In case any query or complaint is unresolved or if you did not receive a satisfactory response from the 24*7 support via call/Email/ App, you can escalate the matter to Grievance Officer by sharing the details of the complaint ticket created :
Prestige Startech , Block C, Ola Campus, Hosur Rd,
Koramangala Industrial Layout, Koramangala,Bengaluru, Karnataka 560095
Name | Contact Details ANI Technologies Private Limited |
---|---|
Registered Office | Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034 Fax number: 080-67350904 |
Bengaluru Office | Maruthi Infotech Center, A Block - 5th floor Challaghatta, Bengaluru, 560071 Phone number 080-46655300 |
Ola Campus, Prestige RMZ start tech, C wing industrial layout, Kormangala Hosur road, Ward no-67, Bengaluru Karnataka, 560095 |
Comments
My encounter with your Super sharp and ruthless cab drivers
Today on 17/10/18 at 11:22 pm it started with booking a premium Sadan for my residence , some 8 km away from New Delhi railway station.i could get a ride after cancelling five rides as each cab driver asked same question that where shall I go and after they learnt the fare was a paltry 130/- they decided instantly not to go and started giving excuses like gas khatam hai , Abhi main pessanger chhodne jaa raha hun , 20 min lagenge etc etc. Pl see to it
Payment
Ola cabs driver already receive payment through phone pay but driver again payment received cash mean 1 ride double payment. Drive name is ketanbhai micro rides vehicle no is Gj 01FT1437. Please reply and my payment back.
Service related issue
Today I booked Ola can from Varanasi airport to destination (approx 39 km). The car got punchered after 5-6 km from airport. . I was left isolated place with family. After half an hour I got one auto and managed to get to my destination somehow. But to my surprise I was charged full for only 20% of distance. It got deducted from my Ola money balance.The vehicle was in
an extremely poor condition. Request Ola to please look into the matter.
Driver behaviour
The driver of the cab I booked confirmed me of the ride, and after a good 25 minutes he cancelled the ride. Thereafter he didnt respond to repeated calls made to him. If this attitude is there I regret I have strong memory.
Hope you get the point and would do the needful.
Ola app issue
Hello sir/mam
I am ola parter and also using ola cabs for my personal use.I have my personal phone and ola device .some problem in my ola device.so i choose my personal phone has a device. I downloaded the ola parter app in my personal mobile .After that I change my mind and in uninstall the app in personal mobile .After that I downloaded the ola book app their will be some error.the app shows your device will not available for this app.
So tell me proper solution for this.
Thank you
Can't understand why you blocked my account??
It's really surprising that my account is blocked!! I tried your app after a gap of almost month and found that it's blocked
Can you please inform me the reason??
Thanks
My auto rickshaw add with ola
My auto rickshaw add with ola
Ola cab not available this area
Pls..sir my area pin code is 123106
Pls available this area oq cab
Too much of Fare collected than it shown at the time of bookin
It is not fair cheating people using ola app. Amount shown at time of booking is low. But the final amount is too much high. Is it the way to cheat people and to make money...your customer care no is always in busy mode. .or it is set as busy...don't cheat poor people.
charger double.. and did shown the amount before ride
Hello ola...
I am very dissapointed with u guys... First... I booked a sharing cab... Your driver went away infront of me... And cancelled the booking and i again booked a sharing cab.. After 10 min he also cancelled... U waste my much time... After at last i booked a auto... But you ola did not shown the amount before ride... And accoding to me you chared me double... I am not saying that in this matter auto driver's fault... It is ola's fault... And u did not mail me any bill... Plz provide me all bills on my mail id... Asap...
did not recieve any bill on my mail id
Plz provide me all my bills... To my mail id... akshaypanwar2408 [at] gmail [dot] com ...
And u did not shown amount of my last auto ride... I am very upset with u guys... U chared double... And also ur sharing cabs cancelled my booking... Which is not gud... Either one of the dirver has shown me... But he did not stoper
Refund Amount
Dear Team,
This is to inform you that I am giving the request to my deposited amount refund but still I am not received and it is more than 45days I am giving the request ,
I request to you Please do the needful,
Regards
Kaushik Padiyar
Ola joining issue
Hello sir/Medan
I want join in ola cab
I have indigo car. I am second owner of this car
But last owner is already join the ola cab with this car and his outstanding amount is negative...
My car number is GJ01DU9365
Its fault is last owner and between the ola company.
So please supply me for the joining ola cab...
Thanks