claim my 1 year warranty and I want refund. Please help me as soon as possible.
I am also same issue with new MarQ AC. I have bought new MarQ AC on April, 2023 and it just work for around a month and after a month it stop working. I called MarQ Service Centre but they are not repairing neither replacing the AC
My marq ac problem not solved ...technician visit again and again but My ac problem not solved ....please visit your senior team on My location and resolve it
Notice: Flipkart MarQ Against Case' File, Our issue is not solved by the brand and flipkart, so I am giving you an information before going to the consumer National court case File, Strong Evidence
I bought the 32" tv from marQ company before one month ago.now it is automatically not generate when I plug in.though I called a technician from jeeves.sanjit sadhukhan today visited at my house.he is good for nothing guy.he didnot know anything about the work.most of all he is very dirty and not presentable to anybody's house.please care about these matter.i hope ur company will solve the problem soon.and hope this dirty guy never send to my house.
I purchased a split AC, it just worked fine for one year. Now not cooling even at 17 degree temperature. No service center available in Gwalior, where to contact so that a technician can visit and check the problem. very pathetic working and services. In future will never purchase any product of this company as company forgets that after sales service are more important. They only ask for a copy of bill and then say that now it is not under warranty.
my washing machine is not working from last mont but your company not responding or not repaired my machine . because marq company is very slow and bad.
Comments
Itna krab service kabi nhi
Itna krab service kabi nhi dekha maine last 3 months se call kr raha hun koi v solutions nhi mil rahi pura grmi b nikl geya ab ton
Poor Service and Unresolved Issue with Washing Machine Repair
Hi team,
I had raised a complaint because my washing machine was showing an E2 error. After 2 days, a technician (BASANT KUMAR) visited my place without any tools. He simply told me there was a cut wire, which he claimed to have fixed. He powered on the machine and asked me to pay six hundred INR. I argued with him, saying that the service charge should be Five hundred INR, and since no part was changed, I shouldn't have to pay the extra hundred INR. He told me that according to Marq policy, I had to pay extra for his time to fix the issue. I paid him six hundred INR, thinking it might be Marq company policy. He then left without properly testing the machine.
Immediately after he left, I ran a test on my machine and found that while the E2 issue was fixed, he had introduced a new issue: the water level sensor was not working, causing continuous water flow.
I called him immediately to report the issue, but he said he couldn't come back right away and would visit another day to fix it. The next day, I called again to ask for a tentative date for his visit. He told me it was not possible to give a date and that he would only fix the issue when he was in my area again.
I have some concerns and need answers from Marq:
1. Why was this kind of pathetic service provided by Marq?
2. Why are you employing technicians who do not carry any tools to diagnose the issue and do not properly fix the problem?
3. Why was I asked to pay an extra Hundred INR?
4. What is the solution you will provide for my machine issue?
5. How long do I have to wait for the technician to visit my place?
I need action on this as soon as possible. Case ID: FLRM-41JWWS-6D4HHJ-O69DA8-NMCBW2P
New AC not working
Dear sir marq meri Ac new hai jo warking nahi kar rahi hai jiske liye mene kai bad coustomer care me call bhi kya fir bhi hamro koi sunwai nahi ho rahi hai
Hamra aap se nivedan hai ki hamari pare sani ka samdhan kare
AC complete and worst service
Worst experience with marq service centre. Phle to ye rong information dete h fir dhamaki dete h ki hum service ni denge.
Bro...did you get any
Bro...did you get any solution...?
Because m also facing same tpye of problems...dhamki n all
Ac not cooling
Ac purchased on 26 may 2024
Ac installed on 27 may 2024
Original bill for installation not received yet.
Cooling problem is there but no response from MarQ or Flipkart.
Technicians doesn't even have tools and done desi jugad.
I'm going to do FIR against MarQ and if required I'll go to court for case file.
AC Service
person came for servicing of AC does not have basic equipments required for servicing.And he took Rs. 550 also for such unsatisfied work.
