Follow us on: 
Tamilnad Mercantile Bank Customer Care No. 1800 425 0426
Updated on Wednesday, 12 February 2025 - 5:41pm
Organization:
Tamilnad Mercantile Bank Ltd. Toll free Number(s):
- 1930 (For Online Fraud)
- 1800 425 0426 (For Contact Support, 24/7)
All India Number(s):
- 9842 461 461(For Customer Care/SMS Help, Mon-Sat, 08am-10pm)
- 044-2622 3109 (To Report ATM Card Lost)
- 044-2622 3106 (Another No. For ATM Card Lost)
- 928 2112 225 (For Whatsapp Banking)
- 92119 37373 (Balance- Missed Call)
- 84679 74343 (To Block ATM Card-Missed Call)
- 92119 47474 (Last 3 Transaction -Missed Call)
International Numbers:
+91-044-2813 1028 (International Banking Division)
Website:
Official Website IVRS Menu: 1800 425 0426
Choose Your Prefered language.
- Press 1 - If you are an NRI customer.
- Press 2 - For others.
- Press 1- For account related services.
- Press 2- For internet banking related services.
- Press 3- For ATM card related services
- Press 4- For Mobile banking related services.
- Press 5- For UPI related services
- Press 6- For Credit Card related services.
- Press 7- To know about banking product
- Press 9-To speak to the customer care executive
Emails
- customerservice@tmbank.in (For Customer Support)
- customerservice@tnmbonline.com (For Alternate Customer Support)
Install Apps
Important Links
Contact Support
| Sr No. | Department | Contact Number | |
|---|---|---|---|
| 1 | For Customer Support | 044-69173300, 044-69173500 to 044-69173599, 8069265000, 8069265100 |
|
| 2 | TMB-DPS Cell | 044-28130552, 044-28131574 | dps@tmbank.in |
| 3 | TMB-Internet Banking | 0461-2383325, 0461-2383326, 0461-2383327 | econnect@tmbank.in |
| 4 | TMB-CreditCard Related Queries | 0461-2383346 | creditcardcell@tmbank.in |
| 5 | TMB-Mobile Banking | 0461-2383325, 0461-2383326, 0461-2383327 | mobile_banking@tmbank.in |
| 6 | Fraud Related Queries | 0461-2383313, 0461-2383314 | frm@tmbank.in |
| 7 | To Block Credit card | 18004199950 | - |
| 8 | NRI Help Desk | nricell@tmbank.in |
Regional Offices
| Sr No. | District/State | Name | Contact Info (Phone) | Contact Info (Fax) | Address |
|---|---|---|---|---|---|
| 1 | Ahmedabad | Ahmedabad Regional Office | 9099935390, 079-2644 5710(R), 079-2644 5711, 079-2644 5711, 079-2644 5711 |
079-26445711 | #2-B, Wall Street, First Floor, Opp. Orient Club, Besides Jungle Book Restaurant |
| 2 | Karnataka | Bengaluru (Bangalore) Regional Office | 080-22873435, 080-22873425, 080-22873427, 080-22873428, 080-22873429, 080-22873430 |
080-22873425 | #19-F, 1st Floor, Abhinay Theatre Complex, B.V.K Iyengar Road |
| 3 | Chennai | Chennai Regional Office | 044-26210032, 044-26218579, 044-26209650, 044-26209949, 044-26224642, 044-26286755, 044-28341960, 044-28343090 |
044-26210133 | 45, Pulla Avenue, East Block |
| 4 | Chennai | Chennai Service | 044-25360193,044-25360194, 044-25360195, 044-25380912, 044-25360190 |
#1/4-6, Francis Joseph Street, Shreyas Towers, Second Floor | |
| 5 | Coimbatore | Coimbatore Regional Office | 0422-2542486, 0422-2544100 0422-2542490, 0422-2542591, 0422-2392665, 0422-2605855 |
0422-2542488 | #540, D.B.Road, First Floor |
| 6 | Chennai | Currency Chest - Chennai | 044-26411131, 044-26222251, 044-26203967 |
044-26203967 | Plot No. 4923, AC-16, 2nd Avenue |
| 7 | Coimbatore | Currency Chest - Coimbatore | 9578730888, 0422-2412233 | 11, Church Road | |
| 8 | Madurai | Currency Chest - Madurai | 0452-2338304, 0452-2338384 0452-2338305, 0452-2539177, 0452-2338305 |
222 / 2, South Veli Street | |
| 9 | Thoothukudi | Currency Chest - Pudukottai | 9524085210, 0461-2271607, 0461-2271608, 0461-2271609 | #4/67, North Street | |
| 10 | Andhra Pradesh | Hyderabad Regional Office | 040-27816880, 040-27895655, 040-27895658 | 040-27895657 | #102, 103 & 124, Chenoy Trade Centre, First Floor, Park Lane, S.D. Road |
| 11 | Chennai | Information Technology Department Chennai | 044-26202384, 044-26202416, 044-26223084, 044-26223115, 044-26223116, 9659543444, 9659643444, 044-26567677, 044-26223106, 044-26223109, 044-26223225, 044-26202413 |
Plot No. 4923, AC-16, 2nd Avenue, Second Floor | |
| 12 | Thoothukudi | Inspection Department Thoothukudi | 0461-2337052, 0461-2327593, 0461-2320345, 0461-2330074, 0461-2329867, 0461-2322219 |
0461-2337053 | #167, Victoria Street, II Floor, Opp. Lane to Head Post Office |
| 13 | Chennai | International Banking Division | 044-28131023, 044-28131028 044-28131082, 044-28131083 044-28131056, 044-28131017, 044-28131032 |
