Emails
- customer [dot] care [at] onida [dot] com (For Customer Support)
- response [at] onida [dot] com
Important Links
Warranty and Replacement
- Extended warranty on replaced product will be for the balance period and
a product carrying a warranty for 12 months has been replaced after 8 months
of purchase, the replaced product will be warranted for 4 months.
- Defective product has to be taken back while giving replacement and
seconds/defective/scrap to be done in Warehouse by service on receipt of defective.
- For more information please read.
For More Information Regarding Washing Machines Please Visit.
Office Address
House, G-1, M.I.D.C,
Mahakali Caves Road,
Andheri (E), Mumbai - 400093.
Phone- No. -7490955555
Social Sites
Comments
Regarding installation
Onida sucks.
I got a washing machine from Flipkart 2 weeks back and none of the technicians came to install the washing machine . I got a washing machine to wash cloths not as a show case. When I got the the product I waited a week for the technician to come none of them
Turned up and I called up Flipkart and asked the update they mentioned that I have spoke to the technician and I mentioned to cancel the installation . I never got a call or a text from you technicians ! Onida liars !!! Again I raised the complaint and a guy called me in the morning saying that he will be coming I asked him to come before 1 pm since I had office he agreed for that. And at 12 pm he ringed me abs and told I will come only at 2 pm or else you cancel the installation !!! I was so happy the customer service which you providing !! So rude so much attitude !! No one turned up and again I registered the complaint to Flipkart then a guy called me and told that his technician will be coming at 3 pm on Saturday I waited him till 7 pm when I called up that person them he mentioned that oopsss I never knew he didn’t come let me check after which he called and mentioned that I never lifted the call from that technician and he dropped a text which never ever happned!! Again a big fat lie !!! I asked him to come right away and fix it and he was like I cannot do that you waittt !!!!!! Again I registered the complaint and none of ur technicians came up ! First teach ur technicians how to talk to a customer I have spend around 11k and got washing machine right now as a show case this is my 3rd week !!!! You suck!!
Washing machine not working
6 kgs washing machine pcb not working service engineer visited site but the part is not replaced due to report head office. Still three months the part not replaced when it reach the part how many months we ar waiting for repairing
I have purchased onida
I have purchased onida washing machine it’s under warranty the service executive told to replace the part drain mirror since 2 months no response
Washing machine don't drein
I complete on 15/72020 one mechanic come dt16/7/2020 say part will be not available part will come then he will be come to repair but till not any come costumor care not answer the call or service center not call receive what shall I do next
Complaint after sales service very poor
For last one month my washing machine is out of order in Patiala
But no services is provided their unprofessional staff visited my place but was of no vein interesring
Thing is that higher onida staff is also involved they wont attent your call so kindly avoid onida products
washing machine does not working
Plz help to prepare washing machine
Onida sucks
Onida sucks.
I got a washing machine from Flipkart 2 weeks back and none of the technicians came to install the washing machine . I got a washing machine to wash cloths not as a show case. When I got the the product I waited a week for the technician to come none of them
Turned up and I called up Flipkart and asked the update they mentioned that I have spoke to the technician and I mentioned to cancel the installation . I never got a call or a text from you technicians ! Onida liars !!! Again I raised the complaint and a guy called me in the morning saying that he will be coming I asked him to come before 1 pm since I had office he agreed for that. And at 12 pm he ringed me abs and told I will come only at 2 pm or else you cancel the installation !!! I was so happy the customer service which you providing !! So rude so much attitude !! No one turned up and again I registered the complaint to Flipkart then a guy called me and told that his technician will be coming at 3 pm on Saturday I waited him till 7 pm when I called up that person them he mentioned that oopsss I never knew he didn’t come let me check after which he called and mentioned that I never lifted the call from that technician and he dropped a text which never ever happned!! Again a big fat lie !!! I asked him to come right away and fix it and he was like I cannot do that you waittt !!!!!! Again I registered the complaint and none of ur technicians came up ! First teach ur technicians how to talk to a customer I have spend around 11k and got washing machine right now as a show case this is my 3rd week !!!! You suck!!
Electronic shock and spining not work properly
Pl send ur service personal to check my semi autometic washing machine as it gives Electric shock anf spinig and drying cloth not working
Non working of new machine
Machine purchased in Feb 2019, washing, spinning is not working, person from company visited, told programming fault. One month elapsed neither no taking care of complaint nor taking phone call.
washing maching fault
plz visit our home, regarding washing machine faulty
thanks & regards
kapil
Repair spin function
My fully automatic washing machine model splendor 60 (5.8kg) not working.
Please repair it.
Spark front open fully automatic- drive motor problem
Repeated complaint not attened
Spin function proble
Dear team,
We have India 5.8 Kg top load machine which was purchased from flipkart in August 2016.
The spin function of machine is not working now.Our location is Kota so I tried Jaipur service number but it is not working.
Please suggest how to go about it.
Regards,
J Chander
Demo
I was bought Onida fully automatic washing machine to Flipkart it's delivered to 12 August 2018 but your engineer not come for demo how I do please her me.
Please help us to repair our washing machine
I have onida fully automatic washing machine. It has been a week I bought it from the first day it is not working please help us.
Regarding Onida washing machine fully automatic front load
We have purchased on Dec 2016 with 2 yrs warranty , starting 2 months only get problem with PCB , until several 100 times complaint raised with customer care , they had taken 5 months time to solve and get replace it. Now again some what problem raising.either light indicator not starting problem. whenever we complaining it takes min 10 -20 days to solve it , worrust customer care, waste products.will please replace machine only we can't bear every time this nuisance.
Repair new Crystal washing machine delivered to me
Date: Tue, 13 Feb 2018 09:12:57 +0530
Subject: Faulty circuit crystal washing machine delivered to me.
Sir
Please expidite repair and replacement of circuit or machine which is faulty. I bought from flipkart and made numerous complaints. I am from Ahmedabad and expected good service but now that fault is found please repair the new machine. My latest complaint no. Is 1802G736380048. Please do needful. Please respond.
Hemant Trivedi