IVRS Menu
- Press 1: If you are an existing customer
- Press 1: For service realted complaint.
- Press 2: For any other complaint.
- Press 3: For any information or request.
- Press 2: For new connection
Email
- customercare [at] netplus [dot] co [dot] in (For Support)
- corporate [at] jujhargroup [dot] com (For Customer Query)
Important Links
Other Emails
Sr No. |
Office |
Email |
1 |
Retail |
customercare [at] netplus [dot] co [dot] in,
L2-customercare [at] netplus [dot] co [dot] in |
2 |
Enterprise |
enterprisecare [at] netplus [dot] co [dot] in |
Zonal Offices
Contact No.: 7087570875 (Same For All)
Email: customercare [at] netplus [dot] co [dot] in (Same For All)
Sr No. |
Office |
Address |
1 |
Amritsar |
1st Floor Alpha International City G.T Road Daburji Amritsar, 143022. |
2 |
Bathinda |
B-77 Teshwar Complex Near Hazzi Rattan Chowk , Above Idbi Bank Bhatinda. |
3 |
Chandigarh |
C/O Daily Post, Plot No. 17 1St Floor, Ind Area, Phase-I Chandigarh. |
4 |
Jalandhar |
C/O Fastway Transmission (P) Ltd., 6Th Floor The Grand
Mall Building Near Radisson Hotel Gt Road Jalandhar 144201. |
5 |
Ludhiana |
Skyma Infra pvt ltd. Canal Road Adjoining gurunank homeopathic College. |
6 |
Patiala |
Sco 144, 3Rd Floor, Choti Baradari, Patiala. |
Refund Policy
- If you have any Query/Compliant, then you can contact at 7087570875 or email at customercare [at] netplus [dot] co [dot] in .
- The refunded amount will be credited in your account within 4-7 working days .
- For more information about refund, please read .
Grievance Redressal
- If you have any Query/Compliant, then you can contact to Appellate Authority via email at appellate [dot] authority [at] netplus [dot] co [dot] in .
- If your is still not resolved, then you can lodge your Grievance to Nodal Officer at the details given below:
Contact No.: 9115616750
Email:
nodalofficer [at] netplus [dot] co [dot] in
Head Office
Jujhar Corporate Office Level 5,
Grand Walk Ferozepur Road Ludhiana 141012, Punjab
Social Sites
Comments
Regarding poor services
I had complaint about the no network issues on your costumer care number. They told me that the person will visit in his working ours but now 2 days have passed. No response from your side no person had visited. also I had complaints thrice. Calling them and waiting for 5-5 min only to talk with them nd not getting any response about their efforts and this is ridiculous.you have the poorest network services
Wrost service
My name is Rajiv . I am from machhiwara sahib, ludhiana. Pincode 141115. Before last 3 month i taken net plus broadband conenction
But after 2 month the network speed i recieved very very poor.
Many times i called on service provider no. Every time he ignoured.
Now today i again call him for disconnect my connection but he rudly talk with me. In starting he taken 2000 rupees from me
But now i want to refund my security ammount but they not giving back
Kindly work on my complaint and solve my problem i want my ammount refund urgent.
Netplus
Just waste of money to add a connection of netplus there technician very use less they visit you after a week and you have to pay bill of full month
Bill pay
Today I had pay my net plus bill but our internet not working.