Nike Customer Care No.

Organization: 
Toll free Number(s): 
  • 000 800 919 0566 (Customer Support)
  • 1800 102 6453 (Alternate No. for queries)

Support Timing

Products and Orders: 24 hours a day, 7 days a week
Company Info and Enquiries: 07:30 - 16:30, Monday - Friday

Email

  • consumercare [dot] india [at] nike [dot] com

Important Links

Exchange And Claim Procedures

  • If your product has a manufacturing defect, you can submit a product claim for purchases made at Nike stores and registered
    Nike retail stores with the following photographs:
    • A picture of your product and the area that have a manufacturing defect.
    • The store receipt or invoice clearly showing the purchase date, purchase location, and purchase amount.
    • The product tag on your footwear or apparel (please ensure the product number is clearly visible).
    • For equipment claims, be sure to include a picture of the attached sticker.
  • Stores, retailers, and consumers must ensure that the replacement process is completed within 30 calendar days.
  • After 30 calendar days, the consumer will not be eligible for a replacement from Nike.
  • For More Information.

How To Return

  • Consumer can return their order through Official Website and Nike App, within 30 days.
  • Follow the steps below to send your order back:
    • Click the button below. Select your order and click the "Start Return" button.
    • Enter your return information. When prompted, have your return label emailed to you.
    • Package your return securely, enclose any forms you received and attach the return label.
    • Hand your return to the agent at the appointed time and location. Unattended returns won't be collected-
      someone must be present to hand over the return.

Head Office

Ground and 1st Floor Olympia Building,
No 66/1 Bagmane Tech Park CV Raman Nagar,
Bengaluru, Karnataka, India, Pin Code-560093
Office Timing : Mon to Sat 9am to 5.30pm

Social Sites


Comments

I want to exchange my nike

I want to exchange my nike retro jordan 1
i am unable to connect with customer care team please help me out

I want change my shoes

I want change my shoes