Pepperfry Customer Care No.

Organization: 
All India Number(s): 
  • 022-6157 6157 (For Customer Support)

Emails

  • cs [at] pepperfry [dot] com (For General Query)
  • feedback [at] pepperfry [dot] com (For Feedback)

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Important Links

Grievance Redressal

  • If you have any Query/Complaint, then you can contact to Grievance Officer at the details given below:
    Contact No.: 022-61164747
    Email: grievanceofficer [at] pepperfry [dot] com
    Address: Gate No 2, Plant 6, Godrej and Boyce Compound,
    Lal Bahadur Shastri Marg, Godrej and Boyce Industry Estate,
    Vikhroli (West), Mumbai - 400083, Maharashtra, India
  • If you have any product/services related Query/Complaint, you can Chat Online or can contact via email at cs [at] pepperfry [dot] com .

Return/Refund And Cancellation

  • You can cancle your order within 24 hours before confirmation or shipping.
  • You can return your product within 7 days of purchase.
  • The refunded amount will be credited in your account as follows:
    • Through online payment transactions within 4-5 business days.
    • By Offline payment method within 7-10 business days.
    • Through Pepperfry Wallet within 24 Hours.
  • For more information about return/refund and cancellation, please read .

Registered Office

Pepperfry Limited,
06 GBD Industrial Building No. 6, Survey No. 35,
Off Village Vikhroli, C.T.S. No. 31, Pirojsha Nagar,
Vikhroli West, , Mumbai, Maharashtra, India - 400079.

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Comments

Defective sofa set

Seems Pepperfry is not interested in resolving issues anymore.There is no action taken beside sending people n not doing g anything. It is merely a harassment for us.
First, my 3 seater sofa is damaged, complained n after various follow-up n tech visits, took the sofa, kept for 10days in yor warehouse but to nothing....it is still damaged when returned.
The 2seater frame has a crack, due to which it's one leg looks broken.
We do not hv anything to sit on when we bght all our furniture fm Pepperfry trusting it's product.

Again following up with everyone fm Pepperfry but to no respite.
We do not need any more visits fm Pepperfry tech, we want it to be replaced or return our money back.