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Nykaa Fashion Customer Care No. 1800 266 3333(India)

Updated on Friday, 23 February 2024 - 10:49am
Organization: 
Toll free Number(s): 
  • 1800 266 3333 (Customer Support, Mon-Sat 10am-7pm)
Website: 
Official Website

IVRS Menu

  • Press 1- To check the status of order
  • Press 2- For cancelling an existing order
  • Press 3- To return a delivered product
  • Press 4- Check the status of refund
  • press 5- For any other queries

Email

  • support [at] nykaafashion [dot] com (Enquiry Support)

Install App

Important Links

Returns and Cancellations

  • For cancellation mail at support [at] nykaafashion [dot] com within 24 hrs of placing
    the order or you can directly cancel the order through your "My order" section
    before shippment of the product.
  • Once the order is cancelled, money will be refunded within 48 business hours.
  • For more information visit help center.

Shipping Policy

  • For all orders above Rs. 800, shipping is done free of cost.
  • A shipping charge of Rs. 99 is applicable to all orders under Rs. 800.
  • It will takes about 5-7 days for domestic orders and 7-10 days for international orders to reach you.
  • For more information please read

Corporate Office

Nykaa Fashion Private. Ltd.
104, Vasan Udyog Bhavan, Sun Mill Compound,
Lower Parel, Mumbai 400 013.

Social Sites

Comments

Sat, 11/11/2023 - 12:24am — Anonymous (not verified)

Invalid phone number

PLEASE DO NOT CALL THIS PHONE NUMBER (1800 266 xxxx) AS THIS NUMBER DOES NOT BELONG TO THIS COMPANY.
IT BELONGS TO AN ELECTRONICS COMPANY.

Thu, 15/12/2022 - 9:38pm — Anonymous (not verified)

Returned items and no refund for more than a month

Hi,
I purchased a dress on 5th Nov’22 and it being big was returned. I haven’t received the refund for more than a month now. No response to my query. The app shows the refund is not yet initiated . No one has even reached out when the ticket states that someone will reach out . What ever is stated in your website or app is incorrect and money is not refunded even though you have received the item back.
Please ensure the money is refunded immediately