Mi TV Customer Care No.

Company Name: 
Toll free Number(s): 
  • 1800 103 6286 (For Customer Support, 9am-9pm)
All India Number(s): 
  • 080-6885 6286 (For Query)

IVRS Menu: 1800 103 6286

  • Press 1: For Product Detail Specification.
    • Press 3 : For TV.
  • Press 2: For Order Related Query.
    • Press 1 : For Mi.com
    • Press 2 : For Mi Home
    • Press 3 : For Flipkart , Amazon
  • Press 3: For Service Related Query.
    • Press 1 : For Repair Request
    • Press 2 : For New Installation or Demo Query.
    • Press 3 : For Technical Query and Complaint.
    • Press 4 : For Spare Part or Service Centre Information.

Emails

  • service [dot] in [at] xiaomi [dot] com (For General Query)  

Install App

Important Links

Grievance Redressal

  • If you have any query/complaint you can contact at 080-68856286 (Mon-Sat, 9am-6pm) or email at grievance [dot] officer [at] xiaomi [dot] com .
  • You can also fill this Complaint Form. It will take 2 working days to resolve your query.

Return And Refund Procedure

  • You can return your product within a period of 10 days after receiving the product.
  • The refund will be credited to your account within a period of 3 days after the product reach to the warehouse .
  • For more information related to return and refund Please Read.
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Comments

There is a line in the display

Sir,
I am a costumer from India. I bought a mi tv from the nearby mi store. After 2 years there is a pink color line in the display.when i contact the service centre they told me that there is only one year warrenty for the product.The same complaint happend to the tv bought by my cousin. The service boy told me that for changing the panel without having warrenty will cost of 24000 rupees. The showroom i bought my tv doesnot told us about the extended warranty, so that we cant able to take the warrenty. So please do the needful.

Mi Phone Heating Problem

I bought New Mi Y3 Phone. Its battery is drowning very fast and it is also having heating problem...

Mi tv shock

I purchased a 50" Mi TV 6 months ago.last day I happened to touch the screw attached to body of the tv, then I realised it has shock. I used a tester to confirm it.all the screw has shock.kindly consider the complaint

remot not working

my tv remot not working just 6months ago purchase
remot on of button on working
nex not working

Screen cast not getting

After updated smart tv to android tv, cast is not working. Model 4A 108cm

MI TV service

Hi,
I had purchased MI TV last July 24,2019.
Now nearly complete one year. TV is not switch on but power came what is the exact problem.

Location: Mettupalayam, Coimbatore - 641302

Kindly provide best services man contact details.

Service

My smart TV not working well that's why I was call service centre but they are not responsible.

No Mute Facility in TV Remote.

L43M5-AN/2019..TV Model. We can't mute since no provision is there on remote.

Also the TV 4 wireless

Also the TV 4 wireless display gets connected and stops once it is connected.

Installation of mi led tv

I purchased a mi tv from milan store hall bazar amritsar and he assured that the installation will be next morning . But after contacting again and again no one come for installing even after tje purchasing of two days. Very poor service after purchasing if i knew earlier I never purchase that product.

Led tv प्रॉब्लम

Led TV screen पर black line आ रही है

Videos not available but audio is available

Pl

Audio sound problem during changing channels another type sound

During installation the proper demo is not given and while we attached with dish tv set up box different type of sound is coming and when I call the installation boy who provided for installation and demo he is not coming for resolving the problem.

My MI Tv is out of order

I am Manoj kumar Jana from kolkata,2006 brahampur, sardarpara, kolkata-700096,my tv is out of order from 2 month, I have tried to get connect with your toll free number but could not.i contracted some local service center personal but no body attended. Since it's in warranty period, please do the needful.

Usb port not working

Usb port not working. I purchased tv before 1month.
Also, i spend above 500 rs for more 1 year extension of guaranty. but, not yet received guaranty through email.

Ls do heedfull act...

TV display has got black spot

I have purchased mi tv 4A 40 inch. After 2 months suddenly display has got so many lines followed by dark spot on bottom which was increasing with the time. I have raised complain, nobody has responding. After so many calls technician comes at my home and after checking that he says its physically damaged which is not comes under warranty. So they suggested me to change display worth of 14000. Instead of I have asked if its physically damaged, there are no single scratch or mark on screen. How they can say its phosical damage but its their monotonous to make fool customer and sell expensive display instead of TV is in warranty period. Why they are giving 1yrs warranty however its not worth. I will go to consumer court for my rights.

