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Monte Carlo Toll Free No. 1800 1800 501

Updated on Saturday, 25 June 2022 - 9:45am
Organization: 
Toll free Number(s): 
  • 1800 1800 501 (Customer Support (Mon- Sat 9am to 6pm)
All India Number(s): 
  • 0161-5048700 (General Queries)
  • 81969 22333
Website: 
Official Website

Email

  • info [at] montecarlo [dot] in (Customer Support)
  • escalations [at] montecarlo [dot] in (If your query remain unresolved for more than 48 hours)

Important Links

Shipping and Returns

  • we ship your order within 24 to 48 hours of receiving the order and it takes 3 to 7 business days to reach to your doorstep.
  • If ever a delivered product has any manufacturing defect or has any variation from the product selected in order then you
    can report to along with product snapshots within 7 days of receiving the product. A customer can share snapshots on info [at] montecarlo [dot] in.
  • Return request will not be considered more than once. You can return the products to the following address:  
    Monte Carlo Fashions Limited (Unit-7)
    Eshopbox Ecommerce Pvt Ltd c/o MJ Logistics Private Limited,
    Seabird Marine Services Pvt Ltd Village Babra Bakirpur,
    Pataudi Road Near Adani Logistic Park, ICD Patli
    GURGAON Haryana. 122503
    Contact No - 8196922333,
    18001800501, /0161-5048700

Company Address

Unit–1 (Sweater Division) Unit–1 (Sweater Division)
Monte Carlo Fashions Limited
B-XXIX-106, G.T. Road, Sherpur,
Ludhiana-141003, Punjab
Tel – 0161-5048610-40
Fax – 0161-5048650

Unit–2 (Woven Division)

 Monte Carlo Fashions Limited
231, Industrial Area A
Ludhiana - 141003, Punjab
Tel – 0161-2601714
Fax – 0161-2225539
Unit-4 (Textile Division) Monte Carlo Fashions Limited
Miller Ganj, G.T.Road
Ludhiana-141003, Punjab
Tel – 0161-5037359-60
Fax – 0161-2535746

Social Sites

Comments

Fri, 28/08/2020 - 11:30am — Gursevak Singh (not verified)

Discrepancy in trouser size

I am wearing your trousers since long time but never had an issue.My old trousers i am using are of 34 waist size but new trouser i bought of 34 waist size is very tight to me.. Also i measured old 34 nd new 34 waist, they are different by around 2 inches. How can it be possible. can u please guide me over this.
Thank you

Fri, 17/01/2020 - 1:39pm — Yogesh Kumar (not verified)

Problem in contact with monte carlo customer care

I had tried several times to contact with monte carlo customer care but contact had not done
so plz provide other contact no

Sun, 22/12/2019 - 2:41pm — Tutu singh (not verified)

Regarding hand bill

From motihari ur outlet give me a handbill manually bill
When u launched offer he entered into system and increase own income but custumer stuck what an idea with ur outlet good work keep going kewal customer fool bane handbill wo bhi apne form ke name is it ur policy then good going it's my last visit to ur outlet
From motihari bihar
Abhishek

Sat, 14/12/2019 - 1:00pm — Anonymous (not verified)

Monte carlo ka jacket liy hay

Monte carlo ka jacket liy hay usko ham kayse phchane sahi hay ay galt hay

Tue, 19/11/2019 - 8:12pm — Randhir kumar (not verified)

Haw to identifying you blanket original......

Dear team, 

I want to know that I have perchege a one blanket of monte carlo how can I identify to my blanket is original MONTE CARLO. 

Regards,

Randhir Kumar

Sat, 16/02/2019 - 5:09pm — Gagan (not verified)

Complaint of salesman

I visit the showroom at VR punjab mall mohali. The salesman present there was very rude in talk and very disrespectful. He even did not pull out the cloth to show us and said that u can see it without ungather it.

Fri, 01/02/2019 - 3:38pm — Umashanker Prasad (not verified)

Calculation of my order

Same is my cash. Where I could my raise the complain, I don't know.Even after 5 days their courier partner DELHIVERY could not delivered the item , where as my item is laying in my town PATNA.

Therefore, you are requested kindly cancelle my order and refund my money.

Thanks!

Sun, 20/01/2019 - 4:51pm — Dr.Pawan (not verified)

Exchange of product

मैंने 15 दिन पहले एक जैकेट ख़रीदा...साइज नही आने की वजह से वापिस किया और उसकी जगह दूसरा जैकेट लिया लेकिन जो डिस्काउंट चल रहा है वो नही दिया गया और जो जैकेट वापिस दिया, उस वाला डिस्काउंट दिया गया जबकि बिल पर clearly लिख कर दिया है। ये मनमानी कैसे accept होगी।

Sun, 23/12/2018 - 7:30pm — Nandini Khandelwal (not verified)

Complaint of a sales man

The other day I went to Monte Carlo in Shahjahanpur, Uttar Pradesh. This salesman named Mohit Ahuja was immensely rude to me and my mother. If this will be the attitude towards customers, who will come to your store. Kindly look into the matter to the soonest.

Wed, 15/08/2018 - 4:38pm — Lakshya Kundu (not verified)

Return T-shirt

I want to return my product but I can't find where to return.