Marq RO not working
Marq RO not working
Installation 4 nov 2023
Not working 12 nov 2023
First complaint 14 nov 2023
Complaint 5 times
No response
marq company complian to manger
call after 48 hours and if you have misbehaved then you need to fix it immediately. Bring a solution and we have also given the feedback and instructed anyone to take the brand company, no such company should be taken.
Ac not working from 90 days but no one respond properly
marq ac not working from 90 days but no one servicing my ac . no one help me. I am helpless. I contact to area manager and call him 200 time but not respond.
TV pic up down
Dear I purchased marq TV 32 inchi 25 Jan what tv picture up and down so plese help me
Marq make AC does not working even after repairing in warranty.
Worst product
It is to inform you that I
It is to inform you that I purchased an AC make Marq last year in April. My registered no. is xxcccc. For the last one one and half month the AC is not workings properly as firstly it was showing error F2, then I registered a complaint in this regard and the technician visit the site and opened the outdoor unit, checked the PCB and sensors but found that compressor gag was released out due to copper pipe trust of outdoor unit. They repaired the same and filled the gas and charged 3000 rs. Again after 7 days the problem again persist and showing error F6. I again registered complaint and visiting technician again open the PCB checked the connections of sensors and found that again copper pipe has brust and again they filled the gas and charged money including visit charges. After 10 days again the same problem arise and again complaint and again the same issue .pls not that this was third time. And after 5/6 days again problem arise but this time error code F5 and on complaint technician visit the site and said that there may be problem with compressor and they changed the new compresor which took around 15 days but even after changing the compressor the defect is not rectified. Again I called up the technician and they took the PCB with them and tried to repaired it but worsoned the condition of Outdoor unit causing non operational of AC. I had to bear the extreme hot weather this year just because of your worst AC upon I trusted. Pls forward this to the higher authorities to make the AC workable for long duration not just for one season. Tell me, how can you assured me not to go for other AC just throwing this one on the roadside
Ac Complaint
I m complain in your department 1st august 2023 but not any response. 01 time visit your technician but not repair my ac compressor& I m pay 510 rs .
Not any response your department please do needful
AC compressor repair
I m 5 time complain in your department but not any response. 01 time visit your technician but not repair my ac compressor& I m pay 550 rs .
Not any response your department please do needful
marq refrigerator
worst expirience
dont buy
no one ia answerable here
ptoduct is in warrenty period
suffering without fridge last 20 days in this summer
Worst service ever I have experienced in my life
This is the pathetic brand with worst customer service. I swear I won't buy any more product from this brand and suggest everyone the same.
AC Installation
I have bought MarQ 1.5 ton AC On May 15. Installation from Jeeves came on 16th and installed. AC just worked for 1 day and later its not getting cooled. I raise a complaint to Flipkart and MarQ and they mentioned its in returnable time please instiate a return request. I have raise return request from FlipKart.. A technician from Jeeve's visited home and mentioned that it was wrong installation and complete gas was leaked and mentioned person who installed need to come and fix the installation problem.Two people are from Jeeve's only. Its pathetic service by Jeeve's and i dont have any option to contatc Jeeve's directly.
Flipkart customer service is horrible, i have to wait for 20 mins to get connected once we connected and explain the problem.. they will cut the phone in between and we dont have option to get to ame guy again.
Worst AC buying experience in FlipKart with branch MarQ and Especially pathetic service by Jeeves
Sir maine ek ac liya tha Jo
Sir maine ek ac liya tha Jo १saal hone ka hai lekin १saal m ek v din ac cooling nhi Kiya bs complaint kiye jaa raha hoo company k log aate hai muft ki chai or biscuit kha kr chale jate jara v sarm nhi dikhti aakho m
Mai sir bahut presaan ho gaya marq k serive or ac se aapse anurodh hai yaa to ac thik kare yaa paisa de de agr aap ye v nhi kar sakte to second hand mai aap he le lo kabada k bhau de dunga itna kharab product kyu dete ho aap log ek saal mai presaan hoo koi sunta v nhi na serive acha tb se ab tk १० baar visit hua lekin thik nhi kar paya bs date pe date yaa sir aap रिप्लेसमेंट करा दो bs।
Pathetic Brand MarQ(Flipkrt)
A product that stops functioning within 2 years when even the installation is done by the Flipkart Brand(Jeevs).