Dude, Same problem I'm also

Dude, Same problem I'm also facing, My TV is in warranty but they told that due to Moisture in your room, You display having red spots. It's can't come under warranty, Please suggest me what you have done for that case... is consumer forum Listening and replaced in free of cost?

Updated issue

Hello sir I purchased mitv sep2018 but I couldn't get update of new version it's showing still 1.0 stable update plz solve my problem

My tv is not connecting with the phone

My tv is not connecting with the phone. It connect with the phone and hang on there not work that after. I m too frustrated about this. Please help me

Mi LED TV

Wifi is not connected please help

Mi tv repair but no one is coming and repair tv ..

Mi TV service provider of uttrakhand dehradun is not working service .. they are making foolish of costomer every time .. I have so many time raise complain against mi tv panel prob .. but they closed my complain .. they are not sending mi service engineer ... Very bad service .. I will go for consumer foram for my rights. ...

Repair mi TV , but service boy is not coming, I have so

I feeling very sad after purchasing mi tv .. becoz tv is not working .. suddenly switch off. When I was open then saw the tv's picture not sown clear , then I complain , service center men sent a men who work in local machine in my area but that not in belong mi service .. boy told that the mi tv has panel prob and eassilly change the company .. but after some days dehradun service center men call me and told me your tv damaged by you I m socked wht he told .. I didn't understand .. .. then I call customer service center they told me that they would be sent service boy that see what s the problem in mi tv .. but no one in coming in my home .. I have so many complain registered regarding mi tv repair problem .. but I realized that they are best my time .. now I will go for consumer foram for my rights ..

Mi tv

Crom cast is not connected
Please help me

Mi led tv toll free no not respounding

Mi led tv is bed of 20 day tv is warenty 7 month after my solve mi led tv

Service boy not available

Mi led tv 4x 43inch my new tv are but led tv fitting service boy not available

complain abut mi tv

we had purchased mi 4A 32 inc. tv. we had a complain that there are black spots on the screen .i request you to solve our problem as early as possible

complain abut mi tv

we had purchased mi 4A 32 inc. tv. we had a complain that there are black spots on the screen .i request you to solve our problem as early as possible

Reper

My mi tv sound parablam undi hyd lo akada sir

Instiallation is person not coming

Mi tv is not installation.Purchage date 27/10/2019 by Flipkart service boy is not coming
I purchased first time mi product. I feel very negetive. Plz past installation.

Installing service is very bad

Installing service is very bad...

No response from MI services

My MI tv warranty has been expired but i have already repaired in free warranty
But after 1 day from repairing MY tv automatically off and then mi no response

Many times complaint for mi tv repair but not respond

Only complaint no. Registered but no solution for my complaint I m Very sad from MI service
WO:ISIN20190928000897-61DE
Very bad service from MI

I am unable to off the TV with the remote

I have purchased the Mi Tv 4a pro one month before, after the latest update of pie I am unable to power off the TV with the remote or with the physical button. Please resolve my issue.

MI TV Installation

I need to understand why does it take more than 48 hours post delivery of my MI TV installation.

Don't buy MI TV(worst after sell service)

Please Don't buy MI Tv, one of the worst tv in the market.

No proper service center,no proper technicians.

Worst worst products,
Please don't relay on MI.

I have lost my money.

My mi tv is not working

Pls visit my house at.Rudel .ta Borsad .dis.anand 388140

Remote not available any whr

I need remote ....
My mi 4a pro 32 inch remote is lost plz help me

Tv repairing

As i have complained about tv repairing since 25th August 2019, couldn't get service,even didn't get any kind of estimate for repairs. Servicing person mr.dinesh is is very vierd regarding complaint solution. Very poor service & very bad after sales experience.

My tv not able to READ SD CARD

My tv NOT ABLE TO READ SD CARD.
I have use 4 different type card reader BUT my tv not able to Read vard.
Mi 4a pro not able to read card... Please solve issue.

Audio sound problem

Hello mi c care, my tv audio sound problem plz give the good solution

Tv not on

Mi Tv
Sir I purchased your mi tv NO 32L5 but yor tv not start and tv remote is distrab so Kendaly request to you solve my problem.

