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Tamilnad Mercantile Bank Customer Care No. 1800 425 0426

Updated on Monday, 18 December 2023 - 3:47pm
Organization: 
Toll free Number(s): 
  • 1800 425 0426 (For Contact Support,Mon-Sat,8am-10pm)
All India Number(s): 
  • 9842 461 461 (For Customer Care/SMS Help)
  • 044-2622 3109 (To Report ATM Card Lost)
  • 044-2622 3106 (Another No. For ATM Card Lost)
  • 928 2112 225 (For Whatsapp Banking)
  • 92119 37373 (Balance- Missed Call)
  • 84679 74343 (To Block ATM Card-Missed Call)
  • 92119 47474 (Last 3 Transaction -Missed Call)
International Numbers: 
+91-044-2813 1028 (International Banking Division)
Website: 
Official Website

IVRS Menu: 1800 425 0426

Choose Your Prefered language.

  • Press 1 - If you are an NRI customer.
  • Press 2 - For others.
    • Press 1- For account related services.
    • Press 2- For internet banking related services.
    • Press 3- For ATM card related services
    • Press 4- For Mobile banking related services.
    • Press 5- For UPI related services
    • Press 6- For Credit Card related services.
    • Press 7- To know about banking product

Emails

  • customerservice [at] tmbank [dot] in (Customer Care)
  • customerservice [at] tnmbonline [dot] com (Customer Care)
  • mobile_banking [at] tmbank [dot] in (Mobile Banking)
  • econnect [at] tmbank [dot] in  (Online Bill Payment)

Install Apps

Important Links

Contact Support

Sr No. Department Contact Number Email Address
1 TMB-DPS Cell 044-28130552, 044-28131574 dps [at] tmbank [dot] in
2 TMB-Internet Banking 0461-2383325, 0461-2383326, 0461-2383327 econnect [at] tmbank [dot] in
3 TMB-CreditCard Related Queries 0461-2383346 creditcardcell [at] tmbank [dot] in
4 TMB-Mobile Banking 0461-2383325, 0461-2383326, 0461-2383327 mobile_banking [at] tmbank [dot] in
5 Fraud Related Queries 0461-2383313, 0461-2383314 frm [at] tmbank [dot] in
6 RTGS and Neft Customer Facilitation   -
7 NRI Help Desk   nricell [at] tmbank [dot] in

Regional Offices

SNo. District/State Name Contact Info (Phone) Contact Info (Fax) Address Pin/Zip Code
1 Gujarat Ahmedabad Regional Office 9099935390 (Regional Manager) 079-26445711 #2-B, Wall Street, First Floor, Opp. Orient Club, Besides Jungle Book Restaurant 380 006
2 Karnataka Bengaluru (Bangalore) Regional Office 080-22873435 080-22873425 #19-F, 1st Floor, Abhinay Theatre Complex, B.V.K Iyengar Road 560 009
3 Chennai Chennai Regional Office 044-26210032 044-26210133 45, Pulla Avenue, East Block 600 030
4 Chennai Chennai Service 044-25360193/044-25360194/044-25360195   #1/4-6, Francis Joseph Street, Shreyas Towers, Second Floor 600 001
5 Coimbatore Coimbatore Regional Office Regional Manager: 0422-2542486 0422-2542488 #540, D.B.Road, First Floor 641 002
6 Chennai Currency Chest - Chennai Chief Manager:044-26411131 044-26203967 Plot No. 4923, AC-16, 2nd Avenue 600 040
7 Coimbatore Currency Chest - Coimbatore 9578730888 (Manager)   11, Church Road 641 023
8 Madurai Currency Chest - Madurai Board Extn:0452-2338304/0452-2338384   222 / 2, South Veli Street 625 001
9 Thoothukudi Currency Chest - Pudukottai 9524085210   #4/67, North Street 628 103
10 Andhra Pradesh Hyderabad Regional Office Regional Manager:040-27816880 040-27895657 #102, 103 & 124, Chenoy Trade Centre, First Floor, Park Lane, S.D. Road 500 003
11 Chennai Information Technology Department Chennai Board:044-26202384/044-26202416/044-26223084/044-26223115/044-26223116   Plot No. 4923, AC-16, 2nd Avenue, Second Floor 600 040
12 Thoothukudi Inspection Department Thoothukudi Chief Manager:0461-2337052 0461-2337053 #167, Victoria Street, II Floor, Opp. Lane to Head Post Office 628 001
13 Chennai International Banking Division Back Office:044-28131023/044-28131028   269/2-4, Avvaishanmugham Road 600 004
14 Madurai Madurai Regional Office Regional Manager:0452-2532392 0452-2532392 30, Besant Road 625 002
15 Thane Mumbai Regional Office Regional Manager:022-27669236 022-27899209 Unit No. 4, Banking Plaza, APMC Market, Sector 19 400 705
16 Salem Salem Regional Office 9842124418   #105, Ramakrishna Road, First Floor, Near Anna Bus Depot 636 007
17 Kanyakumari Staff Training College Principal:04652-227713 04652-227713 229-A, Charles Miller Street, Second Floor, College Road 629 001
18 Kerala Thiruvananthapuram Regional Office 9447234402   First Floor, Kuraisha Plaza, T.C. 54 / 2(4), (5), (6), (7), Pappanamcode 695 018
19 Thoothukudi Thoothukudi Regional Office Regional Manager:0461-2326048 0461-2326048 14F & G, Mani Nagar, Palayamkottai Road 628 003
20 Tamilnadu Tiruchirapalli Regional Office 9095299099 0431-2591582 PL.A, Kanagu Towers, 11th Cross, Second Floor 620 018