269/2-4, Avvaishanmugham Road | |
| 14 | Madurai | Madurai Regional Office | 0452-2532392, 0452-2520957, 0452-2534148, 0452-2534934, 0452-2536983 |
0452-2532392 | 30, Besant Road |
| 15 | Thane | Mumbai Regional Office | 022-27669236, 022-27669021, 022-2766 9237, 022-27666119, 022-27703150 |
022-27899209 | Unit No. 4, Banking Plaza, APMC Market, Sector 19 |
| 16 | Salem | Salem Regional Office | 9842124418, 0427-2311156, 0427-2417980, 0427-2311157, 0427-2311158 |
#105, Ramakrishna Road, First Floor, Near Anna Bus Depot | |
| 17 | Kanyakumari | Staff Training College | 04652-227713, 04652-231780, 04652-225755 | 04652-227713 | 229-A, Charles Miller Street, Second Floor, College Road |
| 18 | Kerala | Thiruvananthapuram Regional Office | 9447234402, 0471-2494904, 0471-2494924, 0471-2494934, 0471-2494954 |
First Floor, Kuraisha Plaza, T.C. 54 / 2(4), (5), (6), (7), Pappanamcode | |
| 19 | Thoothukudi | Thoothukudi Regional Office | 0461-2326048 0461-2300450, 0461-2326046, 0461-2326203, 0461-2339763, 0461-2326201, 0461-2326202 0461-2320119, 0461-2339061 |
0461-2326048 | 14F & G, Mani Nagar, Palayamkottai Road |
| 20 | Tamilnadu | Tiruchirapalli Regional Office | 9095299099, 0431-2581399, 0431-2551399, 0431-2741064, 0431-2744062, 0431-2741012, 0431-2741582 |
0431-2591582 | PL.A, Kanagu Towers, 11th Cross, Second Floor |
Grievance Redressal
Level 1
- If you have any complaint or query, you can call at 18004250426, 9842461461 and email complaints@tmbank.in, customerservice@tmbank.in,
- You can also lodge your complaint online through grievance portal.
- For ATM related query you can fill this Form.
Level 2
- If you are not satisfied with the result of above level , you can contact to Nodal officers which are given below
| Sr No. | Designation /Contact ID | Contact/Email |
|---|---|---|
| 1 | Deputy Vice President, Operations and Service (Tamilnadu State) |
agmosd@tmbank.in |
| 2 | Regional Manager, Hyderabad Region |
hyderabad_region@tmbank.in |
| 3 | Regional Manager, Mumbai Region |
mumbai_region@tmbank.in |
| 4 | Regional Manager, Bangaluru Region |
bengaluru_region@tmbank.in |
| 5 | Regional Manager, Thiruvananthapuram Region |
thiruvananthapuram_region@tmbank.in |
| 6 | Regional Manager, Ahmedabad Region |
ahmedabad_region@tmbank.in |
Level 3
- If your query is still not resolved, or you are not satisfied with the resolution given in above level, then you can also contact to the principal nodal officer detail given below:
Contact No.: 0461-2325449
Address: Tamilnad Mercantile Bank Limited #
57, V.E. Road, Tuticorin, Tamilnadu,
India. Zip: 628 002.
Level 4
- If your not satisfied with the response, you can directly approach to the RBI Ombudsman or you can lodge your complaint through Complaint Management System (Portal).
NRI Desk Offices
| Sr No. | Area | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Ernakulam | +91-484-2364791 9846233363 |
nridesk@tmbank.in | 64/3334-A, Chittoor Road, Kacherippady, Ernakulam -682018, Kerala State. |
| 2 | Mumbai | +91-22-27839208 | nridesk_mumbai@tmbank.in |
Unit No.4, 1st Floor, |
| 3 | NRI Cell | +91-44-28133714 9524215678 |
nricell@tmbank.in | 3rd Floor, No.269/2-4, Avvai Shanmugam Road, Royapettah, Chennai-600014 |
Form Centre
Head Office
57, Victoria Extension Road, Shanmugapuram,
Thoothukudi, Tamil Nadu 628003
Contact No.:: 0461-2321382, 0461-2321929, 0461-2321932
Email: mdoffice@tmbank.in
Comments
I'm Abisha..... Customor of your bank palliyadi branch...
I want to complaint the manager and the officials including watchman of the tamilnad mercantile bank thuckalay.... Always they are exercising brutal service... They doesn't care about customers concerns.... Manager also insulting who complain about the brutal service... I satisfied thikkanamcode and palliyadi branch service....i saw the best service everywhere excluding thuckalay branch.... Please take the actions regarding to this....and save the good name for the longer times more... Thank u
Amount debited
Pls refund my money
Complaint
I'm Pravin Raja customer of your bank in Kalugumalai branch, Kovilpatti .
This Kalugumalai branch is very very bad condition , manager very bad habits to all customers , customers are very unsatisfied , please taken this situation and inform Kalugumalai branch manager.. all peoples are angry with our branch manager ..