Max Life Insurance Customer Care No. 1860 120 5577

Organization: 
Toll free Number(s): 
  • 1800 200 3383 (Buy Online Plan)
All India Number(s): 
  • 1860-120 5577 (Customer Care, 9:00am to 6:00 pm, Mon-Sat)
  • 0124-648 8900 (Online Helpline, 9:00am-9:00pm Mon-Sat)
  • 74283 96005 (Whatsapp For Customer Care)
  • 98219 75900 (Whatsapp For Claims Support)

IVRS Menu No. 1860 120 5577

Select your preferred language (English/Hindi)

  • Press 1 : For information on are product or services
  • Press 2 : To locate the max life office closest to you
  • press 3 : If you are the policy holder

Emails

  • service [dot] helpdesk [at] maxlifeinsurance [dot] com (Customer Care)
  • online [at] maxlifeinsurance [dot] com (Buy New Policy)
  • head [dot] onlineservices [at] maxlifeinsurance [dot] com (Buy New Policy)

Important Links

SMS Service

SMS LIFE to 0124-5616188

  • To get your premium receipt:
    • PR <policy number> to 0124-5616188 to get premium receipt

Contact List

Services Numbers Email
Online Term Plan
Helpline
0124-6488900
(9:00am-9:00pm Mon-Sat)
service [dot] helpdesk [at] maxlifeinsurance [dot] com
NRI helpdesk 011-71025900;
011-61329950
(9:00am-6:00pm, Mon-Sat)
For any complex queries,
reach out to us hereWe'll be
happy to answer.
nri [dot] helpdesk [at] maxlifeinsurance [dot] com
Claims
Cashless benefit
claims
1800 2903151 phs [dot] mli [at] paramounttpa [dot] com
Claims support 0124-4219090,
0124-4219699,
7004764367,
9821975900(Whatsapp)
claims [dot] support [at] maxlifeinsurance [dot] com

Grievance Redressal

  • Level 1 : The Company will not resolve the Grievance within 15 days of its receipt or rejected email
    or letter some of the following reasons. than, customer can send the complainant about how the customer
    can pursue the Grievance, if dissatisfied with the resolution provided.
  • Level 2 : If customer is not satisfied with the resolution provided at Level 1, he/she contact
    Grievance officer.
    • Grievance Officers at Head Offices:
      Level Name Contact Details Response Time
      Level 1 Mr. Sourabh Kumar Mishra Sourabh [dot] Kumarmishra1 [at] maxlifeinsurance [dot] com 3 days
      Level 2 Mr. Karan Mehra Karan [dot] mehra [at] maxlifeinsurance [dot] com 3 days
      Level 3 Mr. Tarun Bahri Tarun [dot] Bahri [at] maxlifeinsurance [dot] com 3 days
  • Level 3 : When the Grievance is not resolved in favour of the customer, so the Company shall also inform the
    Complainant of the option to take up the matter before Insurance Ombudsman .

Forms Center

Life, Health & Group Claims

Paramount Health Services Pvt Ltd D-39,
Okhla Industrial Area, Phase 1,
Near D.D. Motors, New Delhi – 110020

Corporate Office

 Max Life Insurance Co. Ltd. 11th Floor,
DLF Square Building, Jacaranda Marg,
DLF City Phase II,
Gurugram (Haryana) - 122002

Office Address

Max Life Insurance Company,
Operations Center – 2nd floor
90 A, Sector 18, Udyog Vihar,
Gurugram- 122015
Fax - 0124-4159397

Social Sites

Comments

My insurance withadraw

Long term not accepted the money problem any short term nothing

Regarding my policy

Dear sir/madam,
I want know about my policy status so please call me otherwise share your toll free mob.numbers for Delhi.

Thanks
Om prakash

Regarding my policy

Dear sir/madam,
I want know about my policy status so please call me otherwise share your toll free mob.numbers for Delhi.

Thanks
Om prakash

laon request

pls explain how to take the loan again my policy

claim for policy

Cancel our policy

Police

My total amount

Max Life Insurance Customer Care Numbers | India Customer Care

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