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Nainital Bank Customer Care No. 080- 6984 0140
Updated on Saturday, 24 August 2024 - 3:57pm
Organization:
Nainital Bank Toll free Number(s):
- 1800 180 4031 (For ATM Grievance, 24*7 Support)
All India Number(s):
- 080- 6984 0140 (For Queries/Feedback, 10am-6pm)
- 05946-250 152 (For Mobile Banking)
- 92195 10023 (For Mobile Banking SMS Services)
Website:
Official Website IVRS Menu : 080- 6984 0140
- Press 1: For ATM related complaint.
- Press 2: For Enquiry.
- Press 3: For Complaint Feedback.
- Press 4: To repeat the main Menu
Emails
- mbshelpdesk [at] nainitalbank [dot] co [dot] in (For Mobile Banking)
- atmhelpdesk [at] nainitalbank [dot] co [dot] in (For Debit Card Query)
Important Links
SMS Service
| Sr. No. | Purpose | SMS Keywords |
|---|---|---|
| 1 | Block Debit Card instantly / To Block ATM Card |
NTBL<space>ATMBLOCK<space> <13 digit account no.> and send it to 8466997755 |
| 2 | For balance enquiry | Type NTBL<space>BAL<space> <Last 13 digit of Account No> and send it to 8466997755. |
| 3 | For last 5 transactions | Type NTBL<space>TRN<space> < Last 13 digit of Account No > and send it to 8466997755 |
| 4 | For Cheque Status | Type NTBL<space>CHQ<space> < Last 13 digit of Account No > and send it to 8466997755 |
| 5 | For Loan A/c balance enquiry | Type NTBL<space>LNB<space> <Account No> and send it to 8466997755 |
| 6 | For last 5 transactions in loan A/c | Type NTBL<space>LNT<space> <Account No> and send it to 8466997755 |
Mobile Banking Keywords
Non Finanial Transaction
Send a message to 9219510023 For Respective Transaction
| Sr. No. | Services | Keyword |
|---|---|---|
| 1 | Know your MMID | MMID<16 Digit Account Number > |
| 2 | Cancel MMID | CANCELMMID < 16 Digit Account Number> |
| 3 | Generate MPIN | GMPIN <MMID> <16 digit Account Number> <Validation Data> <New MPIN> |
| 4 | Mini statement-IMPS | ST < 16 Digit Account Number> |
| 5 | Transaction Inquiry - IMPS | INQ <Ref Number> |
| 6 | Balance Inquiry | BAL <16 Digit Account Number> |
| 7 | Mini statement-CBS | MINI <16 Digit Account Number> |
Financial Transaction
| Sr. No. | Services | Keyword |
|---|---|---|
| 1 | P2P (Person to Person) | IMPS <Beneficiary Mobile No> <Beneficiary MMID> <Transaction Amount> <MPIN> <Last 3 digit of Remitter MMID> < Remark > |
| 2 | P2A (Person to Account) | IMPS <Beneficiary Account No> <Beneficiary IFSC> <Account Type> <Transaction Amount> <MPIN> <Last 3 digit of Remitter MMID> < Remark > |
Division/ Regional Offices Contacts
| Sr. No. | Region | Contact No. | Address |
|---|---|---|---|
| 1 | Central Internal Audit Division |
05946-250321 Fax: 05946-250387 |
The Nainital Bank Limited, Regional Office – Haldwani, Opposite Sessions Court, Nainital Road, Haldwani-263139 |
| 2 | Naini Business Center | 0120-2401083 | 4th Floor, UPRNN Building C-20 / 1A / 7 Sector 62, Noida Uttar Pradesh - 201309 |
| 3 | Regional Office (Delhi/NCR) |
0120-2401083 | 4th Floor, UPRNN Building C-20 / 1A / 7 Sector 62, Noida Uttar Pradesh - 201309 |
| 4 | Regional Office (Haldwani Region) |
05946-351021 | The Nainital Bank Limited, Regional Office – Haldwani, Opposite Sessions Court, Nainital Road, Haldwani-263139 |
| 5 | Regional Office (Dehradun Region) |
0135-2761802 | First Floor,Commercial Complex-49 Indira Nagar, Vasant Vihar Dehradun Uttarakhand - 248001 |
For Grievance Redressal
Level 1:
- If you have any query/complaint, then firstly you have to call 080- 69840140 or email at complaints [at] nainitalbank [dot] co [dot] in.
Level 2:
- If you are not satisfied, then you can approach Nodal Officer.
Email: complaints [at] nainitalbank [dot] co [dot] in (Same For All)
Sr. No. Region Contact No. Address 1 Dehradun 0135-2761802 The Nainital Bank Limited Regional Office First Floor,Commercial
Complex-49 Indira Nagar, Vasant Vihar Dehradun Uttarakhand - 2480012 Haldwani 05946-351021 The Nainital Bank Limited,Regional Office – Haldwani, Opposite
Sessions Court,Nainital Road, Haldwani - 2631393 Delhi 0120-2401082 The Nainital Bank Ltd., Regional Office, 04Th Floor,C- 20/1A/7, Uprnn
Building,Sector-62 Noida, Distt Gautam Budh Nagar,Uttar Pradesh- 201307
Level 3:
- If your query is still not satisfied, then you can contact to the Principal Nodal Officer
- Name : Sh. Rahul Pradhan,
Designation: Associate Vice President
Address: The Nainital Bank Ltd., Head Office,
Seven Oaks, Mallital, Nainital - 263001
Contact No.: 05942-238237
Email: complaints [at] nainitalbank [dot] co [dot] in
- Name : Sh. Rahul Pradhan,
Level 4:
- If you are not satisfied by the above levels then you can approch Banking Ombudsman of your region.
- Centralized Receipt and Processing Centre
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh – 160017
Toll-free number – 14448 (9:30 am to 5:15 pm)
- Centralized Receipt and Processing Centre
- You can also lodge your complaint online through Complaint Management System (CMS) Portal.
NEFT/ RTGS Customer Facilitation Centres
Forms Center
Offices Contacts
| Sr. No. | Office | Address |
|---|---|---|
| 1 | Registered Office | The Nainital Bank Limited GB Pant Road Malli Tal Naini Tal-263001 |
| 2 | Head Office | The Nainital Bank Limited Seven Oaks Building Mallital, Nainital Uttarakhand - 263001 Contact No.: 05942-239280 |
Social Sites
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Comments
Worst bank service
They never pick calls for complaints and never accept their mistakes their staff don't co ordinate properly with customer just regretting why i have opened my account on this bank