TV not start

TV not start

Complain regarding staff and technician who are not willing inst

Dear MI TV India

I purchased a mi TV pro4 49 inch from chaudhary gadget (mi outlet) Siliguri West Bengal. According to the seller not to open the package untill somebody comes from mi centre for installation. However, the technician and staff are very arrogant and not willing to come for installation despite of many requests. Schedule timing for installation was from 9-12 am 26 june2019. He also said open the package and he will bear the responsibility.
I did not expect such an irresponsible service from mi centre and such an arrogant staff.
Kindly look into it and suggest me what to do.
Shall I keep the package unopen or open by myself?

Regards

MI tv

Mi tv is not installing purchase date 28.5.2019 by Filip card service is very poir

very very bad service dont go with mi

Hi
I bit Mi 43inches TV on Tuesday at kakinada . they said next day morning the will come for installation and given me a number next day i called them no one picked my call . and till now no one came worse service i never had plz dont buy this Mi TVs you also will face the same problem

Mi installation worst service

I buy Mi 32 inches TV on they said next day morning the will come for installation and given me a number next day i called them no one picked my call . and till now no one came worse service i never had plz dont buy this Mi TVs you also will face the same problem

LED TV INSTALLATION

I HAVE BUY 1 PC 43 LED SMART TV SO I WANT TO INSTALLATION WALL MOUNT ENGINEER URGENT BASIS ...

Need TEchnician for TV Installation

As we purchased MI TV (32 Inches), we need a Technician for TV installation Purpose., we are staying near Bhommanahalli, Bangalore. Please share your Technician contact Number soon possible. Regards

As we purchased MI TV (32

As we purchased MI TV (32 Inches), we need a Technician for TV installation Purpose., we are staying near vasmat hingoli. Please share your Technician contact Number soon possible. Regards

Led remote

Mi led remote bultha not warm

Installation

The technition was to install my to on 31st oct 18 but did not turn up for the same and MI back end team
Does not have the bloody decency to inform that the person will not be coming. I had to leave my office early to be at home to install the tv. Same thing happened for delivery. They did not deliver on the same day. I regret buying this stupid brand which has no customer service quality at all. I wonder later on how am I going to get service if something goes wrong with the to. Totally regret buying this brand Xiaomi

WHEN CONTACTED THE HEIP LINE NUMBER THEY WERE OF NO HELP AND VERY CONVIENTLY DISCONNECTED THE LINE.

TOTAL NO NO NO NO FOR XIAOMI BRAND PRODUCTS

Worst experience from Mi

Same issue here. Same customer care treatment. Worst brand. Don't go for it.

Update

Mi LED smart TV 4a ke update karne pr kya isme 4c pro ke jese Playstore and other latest app Milega?

Product not reliable

Dear,
I have purchased MI TV 32" at Ahmadabad from local dealer shop located at shivranjani cross road Ahmadabad. On dated 19th September 2018 the shop person told me that company person will come in 24 hours for installation according to booked schedule online but nobody came for it. After i had called up many of times next day then arranged person for installation so person have came after 48 hours instead of 24 hours installation promise. When your person opened the box of TV then found led been cracked and told me that due to replace the product will take 1 week for it.

According to other brands and service i felt very poor service provider. If i have paid for that trust on your brand and suffering like that its very bad experience for me in future i never recomand to any one to buy your product.

Installation

I am buying a 43 inch TV on 23rd Aug till this date nobody will come to install the TV.

installation person not coming

I am buying MI 43 inch TV on Sunday installation process until not coming on my home my time Slot is 9 a. M. To 12 P. M so kindly request to give me a contact no of your technician who come for installation.

Led TV half screen black

Dear MI TV c care
I purchase this 32 inch led TV 1 mnth ago . TV half u per screen is black.please solve it.

Installation tv service is very poor

I purchased m tv on Friday and mi home booked installation date 16th july 9 to 12am .But no body came even I don't receive any call from technical support.and I called three times to helpline and he said to me that I send your complaint to technical department he call you shortly.but I didn't receive any call full day .I purchased first time mi product ifeel very nagetiv.very very poor service.

TV not working properly.

Your service is very poor