Grievance Redressal

Level 1

  • If you have any complaint or query, you can call at  9842461461.
  • For others Queries or complaints you can contact to General Manager (PD & RM Department) at customerservice [at] tmbank [dot] in
  • You can also register your complain by filling this Online Complaint form

Level 2

  • If you are not satisfied with the result of above level , you can contact to Nodal officers which are given below
Sr No. Name Designation /Contact ID Contact/Email
1 Shri.P.R.Ashokkumar Deputy General Manager, Operations
and Service (Tamilnadu State)
 dgmosd [at] tmbank [dot] in
2 Shri. M.Rajappan Regional Manager, Hyderabad Region
 hyderabad_region [at] tmbank [dot] in
3 Shri. R. Saravana Perumal Regional Manager, Mumbai Region
 mumbai_region [at] tmbank [dot] in
4 Shri. V.Vasanthan Regional Manager, Bangaluru Region
 bengaluru_region [at] tmbank [dot] in
5 Shri.J .Lakshmi Prakash Regional Manager, Thiruvananthapuram Region
 thiruvananthapuram_region [at] tmbank [dot] in
6 Shri. J. Rajesh J.David Regional Manager, Ahmedabad Region
 ahmedabad_region [at] tmbank [dot] in
7 Shri P. Suriaraj   0461-2321929, 0461-2321932,
0461-2323867, 0461-2325831/ customerservice [at] tmbank [dot] in

Level 3

  • If your not satisfied with the response , you can directly approach to the RBI Ombudsman.

List of Branches with RTGS & NEFT (IFSC / MICR-Codes

NRI Desk Offices

Sr No. Area Contact No. Email Address
1 Ernakulam +91-484-2364791
9846233363 		nridesk [at] tmbank [dot] in 64/3334-A, Chittoor Road,
Kacherippady, Ernakulam
-682018, Kerala State.
2 Mumbai +91-22-27839208 nridesk_mumbai [at] tmbank [dot] in

Unit No.4, 1st Floor,
Banking Plaza, Sector 19,
APMC Market, Vashi,
Navi Mumbai-400705.
Thane District Maharashtra State

3 NRI Cell +91-44-28133714
9524215678		 nricell [at] tmbank [dot] in 3rd Floor, No.269/2-4,
Avvai Shanmugam Road,
Royapettah, Chennai-600014

International Banking Division

Address- 990, International Banking Division,
269/2-4, Avvaishanmugham Road, Chennai 600 004 (Same For All)

Sr No. Name Contact
1 Back Office 044-28131023/044-28131028
2 Dealing Room 044-28131082/044- 28131083
3 Deputy General Manager 044-28131056
4 Swift 044-28131017/044-28131032

Authorized Dealers in Foreign Exchange

57, V.E. Road, Tuticorin,
Tamilnadu, India. Zip : 628 002.
Phone : 0461-2321382 / 0461-2321929 / 0461-2321932.
Email : mdoffice [at] tmbank [dot] in

Head Office

57, Victoria Extension Road, Shanmugapuram,
Thoothukudi, Tamil Nadu 628003
Email: mdoffice [at] tmbank [dot] in
Phone: 0461-2321382
0461-2321929
0461-2321932

Social Sites

Related Links: 

Comments

Wed, 04/03/2020 - 7:45pm — Abisha (not verified)

I'm Abisha..... Customor of your bank palliyadi branch...

I want to complaint the manager and the officials including watchman of the tamilnad mercantile bank thuckalay.... Always they are exercising brutal service... They doesn't care about customers concerns.... Manager also insulting who complain about the brutal service... I satisfied thikkanamcode and palliyadi branch service....i saw the best service everywhere excluding thuckalay branch.... Please take the actions regarding to this....and save the good name for the longer times more... Thank u

Tue, 17/09/2019 - 7:29pm — Gokul (not verified)

Amount debited

Pls refund my money

Wed, 17/07/2019 - 2:29pm — Anonymous (not verified)

Complaint

I'm Pravin Raja customer of your bank in Kalugumalai branch, Kovilpatti .

This Kalugumalai branch is very very bad condition , manager very bad habits to all customers , customers are very unsatisfied , please taken this situation and inform Kalugumalai branch manager.. all peoples are angry with our branch manager ..