Your Brand (Jeevs) service is pathetic.
An error EL 01 , which is displayed in my indoor unit and outdoor unit not starting. Your technician doesn't know what to check for and what to repair.
They came twice and did absolutely nothing just opening and closing it,
Save yourself and stay away from this Brand.
Marq is very bed product.
Marq is very bed product. they are completely cheating with customer's Flipkart & Jeeves involved .
Hitting sound in Washing machine
There is a sound when the machine is running, as if something is hitting the body
Pathetic Marq A/c repair
I had complained to Marq about my Air conditioner two months back . It was not working properly. Jeeves team came to check the problem; and they said that compressor was damaged. They said they will request for spare part and it will come in 15 days time.
I registered complaint @27th August,2022.
Two months is getting over and still the issue is not solved. I have given my claim no. Below:
Warranty Claim: Claim Registered Successfully (CLBWR27082200638).
Your team said it will be repaired before 15th of October. No action yet. Very very pathetic service. I should have never trusted brand like MARQ.
Washing machine not working
Purchased marq washing machine 6months back and spinning stopped working
Washing process not working properly
Making lots of noise
No service responce from the customer care and technician
Washine mezine not working
Purchased marq washing machine 6months back and spinning stopped working
Washing process not working properly
Making lots of noise
No service responce from the customer care and technician
Washing machine spin moter not working
Hi team
This is inform you that this washing machine spin moter not working properly.
So plz check and respond
Marq washing machine
Im facing marq washing machine leakage issue no reply from company about replacement or any solution.
Receive a wrost product from marq so I want refund.
14, Oct,2022 I ordered a marq 1.5 ton ac
It is totally wrost product. I'm very frustrated from this product and customercare help service is didn't help me. Marq ac is useless even than fan.
So I claim my 1 year warranty and I want refund. Please help me as soon as possible.
I am also same issue with new
I am also same issue with new MarQ AC. I have bought new MarQ AC on April, 2023 and it just work for around a month and after a month it stop working. I called MarQ Service Centre but they are not repairing neither replacing the AC
Don't buy any flipkart product.
Cheat with coustomer
They did same thing with me. I am taking now legal action with Flipkart marq brand ac.
My marq ac problem not
My marq ac problem not solved ...technician visit again and again but My ac problem not solved ....please visit your senior team on My location and resolve it
Notice: brand Against Case' File,
Notice: Flipkart MarQ Against Case' File, Our issue is not solved by the brand and flipkart, so I am giving you an information before going to the consumer National court case File, Strong Evidence
washing machine releted
not working properly fully leaked and automatically come out water in the machine
Washing machine servicing
Washing machine sounding during running
do not purchase any product
do not purchase any product of marq wrost product
MarQ tv disorder.
I bought the 32" tv from marQ company before one month ago.now it is automatically not generate when I plug in.though I called a technician from jeeves.sanjit sadhukhan today visited at my house.he is good for nothing guy.he didnot know anything about the work.most of all he is very dirty and not presentable to anybody's house.please care about these matter.i hope ur company will solve the problem soon.and hope this dirty guy never send to my house.
AC complaint
I purchased a split AC, it just worked fine for one year. Now not cooling even at 17 degree temperature. No service center available in Gwalior, where to contact so that a technician can visit and check the problem. very pathetic working and services. In future will never purchase any product of this company as company forgets that after sales service are more important. They only ask for a copy of bill and then say that now it is not under warranty.
Purchase Marq air conditioner
I am Dhaval Patel
City name Rajkot
District name Rajkot
State name Gujarat
Purchase in marq air conditioner
Delivery in Rajkot available?
Fridge arthing single door
Bhai MarQ koi bhi product Nahin kharidne ka sabse bakwas Company hai no service
Failure in service by flipcart
Online purchased MarQ AC 1.5 ton Split 5 star. Recived date 30 May 2020. Till date no installation even on several telephonic discussion and mails.
BHASKAR SHEVALE
washing machine repair
my washing machine is not working from last mont but your company not responding or not repaired my machine . because marq company is very slow and bad.
Delivery details
Details